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Recensioni per ITC Windsor, A Luxury Collection Hotel, Bengaluru

5 out of 5
ITC Windsor, A Luxury Collection Hotel, Bengaluru
Windsor Square,25, Golf Course Road, Bengaluru, Karnataka

Recensioni

8,8

Eccellente

Valutazione di 10 - Eccellente. 184 su 291 recensioni" "
Valutazione di 8 - Buono. 59 su 291 recensioni" "
Valutazione di 6 - Soddisfacente. 23 su 291 recensioni" "
Valutazione di 4 - Scarso. 14 su 291 recensioni" "
Valutazione di 2 - Terribile. 11 su 291 recensioni" "

9,2/10

Pulizia

9,0/10

Personale e servizio

8,4/10

Servizi

8,8/10

Condizioni e dotazioni della struttura

9,0/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Renata, Milano

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Da turisti a raja
Eleganza, raffinatezza e cura in ogni dettaglio allontanano per qualche ora dalle difficoltà dell'India e del mondo e aiutano ad immaginare come dovesse essere la vita dei raja o dei ricchi inglesi. Un sogno che vale la pena vivere, anche se solo per qualche ora o giorno. Colazione di qualità superba, per abbondanza, varietà di offerta e qualità, da gustare e fotografare in ogni piatto, in ogni allestimento.

10/10 Eccellente

WebRatio

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

2/10 Terribile

Rohit

Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Not at all quiet. You cannot sleep here either in the day or night. Desk staff is completely incompetent.They are just trained to smile and say sorry for each and everything. And then they repeat the same mistake again. My room was changed thrice. Air conditioners of all the three rooms were not working. And there were technicians who were constantly called upon to fix ACs of other rooms as well. No respect for privacy. I specifically mentioned that my work hours are in the night and do not disturb me in the day time. But even when my room is on the DND, the staff is calling me to check for god knows what. Constantly had to struggle to get my zomato delivery. This is at best a 2 star hotel. I would not recommend it to anyone
Soggiorno di 7 notti a febbraio 2024
Risposta di Deepak Menezes, il giorno 20 feb 2024
Dear Mr. Rohit,Thank you for taking out the time to share your feedback with us. Our ultimate endeavour is to make our guests comfortable with the best in-room amenities and services and it is rather unfortunate that we have were not fully succeeded in meeting your expectations this time around. Please do share your details including mobile number with us on deepak.menezes@itchotels.in to connect and assist you at the earliest. Kind regards, Deepak Menezes General Manager ITC Windsor, Bengaluru

10/10 Eccellente

Yusuff

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Staff are very friendly and helpful.
Soggiorno di 3 notti a febbraio 2024
Risposta di Deepak Menezes, il giorno 12 feb 2024
Dear Mr. Yusuff,It was most kind of you to share your stay experience with other guests. I am delighted to know that my team worked to ensure your comfort and that you were looked after well and had a memorable stay. Thank you for your generous comments for the hotel and warm appreciation for the team. It always feels so special when it comes from patrons like you. We value your patronage and we look forward to welcome you back soon.Warm Regards,Deepak MenezesGeneral ManagerITC Windsor, Bengaluru

8/10 Buono

Nash

Viaggio di lavoro
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 2 notti a gennaio 2024
Risposta di Deepak Menezes, il giorno 23 gen 2024
Dear Mr./Ms. Nash,Thank you for the wonderful feedback. We are glad that you had a comfortable stay at ITC Windsor. My team and I look forward to having you back at the hotel. Best Regards,Deepak Menezes General ManagerITC Windsor, Bengaluru

10/10 Eccellente

Ashok

Soggiorno di 3 notti a gennaio 2024
Risposta di Deepak Menezes, il giorno 26 gen 2024
Dear Mr. Ashok,Thank you for the wonderful feedback. We are glad that you had a comfortable stay at ITC Windsor. My team and I look forward to having you back at the hotel. Best Regards,Deepak Menezes General ManagerITC Windsor, Bengaluru

