Piscina all'aperto, cabine incluse nel prezzo, ombrelloni da piscina

Recensioni per The Athenee Hotel, a Luxury Collection Hotel, Bangkok

5 out of 5
The Athenee Hotel, a Luxury Collection Hotel, Bangkok
61 Wireless Road (Witthayu), Lumpini, Pathumwan, Bangkok, Bangkok

Recensioni

9,2

Meraviglioso

Valutazione di 10 - Eccellente. 685 su 1002 recensioni" "
Valutazione di 8 - Buono. 241 su 1002 recensioni" "
Valutazione di 6 - Soddisfacente. 50 su 1002 recensioni" "
Valutazione di 4 - Scarso. 15 su 1002 recensioni" "
Valutazione di 2 - Terribile. 11 su 1002 recensioni" "

9,4/10

Pulizia

9,4/10

Personale e servizio

9,2/10

Servizi

9,0/10

Condizioni e dotazioni della struttura

9,0/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti ad agosto 2022
Risposta di Senior Manager - Royal Club Lounge, il giorno 15 ago 2022
Thank you very much for your recent visit to The Athenee Hotel, a Luxury Collection Hotel, Bangkok. We appreciate your review and We will improve our service to serve you better. Looking forward to welcoming you back again on your next visit. Respectfully,

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti ad agosto 2018
Risposta di The Athenee Hotel Team , il giorno 20 ago 2018
Dear Value Guest, Thank you for your staying with us at The Athenee Hotel, a Luxury Collection Hotel, Bangkok. We would like to thank you for gave us a great review score. We hope we can welcome you back at the hotel for your next visit. Best regards,

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte ad agosto 2018
Risposta di The Athenee Hotel Team , il giorno 20 ago 2018
Dear Value Guest, Thank you for staying with us at The Athenee Hotel, a Luxury Collection Hotel, Bangkok. We appreciated your kind feedback that you gave us. We hope that we will have chances to welcome you back to stay with us for your next visit to Bangkok. Truly yours,

10/10 Eccellente

Silvia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2017
Dear Silvia Thank you very much for taking the time to share feedback of your recent stay with us. We are delighted you had enjoyed your experience at The Athenee Hotel and rated it five stars. Our team look forward to the next opportunity of welcoming you back in the near future. Yours truly, Gilles E Hotel Manager

10/10 Eccellente

cosimo

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti ad agosto 2017

10/10 Eccellente

Anna

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We had a wonderful one-night stay at The Athenee Hotel, and only wish we could have stayed longer! The service was exceptional, with every staff member going above and beyond to help. All staff members were so friendly, and were wonderful with our children as well. The pool area is beautiful and the gym is really well-equipped. We had a family room (2 rooms connected) which was super comfortable and great for our larger family. When I informed the hotel it was our son’s birthday, they arranged some gorgeous decorations & surprise treats on our room for our arrival, and our son felt super special. We would definitely stay here again, and hope to be back in the near future!
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Scott

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Of the many hotels that we have chosen over the years, the Athenee Hotel in Bangkok was among the very best. While this was not our first time to Bangkok, this was our first stay at this hotel. It is centrally located, and a very short walk from a Sky Train station, which allowed us easy access to many parts of the City. The hotel is the epitome of elegance from the moment you walk in. Our room was very well appointed, and the hotel was a true oasis of relaxation after returning from touring the city. Of the greatest note, however, was the service provided by the employees of this hotel (with one exception that I will describe later). From the moment we walked in the door, there were warm welcomes and greetings from the doormen, the bell staff and even security. Our check in, while lengthy, was gracious. And of note, our encounters with Day, Kook, Phueng, Nammon and Bogie were incredible - each of them going above and beyond and out of their way to assure that our stay was memorable, comfortable and extraordinary. They all deserve special thanks! The only individual that was a disappointment was a member of the concierge staff, who we were seeking some help from on our last day - he was stiff, unfriendly and unpleasant- I don’t think that he was Thai. He was notable only because of the contrast he drew from literally every other person we encountered on staff, and doesn’t take away from the overall experience. The next time we visit Bangkok, we will definitely stay at the

