Dear Guest, Thank you for taking out time to share your thoughts through Expedia which is indeed very important. Please accept our sincere apologies for the inconvenience you have had to experience during your stay in our hotel. We have briefed the team & have been conducting regular training sessions to everyone in the team to avoid guest discomfort. I would like to assure you the best of hospitality on your future visits to juSTa. We thank you for having given us the opportunity to host you. Yours Sincerely, Melvin Prem Head of Operations

Dear Guest, We thank you for choosing our resort for you stay and also for providing us with your valuable feedback. It is an honor to note that you found our resort location to be excellent, liked the quality of food served and also the service extended by our team. On behalf of our team, we truly look forward to host you yet again as our esteemed guest. Yours Sincerely,Melvin Prem

Dear Guest, It was indeed a pleasure to have had the opportunity to host you as our esteemed guest. We are honored to note that you liked our hotels, cleanliness and the service provided by our team members. We thank you for sparing your precious time to write such positive words about our hotel in Expedia. On behalf of our team at juSTa, we look forward for the delight of welcoming you back. Yours Sincerely, Melvin Prem Head of Operations jüSTa Hotels & Resorts

Dear Guest,We sincerely thank you for sparing time to write your experience on Expedia. It is indeed a pleasure to know that you liked our hotel, quality of food served and the service provided by our staff.On behalf of the team at jüSTa, we look forward to having the opportunity to be able to host you again at our Hotels & Resorts in future.Yours Sincerely,Melvin PremHead of OperationsjüSTa Hotels & Resortsmelvin.prem@justahotels.com

Dear Guest,Thank you for sparing your precious time to write your experience at Expedia. We are extremely glad to note that you liked our hotel, location, spacious rooms and the service extended by our staff.We greatly appreciate and on behalf of the team, we look forward to the delight of welcoming you back in the near future.Yours Sincerely,Melvin PremHead of OperationsjüSTa Hotels & Resortsmelvin.prem@justahotels.com

Dear Guest, Thank you so much for taking out time to write such kind and positive review about product and service. It is indeed a pleasure to note that you liked our hotel, the amenities and the service provided by our team members. Your feedback is very valuable for us and plays a vital role in encouraging us to go the extra mile and ensure a great experience to every guest. On behalf of our team at jüSTa, we once again thank you for your recommendation and truly look forward for the opportunity to serve you yet again as our esteemed guest in the near future. Yours Sincerely, Melvin Prem Head of Operations jüSTa Hotels & Resorts

Dear Guest, We truly thank you for sparing time to write your feedback in Hotels.com. Please accept our sincere apologies for the inconvenience you have had to experience during your stay in our hotel. We have investigated on the areas of concern highlighted by you. As such we were able to rectify and resolve on those points. Hot Water - We were facing technical issue which has been resolved and it was rather unfortunate that you had to be at the receiving end of it. Our Personnel at M.G. Road have taken up as a process, to check Hot Water in all the rooms on regular basis and we have arranged for inspection of the same by supervisors on regular basis going forward. I would like to take this opportunity to assure you that your feedback is treated with high importance and it is our foremost priority to ensure that every feedback is actioned and looked upon as an opportunity to go the extra mile to ensure a great experience for all our guests. On behalf of the team at jüSTa, we once again thank you for your feedback and look forward to having the opportunity to be able to host you again at our hotels in the near future. Yours Sincerely, Melvin Prem Head of Operations jüSTa Hotels & Resorts

Dear Guest, We truly thank you for sparing time to write your feedback in Hotels.com. Your feedback is important to us. Please accept our sincere apologies for the inconvenience you have had to experience during your stay in our hotel. Please be assured, the lapse was purely unintentional. We have briefed the team & have been conducting regular training sessions to everyone in the team to avoid guest discomfort. I would like to assure you the best of hospitality on your future visits to juSTa. We thank you for having given us the opportunity to host you. jüSTa Hotels & Resorts, as an organization prides itself in exceeding every guest expectation and is open to feedbacks which could see us getting to the next level. On behalf of team at jüSTa, we look forward to host you again in the near future. Yours Sincerely, Melvin Prem Head of Operations jüSTa Hotels & Resorts

Dear Guest, We are happy to read such kind and encouraging words about our hotel. We thank you much for choosing jüSTa and giving us opportunity to host you as our esteemed guest. We believe in providing best quality of service to every guest and take care of their needs and requirements. Our team member joins me in thanking you for your recognition and appreciation. On behalf of our team, we once again thank you and look forward to be able to host you again in the near future. Yours Sincerely, Melvin Prem Head of Operations jüSTa Hotels & Resorts

