Hotel vicino a Baylands Nature Preserve - Palo Alto

“We did not make it in time for the breakfast, but the front desk clerk offered to check with the kitchen staff if there was still anything left i could have. I told her it was okay, but the fact that she offered i appreciated. Over the last 4 years i have traveled to Palo Alto to pick up and drop off my daughter from College. This was my last trip as she graduated and i have to say.. i am glad we stayed at the Zen. It was refreshing to have front desk staff who had great customer service. ...

“Hôtel piacevole con giardino in mezzo ad una laguna . Piscina gradevole. Le camere sono pulite, letti comodi però un po’ buie , molte vedono il parcheggio. ”

“Beautiful hotel with luxury amenities and stellar costumer service. ”

“I was only able to see staff at front desk and they were corteous and nice, ibwas not abke to ineract with housekeeping however my room was clean and orderly. ”

“Rooms spacious, spotless. Very helpful and kind staff”

“Great hotel!!”

“Prenotato 2 stanze per un totale di 5 persone. Ci danno 2 stanze con 1 letto. Chiediamo se è possibile averne una con 2 letti e prima ci dicono che l’hotel Ha solo stanze con 2 letti e poi che dobbiamo pagare 75 euro per avere la suite con il sofà bad. Prendiamo quella ma scopriamo che il divano era divano e non ancora letto. Tornati all reception la ragazza era tranquilla con i piedi sul bancone senza fare un bel nulla e le ho detto che il sofà era ancora sofà e non c’erano neanche le lenzuola...

“Excellent room, courteous and friendly staff.”

“everything was clean and spsrkling”

“Parking was somewhat easy. Staff were very accommodating. Ships were available and suitable. I loved the experience ”

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“The only bad thing was the parking key card not working and I was stuck there for almost 10 minutes trying to get out. They should invest in a better automated system.”

“Clean, meticulous, and quiet…. Throw in 24/7 coffee and free breakfast, I’ll definitely return. Way better that the 5 star resorts I’ve stayed in. ”

“The room was spotless and well appointed. Great place and for a modest price.”

“A charming classic interior design with a lovely balcony. The staff are friendly and welcoming.”

“Great property everything was really clean and the lady at the front desk was super nice will be coming back soon.”

“Great”

“This was the best hotel experience I’ve ever had. The sauna steam room combo plus the heated pool and hot tub are what sold me instantly when I was searching for a place. Relaxing atmosphere in the entire establishment, friendly staff, lots of places to sit and lounge on the main level. Oh and the robes! I loved that. So so enjoyed this I hope I come back some day!”

“Comfortable and clean.”

“Clean room, everyone was friendly. No complaints ”