10/10 Eccellente

Ann

Soggiorno di 2 notti a marzo 2024

10/10 Eccellente

Kellie

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful hotel, lovely pool, amazing staff. Very nice room. Restaurants on second floor disappointing. Coffee shop was great, buffet very good.
Soggiorno di 5 notti a febbraio 2024
Risposta di Ross Park, Executive Assistant Manager, il giorno 14 mar 2024
Dear Khun Kellie,Thank you for taking the time to give us your feedback. We do indeed appreciate your compliments that you enjoyed overall stay with us. I would, however, also like to thank you for sharing the areas we can improve on. We will be sure to look into the points you raised to see that we improve on this moving forward.Once again, thank you for being a value guest and we hope to serve you again whenever your travels bring you back to our hotel in Bangkok.Kind Regards,

10/10 Eccellente

Joel

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Loved the hotel! Cab driver who was secured by hotel took total advantage of us on way to airport. Would definitely return to Athenee.
Soggiorno di 2 notti a gennaio 2024
Risposta di Ross Park, Executive Assistant Manager, il giorno 22 gen 2024
Dear Khun Joel,Thank you for taking the time to give us your feedback. It is always encouraging to hear positive feedback from valued guest. Regretfully, the cab situation was disappointing. We appreciate your feedback and we look forward to your return.Sincerely,

10/10 Eccellente

Clio

Soggiorno di 7 notti a gennaio 2024
Risposta di Ross Park, Executive Assistant Manager, il giorno 22 gen 2024
Dear Khun Clio,Thank you for taking the time to share your feedback during your recent visit to The Athenee Hotel, a Luxury Collection Hotel, Bangkok. We are grateful for your support and I do look forward to welcoming you back to The Athenee Hotel, a Luxury Collection Hotel, Bangkok in the near future.Sincerely,

10/10 Eccellente

MATTHEW

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent hotel, wonderful service, loved the location
Soggiorno di 3 notti a gennaio 2024
Risposta di Ross Park, Executive Assistant Manager, il giorno 22 gen 2024
Dear Khun MATTHEW,Thank you for choosing The Athenee Hotel, a Luxury Collection Hotel, for your recent stay, and for taking the time to share your wonderful feedback.We are absolutely delighted to hear that you had a fantastic experience with us.We can't wait to welcome you back for another exceptional stay, where we'll continue to create wonderful memories together. Thank you once again, and we look forward to your return.Sincerely,

10/10 Eccellente

Valerie

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Amazing Stay!
Amazing hotel. Great customer service. Amazing bar and buffet. Rooms are clean. Pool is beautiful. Definitely would come back!
Soggiorno di 4 notti a gennaio 2024
Risposta di Ross Park, Executive Assistant Manger, il giorno 22 gen 2024
Dear Khun Valerie,We are delighted to learn that you had great stay experience with us. It is receiving such feedback that makes us strive to offer the best possible service, with thoughtfulness and grace.We are grateful for your support and I do look forward to welcoming you back to The Athenee Hotel, a Luxury Collection Hotel, Bangkok in the near future.Sincerely,

10/10 Eccellente

Georg

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Das Hotel punktet vor allem mit der Lage zum Skytrain, einem tollen Frühstück und dem weitläufigen Pool. Blick aus dem Zimmer ist auch sehr spektakulär. Es ist ein sehr großes Hotel. Der Checkin hat etwas länger gedauert. Wahrscheinlich wird erwartet dass man sich selbst online eincheckt.
Soggiorno di 3 notti a dicembre 2023
Risposta di Ross Park, Executive Assistant Manager, il giorno 23 gen 2024
Dear Khun Georg,Thank you for taking the time to give us your feedback. We do indeed appreciate your compliments that you enjoyed overall stay with us. I would, however, also like to thank you for sharing the areas we can improve on. We will be sure to look into the points you raised to see that we improve on this moving forward.Once again, thank you for being a value guest and we hope to serve you again whenever your travels bring you back to our hotel in Bangkok.Warm Regards,

10/10 Eccellente

darin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
location, pool area and the reception
Soggiorno di 6 notti a dicembre 2023
Risposta di Ross Park, Executive Asistant Manager, il giorno 23 gen 2024
Dear Khun darin,Thank you very much for sharing your stay experiences on Expedia.com. We are pleased to learn that you thoroughly enjoyed your time at our hotel, centrally located in Bangkok with its proximity to numerous tourist attractions and convenient access to BTS and MRT public transportation.We also appreciate your kind words to our Front Office team, as we pride ourselves on delivering exceptional service to all our valued guest. We wish we will have another opportunity to welcoming you back at our hotel.Warm Regards,

