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Recensioni per Holiday Inn Express Birch Run - Frankenmuth Area, an IHG Hotel

2.5 out of 5
Holiday Inn Express Birch Run - Frankenmuth Area, an IHG Hotel
12150 Dixie Hwy, Birch Run, MI

Recensioni

8,8

Eccellente

Valutazione di 10 - Eccellente. 588 su 1001 recensioni" "
Valutazione di 8 - Buono. 267 su 1001 recensioni" "
Valutazione di 6 - Soddisfacente. 88 su 1001 recensioni" "
Valutazione di 4 - Scarso. 29 su 1001 recensioni" "
Valutazione di 2 - Terribile. 29 su 1001 recensioni" "

9,0/10

Pulizia

9,2/10

Personale e servizio

9,0/10

Servizi

8,8/10

Condizioni e dotazioni della struttura

8,8/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Claudio

Viaggio con famiglia e bambini piccoli, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
A very nice place to stay. The breakfast was fantastic. The staff was amazing kind helpful definitely will stay there again.
Soggiorno di 2 notti ad aprile 2024
Risposta di Kurt -General Manager, il giorno 21 apr 2024
Hello Claudio,Thank you for your choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for the 5/5 rating and comments. We appreciate when our guests take the time to let us know how we are doing. I am pleased to see you enjoyed your stay with us. We look forward to accommodating your future travel needs. Sincerely, Kurtis Kendziorski General Manager

10/10 Eccellente

Jeri

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Clean, quiet, nice breakfast buffet.
Soggiorno di 1 notte ad aprile 2024
Risposta di Kurt -General Manager, il giorno 21 apr 2024
Hello Jeri,Thank you for your choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for the 5/5 rating and comment. We appreciate when our guests take the time to let us know how we are doing. I am pleased to see you found our hotel clean and quiet and enjoyed our breakfast. We look forward to accommodating your future travel needs. Sincerely, Kurtis Kendziorski General Manager

10/10 Eccellente

Jaqueline

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We love the receptionist ! She was so helpful and sweet.
Soggiorno di 1 notte ad aprile 2024
Risposta di Kurt -General Manager, il giorno 20 apr 2024
Hello Jaqueline, Thank you for your choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for the 5/5 rating and comment. We appreciate when our guests take the time to let us know how we are doing. I am pleased to see you found Sahara helpful and sweet. We look forward to accommodating your future travel needs. Sincerely, Kurtis Kendziorski General Manager

10/10 Eccellente

Deborah

Soggiorno di 1 notte ad aprile 2024
Risposta di Kurt -General Manager, il giorno 1 mag 2024
Hello Deborah,Thank you for your choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for the 5/5 rating. We appreciate when our guests take the time to let us know how we are doing. We look forward to accommodating your future travel needs. Sincerely, Kurtis Kendziorski General Manager

10/10 Eccellente

Pauline, Essex

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very pleasant informative staff at check in
Soggiorno di 1 notte ad aprile 2024
Risposta di Kurt -General Manager, il giorno 11 apr 2024
Hello Pauline,Thank you for your choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for the 5/5 rating and comment. We appreciate when our guests take the time to let us know how we are doing. I am pleased to see you found our staff informative and pleasant. We look forward to accommodating your future travel needs. Sincerely, Kurtis Kendziorski General Manager

10/10 Eccellente

William

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
They had a buffet breakfast with many choices
Soggiorno di 1 notte ad aprile 2024
Risposta di Kurt -General Mananger, il giorno 11 apr 2024
Hello William,Thank you for your choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for the 5/5 rating and comment. We appreciate when our guests take the time to let us know how we are doing. I am pleased to see you enjoyed our breakfast selection. We look forward to accommodating your future travel needs. Sincerely, Kurtis Kendziorski General Manager

10/10 Eccellente

LaShonda

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Served it’s purpose, comfy beds.
Soggiorno di 3 notti ad aprile 2024
Risposta di Kurt -General Manager, il giorno 11 apr 2024
Hello LAShonda,Thank you for your choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for the 5/5 rating and comment. We appreciate when our guests take the time to let us know how we are doing. We look forward to accommodating your future travel needs. Sincerely, Kurtis Kendziorski General Manager

