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Recensioni per Swissotel Bangkok Ratchada

5 out of 5
Swissotel Bangkok Ratchada
204 Ratchadapisek Road, Huay Kwan, Bangkok, Bangkok

Recensioni

8,8

Eccellente

Valutazione di 10 - Eccellente. 378 su 780 recensioni" "
Valutazione di 8 - Buono. 316 su 780 recensioni" "
Valutazione di 6 - Soddisfacente. 67 su 780 recensioni" "
Valutazione di 4 - Scarso. 9 su 780 recensioni" "
Valutazione di 2 - Terribile. 10 su 780 recensioni" "

8,8/10

Pulizia

9,0/10

Personale e servizio

8,6/10

Servizi

8,6/10

Condizioni e dotazioni della struttura

8,6/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Armando

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
bangkok the top quality hotel worth price
perfect location nearby metro station fair quality compared the price clean people very friendly and always happy
Soggiorno di 3 notti a marzo 2023
Risposta di Tatiana, il giorno 27 mar 2023
Dear valued guest,Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay at Swissotel Bangkok Ratchada and found our location to be perfect for your needs. We are glad that you also found our prices to be fair, and we take pride in offering high-quality accommodations at affordable rates.We are pleased to hear that you found our hotel to be clean and well-maintained, and that our friendly and helpful staff made your stay even more enjoyable. Our team is dedicated to providing excellent service to all of our guests, and your positive comments serve as a great motivation for us.Thank you again for your review, and we hope to have the opportunity to welcome you back to Swissotel Bangkok Ratchada soon.Best regards,Tatiana Lebedeva Director of Rooms

10/10 Eccellente

Armando

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
best hotel in Bangkok
Personale cordiale gentilissimo e rapido. Ottimo rapporto qualità prezzo Stanze pulite e sempre perfettamente riordinate. Ho chiesto stanza silenziosa e mi è stata offerta senza problemi. consiglio a tutti In particolar modo la gentile Receptionist di nome Nikkj super affidabile ...grazie
Soggiorno di 4 notti a marzo 2023
Risposta di Tatiana, il giorno 27 mar 2023
Dear valued guest,Thank you for choosing Swissotel Bangkok Ratchada and for taking the time to share your positive experience with us. We are thrilled to hear that you enjoyed your stay with us, especially our friendly and efficient staff, clean and tidy rooms, and excellent value for money.We are committed to providing our guests with comfortable and memorable experiences, and we are glad to hear that our team, especially Nikki, provided you with the high level of service that we strive for.Thank you for recommending us to others, and we hope to welcome you back to Swissotel Bangkok Ratchada soon for another enjoyable stay.Best regards,Tatiana Lebedeva Director of Rooms

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Good choice
Huge hotel, well maintained in the big lobby. rooms quite big but starting to get a bit tired. Excellent breakfast, big swimming pool and fitness centre. Not many bars or restaurants nearby, mainly massage parlours. Come here quite often for business, because of location. Always a good choice, if price is around 80 € (B&B)
Soggiorno di 2 notti a luglio 2018
Risposta di Frank Rajatabhothi , il giorno 14 ago 2018
Thank you very much for your kind review on our hotel facilities. I am delighted to know that you had a pleasant stay. We hope that we will have the pleasure to welcome you to Swissotel Le Concorde Bangkok in the near future.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Everything Was perfect
Soggiorno di 1 notte ad agosto 2017
Dear our value guest, Thank you very much for your feedback. We are so happy to learn that you were satisfied during staying with us. We wish we could welcome you again in the near future. Warm regards, Swissôtel Le Concorde Bangkok

8/10 Buono

Claudio

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a giugno 2017

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
This is not the hotel to be if you are in BKK for holidays, but this is an excellent hotel if business is nearby. Just 50m from metro station makes it easy to move around if required. 30 min drive from airport. Big swimming pool and fitness area. Good restaurants inside. I came here many times and always high standard.