10/10 Eccellente

Jing

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel is excellent. Staffs are very friendly. The buffet breakfast is a lot nicer than the one we had at Phuket. Would like to go back again.
Soggiorno di 4 notti a dicembre 2023
Risposta di Ross Park, Executive Assistant Manager, il giorno 23 gen 2024
Dear Khun Jing,Thank you for your recent stay with us in The Athenee Hotel, a Luxury Collection Hotel and for sharing such great feedback on Expedia.com.We are pleased to read that you appreciated service from our team, as we pride ourselves on delivering a memorable experience to all our valued guests. Moreover, we are happy to know that you enjoyed our signature buffet and the diverse array of culinary options.Again, thank you for taking your time to share comment. We are looking forward to welcoming you for another fantastic stay.Sincerely,

10/10 Eccellente

AGNES

Soggiorno di 3 notti a dicembre 2023
Risposta di Choo Leng Goh, General Manager, il giorno 23 gen 2024
Dear Khun AGNES,Thank you for your most recent stay in The Athenee Hotel, a Luxury Collection Hotel, Bangkok and for graciously rating us 10/10. We are truly delighted to hear that your recent experience with us was exceptional.Please do let us know should your travel brings you to Bangkok again. We are looking forward to welcoming you for another wonderful stay.Sincerely,

10/10 Eccellente

Sut Ieng

Soggiorno di 3 notti a dicembre 2023
Risposta di Ross Park, Executive Assistant Manager, il giorno 23 gen 2024
Dear Khun Sut leng,Thank you for your most recent stay in The Athenee Hotel, a Luxury Collection Hotel, Bangkok and for graciously rating us 5/5. We are truly delighted to hear that your recent experience with us was exceptional.Please do let us know should your travel brings you to Bangkok again. We are looking forward to welcoming you for another wonderful stay.Sincerely,

8/10 Buono

Fahimeh

Soggiorno di 4 notti a dicembre 2023
Risposta di Ross Park, Executive Assistant Manager, il giorno 23 gen 2024
Dear Khun Fahimeh,Thank you for your recent stay with us in The Athenee Hotel, a Luxury Collection Hotel. We have noticed that you rated us 4 out of 5 which is not considered high as standard. Your satisfaction is of utmost importance to us, we would appreciate if you would be kind enough to contact us to share your personal feedback. This information will enable us to continually monitor and improve the service we offer.We sincerely hope to have the opportunity to welcome you back to our hotel, and we look forward to the chance to make your next experience even more memorable.Sincerely,

10/10 Eccellente

Sean

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Outstanding!
Simply an outstanding hotel Thank you
Soggiorno di 3 notti a dicembre 2023
Risposta di Pathira Riley, Director of Guest Engagement , il giorno 21 dic 2023
Thank you for taking the time to complete our survey during your recent visit to The Athenee Hotel, a Luxury Collection Hotel, Bangkok We are delighted to learn that you had great stay experience with us. It is receiving such feedback that makes us strive to offer the best possible service, with thoughtfulness and grace.We are grateful for your support and I do look forward to welcoming you back to The Athenee Hotel, a Luxury Collection Hotel, Bangkok in the near future.

10/10 Eccellente

Kit Fong Alice

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
very good choice of breakfast. The water in swimming pool isnt very clean. Staff are helpful and polite.
Soggiorno di 1 notte a dicembre 2023
Risposta di Pathira Riley Director of Guest Engagement, il giorno 18 dic 2023
Thank you for taking the time to complete our survey during your recent visit to The Athenee Hotel, a Luxury Collection Hotel, Bangkok. We are grateful for your support and I do look forward to welcoming you back to The Athenee Hotel, a Luxury Collection Hotel, Bangkok in the near future.

10/10 Eccellente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Wonderful!
This is a great hotel. The spa services are amazing and the staff extremely helpful. I have stayed here on every trip to Bangkok.
Soggiorno di 4 notti a dicembre 2023
Risposta di Pathira Riley, Director of Guest Engagement , il giorno 12 dic 2023
Many thanks for choosing to stay with us in The Athenee Hotel, a Luxury Collection Hotel, Bangkok and for taking the time to share your feedback. It is our pleasure to receive such compliment of having “great hotel" from our valued guest. I will be sure to share your kind comments to our team for further improving our service.Thank you once again for your comment and recommendation. We wish we may have opportunity to welcoming you back for another amazing stay.

