Dear Sir/Madam, Thanks for staying with us. We appreciate your feedback!

Dear Yoshiko,Thank you for your lovely review! We are elated to hear that you had an excellent experience at Lohas Residences. Your positive words encourage us to maintain and further enhance the quality of our services. We're thrilled to hear that you're planning to visit us again! Rest assured, we will strive to offer an even more delightful experience on your next visit. Thank you for choosing us, and we eagerly look forward to welcoming you back soon.Best Regards,Front Office Manager at Lohas Residences Sukhumvit Hotel

Dear Chad,Thank you for your 5-star rating! We are delighted to know that you had an excellent experience at our hotel. Your satisfaction is our greatest reward. If there are aspects of our services that you think we can enhance, please feel free to share your suggestions. We are committed to continually improving our guest experience. We look forward to making your next stay even better!Best Regards,Front Office Manager at Lohas Residences Sukhumvit Hotel

Dear yoshiyuki,Thank you for your rating. We're thrilled to see that your experience at our hotel was largely a positive one. We would appreciate if you could share details of your stay so we can strive to make it a five-star experience next time. We continue to work diligently to provide a great experience to all our guests and we hope to welcome you back soon.Best Regards,Front Office Manager at Lohas Residences Sukhumvit Hotel

この度は、当ホテルへの２回目ご宿泊、誠にありがとうございました。また、ご滞在の感想をお寄せくださいましたこと、重ねてお礼申し上げます。当ホテルでのご滞在にご満足頂けましたでしょうか。これからもお客様に快適にご利用頂けるよう努めてまいりますので、バンコクへお越しの際はまたご利用頂ければ幸いです。3回目のお越しをスタッフ一同心よりお待ちしております。Lohas Residences Sukhumvit Hotelフロントオフィスマネージャー

Dear Timothy,Thank you for your rating. We're delighted to see you had a positive stay. While we noticed you didn't share specific details, we're always seeking ways to enhance our services. We welcome any feedback that can help us make your future stays even better. We look forward to having you with us again and promise to make your experience worth a perfect 5-star rating.Best Regards,Front Office Manager at Lohas Residences Sukhumvit Hotel

Dear Sze Wan Joey,We're truly sorry to hear that your experience did not meet expectations. Your feedback, though wordless, is valuable as it helps us identify areas for improvement. We strive to provide high-quality service for all our guests and we'll take your rating into consideration for future improvements. We hope you'll give us another opportunity to serve you better in the future. Thank you.Best Regards,Front Office Manager at Lohas Residences Sukhumvit Hotel

Dear floyd,Thank you for the perfect score! We're thrilled you found our hotel excellent, even though you didn't elaborate on specifics. We're committed to ensuring exceptional service for all our guests. It would be great if you could share your experience next time. We look forward to welcoming you back soon!Best Regards,Front Office Manager at Lohas Residences Sukhumvit Hotel

Dear Scott,Thank you for awarding us a perfect rating. We are thrilled to know that your overall experience with us was excellent. We are committed to improving and enhancing every guest's stay, so we would appreciate any specific feedback you may have. We hope to welcome you back in the future to create another exceptional experience for you.Best Regards,Front Office Manager at Lohas Residences Sukhumvit Hotel

Dear jan,Thank you for taking the time to leave a rating. We are glad to see you've given us a high score and hope you had a comfortable stay at our hotel. We are always striving to improve our services and would appreciate if you can provide us with specific feedback. We value your input and would love to hear about your stay. We look forward to welcoming you back.Best Regards,Front Office Manager at Lohas Residences Sukhumvit Hotel

Dear Hans georg,Thank you for your feedback and for choosing our hotel. We're sorry to hear the experience didn't meet your expectations. We're always aiming for 5-star service, so your review motivates us to continually improve. We appreciate your 3-star rating and hope we have the opportunity to provide a more positive experience on your next visit.Best Regards,Front Office Manager at Lohas Residences Sukhumvit Hotel

Dear Satoru,Thank you for taking the time to write such a detailed review. It is always a pleasure to receive feedback that aids our efforts to continuously improve the guest experience.We're delighted to hear that our staff's linguistic skills aided in making your stay more comfortable and we're glad that the issue with your lock was addressed immediately. Your compliments regarding our comfortable beds, functioning air conditioning, and convenient tuk-tuk service are much appreciated.Your comments about the water pressure, temperature control, and soundproofing have been noted. We'll look into these and ensure our guests' comfort remains our utmost priority. As for the drying rack, we recognize that it would add convenience for guests using the washing machine and we'll be sure to look into the feasibility of adding this feature.It's wonderful to know that you found our rooftop pool and gym facilities to your liking. Our location, with easy access to Soi4 and 7, is indeed a highlight and we're glad you found it beneficial.Although some aspects of our rooms may feel a bit aged, it is heartening to hear that you found them clean and well-maintained. We continually strive to maintain a blend of comfort and character in our rooms.Once again, thank you for your valuable feedback. It would be our pleasure to welcome you back, providing you with an even more satisfying experience in the future. Your comments are extremely important to us as they help us in our goal to exceed guest expectations.Best Regards,Front Office Manager at Lohas Residences Sukhumvit Hotel

Dear Sang Ho,Thank you for sharing your experience with us. We value your feedback and regret to hear about the noise disturbances and location difficulties you encountered. We're looking at ways to ensure our guests have a peaceful stay and easier access to public transportation. As for the breakfast rates, we are committed to offering a wide range of options to cater to different budgets. It's wonderful to hear that you still found your overall stay satisfactory. We hope to welcome you back and create a more seamless experience in the future.Best Regards,Front Office Manager at Lohas Residences Sukhumvit Hotel

Dear Peter,Thank you for the perfect rating! We're thrilled to know that you had an excellent experience during your stay with us. We always aim to provide top-notch service and it's wonderful to see that reflected in your rating. We would love to welcome you back for another exceptional stay in the future. Your satisfaction is our first priority.Best Regards,Front Office Manager at Lohas Residences Sukhumvit Hotel

Dear Yasuhiro,Greetings from Lohas Residences Sukhumvit.Thank you for taking the time to share your feedback with about your latest stay with us. We apologize for the inconvenience you have faced during your stay.As per our usual check-out process, any locked deposit boxes will be opened before the next check-in. In such cases we take a video recording of the safety box opening process for the safety of guest valuables and do our best to return all guest belongings to them. Your comments will be shared with the designated department leaders to look into and to see how we can meet the expectations better from our guests in the future.Thank you.Best regards,Management Team

Dear K. Yukihito,Greetings from Lohas Residences Sukhumvit.Thank you for taking the time to share your feedback with about your latest stay with us. We apologize for the inconvenience you have faced during your stay.Your comments will be shared with the designated department leaders to look into and to see how we can meet the expectations better from our guests in the future.Thank you.Best regards,Management Team

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