Dear Guest, We are very sorry because your stay wasn't pleasant with us. First of all,in our Apartments it's allowed to smoke in terrace,and we were cleaning the apartment before your arrival.So we don´t understand why you tell that the apartment was not clean. We have a very high qualify in cleaning. We can understand that for a non smoker the smell can be bad... On the other hand,it's true that our Apartments are not situated in the center of the city ,but this you can see when you book it.Our apartment is situated in a residential quarter of the city and it's very quiet.Very close to the Park Güell and not very far from the Sagrada Familia. Could have been better for you if you were in the Plaza Catalunya .but for sure the neighborhood could be very noisy. We really appreciate your review and we hope that we can have another chance to host you in our Apartments. Thank you very much

Dear Guest, Thank you very much for your stay in our Apartments. We are very happy to know that your stay was nice with us. We hope to see you again if you come back to Barcelona. Greetings

Dear Guest, We are very sorry that you'd found the sofa beds unconfortable. However, we specify in our apartment descriptions that we only have two beds and a doble sofa, since it's the only option that we have for the apartments. Sincerely,

Querido Javier, Lo primero agradecerte que hayas compartido tu reciente experiencia con nosotros con el resto de viajeros. Informarte que si bien es cierto que el metro está a 600 m andando, cabe la posibilidad de coger el autobús justo delante del Hotel que te deja en el Centro en 20 minutos. O bien utilizarlo para que te acerque a la parada de metro. Esperamos de buen grado poder atenderte en un futura ocasión. Saludos cordiales Directora Comercial

Cher Frédéric, Nous sommes très reconnaissants de partager votre expérience récente avec d'autres voyageurs. Convaincu que son expérience a été positive. Nous avons hâte de vous voir à la prochaine fois. Cordialement Directeur Commercial

Caro cliente, Estamos muito felizes e satisfeitos em ler o seu comentário de que a experiência em um dos nossos apartamentos tem achei muito satisfactotia. Estamos cientes do problema de vagas de estacionamento na cidade e seu preço, mas todos e assim podemos garantir que estamos o mais acessível ao contrário da área. Estamos felizes em recebê-lo e atendrele de volta em uma ocasião futura. Receber uma calorosa saudação a partir de Barcelona Diretor Comercial.

Cher client, Tout d'abord merci de partager vos commentaires de votre séjour avec les autres voyageurs. Nous sommes heureux que vous avez passé un agréable séjour dans l'un de nos appartements. Nous sommes impatients de vous accueillir à nouveau sur une prochaine occasion. Cordialement Directeur Commercial

Cher client, Nous apprécions vos commentaires sur votre séjour dans un de nos appartements. Nous sommes très heureux que votre expérience a été satisfaisante. Nous espérons que vous pouvez répéter sur une prochaine occasion. Cordialement. Directeur Commercial

Dear Customer, First of all thank you to share your feedback of your stay with other travelers. We are happy that you have passed a pleasant stay in one of our apartments. We look forward to welcoming you back on a future occasion. Best Regards Commercial Director