Kære Anders, Hos Villa Venecia ønsker vi dybt, at oplevelsen i vores etablissement skal være unik og af høj kvalitet, og vi beklager, at din oplevelse ikke var sådan. I tilfælde af at nogen af ​​vores tjenester, faciliteter eller komfort på hotellet ikke er til din smag, ville vi have sat pris på, at du kontaktede os for at forbedre dit ophold. Med venlig hilsen Villa Venecia ledelsesteam

Dear Mikhail; Thank you so much for sharing with us and with the rest of Hotels.com's users your experience in out establishment. We are looking forward seeing you again. Kind Regards, Villa Venecia Hotel Boutique

Dear Peter; At Villa Venecia Hotel Boutique Gourmet we work every day to make our guests enjoy an unforgettable stay and we regret not having met your expectations. We appreciate the time you have taken to offer a review of your experience with us. We sincerely hope that you will give us the opportunity to come back in the future and find out for yourself that your suggestions are taken into account. Yours sincerely. Villa Venecia Hotel Boutique Gourmet.