8/10 Buono

YU

Soggiorno di 1 notte a dicembre 2023
Risposta di Pathira Riley, Director of Guest Engagement , il giorno 12 dic 2023
Thank you for taking the time to complete our survey during your recent visit to The Athenee Hotel, a Luxury Collection Hotel, Bangkok. We are grateful for your support and I do look forward to welcoming you back to The Athenee Hotel, a Luxury Collection Hotel, Bangkok in the near future.

10/10 Eccellente

SEYEON

Soggiorno di 3 notti a dicembre 2023
Risposta di Pathira Riley, Director of Guest Engagement , il giorno 12 dic 2023
Thank you very much for sharing such great feedback. We are glad to know that you had a positive experience with us.Your satisfaction is our top priority, and we are constantly striving to exceed our guests' expectations. We will make sure to share your feedback with our associates, as it will serve as an encouragement for them to continue providing exceptional service to all our guests.We look forward to welcoming you back in the future and providing you with another outstanding experience.

10/10 Eccellente

Chor Ming

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Loved the prime location, and exceptional service we received. We were traveling with our infant and all the staff made us feel so welcome. We also loved the club lounge, would have been better if we had been offered an upgrade as a Marriott Bonvoy Gold Elite member
Soggiorno di 3 notti a dicembre 2023
Risposta di Pathira Riley, Director of Guest Engagement , il giorno 12 dic 2023
Thank you very much for sharing such great feedback. We are glad to know that you had a positive experience with us.Your satisfaction is our top priority, and we are constantly striving to exceed our guests' expectations. We will make sure to share your feedback with our associates, as it will serve as an encouragement for them to continue providing exceptional service to all our guests.We look forward to welcoming you back in the future and providing you with another outstanding experience.

10/10 Eccellente

Kikue

Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
スタッフの方々がとても親切で感じが良かったです♪
Soggiorno di 2 notti a novembre 2023
Risposta di Pathira Riley, Director of Guest Engagement , il giorno 12 dic 2023
Thank you very much for sharing such great feedback. We are glad to know that you had a positive experience with us.Your satisfaction is our top priority, and we are constantly striving to exceed our guests' expectations. We will make sure to share your feedback with our associates, as it will serve as an encouragement for them to continue providing exceptional service to all our guests.We look forward to welcoming you back in the future and providing you with another outstanding experience.

10/10 Eccellente

Chantana

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Breakfast was the best
Soggiorno di 3 notti a novembre 2023
Risposta di Pathira Riley , il giorno 15 nov 2023
Thank you very much for sharing such great feedback. We are glad to know that you had a positive experience with us.Your satisfaction is our top priority, and we are constantly striving to exceed our guests' expectations. We will make sure to share your feedback with our associates, as it will serve as an encouragement for them to continue providing exceptional service to all our guests.We look forward to welcoming you back in the future and providing you with another outstanding experience. Best regards,

10/10 Eccellente

Wilson

Soggiorno di 2 notti a novembre 2023
Risposta di Pathira Riley, Director of Guest Engagement , il giorno 6 nov 2023
Thank you for your most recent stay in The Athenee Hotel, a Luxury Collection Hotel, Bangkok. We are delighted to learn that you had great stay experience with us. It is receiving such feedback that makes us strive to offer the best possible service, with thoughtfulness and grace.We are grateful for your support and I do look forward to welcoming you back to The Athenee Hotel, a Luxury Collection Hotel, Bangkok in the near future.

10/10 Eccellente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Always a pleasure to stay here.
Great location. Great service. Really enjoyed the selection of food on offer at the various restaurants.
Soggiorno di 3 notti a ottobre 2023
Risposta di Pathira Riley, Director of Guest Engagement , il giorno 6 nov 2023
Thank you for your most recent stay in The Athenee Hotel, a Luxury Collection Hotel, Bangkok. We are delighted to learn that you had great stay experience with us. It is receiving such feedback that makes us strive to offer the best possible service, with thoughtfulness and grace.We are grateful for your support and I do look forward to welcoming you back to The Athenee Hotel, a Luxury Collection Hotel, Bangkok in the near future.