10/10 Eccellente

Pradeep

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent service, an oasis amidst the hustle of BLR. A straight shot to the airport (very convenient) and easy to get to the commercial hub (MG ROAD).
Soggiorno di 1 notte a dicembre 2023
Risposta di Deepak Menezes, il giorno 2 gen 2024
Dear Mr. Pradeep,Thank you for the wonderful feedback. We are glad that you had a comfortable stay at ITC Windsor. My team and I look forward to having you back at the hotel. Best Regards,Deepak Menezes General ManagerITC Windsor, Bengaluru

10/10 Eccellente

Raja

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It’s an excellent hotel and we enjoyed our stay. This hotel is a traditional hotel.
Soggiorno di 2 notti a dicembre 2023
Risposta di Deepak Menezes, il giorno 2 gen 2024
Dear Mr. Raja,Thank you for the wonderful feedback. We are glad that you had a comfortable stay at ITC Windsor. My team and I look forward to having you back at the hotel. Best Regards,Deepak Menezes General ManagerITC Windsor, Bengaluru

10/10 Eccellente

Chandrabhushan

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent place
Soggiorno di 2 notti a dicembre 2023
Risposta di Deepak Menezes, il giorno 11 dic 2023
Dear Mr. Chandrabhushan,Thank you for the wonderful feedback. We are glad that you had a comfortable stay at ITC Windsor. My team and I look forward to having you back at the hotel. Best Regards,Deepak Menezes General ManagerITC Windsor, Bengaluru

10/10 Eccellente

Dinesh, Bloomfield Hills

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful English style property maintained to perfection. Staff excellent. Breakfast buffet with a wide spread including hot vada, idly, Sambar, dosa station & omelette station. Will definitely come back
Soggiorno di 8 notti a ottobre 2023
Risposta di Deepak Menezes, il giorno 11 dic 2023
Dear Mr.Dinesh,It was such a pleasure to have you stay at ITC Windsor, Bengaluru. Our constant efforts towards creating planet positive experiences for our guests has made us the first hotel in the world to achieve LEED zero carbon certified by USGBC. In line with our “Responsible Luxury” ethos, we provide flawless luxury in our product and service every time you choose to stay with us. ITC Windsor is an iconic hotel of Bengaluru and a distinguished address in the heart of the state capital. The hotel is architecturally styled on the British regency era, set within an ambience reminiscent of the halcyon days of the British Raj. Thank you for recognition of our ambience, food, services and hospitality, as my team and I look forward to welcoming you back to The ITC Windsor. Best Regards, Deepak Menezes General Manager ITC Windsor, Bengaluru

10/10 Eccellente

Bhaskar

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Excellent
Soggiorno di 9 notti a ottobre 2023
Risposta di Deepak Menezes, il giorno 11 dic 2023
Dear Mr. Bhaskar,Thank you for the wonderful feedback. We are glad that you had a comfortable stay at ITC Windsor. My team and I look forward to having you back at the hotel. Best Regards,Deepak Menezes General ManagerITC Windsor, Bengaluru

8/10 Buono

Damodar

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
good
good hotel . clean beautiful . well maintained but breakfast was not up to the mark
Soggiorno di 1 notte a ottobre 2023

10/10 Eccellente

David

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Amazing hotel from the British colonial era
Outstanding hotel. Service was excellent from all parts of the hotel - front desk, restaurants, pool, etc. It is an old hotel, with classic beauty with many paintings and decoration from the time of British. Hotel breakfast quality and selection was outstanding. Plenty of hot water and flow in the shower. Very large, comfy towels. I wish I had an excuse to stay here again.
Soggiorno di 5 notti a settembre 2023

10/10 Eccellente

Brian

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
My go-to for Business in Bangalore
Excellent service. I especially appreciate the Irish pub in the lobby for a casual meal and drinks.
Soggiorno di 3 notti a settembre 2023

10/10 Eccellente

Murali

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Bangalore - September 2023
We got a club room since there was three occupants. We enjoyed the club facilities in the evening and the staff provided a very welcoming experience. No need for dinner if you can enjoy the evening hospitality. Beautiful chocolate shop to get custom gifts for people on short order - A mega plus. The smell of chocolate, free. Breakfast and the options to choose from was excellent. We could easily stay there for couple hours and enjoy the hospitality and the variety. Awesome. Well done. Many different nooks to hang out and enjoy in the hotel and relax and be there with family and still get privacy while enjoying the nice surrounds of the hotel. Will go there again if another opportunity presents itself.
Soggiorno di 1 notte a settembre 2023

