Vista dalla struttura

Recensioni per Cinnamon Bey Beruwala

4.5 out of 5
Cinnamon Bey Beruwala
Moragolla Beruwala, Beruwala

Recensioni

8,2

Ottimo

Valutazione di 10 - Eccellente. 46 su 113 recensioni" "
Valutazione di 8 - Buono. 46 su 113 recensioni" "
Valutazione di 6 - Soddisfacente. 9 su 113 recensioni" "
Valutazione di 4 - Scarso. 7 su 113 recensioni" "
Valutazione di 2 - Terribile. 5 su 113 recensioni" "

8,4/10

Pulizia

8,4/10

Personale e servizio

8,2/10

Servizi

8,4/10

Condizioni e dotazioni della struttura

8,0/10

Ecosostenibilità

Recensioni

4/10 Scarso

halim

Soggiorno di 9 notti ad agosto 2022

2/10 Terribile

Christopher

Soggiorno di 2 notti a dicembre 2021

10/10 Eccellente

ABDULLAH

Soggiorno di 3 notti a novembre 2021
Risposta di Lavindra - FOM, il giorno 30 nov 2021
Dear Mr Abdullah, Thank you so much for your review and we are so happy to know that you have enjoyed your stay. We will see you soon on your next holiday visit to our hotel.

8/10 Buono

Samuel

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
W
Soggiorno di 7 notti a novembre 2021
Risposta di Lashanthan G, il giorno 28 nov 2021
Dear Samuel, Greetings from Cinnamon Bey Beruwala. Thank you for the complimentary review and we are delighted to have provided you a memorable stay. We hope to see you again soon to delight you with our new and improved offerings and service. Until next time, stay safe. All the best. Cheers Thank You Lashanthan G Assistant Manager Ops

8/10 Buono

LAURENT

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Bon séjour à renouveler
Réservation en chambre deluxe en 1/2 pension pour 9 jours avec accueil dans un salon climatisé. Aucun document n'est remis sur les avantages (thé et cocktail gratuits dans ce salon à des horaires précis). La chambre vue mer est spacieuse, bien équipée, le WIFI est bon et TV avec TV5. La vitre et la porte fenêtre qui donnent sur la balcon ne sont pas correctement nettoyées et les nombreuses traces ne donnent pas une bonne impression lorsqu'on arrive. Bien qu'il n'y ait que peu de clients en raison des risques liés au covid19 la chambre a souvent été refaite que dans l'après midi. Le couvre-feu les 3 derniers jours n'a fait l'objet d'aucune communication par l'hôtel.L'hôtel est très grand et le restaurant principal est en conséquence et très bruyant lorsqu'il y a du monde. Buffet correct au diner et au petit déjeuner (avec des jus de fruits frais) mais lorsqu'il a moins de clients le choix est fortement réduit. La plage devant l'hôtel est très petite et le sable grossier. Par un petit chemin sur la gauche vous pouvez accéder à une plage plus grande et prendre un bateau (200 lkr par trajet) pour aller sur la très grande plage de Bentota. Les chambres deluxes disposent d'une piscine réservée. Le personnel est disponible et répond à vos demande avec plaisir. Le manager chargé des chambres a été particulièrement attentif à mes demandes. Je reviendrai avec plaisir dans cet hôtel.
Soggiorno di 1 notte a marzo 2020

8/10 Buono

Corinna

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Schöner Badeaufenthalt, könnte aber mehr
Der Aufenthalt ist wirklich zu empfehlen! Sehr freundliches Personal und tolles Essen- von europäisch, singhalesisch bis indisch alles dabei. Alles esss- und trinkbar ( auch Eiswürfel, Salat, Eiscreme etc). Das Essen ist alles hausgemacht und frisch. Am Strand vor dem Hotel gibt es viele Guides und Verkäufer- wenn man sich davon nicht genervt fühlt aber ein schöner Strand. Das Freizeitangebot hätte ein wenig besser sein können: hier wären Kajaks, Stand Up Paddles o.Ä. Für ein 5 Sterne Hotel angebracht. Sehr gut ist auch die Bar mit ihren Drinks und Snacks. Wir hatten Ocean View gebucht, letztendlich sind aber alle Zimmer zum Meer ausgerichtet und wirklich nah am Meer ist man nicht. Die 200/300 Euro kann man sich auf jeden Fall sparen. In der Nähe gibt es viele kleinere Sehenswürdigkeiten wie Tempel, Boat River Safari und Schildkrötenprojekte. Alles in allem aber für einen Badeurlaub zu empfehlen!
Soggiorno di 14 notti a marzo 2020