10/10 Eccellente

Jose

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff were courteous and pleasant always.
Soggiorno di 4 notti a ottobre 2023
Risposta di ChooLeng Goh (Ms), General Manager, il giorno 17 ott 2023
Dear Khun Jose,Thank you for sharing such great feedback. We are pleased to read that you appreciated service from our team, as we pride ourselves on delivering a memorable experience to all our valued guests. In closing, may I thank you once again for taking the time to share your experience during your recent visit. We are looking forward to welcoming you for another wonderful stay.Sincerely,

10/10 Eccellente

Paul, Nashua

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 5 notti a ottobre 2023
Risposta di ChooLeng Goh (Ms), General Manager, il giorno 17 ott 2023
Dear Khun Paul,Thank you very much for sharing such great feedback. We are glad to know that you had a positive experience with us.Your satisfaction is our top priority, and we are constantly striving to exceed our guests' expectations. We will make sure to share your feedback with our associates, as it will serve as an encouragement for them to continue providing exceptional service to all our guests.We look forward to welcoming you back in the future and providing you with another outstanding experience. Sincerely,

10/10 Eccellente

Carolyn

Soggiorno di 6 notti a ottobre 2023
Risposta di Pathira Riley, Director of Guest Engagement , il giorno 6 nov 2023
Thank you for your most recent stay in The Athenee Hotel, a Luxury Collection Hotel, Bangkok. We are delighted to learn that you had great stay experience with us. It is receiving such feedback that makes us strive to offer the best possible service, with thoughtfulness and grace.We are grateful for your support and I do look forward to welcoming you back to The Athenee Hotel, a Luxury Collection Hotel, Bangkok in the near future.

8/10 Buono

Derek, Anchorage

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff were very helpful and friendly.
Soggiorno di 7 notti a ottobre 2023
Risposta di ChooLeng Goh (Ms), General Manager, il giorno 17 ott 2023
Dear Khun Derek,Thank you for taking the time to complete our survey during your recent visit to The Athenee Hotel, a Luxury Collection Hotel, Bangkok.Your kind comments are greatly appreciated and I have passed on your compliments to our associates with my appreciation.I do look forward to welcoming you back to The Athenee Hotel, a Luxury Collection Hotel, Bangkok in the near future.Sincerely,

10/10 Eccellente

Leopoldo Jaime

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The management took careful attention to the details of each room. Everything I needed was there, accessible, and in the right places. No need to familiarize myself with the room's amenities.
Soggiorno di 1 notte a ottobre 2023
Risposta di ChooLeng Goh (Ms), General Manager, il giorno 17 ott 2023
Dear Khun Leopoldo Jaime,Thank you for taking the time to share your wonderful feedback. We are absolutely delighted to hear that you had a fantastic experience with us and that our dedicated team made your stay truly memorable. Providing exceptional service is at the heart of what we do, and it brings us immense joy to know that we succeeded in making your time with us special. Your kind words are truly appreciated, and they motivate us to keep exceeding our guests' expectations. We can't wait to welcome you back for another exceptional stay, where we'll continue to create wonderful memories together. Thank you once again, and we look forward to your return.Sincerely,

10/10 Eccellente

Shui Ho Carmen

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Location好。 轉彎有7-11。 五分鐘到bts。 房間非常大及整潔。 飲用水非常充足。 只欠usb叉電插頭。 酒店早餐非常好味。中餐館一定要試。 十分出色。
Soggiorno di 4 notti a settembre 2023
Risposta di Kay, il giorno 7 ott 2023
Thank you very much for sharing such great feedback. We are glad to know that you had a positive experience with us.Your satisfaction is our top priority, and we are constantly striving to exceed our guests' expectations. We will make sure to share your feedback with our associates, as it will serve as an encouragement for them to continue providing exceptional service to all our guests.We look forward to welcoming you back in the future and providing you with another outstanding experience.

10/10 Eccellente

SHANG

Soggiorno di 2 notti a ottobre 2023
Risposta di Kay , il giorno 6 ott 2023
Thank you for your most recent stay in The Athenee Hotel, a Luxury Collection Hotel, Bangkok. We are delighted to learn that you had great stay experience with us. It is receiving such feedback that makes us strive to offer the best possible service, with thoughtfulness and grace.We are grateful for your support and I do look forward to welcoming you back to The Athenee Hotel, a Luxury Collection Hotel, Bangkok in the near future.Pathira Riley Director of Guest Engagement

