Hotel vicino a Baptist Memorial Hospital-Collierville - Memphis

“All front desk staff and housekeeping staff were so wonderful. They gave excellent customer service during my stay!”

“I don't exactly know if I can recommend this hotel. I was here for a work trip, so sleep was pretty paramount. The walls were so thin that I could hear the neighbor's alarm go off at 5am every morning. Additionally, the alarm in my room went off at 6am the first morning, and the staff didn't know how to fix it, so I unplugged the whole thing. So yes not a great hotel if you need rest. But the staff, parking, breakfast were all perfectly fine for the price. ”

“We had a great stay. The front desk staff were quite friendly, and the check-in procedure was seamless. The king suite in which we stayed was huge and spotless. The suite would be a great place for families who have multiple rooms to gather. There was that much room. Our only issue really was that the indoor pool was too cold to enjoy. I generally don't mind a pool a bit on the cold side, but it was a little too cold for me. We did make use of the jacuzzi for a few minutes instead.”

“Very good remodel. Nice clean updated room ”

“Breakfast was good hot and cold choices. Fruit juices, assortment of teas and coffee. Toast, muffins, waffles and cereal. Rooms were clean and quite spacious. I have 2 negatives… 1. The WIFI it was not the greatest. Not a problem for me but could be for someone working while traveling. 2. Pillows on the bed were horrible, I would suggest to bring your own. Having said this, I would definitely stay there again. ”

“Not great, sheets had a mark on it like dirt or soemthing, washroom tiles broken and some of it corroded”

“Breakfast was great, plenty of options to choose from. Rooms were clean, beds were comfy, and staff was friendly. ”

“It was great except that there was a flickering light every 10 seconds from some kind of an alarm system in the room.”

“Clean room, breakfast was fine”

“Yes”

“This stay made it where I’ll never go off reviews again when it comes to Memphis!! This hotel was nasty they didn’t have trash bags in the trash cans, whoever cleaned the room swept all the trash under the beds, the walls had cracks in them the furniture was old and a mess, the pool was over filled and the pool furniture WAS NASTY AND HORRIBLE!! This was the worst stay EVER!!”

“Clean Room. Very Kind & Helpful Staff! Kitchen could have been managed a little better.”

“Staff were whatever, can’t be rude if you don’t speak I guess. No amenities. Bare bones place. It would be fine but the elevator stunk so bad. Does someone vomit in the shafts everyday. The hallways stink too but in a chemical way ”

“Everything was good Michael the manager was very nice when there was a mix up with the rooms. And Ricky and Latunya were awesome at the front desk. I am glad to be an IHG member”

“The room was alright, but the service could’ve been better.”

“Overall stay was pleasant. The GM is fantastic to deal with and tried to ensure everyone’s stay is pleasant.”

“Yes, everything was great”

“Staff was pleasant and friendly....room was clean... QUIET.... breakfast was good and hot ”