Hotel vicino a Bays Mountain Park and Planetarium - Kingsport

“The staff was very helpful & courteous. Check in went smoothly. Room was clean but the soap & shampoo smell ”

“The staff and cleanliness were exceptional. The only problem that occurred was a male couple overtly making displays of sexual nature in the pool while my grandchildren were present! That’s not on the staff… we chose to cut the kids swimming short and leave, but they were obviously disappointed! ”

“Amazing service. Just the deposit takes too much time to reimburse ”

“Great”

“The bed was fine and comfortable but the room overall was not good. There was only one small table and suit case stand but no place much to sit things down. The floor was filthy. I walked across it barefoot and got in the shower and dirt flowed of the bottom of my feet. I could walk across the floor and wipe my feet on the bath mat and it would leave black marks on the mat. The floor needed to be mopped good. The towels and wash clothes were very thin and had yellow stains on them. The...

“The room was so hot the ac didn't work. The breakfast was ok. The staff is slow but they do get things done. The room was clean when I arrived. ”

“Clean, employees were very helpful and kind with transportation to the airport as well!”

“Everything was good, the staff was very friendly ”

“They offer you candy when checking in. I must have looked at a different place to stay and accepted this one by mistake. Expedia had us wanting a smoking room? The room was clean but had a strange smell. It has only a space heater for heat. It is supposed to drop in the teens tonight. There is a unit in it that is supposed to be a heat/air conditioner that does not heat. Was charged $150.00 deposit incase we smoked in the room or for incidentals. Which we had no idea about! Which is...

“😊”