4/10 Scarso

Anand

Viaggio di lavoro
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 2 notti a settembre 2023

10/10 Eccellente

Ashok

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff at the property during my stay were more than gracious and hospitable. Specially staff at the restaurant, sweet shop, front desk, transportation and a few others who i interacted with during my stay made me feel very comfortable. Thanks everyone.
Soggiorno di 7 notti ad agosto 2023
Risposta di Deepak Menezes, il giorno 4 set 2023
Dear Mr. Ashok, It was such a pleasure to have you stay at The ITC Windsor. Our constant efforts towards creating planet positive experiences for our guests has made us the first hotel in the world to achieve LEED zero carbon certified by USGBC. In line with our “Responsible Luxury” ethos, we provide flawless luxury in our product and service every time you choose to stay with us. ITC Windsor is an iconic hotel of Bengaluru and a distinguished address in the heart of the state capital. The hotel is architecturally styled on the British regency era, set within an ambience reminiscent of the halcyon days of the British Raj.Thank you for recognition of our ambience, food, services and hospitality, as my team and I look forward to welcoming you back to The ITC Windsor.Best regards,Deepak MenezesGeneral ManagerITC Windsor, Bengaluru

8/10 Buono

Yoshiro

Viaggio di lavoro
Mi è piaciuto: Pulizia e personale e servizio
food in restaurant was very good
Soggiorno di 2 notti ad agosto 2023
Risposta di Deepak Menezes, il giorno 25 ago 2023
Dear Guest, Thank you for taking out time to write such a wonderful feedback! ITC Windsor is the world's first hotel to be LEED zero carbon certified and it is because of valued patrons like you that we strive to do better each day. I am delighted to hear that my team went out of their way to provide an excellent and warm experience to you. It is our constant endeavour to provide our guests a home away from home and feedback like this motivates us in every way. Thank you for your appreciation of our services and ambience as we look forward to having you back at ITC Windsor really soon. Best Regards, Deepak Menezes General Manager ITC Windsor, Bengaluru

6/10 Soddisfacente

Som

Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Excellent property.. Staff need to be more trained in restaurant. They forget orders, delays in orders, and no one dedicated server for a table and thus mixups/ missed orders. (Took us 25 min to get a can of sprite) Staff also need to give way to hotel guests. They walk across guests with plate full of food and it’s just not courteous. It’s basic training. The hotel rooms themselves are good but dated especially bathrooms. A tad disappointing considering this was one of the marquee hotels in Bangalore. I guess you can definitely see a difference between a Taj and rest.
Soggiorno di 2 notti ad agosto 2023
Risposta di Deepak Menezes, il giorno 25 ago 2023
Dear Guest, We appreciate the effort taken to share this feedback with us. At ITC Windsor, we do strive to go the extra mile and give our guests unmatched hospitality and a memorable stay. While I'm delighted to know that you enjoyed our ambience and services, it is indeed a regret that we fell short of your expectations during your recent stay with us. Please note that I have taken your feedback up with the concerned teams to ensure this is not repeated. We look forward to welcoming you back to ITC Windsor for a more convivial experience. Best Regards, Deepak Cedric Menezes General Manager ITC Windsor, Bengaluru

10/10 Eccellente

Ramesh

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Great place to stay. 40 year old property. Well maintained and renovated. Esp the Towers
Soggiorno di 1 notte ad agosto 2023
Risposta di Deepak Menezes, il giorno 4 set 2023
Dear Mr. Ramesh, It was such a pleasure to have you stay at The ITC Windsor. Our constant efforts towards creating planet positive experiences for our guests has made us the first hotel in the world to achieve LEED zero carbon certified by USGBC. In line with our “Responsible Luxury” ethos, we provide flawless luxury in our product and service every time you choose to stay with us. ITC Windsor is an iconic hotel of Bengaluru and a distinguished address in the heart of the state capital. The hotel is architecturally styled on the British regency era, set within an ambience reminiscent of the halcyon days of the British Raj.Thank you for recognition of our ambience, food, services and hospitality, as my team and I look forward to welcoming you back to The ITC Windsor.Best regards,Deepak MenezesGeneral ManagerITC Windsor, Bengaluru