8/10 Buono

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The resort was beautiful. Four different restaurants and multiple bars. Didn't need to carry any cash or cards. Charged everything to the room and then you pay at check-out. However, we felt that some of the rooms needed to be updated. The style of most rooms included wall tiling which looked old and dingy. These tiles were also around the head of the bed and no head board, so sleeping by the dirty, old tiles, didn't settle well with us. After talking to management about a couple other grievances as well, they were able to find us a new room the next day which was an upgrade to deluxe. With our new room we received complimentary access to the private lounge which included high tea in the afternoon and cocktail hour in the evening (all complimentary) plus access to the private deluxe pool. We spent 3 nights there total.
Soggiorno di 3 notti a marzo 2020

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Das Personal ist sehr aufmerksam und freundlich. Da wir normalerweise keine Pauschaltouristen sind , waren wir uns nicht sicher , ob uns so eine Resort gefallen wird. Wie waren von dem Service und den Annehmlichkeiten positiv überrascht.Wir hatten nur Frühstück gebucht, diese war sehr vielfältig. Es gibt viele Möglichkeiten auch ausserhalb des Hotels gute Restaurants zu besuchen Der Hotelstrand ist nicht sehr schön, wenn man jedoch ein wenig läuft, kommt man an einen sehr schönen nicht überlaufenden Strand mit Sand wie Puderzucker. In der Nähe befinden sich zwei Supermärkte, in denen man auch einige ayuvedische Produkte recht preiswert erwerben kann.
Soggiorno di 12 notti a febbraio 2020

10/10 Eccellente

Stephon

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice Way to Close The Trip
The property was well organized and had a lot to offer. Three restaurants, two pools, a gym and direct access to the beach. The staff was very accommodating and allowed us to have a late check out of 2pm on the last day and also allowed use the property’s facilities after our checkout as our flight was late in the evening which was greatly appreciated. The food was good and had a lot of variety and the rooms were spacious and well maintained. The evening entertainment wasn’t groundbreaking but it was a nice touch and created a decent atmosphere for the evening. Overall it was a good stay and a great value for our money.
Soggiorno di 2 notti a febbraio 2020
Risposta di Suraj N, il giorno 13 feb 2020
Dear Stephon, Thank you for taking the time to share a detailed review of your experience with us at Cinnamon Bey Beruwala. We are delighted to read that you had enjoyed the Location, well maintained and spacious rooms, friendly staffs and varieties of food. Our team work very hard to deliver an exceptional service for our guests, and it is always truly encouraged to be recognized for all of our efforts. Thank you for your very kind words, and we look forward to welcoming back soon.

8/10 Buono

Meeth

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Beautiful hotel with friendly staff and great choices of cuisines. Rooms are spacious and comfortable with endless ocean views! Thoroughly enjoyed our 2 night stay.
Soggiorno di 1 notte a gennaio 2020
Risposta di Suraj N, il giorno 12 feb 2020
Dear Meeth, We are delighted to learn that you had an amazing stay with us and appreciated our facilities, location, choice of cuisines and friendly staff. We look forward to seeing you again soon!

8/10 Buono

Al, Jeddah

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
One of the best buffets in all of Sri Lanka, dont miss out on the afternoon tea it was one of the best we had experienced in the world. Next to a beautiful public beach. The staff where all so accommodating and went beyond all expectations to make our stay memorable.
Soggiorno di 2 notti a gennaio 2020
Risposta di Suraj N, il giorno 22 gen 2020
Dear Guest, Thank you for sharing your feedback following your stay at Cinnamon Bey Beruwala. We are pleased to learn that you had a wonderful time. On behalf of the entire team, we thank you for your kind patronage and we look forward to have the opportunity of welcoming you back in the near future.

