Hello luca, Thank you for your review. I hope we could host you again at Leonardo Berlin Mitte. Best regards,

Dear Antonio, Thank you so much and hope to see you again here in Berlin! Best regards,

Dear Alessandro, Thank you for your feedback. It is really great for us to know that you felt comfortable at our Leonardo Berlin Mitte and I apologize for the inconveniences with the WiFi. If Berlin will be your travel destination again, we would be delighted to be your host again. Best regards,

Dear Roberto, Big thank you for your great review after staying with us! Please let reception know, we will be happy to offer you a bed board for a harder mattress. I hope we could see you once again very soon! Best regards,

Dear Mario, Nice to read that you have our location in positive memory. Best regards,

Dear Michela, It is so great to read that we were able to convince you completely of our service and standard. Your comments are such a big compliment to our whole hotel team. Thank you for your great evaluation. We hope to see you soon. Best regards,

Hello Riccardo, Thank you for drawing our attention to the service at our reception. It gives us an opportunity to reflect on our customer satisfaction and improve our service in the future. Please recognize that we aim to do better. I have forwarded your comments to the responsible head of department. We will sensitize our employees again. We very much hope that you will give us the opportunity to change your impression of us to a positive one during your next stay with us. Best regards,

Dear Massimo, Nice to read that you have our location in positive memory. We are very sorry that you were not satisfied with the size of the room. You can see the different categories and sizes on our website, perhaps a different room category is more suitable for you. Best regards,

Dear guest, Thank you very much for taking the time to evaluate our hotel and your positive comments. Your feedback is very helpful so that we can improve our service in the future. We take your improvement proposal about the mattresses in our modernization plan. With great pleasure we would like to welcome you again as a guest in Berlin and wish you all the best. Kind regards,

Dear Anonymous, Dear Anonymous, we appreciate your great 8 points rating. My team and I are glad that you had a good time at our Leonardo Hotel Berlin Mitte and we hope to welcome you back again soon. Kind regards, A.Bauer/General Manager

Dear Anonymous, we appreciate your great given feedback and 5 points rating. It is great to read that you liked the good central position of the Leonardo Hotel Berlin Mitte, nearby the famous Friedrichstrasse, most of the important Berlin sightseeing places, shopping facilities and more. We looking forward to welcome you back to your next stay with us. Kind regards, A.Bauer/General Manager

Dear Anonymous, thank you that you stayed at our Leonardo Hotel Berlin Mitte and for your 10 points rating. It is great to read that you liked the central location of the hotel and were satisfied with our various breakfast. My team and I looking forward to welcome you back again soon. All the best for you. Kind regards, A.Bauer/General Manager

Dear Guest, Thank you very much for visiting our Leonardo Hotel Berlin Mitte. We are looking forward to be your host again in the future and wish you all the best. Kind regards, Mandy Hoffmann, Assistant to General Manager

Dear Anonymous, we do not want to miss it to thank you for your 5*rating and that you stay in Berlin at our Leonardo Hotel Berlin Mitte. My team and I hope to welcome you back again and wish you all the best. Kind regards, A.Bauer/General Manager

Dear Roberto, thank you that you gave us the chance to be your host in Berlin and for your 10 points rating. We hope to welcome you back again soon and wish you all the best. Kind regards, A.Bauer/General Manager

Dear Anonymous, thank you for your 4*rating. We are glad that you enjoyed your stay at our Leonardo Hotel Berlin Mitte and hope to welcome you back again soon. Kind regards, A.Bauer/General Manager

Dear Anonymous, we do not want to miss it to thank you for your great given 4*rating. My team and I are glad that you enjoyed your stay and hope to welcome you back again soon. Kind regards, A.Bauer/General Manger

Dear Anonymous, we were happy to host you at our Leonardo Hotel Berlin Mitte and for sharing your impressions with us. We are happy that you enjoyed your stay and hope to see you again soon. All the best to you. Kind regards, A.Bauer/General Manager

Dear Federico, we are happy to read that you were so satisfied with our Leonardo Hotel Berlin Mitte and with our service performances. Thank you so much for your great positive feedback. We hope to welcome you back again and wish you all the best. Kind regards, A.Bauer/General Manager

Dear Anonymous, thank you very much for choosing our Leonardo Hotel Berlin Mitte and for sharing your personal experience and impressions with us. We are glad to read that you were satisfied with our amazing location with directly walking distance to the most of main sights in Berlin and that you enjoyed the good service performances of the employees. We hope to welcome you back again. Kind regards, A.Bauer/General Manager

Dear Patrizia, thank you for choosing the Leonardo Hotel Berlin Mitte and for the feedback you have given. We are very pleased that you enjoyed your stay with us, it is always our aim to make you feeling good and we would be delighted if you would choose us again next time you visit Berlin. Kind regards, A.Bauer/General Manager

Dear Paola, thank you for stay with us and for sharing your rating with us. We hope to welcome you back again and wish you all the best. Kind regards, A.Bauer/General Manager

Dear Rita, Thank you very much for taking time to evaluate our Leonardo Hotel Berlin Mitte. We are glad that you liked especially our location in the middle of Berlin. Our team and I are looking forward to your next stay and wish you all the best. Kind regards, Mandy Hoffmann, Assistant to General Manager

Dear Massimo, Thank you very much for taking time to evaluate our Leonardo Hotel Berlin Mitte. We are happy that you had a lovely stay and would like to be your host again soon. All the best to you. Kind regards, Mandy Hoffmann, Assistant to General Manager

Dear Luca, thank you for your stay in Berlin at our Leonardo Hotel Berlin Mitte. We are happy to read that you liked your stay with us. We hope to welcome you back again soon. Kind regards, A.Bauer/General Manager

