"When we arrived the front desk had 2 people working with numerous check ins as there was a convention checking in as well as other guests. They were understaffed in many departments. The elevator rug needed replacement as it was dirty and worn. The side entrances were full of large spider webs and ..."

"Très Bel emplacement , l hôtel est majestueux. Toutefois, la chambre est correcte sans plus. L accueil etait très ordinaire malgré le fait qu il n y avait pas d autre clients qui arrivaient. Rien ne nous a été expliqué quant aux activités que l hôtel offre et le statut gold n a pas été ..."

"Easy in and out. All transactions with this property are handled online; there was no person-to-person interaction while on the site. The rooms and bathrooms were clean, and the beds were comfortable. We'd consider this again in the future."

"Thoroughly enjoyed my 2 night stay. Facilities were neat and clean, staff were friendly and knowledgeable and overall it was a very quiet location. Everything worked as it should. Many fine restaurants and shops are within walking. When I return to the Manchester area, I won’t hesitate to stay here ..."

"Parking is a bit unusual, but that was my only concern."

"Bed was comfortable. Aside from continental breakfast no onsite dining options were available. Facilities are clean but both facilities and furniture need significant updating. Staff were friendly and helpful."