10/10 Eccellente

ROMAN

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Отличный отель, плохой пляж.
Отличный отель и сервис, питание на убой и очень разнообразное. Пляжи рядом плохие, цвет воды и мусор, чтобы искупаться надо долго идти в океан, более менее можно покупаться на пляже с права от отеля.
Soggiorno di 2 notti a gennaio 2020
Risposta di Suraj N, il giorno 12 feb 2020
Dear Roman, Thank you for your top rating and appreciating our service and food. We regret if any aspect did not meet your expectation. We look forward to seeing you again soon!

8/10 Buono

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Koko henkilökunta turvatarkastajista vastaanottovirkailijoihin ja tarjoilijoista siivoojiin oli uskomattoman ystävällistä ja palvelualtista! Hotelli sinänsä vastasi odotuksia ja ylittikin ne monessa suhteessa, mutta sen kolossaaliset mitat olivat pieni yllätys. Laajalla viheralueella oli runsaasti tilaa auringonottoon eikä aurinkotuoleista tarvinnut taistella. Ranta oli aivan vieressä ja riutan rajaamalla alueella oli turvallista uida. Hotellin noin 500 asiakkaasta suurin osa oli aasialaisia, joiden sivistymätön käytös häiritsi hieman hotellin ravintolassa. Häiritsevänä koin päivällisaikaan myös äänekkään live-musiikin, joka nosti kaikuvan ravintolasalin yleisen melutason pilviin. Mutta ruoka oli erinomaista ja edusti 6-7 erilaista ruokakulttuuria. Joulun ja uudenvuoden aattoina bufee-pöytien yhteispituus lähenteli sataa metriä!
Soggiorno di 13 notti a dicembre 2019
Risposta di Suraj N, il giorno 22 gen 2020
Dear Guest, We are delighted to hear that you have enjoyed your stay at Cinnamon Bey Beruwala. Having you stay with us is a real pleasure! We hope to welcome you soon at Cinnamon Bey Beruwala for another wonderful holiday.

6/10 Soddisfacente

Michael A

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 2 notti a dicembre 2019
Risposta di Suraj N, il giorno 22 gen 2020
Dear Michael, Thank you for sharing your feedback following your stay at Cinnamon Bey Beruwala. It was a pleasure to have you with us. We strive hard to maintain the highest level of standards that we promise. We take your constructive feedback positively to enhance our self to provide you a best possible experience at Cinnamon Bey Beruwala on your next visit.

8/10 Buono

Oliver

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2019
Risposta di Suraj N, il giorno 22 gen 2020
Dear Oliver, Thank you and would be our pleasure to welcome you back at Cinnamon Bey Beruwala. .

10/10 Eccellente

emil, Beirut

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The Resort is Excellent.. Great big breakfast buffet, the pool is great, the staff very friendly and helpful. The room very comfy and the room service as well very convenient. Would definitely recommend staying in this resort.
Soggiorno di 2 notti a dicembre 2019
Risposta di Suraj N, il giorno 22 gen 2020
Dear Emil, Thank you for choosing Cinnamon Bey Beruwala and giving us a perfect rating with regard to your recent stay. We are truly delighted to learn that you had an amazing and relaxing experience. We would be pleased to have another opportunity to welcome you back in near future.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 4 notti a novembre 2019
Risposta di Suraj N, il giorno 22 gen 2020
Dear Guest, Thank you for choosing Cinnamon Bey Beruwala and giving us a perfect rating with regard to your recent stay. We are truly delighted to learn that you had an amazing and relaxing experience. We would be pleased to have another opportunity to welcome you back in near future.

