Vacanze Bigastro

Had a wonderful time. Very clean, tidy & a lovely hot tub.

Worst experience ever - the room smells mouldy and me and my wife felt suffocated just from staying there for 1 hr. We tried everything, opened windows and vented for a long time but the smell keeps coming back. Note that this was the «deluxe» room! I immediately booked a new hotel and moved for fear of our health. As the contact guy(Carlos) said he didn’t have other rooms available and couldn’t come over to help us. I have saved the entire conversation. We filed for refund later, they lied that we had smoked in the room and broken rules :( So just stay away from them, if you want a peaceful vacation. They are not even that cheap. We booked here because we thought they were central, but you get much better quality hotels just 10mins walk. I wish I had investigated that before :(

Hotel meraviglioso, pulito e curato. Il cibo era molto buono e con tanta scelta, il personale sempre gentile e disponibile. La pulizia delle stanze sempre ben fatta. I materassi molto comodi e con una scelta di 4 cuscini diversi per tutte le teste. Arrivare al mare é semplicissimo, basta una breve passeggiata. Per raggiungere alicante basta prendere il pullman che passa davanti all'albergo, comodissimo!

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