6/10 Soddisfacente

Christy

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Front desk Sierra was great but rooms not ready at 3 as promised due to staffing issues
Soggiorno di 1 notte ad aprile 2024
Risposta di Kurt -General Manager, il giorno 7 apr 2024
Hello Christy,Thank you for your choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for your comment. We appreciate when our guests take the time to let us know how we are doing. We look forward to accommodating your future travel needs. Sincerely, Kurtis Kendziorski General Manager

10/10 Eccellente

Joe

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Love
Soggiorno di 1 notte ad aprile 2024
Risposta di Kurt -General Manager, il giorno 7 apr 2024
Hello Joe,Thank you for your choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for the 5/5 rating. We appreciate when our guests take the time to let us know how we are doing. We look forward to accommodating your future travel needs. Sincerely, Kurtis Kendziorski General Manager

10/10 Eccellente

Brooke

Viaggio di coppia
Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Love the staff! So friendly and lovely!
Soggiorno di 1 notte a marzo 2024
Risposta di Kurt -General Manager, il giorno 18 mar 2024
Hello Brooke,Thank you for your choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for the 5/5 rating and comment. We appreciate when our guests take the time to let us know how we are doing. I am pleased to see you found our staff friendly. We look forward to accommodating your future travel needs. Sincerely, Kurtis Kendziorski General Manager

8/10 Buono

Cliff

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Adjacent to Birch Run Outlet Mall. Very good breakfast.
Soggiorno di 1 notte a marzo 2024
Risposta di Kurt -General Manager, il giorno 16 mar 2024
Hello Cliff,Thank you for your choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for the 4/5 rating and comment. We appreciate when our guests take the time to let us know how we are doing. I am pleased to see you found our location convenient and enjoyed our breakfaast. We look forward to accommodating your future travel needs. Sincerely, Kurtis Kendziorski General Manager

10/10 Eccellente

Jessica Kay, Okc

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Had a great room and easy access to highway and shopping
Soggiorno di 3 notti a marzo 2024
Risposta di Kurt -General Manager, il giorno 12 mar 2024
Hello Jessica Kay,Thank you for your choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for the 5/5 rating and comment. We appreciate when our guests take the time to let us know how we are doing. I am pleased to see you found our location convenient. We look forward to accommodating your future travel needs. Sincerely, Kurtis Kendziorski General Manager

10/10 Eccellente

Sandra

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Close to birch run
Soggiorno di 1 notte a marzo 2024
Risposta di Kurt -General Manager, il giorno 10 mar 2024
Hello Sandra,Thank you for choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for the 5/5 rating and comment. We appreciate when our guests let us know how we are doing. I am pleased to see you found our location convenient. We look forward to accommodating your future travel needs. Sincerely, Kurt Kendziorski General Manager

10/10 Eccellente

Katelynn

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice breakfast options, easy check in and check out, needed some help in my room and they came immediately. The pool is nice and the jacuzzi is big and relaxing.
Soggiorno di 1 notte a febbraio 2024
Risposta di Kurt -General Manager, il giorno 4 mar 2024
Hello Katelynn,Thank you for choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for the 5/5 rating and comments. We appreciate when our guests let us know how we are doing. I am pleased to see you enjoyed staying with us. We look forward to accommodating your future travel needs. Sincerely, Kurt Kendziorski General Manager

10/10 Eccellente

Mohammad

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Kurt -General Manager, il giorno 1 mar 2024
Hello Mohammad,Thank you for choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for the 5/5 rating. We appreciate when our guests let us know how we are doing. We look forward to accommodating your future travel needs. Sincerely, Kurt Kendziorski General Manager

10/10 Eccellente

neil

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good location to Birch Run and Frankenmuth.
Soggiorno di 1 notte a febbraio 2024
Risposta di Kurt -General Manager, il giorno 25 feb 2024
Hello neil,Thank you for choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for the 5/5 rating and comment. We appreciate when our guests let us know how we are doing. I am pleased to see you found our location convenient. We look forward to accommodating your future travel needs. Sincerely, Kurt Kendziorski General Manager