10/10 Eccellente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte ad agosto 2023
Risposta di Deepak Menezes, il giorno 11 ago 2023
Dear Guest, Thank you for taking out time to write such a wonderful feedback! ITC Windsor is the world's first hotel to be LEED zero carbon certified and it is because of valued patrons like you that we strive to do better each day. I am delighted to hear that my team went out of their way to provide an excellent and warm experience to you. It is our constant endeavour to provide our guests a home away from home and feedback like this motivates us in every way. Thank you for your appreciation of our services and ambience as we look forward to having you back at ITC Windsor really soon. Best Regards, Deepak Menezes General Manager ITC Windsor, Bengaluru

10/10 Eccellente

chandra

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte ad agosto 2023
Risposta di Deepak Menezes, il giorno 11 ago 2023
Dear Guest,It was such a pleasure to have you stay at The ITC Windsor. Our constant efforts towards creating planet positive experiences for our guests has made us the first hotel in the world to achieve LEED zero carbon certified by USGBC. In line with our “Responsible Luxury” ethos, we provide flawless luxury in our product and service every time you choose to stay with us. ITC Windsor is an iconic hotel of Bengaluru and a distinguished address in the heart of the state capital. The hotel is architecturally styled on the British regency era, set within an ambience reminiscent of the halcyon days of the British Raj..Thank you for recognition of our ambience, food, services and hospitality, as my team and I look forward to welcoming you back to The ITC Windsor.Best regards,Deepak MenezesGeneral ManagerITC Windsor, Bengaluru

10/10 Eccellente

Ramesh

Soggiorno di 1 notte ad agosto 2023
Risposta di Deepak Menezes, il giorno 11 ago 2023
Dear Mr. Ramesh, Thank you for taking out time to write such a wonderful feedback! ITC Windsor is the world's first hotel to be LEED zero carbon certified and it is because of valued patrons like you that we strive to do better each day. I am delighted to hear that my team went out of their way to provide an excellent and warm experience to you. It is our constant endeavour to provide our guests a home away from home and feedback like this motivates us in every way. Thank you for your appreciation of our services and ambience as we look forward to having you back at ITC Windsor really soon. Best Regards, Deepak Menezes General Manager ITC Windsor, Bengaluru

10/10 Eccellente

Jayaraman

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Amazing collection!!! Enjoyed the stay here and perhaps our go to hotel in Bangalore. Showcases everything about Bangalore!!! And the people amazing :)
Soggiorno di 1 notte ad aprile 2023
Risposta di Deepak Menezes , il giorno 21 apr 2023
Dear Mr. Jayaraman, Dear Guest,It was such a pleasure to have you stay at The ITC Windsor. Our constant efforts towards creating planet positive experiences for our guests has made us the first hotel in the world to achieve LEED zero carbon certified by USBGC. In line with our “Responsible Luxury” ethos, we provide flawless luxury in our product and service every time you choose to stay with us. ITC Windsor is an iconic hotel of Bengaluru and a distinguished address in the heart of the state capital. The hotel is architecturally styled on the British regency era, set within an ambience reminiscent of the halcyon days of the British Raj.Thank you for recognition of our ambience, food, services and hospitality, as my team and I look forward to welcoming you back to The ITC Windsor.Best regards,Deepak MenezesGeneral ManagerITC Windsor, Bengaluru

10/10 Eccellente

chandra

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2023
Risposta di Deepak Menezes , il giorno 23 mar 2023
Dear Guest,Thank you for taking out time to write such a wonderful feedback! ITC Windsor is the world's first hotel to be LEED zero carbon certified and it is because of valued patrons like you that we strive to do better each day. I am delighted to hear that my team went out of their way to provide an excellent and warm experience to you. It is our constant endeavour to provide our guests a home away from home and feedback like this motivates us in every way. Thank you for your appreciation of our services as we look forward to having you back at ITC Windsor really soon. Best Regards, Deepak Menezes General Manager ITC Windsor, Bengaluru