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio

8/10 Buono

David

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Near to amenity, safe and convenient
Soggiorno di 2 notti ad aprile 2024

10/10 Eccellente

J

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a gennaio 2024
Risposta di Guest Relations Manager, il giorno 17 feb 2024
Dear J,Thank you for taking the time to rate the Swissôtel Bangkok Ratchada.Best Regards,Pimmada MusigapanGuest Relations Manager

10/10 Eccellente

Alan

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a novembre 2023
Risposta di Guest Relations Manager, il giorno 31 dic 2023
Dear Alan ,Thank you for taking the time to rate the Swissôtel Bangkok Ratchada.Best Regards,Pimmada MusigapanGuest Relations Manager

8/10 Buono

Yong hun

Viaggio con la famiglia
Mi è piaciuto: Comfort della camera
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
객실 청소
객실내부 바닥 카페트 교체혹은 위탇청소 필요… 가끔 타올을 채우지 않고 룸 청소하는 경향있슴
Soggiorno di 4 notti a novembre 2023
Risposta di Guest Relations Manager, il giorno 31 dic 2023
Dear Yong hun,Greeting from Swissôtel Bangkok Ratchada!We appreciate you taking the time to share about your stay at Swissotel Bangkok Ratchada. I am disappointed to hear that your experience did not meet your expectations.At Swissotel, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us.Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrences.I hope that you will accept our apology and allow us the opportunity to show you that the level of service you experienced during your recent stay is not indicative of the usual high standards of our hotel.Yours sincerely,Pimmada MusigapanGuest Relations Manager

10/10 Eccellente

David

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Near to amenities
Risposta di Guest Relations Manager, il giorno 17 feb 2024
Dear David,We appreciate you taking the time to rate and review the Swissôtel Bangkok Ratchada.My team and I are looking forward having the chance to welcome you in not so distant future! Best Regards,Pimmada MusigapanGuest Relations Manager

6/10 Soddisfacente

GLOBAL

Soggiorno di 2 notti a ottobre 2023
Risposta di Guest Relations Manager, il giorno 31 dic 2023
Dear GLOBAL,Thank you for taking the time to rate the Swissôtel Bangkok Ratchada.Best Regards,Pimmada MusigapanGuest Relations Manager

8/10 Buono

HAK HO

Soggiorno di 3 notti a dicembre 2023

10/10 Eccellente

Henrik

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Super nice hotel
Super nice hotel with amazing staff all over the place Stayed for 9 nights and will be back. Super good breakfast WiFi was quite bad in my room, excellent elsewhere but they are changing to a new provider so I’m sure it will be better shortly Best gym ever Thanks for a great stay Henrik
Soggiorno di 8 notti a novembre 2023
Risposta di Guest Relations Manager, il giorno 31 dic 2023
Dear Henrik,We very much appreciate your comments regarding your stay at the Swissôtel Bangkok Ratchada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best Regards,Pimmada MusigapanGuest Relations Manager

10/10 Eccellente

michel

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Hotel staff was very receptive. Great service.
Soggiorno di 3 notti a novembre 2023
Risposta di Guest Relations Manager, il giorno 31 dic 2023
Dear michel,Thank you very much for your Rating our review following a stay at Swissôtel Bangkok Ratchada.My team and I are looking forward having the chance to welcome you in not so distant future! Best Regards,Pimmada MusigapanGuest Relations Manager

10/10 Eccellente

Yong hun

Soggiorno di 7 notti a novembre 2023
Risposta di Guest Relations Manager, il giorno 31 dic 2023
Dear Yong hun,Thank you for taking the time to rate the Swissôtel Bangkok Ratchada.Best Regards,Pimmada MusigapanGuest Relations Manager

10/10 Eccellente

Austin

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I have stayed at this hotelat least five(5) times and enjoyed my times there but this time was disappointed that they lost my reservation and I had to pay more for the suite than I was quoted in my resrvation
Soggiorno di 5 notti a novembre 2023
Risposta di Guest Relations Manager, il giorno 25 nov 2023
Dear Austin,It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best Regards,Pimmada Musigapan Guest Relations Manager

8/10 Buono

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a novembre 2023
Risposta di Guest Relations Manager, il giorno 25 nov 2023
Dear Anonymous,Thank you for the positive rating.Best Regards,Pimmada Musigapan Guest Relations Manager