Dear Guest, We are glad to have had the opportunity to host you at our hotel. it gives us immense pleasure to note that you have had a comfortable stay. Your compliments are our greatest reward. It is our constant endeavour to make our guests feel special in every aspect and providing highest quality of service. We earnestly look forward to having you stay in our hotel and serve you yet again as our esteemed guest. Yours Sincerely, Melvin Prem Head of Operations jüSTa Hotels & Resorts melvin.prem@justahotels.com

Dear Guest, Thank you for your feedback. Encouragement of guests like you pushes us do even better. We are delighted to know that you liked the hotel, its location, breakfast served and service extended by our team members. It is our foremost priority to ensure that every guest needs and requirement are looked upon as an opportunity to go extra mile and serve to exceed their expectation. We thank you once again and look forward to serve you as our esteemed guest at our hotels in the near future. Yours Sincerely,

Dear Guest, Thank you for your feedback. Encouragement of guests like you pushes us do even better. We are delighted to know that you liked our hotel, interiors and exteriors and the also the service extended by our team members. We look forward to welcoming you back again at our hotels. It is our endeavor to ensure that every guest leaves as an ambassador of our hotel. We look forward for having more opportunities to service you again.

Dear Guest, We are extremely glad to note that jüSTa has always been your choice. Thank you for your support and patronage. It gives immense pleasure to note that our motto to provide highest quality of service to every guest has been achieved. Our team members are tremendously motivated as their efforts are so well appreciated and recognized. We greatly appreciate your recommendation and On behalf of the team, we look forward to having the opportunity to be able to host you again at our Hotels & Resorts in the near future. Yours Sincerely, Melvin Prem Head of Operations

Dear Guest, We are happy to read such kind and encouraging words about our hotel. We thank you much for choosing jüSTa and giving us opportunity to host you as our esteemed guest. We believe in providing best quality of service to every guest and take care of their needs and requirements. Our team member joins me in thanking you for your recognition and appreciation. On behalf of our team, we once again thank you and look forward to be able to host you again in the near future. Yours Sincerely,

Dear Guest, We are glad to have had the opportunity to host you for 10 days at our hotel. Your feedback has been shared with our staff members especially with Biju, Mukti and Joseph who are tremendously motivated and encouraged to go extra mile and ensure great experience to every guest. Your feedback is our greatest reward. We truly thank you for your recognition and for your support. It is our constant endeavor to provide a homely atmosphere with best quality of service to every guest. On behalf of our team at jüSTa, we look forward to welcome you again in the near future. Yours Sincerely, Melvin Prem Head of Operations

Dear Guest, We are tremendously delighted to note that you found our hospitality to be great. Your feedback has been shared with our staff members who are tremendously motivated and encouraged to go extra mile and ensure great experience to every guest. Your feedback is our greatest reward. We truly thank you for your recognition and for your support. It is our constant endeavor to provide a homely atmosphere with best quality of service to every guest. On behalf of our team at jüSTa, we look forward to welcome you again in the near future. Yours Sincerely, Melvin Prem Head of Operations jüSTa Hotels & Resorts melvin.prem@justahotels.com

Dear Guest, We truly appreciate and thank you for sparing your time to share your thoughts about our hotel and services through Expedia. It is indeed a pleasure to note you felt the location to be convenient. On behalf our team, we yet again thank you for your valuable feedback and look forward to welcome you back in the near future. Yours Sincerely, Melvin Prem Head of Operations

Dear Guest, We are extremely glad to note that you felt the service provided by our staff members to be fantastic and also you liked out teams friendliness. We have conveyed your appreciation to them. We thank you once again and look forward to serve you as our esteemed guest at our hotels in the near future. Yours Sincerely, Melvin Prem Head of Operations jüSTa Hotels & Resorts

Dear Guest, We are tremendously delighted to note that you found our hospitality to be great. Your feedback has been shared with our staff members. It is our constant endeavor to provide a homely atmosphere with best quality of service to every guest. On behalf of our team at jüSTa, we look forward to welcome you again in the near future. Yours Sincerely, Melvin Prem Head of Operations