8/10 Buono

HAZEL

Soggiorno di 1 notte a dicembre 2022
Risposta di Deepak Menezes , il giorno 13 mag 2023
Dear Guest, Thank you for the wonderful feedback. We are glad that you had a comfortable stay at ITC Windsor. My team and I look forward to having you back at the hotel. Best Regards,Deepak Menezes General ManagerITC Windsor, Bengaluru

10/10 Eccellente

Nazuk

Risposta di Deepak Menezes, il giorno 23 mar 2023
Dear Guest, Thank you for taking out time to write such a wonderful feedback! ITC Windsor is the world's first hotel to be LEED zero carbon certified and it is because of valued patrons like you that we strive to do better each day. I am delighted to hear that my team went out of their way to provide an excellent and warm experience to you. It is our constant endeavour to provide our guests a home away from home and feedback like this motivates us in every way. Thank you for your appreciation of our services as we look forward to having you back at ITC Windsor really soon. Best Regards, Deepak Menezes General Manager ITC Windsor, Bengaluru

2/10 Terribile

Andrew

Soggiorno di 1 notte a novembre 2022
Risposta di Deepak Menezes , il giorno 13 mag 2023
Dear Guest, Thank you for the wonderful feedback. We are glad that you had a comfortable stay at ITC Windsor. My team and I look forward to having you back at the hotel. Best Regards,Deepak Menezes General ManagerITC Windsor, Bengaluru

8/10 Buono

BERND

Soggiorno di 1 notte a settembre 2022
Risposta di Deepak Menezes , il giorno 23 feb 2023
Dear Guest,It was such a pleasure to have you stay at The ITC Windsor.World's first LEED zero carbon certified hotel, ITC Windsor is an iconic hotel of Bengaluru and a distinguished address in the heart of the state capital. The hotel is architecturally styled on the British regency era, set within an ambience reminiscent of the halcyon days of the British Raj.Thank you for recognition of our ambience, food, services and hospitality, as my team and I look forward to welcoming you back to The ITC Windsor.Best regards,Deepak MenezesGeneral ManagerITC Windsor, Bengaluru

10/10 Eccellente

Govind

Soggiorno di 2 notti a luglio 2022
Risposta di Deepak Menezes, il giorno 13 mag 2023
Dear Guest, Thank you for the wonderful feedback. We are glad that you had a comfortable stay at ITC Windsor. My team and I look forward to having you back at the hotel. Best Regards,Deepak Menezes General ManagerITC Windsor, Bengaluru

10/10 Eccellente

Gianpietro

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice hotel in old enlish style
Very nice hotel in old English style. Staff war always very friendly and helpful. Food was excellent and in big variety.
Soggiorno di 3 notti a giugno 2022
Risposta di Deepak Menezes , il giorno 13 mag 2023
Dear Guest, Thank you for taking out time to write such a wonderful feedback! ITC Windsor is the world's first hotel to be LEED zero carbon certified and it is because of valued patrons like you that we strive to do better each day. I am delighted to hear that my team went out of their way to provide an excellent and warm experience to you. It is our constant endeavour to provide our guests a home away from home and feedback like this motivates us in every way. Thank you for your appreciation of our services and ambience as we look forward to having you back at ITC Windsor really soon. Best Regards, Deepak Menezes General Manager ITC Windsor, Bengaluru

8/10 Buono

Guillaume

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a giugno 2022
Risposta di Deepak Menezes , il giorno 23 feb 2023
Dear Guest, It was such a pleasure to have you stay at The ITC Windsor.World's first LEED zero carbon certified hotel, ITC Windsor is an iconic hotel of Bengaluru and a distinguished address in the heart of the state capital. The hotel is architecturally styled on the British regency era, set within an ambience reminiscent of the halcyon days of the British Raj.Thank you for recognition of our ambience, food, services and hospitality, as my team and I look forward to welcoming you back to The ITC Windsor.Best regards,Deepak MenezesGeneral ManagerITC Windsor, Bengaluru