6/10 Soddisfacente

Wei-Chien

Viaggio di lavoro
Mi è piaciuto: Condizioni e dotazioni della struttura
Non mi è piaciuto: Pulizia
Soggiorno di 6 notti a novembre 2023

8/10 Buono

To minh

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a ottobre 2023
Risposta di Guest Relations Manager, il giorno 25 nov 2023
Dear To minh,Thank you for the positive rating.Best Regards,Pimmada Musigapan Guest Relations Manager

10/10 Eccellente

SIRIRAT

Viaggio con famiglia e bambini piccoli, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We like about the location of the property is very convenient, clean, beautiful and staff was very friendly and attentive. I only thing we want to suggest is if there is 3 people in the room. They should be a towel for each person.
Soggiorno di 3 notti a ottobre 2023
Risposta di Guest Relations Manager, il giorno 8 ott 2023
Dear SIRIRAT,We are delighted to hear your kind feedback after your departure from our hotel.Please allow me to use this opportunity to thank you for participating in Expedia and providing us with this wonderful feedback. There is nothing lifting our spirits up than the fact that you compliment to our staff who providing you an excellent service. It is our goal to provide a wonderful stay to each and every guest. We look forward to the pleasure of welcoming you back in the near future. Yours sincerely, Pimmada MusigapanGuest Relations Manager

8/10 Buono

Desmond

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a settembre 2023
Risposta di Loyalty Manager, il giorno 20 set 2023
Dear Desmond ,We appreciate you taking the time to rate and review the Swissôtel Bangkok Ratchada.My team and I are looking forward having the chance to welcome you in not so distant future! Best Regards,Pimmada Musigapan Loyalty Manager

8/10 Buono

Margo

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We stayed here for 3 nights and it was a good stay. The food was good. Location was convenient to the metro and it was easy to get a taxi or a grab. Was a little far out from the airport though. I would definitely stay here again.
Soggiorno di 3 notti a settembre 2023
Risposta di Guest Relations Manager, il giorno 25 nov 2023
Dear Margo,We very much appreciate your comments regarding your stay at the Swissôtel Bangkok Ratchada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best Regards,Pimmada Musigapan Guest Relations Manager

10/10 Eccellente

Justin

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a settembre 2023
Risposta di Loyalty Manager, il giorno 13 set 2023
Dear Justin,We appreciate you taking the time to rate and review the Swissôtel Bangkok Ratchada.My team and I are looking forward having the chance to welcome you in not so distant future! Best Regards,Pimmada Musigapan Loyalty Manager

10/10 Eccellente

Netivadee

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Outstanding service
Soggiorno di 2 notti a settembre 2023
Risposta di Loyalty Manager, il giorno 13 set 2023
Dear Netivadee,We appreciate you taking the time to rate and review the Swissôtel Bangkok Ratchada.My team and I are looking forward having the chance to welcome you in not so distant future! Best Regards,Pimmada Musigapan Loyalty Manager

2/10 Terribile

Wai Chong

Viaggio di lavoro
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Hotel Aircon system requires major overhaul
The aircon system is stuffy and the whole room is not “ freshed “ - feels like there is a virus inside that cause sleepiness, running nose and body aches. Breakfast noodles don’t taste good and porridge is not warm, quite disgusting to eat if your Asian taking the breakfast.
Soggiorno di 4 notti ad agosto 2023
Risposta di Loyalty Manager, il giorno 7 set 2023
Dear Wai Chong ,We appreciate you taking the time to share about your stay at Swissotel Bangkok Ratchada. I am disappointed to hear that your experience did not meet your expectations.At Swissotel, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us.Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrences.I hope that you will accept our apology and allow us the opportunity to show you that the level of service you experienced during your recent stay is not indicative of the usual high standards at our hotel.Yours sincerely,Pimmada MusigapanLoyalty Manager

6/10 Soddisfacente

manho

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Overall is okay and you feel 80s. Only the swimming pool is a bit disappointed. It's old and small. Breakfast is good and staff are helpful. Also close to subway and night food market.
Risposta di Loyalty Manager, il giorno 7 set 2023
Dear manho,We appreciate you taking the time to rate and review the Swissôtel Bangkok Ratchada.My team and I are looking forward having the chance to welcome you in not so distant future! Best Regards,Pimmada Musigapan Loyalty Manager

