2/10 Terribile
Anna
Viaggio di lavoro
11 apr 2024
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
In short, the room I stayed in was pretty gross. The whole room smelled very musty AND I could also smell the gas from the furnace; the floors hadn't been vacuumed or mopped and there was dirt smudges all over; the toilet hadn't been cleaned and there were marks inside the toilet bowl as well as the seat needing to be wiped down before I could use it; the toilet paper roll I was given had water marks on it like it had been dropped in a puddle and dried out; there was old food left in the fridge; the countertops hadn't even been wiped down, and when I put papers down on the counters they got grease stains all over them.
I alerted the office my first morning and asked that they clean the room while I was out for some meetings before 11am. When I got back, nothing had been done and the gentleman at the front desk just said that he had alerted his cleaning crew. I had to work from the room for the rest of the day, so I told him it was too late. The cleaning lady did come by and was very apologetic and very kind, but the gentleman at the front didn't seem to care at all.
I hope that this was just an oversight and the room accidentally got skipped for any cleaning beyond fresh towels and sheets, but still, I will not stay here again.
Anna
Soggiorno di 2 notti ad aprile 2024