2/10 Terribile

Viaggiatore verificato

Non mi è piaciuto: Pulizia, personale e servizio, servizi
They have some KIDS activities which gets closed by 6.30 PM. and then the kids have nothing to other than watching the smokers or the drinkers. I told the Manager but he did not extend his services. For the steep price this is not worth for kids. They had a restaurant where I found a POOL Tables when I asked him said its only for Deluxe Room Members. When I told him I would like to play. He said its 25$ Entry for Non-Deluxe Members only for that Restaurant. So when you see amenities as POOL TABLE do not take it since it is not for
Soggiorno di 2 notti a settembre 2019
Risposta di Kasun, il giorno 29 set 2019
Dear Guest, Thank you for writing to us following your stay with us. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Please accept our sincere apologies for the inconvenience caused during your stay with us. Your comments pertaining to the Kids club and access to play pool table are noted and will certainly be taken on board as an area of improvement. Please note that, kids club opens on daily at 08.00Am to 06.00Pm. According to your request of opening the kids club during the night, was not possible as the kids club attendant need to be available and we needed to ensure the safety of your kids. However, we managed to arrange some face painting with the assistance of our lifestylists in order to engage with your kids with some activities at the same time. Furthermore, there are series of offerings for the guests who stayed in our Deluxe rooms and Suite rooms. Pool table and the Lounge also part of their package and the access can be given for the guests who are entitled for the package. While thanking you again for your comment, we hope that we can welcome you back for a more memorable stay. Thank you, Kasun Hennayaka

8/10 Buono

Francoise

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 5 notti a settembre 2019

6/10 Soddisfacente

Huzefa

Its a good hotel but not that great
Its a good hotel but not that great
Soggiorno di 2 notti a settembre 2019

10/10 Eccellente

Khaled

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
For honey moon and relaxing is super
It was really amazing place to relax and good reasonable price for the room including the breakfast with free dinner as well . The food was very good and have variety . Only point is the night activity were missing so we felt poor at night and have nothing to enjoy .
Soggiorno di 3 notti a giugno 2019
Risposta di JohnKeells, il giorno 17 giu 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Soddisfacente

Karen

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Dont pay for an ocean view room
Paid for an ocean view room however don't waste your money as the view is no different to the garden view, just one level above them. it's a 4-star hotel only, lovely staff generally. You need to ask for the robes slippers as they don't come in the room as advertised. Breakfast is huge and food options are plentiful.
Soggiorno di 1 notte a marzo 2019
Risposta di JohnKeells, il giorno 17 giu 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Eccellente

Sabine, München

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Das Gebäude ist etwas in die Jahre gekommen, aber es ist sauber und schön eingerichtet. Das Personal ist ausserordentlich freundlich. Die Speisen international und sehr gut. Wegen der Anschläge haben sie das Sicherheitspersonal massiv erhöht. Der Eingang ist durch ein grosses Tor mit Wärter verschlossen. Unser komplettes Gepäck wurde durchsucht, bevor wir das Hotel betreten durften. Vom Strand zurück in die Hotelanlage wurden die Taschen auch durchsucht. Wir empfanden dies nicht störend, sondern eher beruhigend, da es für unsere Sicherheit war. Auch die allgemeine Lage ausserhalb des Hotels im Land ist nicht mehr gefährlich. Es wurden immer noch laufend Polizeikontrollen durchgeführt. Man hat das Gefühl, die Polizei und das Militär hat die Lage im Griff. Wir würden jedenfalls das Land jederzeit wieder besuchen.
Soggiorno di 3 notti ad aprile 2019
Risposta di IndikaD, il giorno 5 mag 2019
Dear Sabine, Greetings from Cinnamon Bey, Beruwala. Thank you for your feedback following your recent stay at Cinnamon Bey, Beruwala. We are delighted to know that you enjoyed your stay with us. Whilst thanking you for sharing your positive feedback we eagerly look forward to having you with us again.