4/10 Scarso

Sathiya

Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio e servizi
When we checked in, the checkin desk person said that the stay comes with complimentary breakfast. But, the next day morning, another person at the checkin desk said we had to pay for it. We ended up paying. This is very poor behavior for such a top rated hotel. Late in the evening when we wanted to dine in the hotel's restaurants, none of them allowed us in, saying that advance reservation is needed. This kind of treatment should not be given for folks staying in the hotel.
Soggiorno di 1 notte a maggio 2022
Risposta di General Manager , il giorno 15 giu 2022
Dear Guest, Thank you for taking out the time to share your feedback with us. Our ultimate endeavor is to make our guests comfortable with the best in-room amenities and services and it is rather unfortunate that we have were not fully succeeded in meeting your expectations this time around. I hope you give us another opportunity to welcome you back for a more memorable experience at ITC Windsor. Best regards, Deepak Menezes General Manager ITC Windsor, Bengaluru

10/10 Eccellente

Godwin

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti ad aprile 2022
Risposta di General Manager , il giorno 15 giu 2022
Dear Guest, Thank you for the wonderful feedback. We are glad that you had a comfortable stay at ITC Windsor. My team and I look forward to having you back at the hotel. Best Regards, Deepak Menezes General Manager ITC Windsor, Bengaluru

10/10 Eccellente

Rajashekar

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great Place to Stay
We stayed a night and it was pretty good the time we spent there. We had dinner in one of the restaurants inside and the food was amazing and checked out early in the morning. Did not spend much time to write a detailed review. Everything is very good with the exception of bathroom. Bathtub is not the great but can adjust.
Soggiorno di 1 notte ad aprile 2022
Risposta di Deepak Menezes , il giorno 24 feb 2023
Dear Mr. Rajshekhar, Thank you for sparing time to share with us your wonderful feedback. The ‘ITC Windsor’ does provide an exceptional and an indigenous experience in an ambience reminiscent of the colonial past imbued with gracious, impeccable and efficient service. And we are so glad that you enjoyed the colonial ambiance.Maintaining high standards of luxury and finesse in our Product & Services is our benchmark and thereby makes ITC Windsor a truly illustrious property.The team at ITC Windsor is committed to quality service and your appreciation is truly rewarding.Thank you for your recognition and looking forward to the pleasure of your continued visits. Warm Regards,Deepak MenezesGeneral ManagerITC Windsor, Bengaluru

8/10 Buono

Natalia

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful historic hotel. Great service, very accommodating, attentive and on time. Old style historic decor. Loved the balcony in the room, library with bar service options and good book choice, chocolate store - handmade chocolate was wonderful, and beautiful small garden. Rooms are clean and comfortable. Bathroom needed a bit of upgrade.
Soggiorno di 3 notti a marzo 2022
Risposta di Deepak Menezes , il giorno 2 mar 2023
Dear Ms. Nataliya, Thank you for taking out time to write such a wonderful feedback! ITC Windsor is the world's first hotel to be LEED zero carbon certified and it is because of valued patrons like you that we strive to do better each day. I am delighted to hear that my team went out of their way to provide an excellent and warm experience to you. It is our constant endeavour to provide our guests a home away from home and feedback like this motivates us in every way. Thank you for your appreciation of our fitness center and spa as we look forward to having you back at ITC Windsor really soon. Best Regards, Deepak Menezes General Manager ITC Windsor, Bengaluru

10/10 Eccellente

Prashant

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Hospitality and the nature
Soggiorno di 3 notti a marzo 2022
Risposta di Deepak Menezes , il giorno 2 mar 2023
Dear Mr. Prashant, It was such a pleasure to have you stay at The ITC Windsor.World's first LEED zero carbon certified hotel, ITC Windsor is an iconic hotel of Bengaluru and a distinguished address in the heart of the state capital. The hotel is architecturally styled on the British regency era, set within an ambience reminiscent of the halcyon days of the British Raj.Thank you for recognition of our ambience, food, services and hospitality, as my team and I look forward to welcoming you back to The ITC Windsor.Best regards,Deepak MenezesGeneral ManagerITC Windsor, Bengaluru