6/10 Soddisfacente

Michael

Mi è piaciuto: Condizioni e dotazioni della struttura
It’s nice and I’m a good location
Soggiorno di 1 notte a febbraio 2024
Risposta di Kurt -General Manager, il giorno 20 feb 2024
Hello Michael,Thank you for choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for your comments. We appreciate when our guests let us know how we are doing. I am pleased to see you found our location convenient and our hotel nice. We look forward to accommodating your future travel needs. Sincerely, Kurt Kendziorski General Manager

2/10 Terribile

Sara

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Pool area uncontrolled, not watched kids jumping off spa wall that clearly says stay off and foot being thrown from one end to.the spa end
Soggiorno di 1 notte a febbraio 2024
Risposta di Kurt -General Manager, il giorno 11 feb 2024
Hello Sara,Thank you for choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for your comments. We appreciate when our guests take the time to let us know how we are doing. I would like to apologize for the conditions you experienced with our pool area. I also apologize for the inconsiderateness of other guests and their total disregard to proper parenting, respecting others around them and ignoring posted guidelines and rules. I have spoken with our Manager on Duty and informed them to shut down the pool area if these conditions occur in the future. We hope that you will give up the opportunity to have you stay with us in the future to show this experience was an unusual event and will be handled much differently. Thanks again for your comments. Sincerely,Kurtis KendziorskiGeneral Manager

6/10 Soddisfacente

Jake

Mi è piaciuto: Personale e servizio e comfort della camera
Non mi è piaciuto: Pulizia
Soggiorno di 1 notte a gennaio 2024
Risposta di Kurt -General Manager, il giorno 30 gen 2024
Hello Jake,Thank you for choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. We appreciate when our guests let us know how we are doing. We look forward to accommodating your future travel needs. Sincerely, Kurt Kendziorski General Manager

8/10 Buono

Kaitlin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Comfortable stay
The staff were beyond helpful and kind and made our stay as comfortable as possible. Free unlimited, coffee, tea, and hot cocoa, 24/7. Delicious wide variety breakfast included in stay. Big warm, clean pool and hot Jacuzzi. Bed was clean and comfy. Nice big screen TV overall had a great stay would come back again and would recommend great prices for the area.
Soggiorno di 2 notti a gennaio 2024
Risposta di Kurt -General Manager, il giorno 22 gen 2024
Hello Kaitlin,Thank you for choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for the 8/10 rating and comments. We appreciate when our guests let us know how we are doing. I am pleased to see you found our staff beyond helpful and had an enjoyable stay with us. I will share your comments with my staff and commend them on a job well done. We look forward to accommodating your future travel needs. Sincerely, Kurt Kendziorski General Manager

10/10 Eccellente

Tammy

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Kurt -General Manager, il giorno 19 gen 2024
Hello Tammy,Thank you for choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for the 5/5 rating. We appreciate when our guests let us know how we are doing. We look forward to accommodating your future travel needs. Sincerely, Kurt Kendziorski General Manager

10/10 Eccellente

Steve

Viaggio con la famiglia
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Nice trip
Absolutely amazing staff from checkin to checkout, they were great!
Soggiorno di 1 notte a gennaio 2024
Risposta di Kurt -General Manager, il giorno 17 gen 2024
Hello Steve,Thank you for choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for the 10/10 rating. We appreciate when our guests let us know how we are doing. I am pleased to see you found our staff amazing. I will share your comments with my staff and commend them on a job well done. We look forward to accommodating your future travel needs. Sincerely, Kurt Kendziorski General Manager

8/10 Buono

CHRISTINE

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Risposta di Kurt -General Manger, il giorno 8 gen 2024
Hello Christine,Thank you for choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for the 4/5 rating. We appreciate when our guests let us know how we are doing. We look forward to accommodating your future travel needs. Sincerely, Kurt Kendziorski General Manager

8/10 Buono

LInda

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Easy to get to from highway. Staff was very organized.
Soggiorno di 1 notte a dicembre 2023
Risposta di Kurt -General Manager, il giorno 8 gen 2024
Hello Linda,Thank you for choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for the 4/5 rating and comment. We appreciate when our guests let us know how we are doing. I am pleased to see you found our location convenient and our staff well organized. We look forward to accommodating your future travel needs. Sincerely, Kurt Kendziorski General Manager