8/10 Buono

Bettina

Viaggio di gruppo
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Tolles Hotel, super Lage, nettes und hilfsbereites Personal. Zimmer schön, Balkon mit Badewanne.
Soggiorno di 9 notti ad aprile 2019
Risposta di IndikaD, il giorno 5 mag 2019
Dear Bettina, Greetings from Cinnamon Bey, Beruwala. Thank you for giving us a five-star rating. We are glad to have served you on your wonderful holiday and making your stay at Cinnamon Bey, Beruwala an interesting one. It is always a pleasure to read reviews about satisfied guests. We appreciate that you recognized our staff and acclaiming our hospitality. Thank you once again for choosing our hotel for your stay and we do hope that we will have the chance of serving you again. We value your patronage.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 7 notti a marzo 2019
Risposta di JohnKeells, il giorno 16 apr 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Eccellente

FAHAD

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Amazing stay
Was An amazing stay. Staff joyful and professional. Location perfect , beach, garden, facilities, food , dinner and breakfast. Pool in huge. Morning activity in the pool was cool. But small issue staff in the restaurants should pay more attention for the guests instead of having side private conversation and playing with the mobiles phone .
Soggiorno di 3 notti ad aprile 2019
Risposta di IndikaD , il giorno 12 apr 2019
Dear Guest, Our sincere thanks for a very encouraging review shared and we are pleased to learn that you had enjoyed the stay very much! Our heart-felt gratitude for recommending us to our future guests, too! Your comments for consideration are carefully noted & we look forward to seeing you back in the future!!

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia e personale e servizio
Der deluxe wing ist sehr zu empfehlen, man kriegt noch einige Extras drauf, u.a ein separates, exklusives Frühstück
Soggiorno di 8 notti a marzo 2019
Risposta di IndikaD, il giorno 12 apr 2019
Dear Guest, Greetings from Cinnamon Bey, Beruwala. Thank you for your feedback following your recent stay at Cinnamon Bey, Beruwala. We are delighted to know that you enjoyed your stay with us. Whilst thanking you for sharing your positive feedback we eagerly look forward to having you with us again.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Definitely five star hotel
Booked only for two nights, but immediately extended our stay for two more nights. First time we stayed here and we loved the hotel but the highlight was the ability to swim safely in the bay surrounded by the reef. Will definitely recommend to others.
Soggiorno di 2 notti a marzo 2019
Risposta di JohnKeells, il giorno 25 mar 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Eccellente

Maz, UK

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We found our stay at Cinnamon bey Beruwala extremely pleasant. The staff members were always helpful and made us feel welcome straightaway. The hotel itself was beautiful, and the location was perfect. We would throughly recommend anybody looking for a relaxing holiday with an unforgettable Sri Lankan experience, to visit this hotel! ☺️
Soggiorno di 6 notti a marzo 2019
Risposta di JohnKeells, il giorno 25 mar 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent relaxing experience. Staff are very helpful and friendly. GM Mr Mike makes a point to meet and greet his guests, a very nice touch. We stayed in a Delux room which was well worth it. Afternoon tea and sundown cocktails brilliant. We were lucky enough to have Executive Chef Julinda take us on a fish market experience and we had a Sri Lankan cooking class with a Master Head Chef Marlin, amazing and treated us as royalty. We also were very privileged to visit the hotel professional kitchens, amazing standards of cleanliness and organisation. Hats off to all Chef's to how you pull off the meals - all very tasty and delicious. We would like to make a special mention to Sankani, the Story Teller - thank you for looking after us. Would definitely visit again.
Soggiorno di 9 notti a marzo 2019
Risposta di JohnKeells, il giorno 25 mar 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Eccellente

Karthik

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Prestine resort stay at a beautiful resort
Architecturally elegant building with a giant pool plus the ocean a 100ft away from the hotel.
Soggiorno di 2 notti a febbraio 2019
Risposta di JohnKeells, il giorno 7 mar 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Gutes Hotel mit tollem Personal
Wir hatten einen tollen Aufenthalt im Cinnamon Bey. Schöne Zimmer, die alle Meerblick haben. Super Service und sehr nettes Personal. Alles in allem ein super Urlaub.
Soggiorno di 11 notti a febbraio 2019
Risposta di JohnKeells, il giorno 7 mar 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Buono

Rohit

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good
Soggiorno di 2 notti a febbraio 2019
Risposta di JohnKeells, il giorno 27 feb 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Buono

Ahmed

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a gennaio 2019
Risposta di JohnKeells, il giorno 29 gen 2019
Thanks for staying with us. We appreciate your feedback!

