Hotel vicino a Bank of St. Albans Building - Charleston

“Good room friendly staff”

“Very laid back staff and clean hotel. Our room was very clean and we really enhoied the pool. The breakfast was pretty good as well.”

“The room was very clean Staff was friendly and attentive Cookies were delicious Breakfast was good with a lot to offer”

“The hotel was acceptable, but the area was sketchy , and people in the adjoining room were being violent.”

“Breakfast was great! Staff were friendly and professional. Room was 5/10 on cleanliness but the bathroom was a 1/10.”

“Piacevole,struttura pulita,camere spaziose e molto confortevoli ”

“Clean, comfortable. Breakfast was good, above average, and the coffee was the best I have had in any hotel.”

“Mary the worker who cleaned the pool area was very helpful and kind. She let the kids have some pool toys because we had forgotten ours. Give Mary a raise!”

“Clean and well maintained. Staff is awesome. Stay here!”

“Very clean. Convenient location near highway but a bit tricky to get to. A bit pricey as well.”

“While the property was clean, it looked a little outdated but, to us, all the HIG properties look the same. Other than that our room was very nice. The hotel staff was very friendly and helpful. Plenty of places to eat in the area and DoorDash was available. Avoid the Golden Corral just down the street from the hotel. It is awful! It’s dirty and expensive with a minimally attentive staff.”

“Clean doom”

“Need full renovations!”

“I gave it 4 stars because the air conditioner in the room was extremely loud and the fan didn’t seem to be working correctly. It felt stifling like no air in the room.”

“Pool floor was dirty and there was a band aid floating in it. Continental breakfast was very bad...stale muffins, crusty microwaved sausage links. The floor in our room was dirty and in need of vaccuming. Receptionist seemed unfriendly and grumpy when asked questions about local events.”

“I really appreciate the shuttle driver Cookie who just absolutely made my day. Jeff at the front desk helped with a couple things in the room! Even the breakfast buffet was great!”

“We arrived early in the day from our flight and the reception and housekeeping team were more than accommodating and worked to get a room ready for check in well before check in time! The room was clean and modern. The staff was friendly and helpful. It’s conveniently right next to a Starbucks. We walked downtown every day for lunch or dinner. Would stay again!”

“It was great”

“The room provided was filthy. There was urine stains on the floor in the bathroom. Only 2 bath towels provided for 2 adults and 2 children. No hand or face towels. The front desk was contacted and they provided another room which was satisfactory. ”

“Looked ok by the photos but upon arriving, the location of this hotel was super sketchy, homeless people everywhere outside and did not feel safe for my family to stay at. Luckily Expedia was kind enough to help us cancel our reservation here and stay somewhere else!”