10/10 Eccellente

Daniel

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a dicembre 2023
Risposta di Kurt -General Manager, il giorno 8 gen 2024
Hello Daniel,Thank you for choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for the 5/5 rating. We appreciate when our guests let us know how we are doing. We look forward to accommodating your future travel needs. Sincerely, Kurt Kendziorski General Manager

10/10 Eccellente

Sandy

Viaggio di coppia
Soggiorno di 1 notte a dicembre 2023
Risposta di Kurt -General Manager, il giorno 5 gen 2024
Hello Sandy,Thank you for choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for the 5/5 rating. We appreciate when our guests let us know how we are doing. We look forward to accommodating your future travel needs. Sincerely, Kurt Kendziorski General Manager

2/10 Terribile

Deanna

Viaggio di coppia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 3 notti a dicembre 2023
Risposta di Kurt -General Manager, il giorno 31 dic 2023
Dear Deanna,We appreciate when our guests let us know how we are doing. Please be sure to bring any concerns or observations to the attention of front desk at any hotel you may be staying with, we are here to assist with any needs during your stay. Warm regards, Kurt Kendziorski General Manager

10/10 Eccellente

Terry

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hotel staff were amazing. Family definitely enjoyed the heated pool and hot tub and the breakfast wasn’t too bad. Definitely would stay here again. Have never had a bad night at an IHG brand hotel😊
Soggiorno di 1 notte a dicembre 2023
Risposta di Kurt -General Manager, il giorno 30 dic 2023
Hello Terry,Thank you for choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for the 10/10 rating and comments. We appreciate when our guests let us know how we are doing. I am pleased to see you found our staff amazing and your family enjoyed your time with us. We look forward to accommodating your future travel needs. Sincerely, Kurt Kendziorski General Manager

8/10 Buono

Francis

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Kurt -General Manager, il giorno 29 dic 2023
Hello Francis,Thank you for choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for the 4/5 rating. We appreciate when our guests let us know how we are doing. We look forward to accommodating your future travel needs. Sincerely, Kurt Kendziorski General Manager

2/10 Terribile

Nikolin

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia e servizi
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
I had to leave the hotel at midnight with my wife and 2 minor children because the room above us was making so much noise. The guest on the room above us kept walking and or running and the noise was unbearable. I complained to front desk and she said she went outside the door and could not hear anything. However, the other person at the front desk said it could be coming from gym. Horrible customer service!
Soggiorno di 1 notte a dicembre 2023
Risposta di Kurt -General Manger, il giorno 29 dic 2023
Dear Nikolin, Thank you for choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for your comments. We appreciate when our guests let us know how we are doing. We apologize for the inconsiderateness of other guests and their disregard to those wanting a restful stay. It is fortunate that we have many families staying with us during this festive time of year, unfortunately they may become excited with having family gathers. We do our best to monitor and address excessive noise levels, we where unable to determine the location of your concerns. Our fitness center is located above our back office area and beside a stairwell offering a great buffer between it and our guest rooms. We have noted your comments and will share them with our staff to ensure en enjoyable experience for our guests. Thanks again for your comments. Warm regards, Kurt Kendziorski General Manager

10/10 Eccellente

Katrina

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
I love staying at holiday inns. This place was very nice. Pool, hot tub, snacks, rm was great. Breakfast in the morning and more.
Soggiorno di 1 notte a dicembre 2023
Risposta di Kurt -General Manager, il giorno 29 dic 2023
Hello Katrina,Thank you for choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for the 10/10 rating and comments. We appreciate when our guests let us know how we are doing. I am pleased to see you enjoyed your stay with us. We look forward to accommodating your future travel needs. Sincerely, Kurt Kendziorski General Manager

10/10 Eccellente

Shannon

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very easy and friendly check-in, and not busy at all for a typically busy check-in/high-traffic time. Would recommend to those staying for business or pleasure in the area.
Soggiorno di 1 notte a dicembre 2023
Risposta di Kurt -Geneal Manager, il giorno 27 dic 2023
Hello Shannon,Thank you for choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for the 5/5 rating and comments. We appreciate when our guests let us know how we are doing. I am pleased to see you had an enjoyable check in experience. We look forward to accommodating your future travel needs. Sincerely, Kurt Kendziorski General Manager

