4/10 Scarso
Igor
28 set 2025
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We reserved and paid this room well in advance. I even emailed the front desk with the hour we were arriving. When we arrived the receptionist told us that the check in was at 3 pm and because we arrived after 3 pm he gave our room to another person. (A room that was reserved and paid in advanced by us which mean no one else can use it until next day until 11:00 am), after some arguing, he finally gave us a room that he apparently took from another client (we could hear the next client from the elevator also arguing with him for his room), The towels were all stained and with spots, even red paint on them as well as stained bed sheets. They didnt look used but the bed wasnt well done either. The bathtub wasnt clean either. We had no option but stay there. It was almost 10 pm. I dont understand how a hotel like this is still allowed to operate. Not recommended at all. Even the outdoor sign is broken so you dont know if you really are on the right hotel.
Igor
Soggiorno di 1 notte a settembre 2025