2/10 Terribile

Nilka

Security tried to treaten and Intimidate guest
Security tried to Intimidate my friend from coming to visit me it was truly disgusting and there was zero apology from the management of Cinnamon despite many complaints ! Appalling , soiled the entire experience
Soggiorno di 2 notti a gennaio 2019
Risposta di IndikaD, il giorno 30 gen 2019
Dear Nilka, Thank you for choosing to stay at Cinnamon Bey, Beruwala and providing your honest feedback. We are indeed concerned if we came short of meeting some of your expectations and rest assured that each comment is reviewed with all the related management of the concerned teams and investigated in detail for process and product rectifications where ever possible. The experience you described is not characteristic of the level of service our associates strive to deliver. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. Please rest assured that all your valuable comments have been taken up very seriously. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent the issues from occurring in the future. We do hope that you will give us the opportunity of welcoming you back, and amending your latest views, in the not too distant future.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Positive vibes of the place Will visit again for longer stay
Soggiorno di 1 notte a gennaio 2019
Risposta di JohnKeells, il giorno 20 gen 2019
Thanks for staying with us. We appreciate your feedback!

4/10 Scarso

Viaggiatore verificato

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Chambre petite Pas vraiment fait pour les familles
Soggiorno di 5 notti a gennaio 2019
Risposta di JohnKeells, il giorno 21 gen 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Eccellente

Mohammed

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
العملاق
فندق مرتب و مو اول مره انزل فيه
Soggiorno di 2 notti a gennaio 2019
Risposta di JohnKeells, il giorno 20 gen 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice hotel. Good breakfast buffet. Go for the deluxe rooms as they have access to a private pool plus free high tea and happy hour service.
Soggiorno di 2 notti a dicembre 2018
Risposta di IndikaD, il giorno 3 gen 2019
Dear Guest, Greetings from Cinnamon Bey, Beruwala. Thank you for your feedback following your recent stay at Cinnamon Bey, Beruwala. We are delighted to know that you enjoyed your stay with us. Whilst thanking you for sharing your positive feedback we eagerly look forward to having you with us again.

8/10 Buono

Yas, Lancashire. U.K.

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent large pool and poolside area. Breakfast was good
Soggiorno di 4 notti a dicembre 2018
Risposta di IndikaD, il giorno 3 gen 2019
Dear Guest, Greetings from Cinnamon Bey, Beruwala. Thank you for your feedback following your stay at Cinnamon Bey, Beruwala. We are delighted to know that you enjoyed your stay with us. We eagerly look forward to welcoming you back at our resort for yet another memorable stay.

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia
I was given the worst possible room so far away from main stream
Soggiorno di 3 notti a dicembre 2018
Risposta di IndikaD, il giorno 3 gen 2019
Dear Guest, Thank you for sharing your review on Expedia following your recent stay with us. We sincerely apologize for the experience you had with us which was below your expectation during your stay. We do take constructive feedback seriously and we sincerely regret that certain areas, especially the highlighted areas did not meet your expectations. Thank you for taking time to write to us and we certainly hope to have you with us again.