10/10 Eccellente

Akira

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad agosto 2023
Risposta di Loyalty Manager, il giorno 27 ago 2023
Dear Akira,We appreciate you taking the time to rate and review the Swissôtel Bangkok Ratchada.My team and I are looking forward having the chance to welcome you in not so distant future! Best Regards,Pimmada Musigapan Loyalty Manager

8/10 Buono

CHUN KEE JACKY

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a luglio 2023
Risposta di Loyalty Manager, il giorno 27 ago 2023
Dear CHUN KEE JACKY,We appreciate you taking the time to rate and review the Swissôtel Bangkok Ratchada.My team and I are looking forward having the chance to welcome you in not so distant future! Best Regards,Pimmada Musigapan Loyalty Manager

8/10 Buono

LOK CHUN

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a luglio 2023
Risposta di Loyalty Manager, il giorno 27 ago 2023
Dear LOK CHUN,We appreciate you taking the time to rate and review the Swissôtel Bangkok Ratchada.My team and I are looking forward having the chance to welcome you in not so distant future! Best Regards,Pimmada Musigapan Loyalty Manager

8/10 Buono

Tien Luon

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Comfort and enjoy during stay especially good greeting from front desk and staff
Soggiorno di 5 notti a luglio 2023
Risposta di Kornwika , il giorno 19 lug 2023
Dear Tien Luon,Thank you very much for your positive review. We are glad to hear that you had enjoyed the stay with us and our staff were able to deliver the superior service. Your feedback has been shared with the team in order for us to better the level of service.Thank you again for staying with us and we look forward to welcoming you back in the near future.Kind regards,Kornwika SukumanFront Office Manager

8/10 Buono

burak

Soggiorno di 1 notte a giugno 2023
Risposta di Kornwika , il giorno 19 lug 2023
Dear Burak,We very much appreciate your positive review of your recent stay at Swissotel Bangkok Ratchada.Looking forward to welcoming you back in the near future.Sincerely,Kornwika SukumanFront Office Manager

8/10 Buono

Desmond

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Comfort and convenient
Soggiorno di 3 notti a giugno 2023
Risposta di Kornwika , il giorno 17 giu 2023
Dear Desmond,Thank you very much for your positive feedback. We are delighted to hear that overall stay experience met your expectation. You will feedback will be shared to the team as it serves as a motivation in order to better the service.Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one.Kind regards,Kornwika SukumanFront Office Manager

10/10 Eccellente

Meena

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Happy moments with friendly environment
Very satisfied with everything there. I'm very happy that I had choose this hotel for our vacation there.. really very comfortable to stay here , spacious room, only if have bidget near toilet bowl that would be perfect definitely. spacious cafe and quite convenient to mrt station, just a walking distance. Hotel Cafe staff are nice too , especially Noey very hardworking person. .Breakfast also good and alot of varieties too. Definitely will stay here again if we come by Bangkok.
Soggiorno di 3 notti a giugno 2023
Risposta di Kornwika , il giorno 17 giu 2023
Dear Khun Meena,Thank you for taking the time to respond to our survey. We very much appreciate your feedback regarding your stay at Swissotel Bangkok Ratchada.I will share it with our team, and I am sure that it will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services especially Noey who are so happy to read this through.Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one.Kind regards, Kornwika SukumanFront Office Manager

10/10 Eccellente

David

Soggiorno di 3 notti a giugno 2023
Risposta di Kornwika , il giorno 19 lug 2023
Dear Mr. David,Thank you very much for your excellent feedback.We look forward to welcoming you back in the near future.Sincerely,Kornwika SukumanFront Office Manager

10/10 Eccellente

mehmet fatih

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
güzel
metroya yakın, istediğiniz yere ulaşabiliyorsunuz, odalar geniş, temiz. spor salonu güzel kullanışlı
Soggiorno di 2 notti a giugno 2023
Risposta di Kornwika , il giorno 17 giu 2023
Dear Mehmet,Thank you very much for your positive review.We are glad to hear that your overall stay experience met your expectation including the room comfort as well as the location. I will share your feedback with the entire team as it serves exactly as a motivation to better the level of service.Thanks again for staying with us and we look forward to welcoming you back in the near future.Kind regards,Kornwika SukumanFront Office Manager