10/10 Eccellente

Sharon

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
The location was very convenient to Birch Run Outlet shopping, which is where we visited before going to Frankenmuth.
Soggiorno di 1 notte a dicembre 2023
Risposta di Kurt -General Manager, il giorno 27 dic 2023
Hello Sharon,Thank you for choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for the 5/5 rating and comment. We appreciate when our guests let us know how we are doing. I am pleased to see you found our hotel conveniently located. We look forward to accommodating your future travel needs. Sincerely, Kurt Kendziorski General Manager

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio
Nice stay… but not for the price!
Heater made a ton of terrible noise throughout the night. Not terribly clean. Hotel staff was pleasant.
Soggiorno di 1 notte a dicembre 2023
Risposta di Kurt -General Manager, il giorno 27 dic 2023
Thank you for choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for your comments. We appreciate when our guests let us know how we are doing. Please be sure to bring any concerns to the attention of front desk at any hotel you may be staying with, we are here to ensure an enjoyable experience during your stay. Warm regards, Kurt Kendziorski General Manager

8/10 Buono

Trevor

Soggiorno di 1 notte a dicembre 2023
Risposta di Kurt -General Manager, il giorno 27 dic 2023
Hello Trevor,Thank you for choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for the 4/5 rating. We appreciate when our guests let us know how we are doing. We look forward to accommodating your future travel needs. Sincerely, Kurt Kendziorski General Manager

10/10 Eccellente

Carrie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It seemed to be set in an empty parcel of land. Not very welcoming.
Soggiorno di 2 notti a dicembre 2023
Risposta di Kurt -General Manager, il giorno 27 dic 2023
Hello Carrie,Thank you for choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for the 5/5 rating. We appreciate when our guests let us know how we are doing. We look forward to accommodating your future travel needs. Sincerely, Kurt Kendziorski General Manager

10/10 Eccellente

Dawn

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Wonderful service, comfortable accommodations, would definitely stay again
Soggiorno di 4 notti a dicembre 2023
Risposta di Kurt -General Manager, il giorno 27 dic 2023
Hello Dawn,Thank you for choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for the 10/10 rating and comment. We appreciate when our guests let us know how we are doing. I am pleased to see you found our hotel comfortable and our staff wonderful. We look forward to accommodating your future travel needs. Sincerely, Kurt Kendziorski General Manager

6/10 Soddisfacente

Gabrielle

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Kurt -General Manager, il giorno 17 dic 2023
Hello Gabrielle,Thank you for choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. We appreciate when our guests let us know how we are doing. We look forward to accommodating your future travel needs. Sincerely, Kurt Kendziorski General Manager

6/10 Soddisfacente

Judith

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Walls seem thin and therefore noise level was high. You hear people running down the hall. I could hear the person taking a shower in the next room. The breakfast area seemed crowded. The staff were very friendly and helpful with any questions we had. They were proactive with giving us info to see the attractions in the area. They provided maps and suggestions.
Soggiorno di 1 notte a dicembre 2023
Risposta di Kurt -General Manager, il giorno 17 dic 2023
Hello Judith,Thank you for choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for your comments. We appreciate when our guests let us know how we are doing. I am pleased to see you found our staff friendly and helpful. We look forward to accommodating your future travel needs. Sincerely, Kurt Kendziorski General Manager

8/10 Buono

Carmen

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e comfort della camera
Weekend getaway
The beds were super comfortable and clean! The room was a tad outdated but very comfortable. The breakfast buffet was excellent with a wide array of breakfast items as well as grab and go items, coffee available 24hours in Lobby.the staff was friendly and ease of check-in and check-out was fabulous.
Soggiorno di 1 notte a dicembre 2023
Risposta di Kurt -General Manager, il giorno 17 dic 2023
Hello Carmen,Thank you for choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for the 8/10 rating and comments. We appreciate when our guests let us know how we are doing. I am pleased to see you found our beds clean and comfortable and enjoyed our breakfast. We look forward to accommodating your future travel needs. Sincerely, Kurt Kendziorski General Manager