Dear Guest, Thank you so much for taking out your precious time to share your feedback. It is indeed important for us. Please accept our sincere apologies for the inconvenience you have had to experience during your stay in our hotel. We have investigated on the areas of concern highlighted by you and noted down the feedback provided. I would like to take this opportunity to assure you that your feedback is treated with high importance and it is our foremost priority to ensure that every feedback is actioned and looked upon as an opportunity to go the extra mile to ensure a great experience for all our guests. We once again thank you for your valuable feedback and look forward to having the opportunity to be able to host you again at our hotels in the near future. Yours Sincerely, Melvin Prem Head of Operations

Dear Guest,We thank you for your feedback. Please accept our sincere apologies for the inconvenience. ID cards are mandatory for every guest who stays in any hotel globally.We have briefed the team & have been conducting regular training sessions to everyone in the team to avoid guest discomfort.On behalf of team at jüSTa, we look forward to host you again in the near future.Yours Sincerely,Melvin

Dear Guest,We truly thank you for sparing time to write your feedback in Expedia. Please accept our sincere apologies for the inconvenience you have had to experience during your stay in our hotel. Please be assured, the lapse was purely unintentional.We have briefed the team to avoid guest discomfort. On behalf of team at jüSTa, we look forward to host you again in the near future.

Dear Guest, Thank you for sparing your precious time to write your experience at Expedia. We are extremely glad to note that you liked the cleanliness we have maintained, Interiors & Exterior Designs and most of all the service provided by our team. We greatly appreciate your recommendation and On behalf of the team, we look forward for the delight of welcoming you back in the near future. Yours Sincerely, Melvin Prem Head of Operations jüSTa Hotels & Resorts melvin.prem@justahotels.com

Dear Guest, We thank you for taking out time to write such fantastic review about our hotel and share your experience with the Expedia. It is indeed an honor to have opportunities to serve you during your visit to Bangalore. It is heartwarming to know we are able to live up to your expectation on all the aspect. Our team members are glad to note that their efforts to provide you with highest quality of service has been recognized and appreciated. The team is tremendously inspired. All of us at jüSTa thank you once again for support and look forward for your continued patronage. Yours Sincerely, Melvin Prem Head of Operations jüSTa Hotels & Resorts melvin.prem@justahotels.com

Dear Guest, We thank you for your feedback. Please accept our sincere apologies for the inconvenience caused. We have hired more employees for the restaurant and to other departments as well. We have fixed the AC issues. Thank you once again for your valuable feedback and look forward to host you as our esteemed guest in the near future.Yours Sincerely,Melvin Prem, Head of Operations

Hello awwasti, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Melvin Prem Head of Operations jüSTa Hotels & Resorts melvin.prem@justahotels.com

Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. We would like to assure you that we will be renovating our rooms shortly. We at juSTa look forward to host you in the near future. Warm Regards,Melvin

Dear Guest, Our team joins me in thanking for your gracious comments about our hotel and Staff members. We are honored to note that we were able to live up to your expectation on all the parameters during you stay at our hotel. We are happy to note you liked the hotels Amenities, quality of food served and also comfort provided by our team. Your appreciation plays a vital role in encouraging us to go the extra mile and ensure a wonderful experience to every guest We greatly appreciate your recommendation and look forward for the delight of welcoming you back. Yours Sincerely, Melvin Prem Head of Operations jüSTa Hotels & Resorts

Dear Guest, Thank you for taking out time to share your thoughts through Expedia which is indeed very important. jüSTa as an organization believes in treating every guest feedback and suggestion with utmost priority and looks upon as an opportunity to go the extra mile and ensure a wonderful stay for every guest. On behalf of team, we truly look forward to having you stay in our Hotels & Resorts and serve you yet again as our esteemed guest. Yours Sincerely, Melvin Prem Head of Operations jüSTa Hotels & Resorts

Dear Guest, Thank you so much for taking out time to write such kind and positive review about product and service. It is indeed a pleasure to note that you liked our hotel, the amenities and the service provided by our team members. Your feedback is very valuable for us and plays a vital role in encouraging us to go the extra mile and ensure a great experience to every guest. On behalf of our team at jüSTa, we once again thank you for your recommendation and truly look forward for the opportunity to serve you yet again as our esteemed guest in the near future. Yours Sincerely, Melvin Prem Head of Operations jüSTa Hotels & Resorts

Dear Guest, We thank you so much for taking your precious time to write such encouraging review about our hotel, its location and the service extended by our staff members. It is our constant endeavor to ensure that every guest is made feel special and served to exceed their expectation. Your appreciation gives us an assurance that our efforts to make your stay a wonderful one along with your colleague has been achieved. We are glad that you had a great time at jüSTa. Our team members are tremendously encouraged after reading your words of appreciation. Thank you once again for your valuable feedback and look forward to host you as our esteemed guest in the near future. Yours Sincerely, Melvin Prem Head of Operations jüSTa Hotels & Resorts

