Dear Maurizio. First of all, thank you for choosing the Acta Voraport hotel for your stay in Barcelona. We are sorry that the cleaning service has not been up to your level, we work with very strict procedures to keep your room as clean as possible, I will speak with the department in charge to find out what happened, thank you for helping us to improve. Regarding the hotel water, this is drinkable, but we recommend that all guests drink bottled water for the taste and for their own stomach safety since they are not used to it, we hope you can understand that it was because of your well. We would love to welcome you in the future. Please, do not hesitate to contact us next time you visit the city. Best regards,

We appreciate the time that you took to post your comments. We are delighted to know you enjoyed your experience with us and the city. Please don't hesitate to contact us again for any question or requirements. Yours faithfully,

We appreciate the time that you took to post your comments. We are delighted to know you enjoyed your experience with us and the city. Please don't hesitate to contact us again for any question or requirements. Yours faithfully.

Grazie per i commenti. Ci fa piacere che il tuo soggiorno presso il nostro hotel sia stato piacevole e speriamo di accoglierti nuovamente. Rimaniamo a tua disposizione per eventuali dubbi o questioni. Cordiali saluti

Grazie per i commenti. Ci fa piacere che il tuo soggiorno presso il nostro hotel sia stato piacevole e speriamo di accoglierti nuovamente. Rimaniamo a tua disposizione per eventuali dubbi o questioni.

Gentile signora Rosario, Grazie per i commenti. Ci fa piacere che il tuo soggiorno presso il nostro hotel sia stato piacevole e speriamo di accoglierti nuovamente. Rimaniamo a tua disposizione per eventuali dubbi o questioni.

Dear Nelson Soares,Thank you for taking the time to share your positive feedback about your recent stay with us. We are delighted to hear that you enjoyed the size and cleanliness of your room, as well as the quality of our breakfast offerings.It's great to know that our proximity to the metro made it convenient for you to explore the city easily. We appreciate your mention of the walking distance to various attractions, emphasizing the accessibility of our location.We are thrilled that you would choose to stay with us again, and we look forward to welcoming you back for another enjoyable experience.Best regards,Irma YañezGuest Experience Manager

Dear Ilker, We are sincerely grateful for the time you spent sharing your comments on your recent stay in our Acta Voraport hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. Although there is always room for improvement, we should be on the right path to earn a better rating from you in the future. We look forward to welcome you again and to being informed of any concerns or imperfections that affect your stay so we may do everything in our power to address them. Best regards, María Gavilán Guest Experience M.