10/10 Eccellente

BURCIN

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very friendly people. They help you each and every tasks and recommend good options for your days.
Soggiorno di 5 notti a settembre 2023
Risposta di Kay , il giorno 2 ott 2023
Thank you very much for sharing such great feedback. We are glad to know that you had a positive experience with us.Your satisfaction is our top priority, and we are constantly striving to exceed our guests' expectations. We will make sure to share your feedback with our associates, as it will serve as an encouragement for them to continue providing exceptional service to all our guests.We look forward to welcoming you back in the future and providing you with another outstanding experience. Best regards, Pathira Riley Director of Guest Engagement

4/10 Scarso

Fan-Yu

Non mi è piaciuto: Personale e servizio
not recommended to visit
The interior decoration looked old but the pricing was really high. The service was really bad. The front desk staff could not really think of what the client needed. If you choose this hotel, it is better that someone is familiar with the hotel, he/she can get good service for you.
Soggiorno di 1 notte a settembre 2023
Risposta di ChooLeng GOH (Ms), il giorno 18 set 2023
Dear Khun Fan-Yu,Thank you for your review on hotels.com.We sincerely apologize for any disappointment you experienced during your recent stay. Our room have just been fully renovated with a Thai Heritage décor related to our hotel build on Royal Land. We have added various decorations and shapes, and patterns taken from the Princess Valaya Alongkorn Palace whom once live on our land in the early 1900, but we acknowledge that it may not have met your expectations. Regarding the service you received, we are committed to maintaining our high standards and will monitor and train our team accordingly.Your feedback is invaluable, and we hope to welcome you back in the future for a more enjoyable stay.Sincerely,

10/10 Eccellente

xiao

Soggiorno di 4 notti a settembre 2023
Risposta di Kay, il giorno 18 set 2023
Thank you for taking the time to complete our survey during your recent visit to The Athenee Hotel, a Luxury Collection Hotel, Bangkok. We are grateful for your support and I do look forward to welcoming you back to The Athenee Hotel, a Luxury Collection Hotel, Bangkok in the near future.Pathira Riley Director of Guest Engagement

10/10 Eccellente

Abdulrahman

Soggiorno di 1 notte a settembre 2023
Risposta di Pathira Riley , il giorno 9 set 2023
Thank you for taking the time to complete our survey during your recent visit to The Athenee Hotel, a Luxury Collection Hotel, Bangkok. It is truly grateful to receive such a great score from you. Once again, I appreciate you taking the time to for survey. We hope to welcome you again soon.

10/10 Eccellente

Hashimoto

Soggiorno di 2 notti a settembre 2023
Risposta di Kay, il giorno 2 ott 2023
Thank you very much for your feedback. Your kind comments are greatly appreciated and I have passed on your compliments to our associates with my appreciation.We are grateful for your support and we all looking forward to welcome you again soon.Sincerely, Pathira Riley Director of Guest Engagement

10/10 Eccellente

Bernard

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 6 notti ad agosto 2023
Risposta di Pathira Riley , il giorno 9 set 2023
Thank you for taking the time to complete our survey during your recent visit to The Athenee Hotel, a Luxury Collection Hotel, Bangkok. We are grateful for your support and we do look forward to welcoming you back to The Athenee Hotel, a Luxury Collection Hotel, Bangkok in the near future.

10/10 Eccellente

TOSHIOMI

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti ad agosto 2023
Risposta di Pathira Riley , il giorno 9 set 2023
Thank you for taking the time to complete our survey during your recent visit to The Athenee Hotel, a Luxury Collection Hotel, Bangkok. We are grateful for your support and we do look forward to welcoming you back to The Athenee Hotel, a Luxury Collection Hotel, Bangkok in the near future.

10/10 Eccellente

Shinohara

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
歴史を感じる室内ではあったが清潔で従業員のホスピタリティも素晴らしく、朝食バイキングも大変美味しかった。周辺には少し歩いたところにセブンイレブンがあり、必要なものはそこで調達出来たのもよかった。ショッピングセンターまでは隣の駅で少し距離はあったので地下鉄が使えれば問題ないかと思います。
Soggiorno di 3 notti ad agosto 2023
Risposta di ChooLeng Goh (Ms), General Manager, il giorno 29 ago 2023
Dear Khun Shinohara,Thank you for choosing The Athenee Hotel, a Luxury Collection Hotel as your destination hotel during your holiday to Bangkok. We do indeed appreciate your compliments that you enjoyed overall stay with us. One of our key priorities is to provide the highest level of friendly and courteous service and we are delighted to hear that there are so many areas that you enjoyed during your recent visit us. Moreover, it is truly grateful to receive such great comment from valued guest that you appreciated warm Thai hospitality from our team. Once again, I appreciate you taking the time to share your feedback. We are looking forward to welcoming you for another fantastic stay.Sincerely,