8/10 Buono

Kenneth

Viaggio di gruppo
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Terrible miscommunication front desk employees
I was bumped off my early morning flight and decided to stay at the Swisshotel. When I arrive at 6:30am they told it was too early to check in and that they were fully booked, so I would not be able to have an early check in and would have to wait till at 10:00-11:00am for housecleaning to make my room. They told me that I can sit in the lobby and they will inform once my room was ready for me. I checked with another girl at the front desk around 9:00am and she said the room was still not ready, however, she reassured me that they knew I was waiting and as soon as the room was ready, they would come and get me. At 10:30am, I checked again with a different front desk girl, this time my room was ready! How long was my room waiting for me? I think the girls at the front desk dropped the bomb and made promises they didn’t keep! It wasn’t super busy up there and I was super tired sitting on an uncomfortable couch in the lobby. I wanted to complain to many but was more tired and anxious to get to my room! I realize that the normal check in time was 2:00pm, but don’t make promises you can’t keep and especially from 2 different people! The hotel hotel is nice and elegant overall but being a service oriented industry, it could be a 5-star hotel with 2-star staff!
Soggiorno di 1 notte a maggio 2023
Risposta di Kornwika , il giorno 17 giu 2023
Dear Kenneth,Thank you for taking the time to send us your survey regarding your stay at Swissotel Bangkok Ratchada.We value and always welcome feedback from our guests and I will share yours with our team as we strive to continuously improve the quality of our services.Having said that, please rest assured that your comments concerning the check-in procedure are well noted and training exercise would be conducted accordingly.Kindly accept our sincere apologies for this inconvenience.Please let me know if I can be any of your assistance in the future.Email: kornwika.sukuman@swissotel.comKind regards,Kornwika SukumanFront Office Manager

10/10 Eccellente

KIRYONG

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 5 notti a maggio 2023
Risposta di Kornwika , il giorno 17 giu 2023
Dear Kiryong,Thank you very much for your positive review. we are happy to hear that overall stay experience met your expectation. We look forward to welcoming you back in the near future.Kind regards,Kornwika SukumanFront Office Manager

10/10 Eccellente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti ad aprile 2023
Risposta di Tatiana, il giorno 1 mag 2023
Dear Guest,Thank you for taking the time to leave a review! Our staff takes pride in providing excellent service, and we're glad to hear that their efforts are appreciated. We hope to have the pleasure of welcoming you back on your next trip to the area.Best regards,Hotel Management

8/10 Buono

David

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi
Close to MRT and highway.
Soggiorno di 6 notti ad aprile 2023
Risposta di Tatiana, il giorno 24 apr 2023
Dear David,Thank you for taking the time to review your recent stay at our hotel. We're pleased to hear that you found our location convenient, being close to the MRT and highway. We strive to provide our guests with a comfortable and convenient experience during their stay with us, and we're glad to know that we met your expectations. Thank you for choosing to stay with us, and we look forward to welcoming you back again soon.Best regards,Tatiana Lebedeva Director of Rooms

8/10 Buono

Yang

Soggiorno di 2 notti ad aprile 2023
Risposta di Tatiana, il giorno 12 apr 2023
Dear Yang,Thank you for your positive review! We're thrilled to hear that you had a great experience during your stay with us and that our service met your expectations. We hope to have the pleasure of hosting you again in the future.Best regards,Tatiana Lebedeva Director of Rooms

10/10 Eccellente

JINHO

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a marzo 2023
Risposta di Tatiana, il giorno 20 mar 2023
Dear Guest, Thank you for taking the time to leave a review. We are delighted to know that you enjoyed your stay with us and that you found the service and breakfast to be good. Our team works hard to maintain our facilities and it's great to hear that it was up to your standards. Thank you for your high score and we hope to welcome you back in the near future. Best regards, Tatiana Lebedeva Director of Rooms