2/10 Terribile

Rudrarup

Soggiorno di 1 notte a marzo 2022
Risposta di Deepak Menezes , il giorno 5 apr 2023
Dear Guest, Thank you for taking out the time to share your feedback with us. Our ultimate endeavor is to make our guests comfortable with the best in-room amenities and services and it is rather unfortunate that we have were not fully succeeded in meeting your expectations this time around. I hope you give us another opportunity to welcome you back for a more memorable experience at ITC Windsor. Best regards, Deepak Menezes General Manager ITC Windsor, Bengaluru

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 3 notti a gennaio 2022
Risposta di Team ITC Windsor, il giorno 26 gen 2022
Dear Guest, Thank you for your feedback! We look forward to seeing you again.

2/10 Terribile

Sri Harsha

Viaggio di gruppo
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Comfort della camera
Bed not comfortable
Bed is not comfortable. They need to scent smoking rooms before giving it to new guests
Soggiorno di 1 notte a gennaio 2022
Risposta di Deepak Menezes , il giorno 24 feb 2023
Dear Guest, Thank you for taking out the time to share your feedback with us. Our ultimate endeavor is to make our guests comfortable with the best in-room amenities and services and it is rather unfortunate that we have were not fully succeeded in meeting your expectations this time around. I hope you give us another opportunity to welcome you back for a more memorable experience at ITC Windsor. Best regards, Deepak Menezes General Manager ITC Windsor, Bengaluru

6/10 Soddisfacente

Syed

Viaggio di coppia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
The reception/operator was unavailable most of the times. Although, they did call back but that was much later. Very few water bottles were kept in the room.
Soggiorno di 2 notti a dicembre 2021
Risposta di Deepak Menezes , il giorno 2 mar 2023
Dear Guest, Thank you for taking out the time to share your feedback with us. Our ultimate endeavor is to make our guests comfortable with the best in-room amenities and services and it is rather unfortunate that we have were not fully succeeded in meeting your expectations this time around. I hope you give us another opportunity to welcome you back for a more memorable experience at ITC Windsor. Best regards, Deepak Menezes General Manager ITC Windsor, Bengaluru

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Comfortable stay, good service and excellent breakfast
Soggiorno di 1 notte a dicembre 2021
Risposta di Team ITC Windsor, il giorno 26 gen 2022
Dear Guest, Thank you for your feedback! We look forward to seeing you again.

10/10 Eccellente

SriHarshaNag

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Awesomeness filled with royalty 😍
This Hotel is amazing, breakfast was extraordinary.
Soggiorno di 1 notte a dicembre 2021
Risposta di Manas Krishnamoorthy , il giorno 15 dic 2021
Dear Guest, Thank you for choosing to stay at the ITC Windsor, and for taking the time out to share your feedback with us. The ‘ITC Windsor’ does provide an exceptional and an indigenous experience in an ambience reminiscent of the colonial past imbued with gracious, impeccable and efficient service. We are happy to know that you enjoyed our cuisine which has indeed created a different dimension in the fine dining culinary space of Bangalore. Thank you for your recognition of our ambience, services and hospitality. We look forward to welcoming you back to ITC Windsor soon. Best Regards, Manas V. Krishnamoorthy General Manager ITC Windsor, Bengaluru

10/10 Eccellente

Varad

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Excellent all around. Stayed for 3 days. They have an excellent staff. Would be delighted to come back.
Soggiorno di 3 notti a dicembre 2021
Risposta di Manas Krishnamoorthy , il giorno 14 dic 2021
Dear Guest, Thank you indeed for choosing to stay at the ITC Windsor. The ‘ITC Windsor’ does provide an exceptional and an indigenous experience in an ambience reminiscent of the colonial past imbued with gracious, impeccable and efficient service. We are happy to know that you enjoyed our cuisine which has indeed created a different dimension in the fine dining culinary space of Bangalore. Thank you for your recognition of our ambience, services, hospitality and culinary offerings. We look forward to welcoming you back to ITC Windsor soon. Best Regards, Manas V. Krishnamoorthy General Manager ITC Windsor, Bengaluru