4/10 Scarso

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Non mi è piaciuto: Comfort della camera
Bedrooms are very shabby. Some lights not working /drawer under sink needed repairing. We paid £256 a night and bedroom in no way met expectations for this price communal areas all great but felt retreating to bedroom was such a contrast.
Soggiorno di 3 notti a dicembre 2018
Risposta di IndikaD, il giorno 21 dic 2018
Dear Guest, Thank you for sharing your review following your recent stay with us. Constructive criticism is always appreciated as it helps us to better our product and service offerings, so we thank you sincerely for sharing your honest feedback which is deemed invaluable to us. We will certainly be considered as areas of improvement. Whilst thanking you for sharing your feedback with us, we certainly hope to have the privilege of welcoming you back at our resort for a more memorable stay.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great customer service ... will definitely go back.
Soggiorno di 2 notti a ottobre 2018
Risposta di Indika D, il giorno 14 ott 2018
Dear Guest, Greetings from Cinnamon Bey, Beruwala. Thank you for giving us a five-star rating. We are glad to have served you on your wonderful holiday and making your stay at Cinnamon Bey, Beruwala an interesting one. It is always a pleasure to read reviews about satisfied guests. We appreciate that you recognized our staff and acclaiming our hospitality. Thank you once again for choosing our hotel for your stay and we do hope that we will have the chance of serving you again. We value your patronage.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
الفندق جميل والإقامة كانت مريحة جدا .. والفطور عادي..والشاطيء جميل جدا
Soggiorno di 2 notti a settembre 2018
Risposta di IndikaD, il giorno 10 ott 2018
Dear Guest, Greetings from Cinnamon Bey, Beruwala. Thank you for your feedback following your recent stay at Cinnamon Bey, Beruwala. We are delighted to know that you enjoyed your stay with us. Whilst thanking you for sharing your positive feedback we eagerly look forward to having you with us again.

8/10 Buono

Olivier

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a settembre 2018
Risposta di JohnKeells, il giorno 10 ott 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Eccellente

Roland

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a settembre 2018
Risposta di JohnKeells, il giorno 10 ott 2018
Thanks for staying with us. We appreciate your feedback!

6/10 Soddisfacente

Ali

Non mi è piaciuto: Condizioni e dotazioni della struttura
not bad for a 3 stars hotel
Location is ok. good facilities but hotel needs a bit of renovation. more like a 3-4 stars hotel and definitely not 5!
Soggiorno di 4 notti ad agosto 2018
Risposta di IndikaD, il giorno 4 set 2018
Dear Ali, We thank you for sharing your review following your recent stay with us. Constructive criticism is always appreciated as it helps us to better our product and service offerings, so we thank you sincerely for sharing your honest feedback which is deemed invaluable to us. We will certainly consider them as areas of improvement. Whilst thanking you for sharing your feedback with us, we certainly hope to have the privilege of welcoming you back at our resort for a more memorable stay.

10/10 Eccellente

Indunil, Canada

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great staff,good choice of food and rooms,we had a good time
Soggiorno di 1 notte ad agosto 2018
Risposta di IndikaD, il giorno 4 set 2018
Dear Indunil, Greetings from Cinnamon Bey, Beruwala. Thank you for your feedback following your stay at Cinnamon Bey, Beruwala. We are truly delighted to know that you enjoyed your stay with us and our warm hospitality. We eagerly look forward to having you with us again.

8/10 Buono

Mamdouh

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
مقبول من الممكن أعيد التجربة بسينامون
التعامل جيد جدا،البوفيه رائع ماعدا الإفطار،وجود حشرات في دورات المياه،مسبح الأطفال معزول عن المسبح العام،بشكل عام مقبول لابأس به
Soggiorno di 2 notti a luglio 2018
Risposta di IndikaD, il giorno 4 set 2018
Dear Mamdouh, Greetings from Cinnamon Bey, Beruwala. Thank you for sharing your feedback following your stay at Cinnamon Bey, Beruwala. We are indeed pleased to know that you enjoyed your stay with us. We regret any inconvenience that may have been caused to you during your stay with us. We thank you for the constructive feedback which is truly invaluable to us and we will certainly take the highlighted areas in to consideration for areas of improvement. While thanking you for staying with us, we certainly hope to welcome you back at our resort for yet another memorable stay.

8/10 Buono

Hamad

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
انصح به
الغرف واسعة وجميلة والافطار متنوع والعشاء ليس بمستوى الافطار ولكن مفاتيح الابواب غير جيده والاطالة في الدخول
Soggiorno di 2 notti a luglio 2018
Risposta di IndikaD, il giorno 4 set 2018
Dear Hamad, Greetings from Cinnamon Bey, Beruwala. Thank you very much for the review posted following your stay and for making a tempting one for the readers. We are so glad that you have enjoyed the stay with us. Please do visit us again for better moments and experiences of your life. All the best!!!