8/10 Buono

Jacky

Soggiorno di 1 notte a febbraio 2023
Risposta di Tatiana, il giorno 2 mar 2023
Dear Jacky,Thank you so much for taking the time to share your positive review of your stay at Swissotel Bangkok Ratchada! We're thrilled to hear that you had a wonderful experience during your visit.Our team takes great pride in providing exceptional service to each and every guest, and we're delighted to hear that our staff exceeded your expectations. We hope to have the pleasure of welcoming you back to Swissotel Bangkok Ratchada in the near future. Thank you again for choosing to stay with us.Best regards,Tatiana Lebedeva Director of Rooms

10/10 Eccellente

Sherman

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice hotel with amazing service. Breakfast is incredible.
Soggiorno di 3 notti a febbraio 2023
Risposta di Tatiana, il giorno 27 feb 2023
Dear Sherman,Thank you for your review! We're delighted to hear that you enjoyed your stay with us and that our service exceeded your expectations. It's also wonderful to hear that you found our breakfast to be incredible. We pride ourselves on providing a high-quality dining experience for all of our guests, and we're thrilled to hear that we were able to do so for you. We hope to have the pleasure of welcoming you back in the future.Best regards,Tatiana Lebedeva Director of Rooms

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good hotel to consider in Bangkok
Good hotel and friendly staff
Soggiorno di 2 notti a febbraio 2023
Risposta di Tatiana, il giorno 27 feb 2023
Dear Guest, Thank you for taking the time to share your positive experience with us! We are delighted to hear that you had a great stay at our hotel and found the room to your liking. We strive to provide our guests with comfortable accommodations and a pleasant atmosphere, and we are thrilled to see that our efforts paid off during your stay. We hope to have the pleasure of welcoming you back in the future and providing you with an even better experience. Thank you again for choosing to stay with us! Best regards, Tatiana Lebedeva Director of Rooms

10/10 Eccellente

Long

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Everything is perfect.
Soggiorno di 9 notti a febbraio 2023
Risposta di Tatiana, il giorno 24 feb 2023
Dear Long,Thank you for your wonderful review about your recent stay at Swissotel Bangkok Ratchada. We are thrilled to hear that everything was perfect during your stay with us.At Swissotel, we strive to provide our guests with exceptional service and amenities to ensure a comfortable and memorable stay. We are pleased to know that we met your expectations and that you had an enjoyable experience with us.Thank you for choosing Swissotel Bangkok Ratchada, and we look forward to welcoming you back on your next visit.Best regards,Tatiana Lebedeva Director of Rooms

10/10 Eccellente

Marek

Soggiorno di 1 notte a febbraio 2023
Risposta di Tatiana, il giorno 13 feb 2023
Dear Marek,Thank you for taking the time to leave a positive review about your experience with us. I'm thrilled to hear that you had a great stay with us and that all aspects of your visit met or exceeded your expectations. It's our goal to provide every guest with a memorable and enjoyable experience, and I'm glad to know that we were able to do that for you. We appreciate your support and look forward to welcoming you back in the future.Best regards,Tatiana Lebedeva Director of Rooms

10/10 Eccellente

Jeffrey

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
My first stop in Bangkok
The Hotel accommodations were excellent as well as the staff. The breakfast that was available for purchase was really outstanding as far as quality and price. Everyone was so friendly and accommodating. I would do it again!
Soggiorno di 4 notti a febbraio 2023
Risposta di Tatiana, il giorno 9 feb 2023
Dear Jeffrey,Thank you for sharing your positive experience at our hotel. We're thrilled to hear that you enjoyed your stay with us and found our accommodations and staff to be excellent. We're also glad that you found the breakfast to be of great quality and value. We strive to make every guest's stay as enjoyable as possible, so it's great to hear that we succeeded in doing so for you. We look forward to welcoming you back in the future!Sincerely,Tatiana LebedevaDirector of Rooms

8/10 Buono

David

Viaggio di lavoro
Mi è piaciuto: Pulizia e personale e servizio
Convenient to amenity
Risposta di Tatiana, il giorno 9 feb 2023
Dear David,We very much appreciate your comments regarding your stay at the Swissôtel Bangkok Ratchada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Tatiana LebedevaDirector of Rooms