Dear Guest, Thank you for your feedback. Encouragement of guests like you pushes us do even better. We are delighted to know that you liked the service extended by our team members. We look forward to welcoming you back again at our hotels. It is our endeavor to ensure that every guest leaves as an ambassador of our hotel. We look forward for having more opportunities to service you again. Warm Regards, Melvin Prem Head of Operations jüSTa Hotels & Resorts

Dear Guest, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyedyour accommodations. We have conveyed your appreciation to all the staffs and look forward to welcome you again. Your's Sincerely, Melvin Prem

Dear Guest, We thank you so much for taking your precious time to write such encouraging review about our hotel, its location and the service extended by our staff members. It is our constant endeavor to ensure that every guest is made feel special and served to exceed their expectation. We have noted down your feedback with regards to room service & Beds. Your appreciation gives us an assurance that our efforts to make your stay a wonderful one along with you wife and daughter has been achieved. We are glad that you had a great time at jüSTa. Our team members are tremendously encouraged after reading your words of appreciation. Thank you once again for your valuable feedback and look forward to host you as our esteemed guest in the near future. Yours Sincerely, Melvin Prem Head of Operations jüSTa Hotels & Resorts

Dear Guest,We thank you for your feedback on Expedia. We are glad to note that we were exceeding all parameters. We have noted down your feedback with regards to chairs outside. We have conveyed your appreciation to all our staffs and they join me in thanking you for your valuable feedback and appreciation. We at juSTa look forward to welcome you again. Warm Regards, Melvin Prem

Dear Guest, We thank you for taking time to write such encouraging reviews about our hotel and staffs. We have conveyed your appreciation to Mr. Shyam and all the staffs. We are glad to know that you had a very comfortable stay at our hotel. We look forward to host you again at juSta hotels & Resorts. Your's Sincerely, Melvin Prem Head - Operations juSTa Hotels & Resorts

Dear Guest, We are tremendously delighted to note that you found our hospitality to be great. Your feedback has been shared with our staff members who are tremendously motivated and encouraged to go extra mile and ensure great experience to every guest. Your feedback is our greatest reward. We truly thank you for your recognition and for your support. It is our constant endeavor to provide a homely atmosphere with best quality of service to every guest. On behalf of our team at jüSTa, we look forward to welcome you again in the near future. Yours Sincerely, Melvin Prem Head of Operations jüSTa Hotels & Resorts

Dear Guest, We truly thank you for sparing time to write your feedback in Expedia. Your feedback is important to us. Please accept our sincere apologies for the inconvenience you and your fellow guest have had to experience during your stay in our hotel. Please be assured, the lapse was purely unintentional. We have briefed the team & have been conducting regular training sessions to everyone in the team to avoid guest discomfort. I would like to assure you the best of hospitality on your future visits to juSTa. We thank you for having given us the opportunity to host you. jüSTa Hotels & Resorts, as an organization prides itself in exceeding every guest expectation and is open to feedbacks which could see us getting to the next level. On behalf of team at jüSTa, we look forward to host you again in the near future. Yours Sincerely, Melvin Prem Head of Operations jüSTa Hotels & Resorts melvin.prem@justahotels.com

Dear Guest, Thank you for your feedback. Encouragement of guests like you pushes us do even better. We are delighted to know that you liked the service extended by our team members. We look forward to welcoming you back again at our hotels. It is our endeavor to ensure that every guest leaves as an ambassador of our hotel. We look forward for having more opportunities to service you again. Warm Regards, Melvin Prem Head of Operations jüSTa Hotels & Resorts

Dear Guest, We truly thank you for sparing time to write your feedback in tripadvisor. Your feedback is important to us. Please accept our sincere apologies for the inconvenience you and your fellow guest have had to experience during your stay in our hotel. Please be assured, the lapse was purely unintentional. We have briefed the team & have been conducting regular training sessions to everyone in the team to avoid guest discomfort. I would like to assure you the best of hospitality on your future visits to juSTa. We thank you for having given us the opportunity to host you. jüSTa Hotels & Resorts, as an organization prides itself in exceeding every guest expectation and is open to feedbacks which could see us getting to the next level. On behalf of team at jüSTa, we look forward to host you again in the near future. Yours Sincerely, Melvin Prem Head of Operations jüSTa Hotels & Resorts melvin.prem@justahotels.com