Dear Michele, Thank you very much for being our guest at Leonardo Hotel Berlin Mitte. We are happy that we were able to meet your expectations and that you went back home with positive memories. Our team and I are looking forward to your next visit and wish you all the best. Kind regards, Mandy Hoffmann, Assistant to General Manager

Dear lupetta, Thank you very much for choosing our Leonardo Hotel Berlin Mitte. With pleasure I shared your feedback with our entire team and it is great to hear that we were able to give you a warm welcome. We would like to welcome you back soon as our guest and wish you all the best. Kind regards, Mandy Hoffmann, Assistant to General Manager

Dear Kiketa, We appreciate your positive feedback about our Leonardo Hotel Berlin Mitte. It is great to hear that you liked our good position at Bertolt-Brecht-Platz and hope that you will be our guest again soon. Best regards, Mandy Hoffmann, Assistant to General Manager

Dear Silvia, we appreciate your stay at our Leonardo Hotel Berlin Mitte and also your positive comments and honest words.The entire team and I wish you all the best and are looking forward to welcome you again to stay with us. With kind regards, A.Bauer/General Managr

Dear Matteo, Thank you so much for giving us 5 out of 5. We are happy that you had a great time with us in Leonardo Hotel Berlin Mitte and hope to welcome you back soon as our guest. All the best to you. Kind regards, Mandy Hoffmann, Assistant to General Manager

Dear Li, thank you for taking the time to rate your stay at the Leonardo Berlin Mitte. We sincerely thank you for your opinion although our staff at reception already explained that you travelled with one more person who ate breakfast, so you had to pay the additional amount. Kind regards,

Dear Melissa, thank you for participating in the satisfaction survey. Unfortunately, we were unable to meet your expectations with our service, but we have read your comments carefully and discussed them. If Berlin is your travel destination again, we look forward to your next booking. Kind regards,

Hello Karen, If you don't want to be disturbed, please hang out on the door the red card. We apologize for the inconveniences. Please let reception know, we will be happy to offer you a bed board for a harder mattress. Thank you and hope to see you again here in Berlin! Best regards,

Dear Andrea, A big thank you for being our guest and providing us with this great evaluation. All feedbacks help us to get an overview on our service quality, yours shows us that we are on the right way. We are happy that you enjoyed your stay in total and would be happier if you visit us soon again. Best regards,

Dear Ray, We don't want to miss the chance to thank you for your feedback about our Leonardo Berlin Mitte. We are glad that you have chosen our hotel as your accommodation and that you had a good stay with us. Our team and I are looking forward to your next visit. Best regards,

Dear Nicki Frimand, It is so great to read that we were able to convince you completely of our service and standard. Your comments are such a big compliment to our whole hotel team. Thank you for your great evaluation. We hope to see you soon. Best regards,

Dear Alexandra, Nice to read that you have our location in positive memory. Best regards,

Dear Annaleta, Big thank you for your great review after staying with us! I hope we could see you once again very soon! Best regards,

Hallo Frank, Vielen Dank für die 4-Sterne-Bewertung. Ich hoffe, wir können Sie demnächst wieder bei Leonardo beherbergen. Mit freundlichen Grüßen,

Hallo Frank, als Erstes möchten wir uns dafür bedanken, dass wir Sie bei uns begrüßen durften und dass Sie sich die Zeit für ein Feedback genommen haben. Gern lesen wir Ihre positiven Einschätzungen, vielen Dank dafür. Es ist schön, dass Sie sich bei uns wohl gefühlt haben. Bitte besuchen Sie uns bald wieder, schon heute freuen wir uns darauf. Mit herzlichen Grüßen,

Hallo Joachim, wir freuen uns, dass Sie einen angenehmen Aufenthalt in unserem Leonardo Berlin Mitte erlebten. Ihre konstruktiven Hinweise wissen wir zu schätzen, vielen Dank. Gern möchten wir Sie bei der nächsten Möglichkeit wieder begrüßen. Herzliche Grüße,

Dear Stuart, Thank you very much for your feedback regarding your recent stay at the Leonardo Berlin Mitte. We hope to see you again soon. Best regards,

Dear IIZUKA, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Best regards,

Hallo Torsten, Ihnen als unser Gast einen herausragenden Service zu bieten liegt uns sehr am Herzen und es ist uns eine große Freude aus Ihren Punkten zu erkennen, dass Sie unsere Bemühungen zu schätzen wissen. Dies ist eine große Bestätigung für unser Team und wir danken Ihnen vielmals dafür. Gern begrüßen wir Sie erneut in unserem Leonardo Berlin Mitte. Viele Grüße,

Dear Edgar, What a great rating. Thank you so much for that. We look forward to seeing you again at Leonardo Berlin Mitte. Best regards,

Hallo Frank, als Erstes möchten wir uns dafür bedanken, dass wir Sie bei uns begrüßen durften und dass Sie sich die Zeit für ein Feedback genommen haben. Gern lesen wir Ihre positiven Einschätzungen, vielen Dank dafür. Es ist schön, dass Sie sich bei uns wohl gefühlt haben. Bitte besuchen Sie uns bald wieder, schon heute freuen wir uns darauf. Mit herzlichen Grüßen,

Hallo Udo, Schön zu lesen, dass Ihnen unsere Lage in positiver Erinnerung geblieben ist. Herzliche Grüße

Hallo Denny, Es freut uns, dass es Ihnen bei uns gefallen hat und wir Ihnen einen angenehmen Aufenthalt ermöglichen konnten. Viele Grüße,

Dear Bent Jörn, Our mission is to offer our guests the best possible hospitality and service. Nice that we achieved this goal with you. Best regards,