8/10 Buono

Sainath

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Friendliness and attentive staff along with an amazing array of eateries
Soggiorno di 1 notte a dicembre 2021
Risposta di Manas Krishnamoorthy , il giorno 6 dic 2021
Dear Guest, We are delighted to know that you had a great experience with us. At ITC Windsor, we are committed to your health, hygiene and safety through elevated hygiene protocols, state-of-the-art technology and advanced disinfectants. We are delighted to know that you feel safe with us. People are our greatest assets and your appreciation and generous words of encouragement for the team would go a long way in inspiring and motivating each of us to deliver Service Par Excellence to all our discerning guests. We certainly look forward to welcoming you back to ITC Windsor soon. Best Regards, Manas V. Krishnamoorthy General Manager ITC Windsor, Bengaluru

10/10 Eccellente

Saurabh

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good hotel and value for money.
Good hotel and value for money.
Soggiorno di 1 notte a novembre 2021
Risposta di Manas Krishnamoorthy , il giorno 24 nov 2021
Dear Mr. Saurabh, We appreciate the time taken to share such a wonderful feedback. The ‘ITC Windsor’ does provide an exceptional and an indigenous experience in an ambience reminiscent of the colonial past imbued with gracious, impeccable and efficient service. Thank you truly for your recognition of our ambience, services and hospitality. We look forward to welcoming you back at the ITC Windsor. Best Regards, Manas V. Krishnamoorthy General Manager ITC Windsor, Bengaluru

10/10 Eccellente

Prema

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
excellent
stay was good except the dormitory for driver's stay please try to provide some place and coffee facility for drivers stay
Soggiorno di 1 notte a novembre 2021
Risposta di Manas Krishnamoorthy , il giorno 23 nov 2021
Dear Guest, Thank you for choosing to stay at ITC Windsor. Maintaining high standards of luxury and finesse in our Product & Services is our benchmark and thereby makes ITC Windsor a truly illustrious property. Thank you for words of appreciation for our services. Please note that we have made note of your feedback and shall work towards ensuring the same. Thank you, as my team and I look forward to welcoming you back soon. Best regards, Manas V. Krishnamoorthy General Manager ITC Windsor, Bengaluru

10/10 Eccellente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent Visit
The staff was very friendly, knowledgeable and helpful. They were warm yet professional. Really enjoyed my visit. The breakfast buffet was amazing!
Soggiorno di 3 notti a novembre 2021
Risposta di Manas Krishnamoorthy , il giorno 23 nov 2021
Dear Guest, Thank you for taking the time out to share your feedback with us. The ‘ITC Windsor’ does provide an exceptional and an indigenous experience in an ambience reminiscent of the colonial past imbued with gracious, impeccable and efficient service. People are our greatest assets and your appreciation and generous words of encouragement for the team would go a long way in inspiring and motivating each of us to deliver Service Par Excellence to all our discerning guests. We look forward to welcoming you back to ITC Windsor soon. Best Regards, Manas V. Krishnamoorthy General Manager ITC Windsor, Bengaluru

8/10 Buono

SUDHIR

Viaggio di lavoro
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 2 notti a novembre 2021
Risposta di Manas Krishnamoorthy , il giorno 14 nov 2021
Dear Mr. Sudhir, We truly appreciate the time taken to share your feedback. At ITC Windsor, we do strive to go the extra mile and give our guests unmatched hospitality and a memorable stay. Thank you indeed for your recognition of our ambience, services and hospitality. My team and I eagerly look forward to welcoming you back to ITC Windsor soon. Best Regards, Manas V. Krishnamoorthy General Manager ITC Windsor, Bengaluru

10/10 Eccellente

Visweswaran

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
ITC Windsor Bangalore
It was a great stay. Everything is fine here.
Soggiorno di 2 notti a ottobre 2021
Risposta di Manas Krishnamoorthy , il giorno 2 nov 2021
Dear Guest, We are delighted to know that you had a great experience with us. At ITC Windsor, we are committed to your health, hygiene and safety through elevated hygiene protocols, state-of-the-art technology and advanced disinfectants. We are delighted to know that you feel safe with us. Thank you, as we look forward to welcoming you back to ITC Windsor soon. Best Regards, Manas V. Krishnamoorthy General Manager ITC Windsor, Bengaluru