10/10 Eccellente

Jeffrey

Soggiorno di 1 notte a dicembre 2023
Risposta di Kurt -General Manager, il giorno 5 gen 2024
Hello Jeffery,Thank you for choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for the 5/5 rating. We appreciate when our guests let us know how we are doing. We look forward to accommodating your future travel needs. Sincerely, Kurt Kendziorski General Manager

8/10 Buono

Gary

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Kurt -General Manager, il giorno 17 dic 2023
Hello Gary,Thank you for choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for the 8/10 rating. We appreciate when our guests let us know how we are doing. We look forward to accommodating your future travel needs. Sincerely, Kurt Kendziorski General Manager

10/10 Eccellente

Stephanie

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Kurt -General Manager, il giorno 17 dic 2023
Hello Stephanie,Thank you for choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for the 5/5 rating. We appreciate when our guests let us know how we are doing. We look forward to accommodating your future travel needs. Sincerely, Kurt Kendziorski General Manager

10/10 Eccellente

Lori

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great location
This was an awesome place to stay. There are so many things close to the hotel. We did a sister's trip to Frankenmouth and spent some time shopping at the outlet mall. Will stay here again on our next trip. The beds were so comfortable.
Soggiorno di 2 notti a dicembre 2023
Risposta di Kurt -General Manager, il giorno 17 dic 2023
Hello Lori,Thank you for choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for the 10/10 rating and comments. We appreciate when our guests let us know how we are doing. I am pleased to see you enjoyed your stay with us. We look forward to accommodating your future travel needs. Sincerely, Kurt Kendziorski General Manager

10/10 Eccellente

Erica

Viaggio di coppia
Soggiorno di 1 notte a dicembre 2023
Risposta di Kurt -General Manager, il giorno 17 dic 2023
Hello Erica,Thank you for choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for the 5/5 rating. We appreciate when our guests let us know how we are doing. We look forward to accommodating your future travel needs. Sincerely, Kurt Kendziorski General Manager

10/10 Eccellente

Robert

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a dicembre 2023
Risposta di Kurt -General Manager, il giorno 9 dic 2023
Hello Robert,Thank you for choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for the 5/5 rating. We appreciate when our guests let us know how we are doing. We look forward to accommodating your future travel needs. Sincerely, Kurt Kendziorski General Manager

10/10 Eccellente

Carolyn

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2023
Risposta di Kurt -General Manager, il giorno 9 dic 2023
Hello Carolyn,Thank you for choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for the 10/10 rating. We appreciate when our guests let us know how we are doing. We look forward to accommodating your future travel needs. Sincerely, Kurt Kendziorski General Manager

8/10 Buono

Jake

Viaggio con famiglia e bambini piccoli
Hotel lobby, pool and rooms were clean. Breakfast was good. My only complaint would be the bathroom fan didn’t work well.
Soggiorno di 1 notte a novembre 2023
Risposta di Kurt -General Manager, il giorno 9 dic 2023
Hello Jake,Thank you for choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for the 4/5 rating and comments. We appreciate when our guests let us know how we are doing. I am pleased to see you found our hotel clean to you standards. We look forward to accommodating your future travel needs. Sincerely, Kurt Kendziorski General Manager

10/10 Eccellente

Randy R.

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Breakfast included.
Soggiorno di 1 notte a novembre 2023
Risposta di Kurt -General Manager, il giorno 9 dic 2023
Hello Randy,Thank you for choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for the 5/5 rating and comment. We appreciate when our guests let us know how we are doing. I am pleased to see you enjoyed our breakfast. We look forward to accommodating your future travel needs. Sincerely, Kurt Kendziorski General Manager

8/10 Buono

Irene

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
the room is clean
Soggiorno di 1 notte a novembre 2023
Risposta di Kurt -General Manager, il giorno 9 dic 2023
Hello Irene,Thank you for choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for the 4/5 rating and comment. We appreciate when our guests let us know how we are doing. I am Pleased to see you fond your room clean to your liking. We look forward to accommodating your future travel needs. Sincerely, Kurt Kendziorski General Manager