10/10 Eccellente

Sungso

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
직원의 친절함이 돋보임.
무엇보다 가장 좋았던 점은 직원들의 친절함이다. 항상 미소를 잃지 않고 친절하게 대해주었으며, 로비 쪽에 나가 있으면 차를 기다리고 있는 것인지 물어봐 주었다. 욕실에 바디워시 대신 샴푸만 2개 있어 로비에서 문의 후 잠간 사진을 찍고 올라갔더니 이미 다 교체되어 있었다. 객실은 럭셔리했고 컨디션이 좋았으며, 코너룸이였는데 창 밖으로 보이는 뷰도 아주 좋았다. 재방문 의사 있음.
Soggiorno di 2 notti ad agosto 2023
Risposta di Choo Leng Goh (Ms), General Manager, il giorno 16 ago 2023
Dear Khun Sungso,Thank you very much for sharing such great feedback. We are glad to know that you had a positive experience with us.Your satisfaction is our top priority, and we are constantly striving to exceed our guests' expectations. We will make sure to share your feedback with our associates, as it will serve as an encouragement for them to continue providing exceptional service to all our guests.We look forward to welcoming you back in the future and providing you with another outstanding experience. Sincerely,

8/10 Buono

CHAN

Soggiorno di 2 notti a luglio 2023
Risposta di ChooLeng GOH (Ms), General Manager, il giorno 24 lug 2023
Dear Khun CHAN,Thank you for taking the time to share your feedback following your recent stay with us. As a team we pride ourselves on delivering a memorable hotel experience during your travels, however, we noticed that you rated us 8 scores, which is considered low. It would be most helpful if you could let me know any specifics about your experience that did not meet your expectations so that I can ensure that an appropriate action will be taken to avoid such re-occurrence in the future. I would like to thank you for sharing this feedback as it enables us to continuously monitor and improve the experience of our valued guests. Meanwhile, I do apologize for the shortcoming and hopefully welcoming you back in the near future.Sincerely,

10/10 Eccellente

Mason

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great hotel
Soggiorno di 4 notti a luglio 2023
Risposta di ChooLeng GOH (Ms), General Manager, il giorno 24 lug 2023
Dear Khun Mason,Thank you for taking the time to give us your feedback during your recent visit to The Athenee Hotel, a Luxury Collection Hotel, Bangkok and for letting me know how impressed you were with the service you received. It is always encouraging to hear positive feedback from valued guest. Your feedback has been shared with our associates as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.Sincerely,

10/10 Eccellente

Pui King

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a luglio 2023
Risposta di ChooLeng GOH (Ms), General Manager, il giorno 11 lug 2023
Dear Khun Pui King,Thank you very much for sharing such great feedback. We are glad to know that you had a positive experience with us.Your satisfaction is our top priority, and we are constantly striving to exceed our guests' expectations. We will make sure to share your feedback with our associates, as it will serve as an encouragement for them to continue providing exceptional service to all our guests.We look forward to welcoming you back in the future and providing you with another outstanding experience. Sincerely,

10/10 Eccellente

CHAN

Soggiorno di 3 notti a luglio 2023
Risposta di ChooLeng GOH (Ms), General Manager, il giorno 11 lug 2023
Dear Khun CHAN,Thank you very much for sharing such great feedback. We are glad to know that you had a positive experience with us.Your satisfaction is our top priority, and we are constantly striving to exceed our guests' expectations. We will make sure to share your feedback with our associates, as it will serve as an encouragement for them to continue providing exceptional service to all our guests.We look forward to welcoming you back in the future and providing you with another outstanding experience. Sincerely,

10/10 Eccellente

HAK KWONG

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
這是我第二次入住 質素依舊保持 我幾乎找不到任何缺點
Soggiorno di 6 notti a giugno 2023
Risposta di ChooLeng GOH (Ms), General Manager, il giorno 7 lug 2023
Dear Khun HAK KWONG,I would like to take this opportunity to thank you for your ongoing support. We very much appreciate your valuable patronage to The Athenee Hotel, a Luxury Collection Hotel, Bangkok.We hope to serve you again whenever your travels bring you back to our hotel in Bangkok.Sincerely,