Dear Guest, We thank you for your feedback on Expedia. It's an honor to know that you felt juSTa "Home Away From Home". We are glad to know that you have had a comfortable stay, you liked the team's friendliness and you liked the location of the hotel. We have conveyed your appreciation to all the staffs. We at juSTa look forward to welcome you back again. Your's Sincerely, Melvin prem

Dear Guest, We sincerely thank you for sparing time to write your experience in Expedia. It is indeed a pleasure to know that you found our hotel location to be excellent, rooms to be comfortable and also liked the product and service provided to you by our team. We earnestly look forward to having you stay in our hotel and serve you yet again as our esteemed guest. Yours Sincerely,Melvin Prem

Dear Guest, We are happy to read such kind and encouraging words about our hotel. We thank you much for choosing jüSTa and giving us opportunity to host you as our esteemed guest. We believe in providing best quality of service to every guest and take care of their needs and requirements. Our team member joins me in thanking you for your recognition and appreciation. On behalf of our team, we once again thank you and look forward to be able to host you again in the near future. Yours Sincerely, Melvin Prem Head of Operations jüSTa Hotels & Resorts

Dear Guest, It was an absolute pleasure to have had the opportunity to host you as our esteemed guest. We are honored to note that you liked our hotel, rooms and most of all the service provided by our Staff members. It is appreciation such as yours that motivates them to go extra mile and ensure a wonderful experience to all the guests. On behalf of our team at jüSTa, we look forward for the opportunity to host you at our Hotels & Resorts across the country. Yours Sincerely, Melvin Prem Head of Operations jüSTa Hotels & Resorts

Dear Guest, We truly thank you for sparing time to write your feedback in Expedia which is indeed very important for us. It is a pleasure to note that you liked our hotel, rooms, food quality and the service provided by our team members. We truly appreciate your recognition as it plays a vital role in encouraging our staff members to go the extra mile and ensure a wonderful stay to every guest. On behalf of our team, we look forward for the opportunity to host you as our esteemed guest in the near future. Yours Sincerely, Melvin Prem Head of Operations jüSTa Hotels & Resorts

Dear Guest, It was an absolute pleasure to have had the opportunity to host you as our esteemed guest. We are honored to note that you liked the service provided by our Staff members. We have conveyed the same to them. We are truly pleased to read such detailed appreciation about our product and service. It is appreciation such as yours that motivates them to go extra mile and ensure a wonderful experience to all the guests. On behalf of our team at juSTa, we look forward for the opportunity to host you at our Hotels & Resorts across the country. Yours Sincerely, Melvin Prem Head of Operations jüSTa Hotels & Resorts

Dear Guest, Thank you for sparing your precious time to write your experience at Expedia. We are extremely glad to note that your stay was comfortable and most of all the service provided by our team. We greatly appreciate your recommendation and On behalf of the team, we look forward for the delight of welcoming you back in the near future. Yours Sincerely, Melvin Prem Head of Operations jüSTa Hotels & Resorts

Dear Guest, It was an absolute pleasure to have had the opportunity to host you as our esteemed guest. We are honored to note that you liked the service provided by our Staff members. We have conveyed the same to them. We are truly pleased to read such detailed appreciation about our product and service. It is appreciation such as yours that motivates them to go extra mile and ensure a wonderful experience to all the guests. On behalf of our team at juSTa, we look forward for the opportunity to host you at our Hotels & Resorts across the country. Yours Sincerely, Melvin Prem Head of Operations jüSTa Hotels & Resorts

Dear Guest, My team and I are truly honored to read such fantastic review. Thank you so much for sharing your experience in Expedia. We are happy to note that you found our hotel to be value for money and liked the service provided by our team. We take this opportunity to thank you once again for your kind words of appreciation and recognition which plays a vital role in encouraging our team members. On behalf of the team at jüSTa, we look forward to having the opportunity to be able to host you again at our hotels in the near future. Yours Sincerely, Melvin Prem Head of Operations jüSTa Hotels & Resorts

Dear Guest, We sincerely thank you for sparing time to write your experience in Expedia. It is indeed a pleasure to know that you found our hotel to be value for money and liked the quality of food served and the service provided by our team. Your compliments are our greatest reward. It is our constant endeavor to make our guests feel special in every aspect and providing highest quality of service. We earnestly look forward to having you stay in our hotel and serve you yet again as our esteemed guest. Yours Sincerely, Melvin Prem Head of Operations jüSTa Hotels & Resorts