Tutte le recensioni mostrate sono state scritte da ospiti che hanno effettivamente soggiornato nella struttura. Solo i viaggiatori che hanno prenotato un soggiorno con noi possono inviare una recensione. Verifichiamo le recensioni seguendo le nostre linee guida e le pubblichiamo tutte, positive e negative.Maggiori informazioniApertura in un’altra finestra
Valutazione di 10 - Eccellente. 334 su 534 recensioni" "
10 - Eccellente
334
Valutazione di 8 - Buono. 115 su 534 recensioni" "
8 - Buono
115
Valutazione di 6 - Soddisfacente. 40 su 534 recensioni" "
6 - Soddisfacente
40
Valutazione di 4 - Scarso. 21 su 534 recensioni" "
4 - Scarso
21
Valutazione di 2 - Terribile. 24 su 534 recensioni" "
2 - Terribile
24
9,0/10
Pulizia
9,0/10
Personale e servizio
8,8/10
Servizi
8,8/10
Condizioni e dotazioni della struttura
8,4/10
Ecosostenibilità
Recensioni
4/10 Scarso
Jason
Viaggio con la famiglia
20 mag 2024
Mi è piaciuto: Servizi
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Property was dirty. The hall ways were dirty and stained. Not just the carpet but also the walls. Room AC was not working and when I called the front desk reluctantly brought us a fan but no one ever came to look at the AC. Room was dirty, hairs in the bathroom and shower. We didn't even shower as a result. Huge stains on the old furniture. I took the cushions off the couch to try and use the fan to pull cool air from the hallway to the room and it looked like someone was murdered on the couch under the cushions. Informed the front desk at checkout that we had a bad time and they just pointed me to a phone number if I wanted to call and get money back. Not everyone is wanting a hand out, I just wanted to be heard instead of dismissed. Would not recommend.
Jason
Soggiorno di 1 notte a maggio 2024
8/10 Buono
Judy
14 mag 2024
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Judy
Soggiorno di 1 notte a maggio 2024
8/10 Buono
Francis
Viaggio con la famiglia
12 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Enjoyed our stay.
Francis
Soggiorno di 1 notte a maggio 2024
2/10 Terribile
TYRA
22 apr 2024
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
TYRA
Soggiorno di 3 notti ad aprile 2024
10/10 Eccellente
khadijha
14 mar 2024
khadijha
Soggiorno di 2 notti a marzo 2024
Risposta di Ivey J. , il giorno 18 mar 2024
Thank you for your 5-star rating! We're delighted to hear that you had a great experience with us. Your support means the world to us, and we look forward to hosting you again soon. If you have any specific feedback or suggestions in the future, feel free to share. We look forward to welcoming you back again in the future. Best Regards,
10/10 Eccellente
Janea
Viaggio con famiglia e bambini piccoli
13 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I needed somewhere to stay for one night just for a post-op appointment, glad I chose this property just minutes away my doctors office and several other stores .
Janea
Soggiorno di 1 notte a marzo 2024
Risposta di Ivey J. , il giorno 3 apr 2024
Hi Janea, Thank you for taking the time to share your feedback, we are so happy to hear that you enjoyed your stay with us and look forward to seeing you again in the near future. Best Regards,
6/10 Soddisfacente
Kenneth
Viaggio di lavoro
29 feb 2024
Non mi è piaciuto: Condizioni e dotazioni della struttura
Lots of carpet and furniture wear and stains. The hallways are noisy. Doors slamming really hard all night.
They are in the middle of exterior remodel so there was equipment and workers around.
I cut my trip short and only stayed one night. Not a place I will go back to stay.
Kenneth
Soggiorno di 2 notti a febbraio 2024
Risposta di Ivey J. , il giorno 3 apr 2024
Hi Kenneth, I sincerely apologize that your stay with us was not up to your expectations. Your feedback is incredibly important to us, and we appreciate you taking the time to share your experience. We strive to provide all of our guests with exceptional service and a memorable stay, and I regret that we fell short in meeting your expectations on this occasion. I am happy to announce that the repairs to the outside of the building are now complete.We hope that you will give us the opportunity to welcome you back again in the near future. Best Regards,
8/10 Buono
Joseph
Viaggio di lavoro
24 feb 2024
Mi è piaciuto: Pulizia
Definitely an older property, but clean and convenient. The breakfast was excellent and the lobby inviting. The staff was kind but not encaging.
Joseph
Soggiorno di 4 notti a febbraio 2024
8/10 Buono
Daryl L.
11 feb 2024
Mi è piaciuto: Pulizia e servizi
Non mi è piaciuto: Personale e servizio
I was put in a handicap room very strange
Daryl L.
Soggiorno di 1 notte a febbraio 2024
Risposta di Ivey J. , il giorno 3 apr 2024
Hi Daryl, Thank you for choosing to stay with the Homewood Suites Inverness, I sincerely apologize that you were placed in accessible room. I hope that we can welcome you back soon to make this right. Best Regards,
8/10 Buono
Ava
Viaggio con la famiglia
3 feb 2024
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Really enjoyed the stay. It was safe which was one of my major concerns and the shopping area was a pkus as well. Only negative was the roo had a wet musty odor to it.
Ava
Soggiorno di 3 notti a gennaio 2024
Risposta di Ivey J. , il giorno 3 apr 2024
Ava, Thank you for choosing the Homewood Suites Inverness, I am happy that you enjoyed your stay and nearby shopping. I sincerely apologize for the odor you experienced. I have addressed this issue with the housekeeping team to ensure this does not occur in the future. Best Regards,
10/10 Eccellente
Andrew
Viaggio con la famiglia
25 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
I reserved this suite for ease and comfort traveling with my family. It was a very large and nice suite
Andrew
Soggiorno di 1 notte a gennaio 2024
Risposta di Ivey J. , il giorno 3 apr 2024
Andrew, Thank you for choosing to stay with the Homewood Suites Inverness. I am very happy that our spacious and comfortable suites suited your family's needs. We look forward to welcoming you back again in the near future. Best Regards,
10/10 Eccellente
Rafif, Winnipeg
Viaggio con famiglia e bambini piccoli
22 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Rafif
Soggiorno di 2 notti a gennaio 2024
Risposta di Ivey J. , il giorno 3 apr 2024
Thank you for your 5 star rating, we are very happy that you enjoyed your stay with us and look forward to welcoming you back in the near future. Best Regards,
10/10 Eccellente
Renaldo, Greensboro
Viaggio di coppia
13 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Renaldo
Soggiorno di 1 notte a gennaio 2024
Risposta di Ivey J. , il giorno 3 apr 2024
Thank you for your 5 star rating, we are very happy that you enjoyed your stay with us and look forward to welcoming you back in the near future. Best Regards,
10/10 Eccellente
Karekin, Denton
Viaggio con animali domestici, Viaggio con la famiglia
4 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great costumer service and super clean.
Karekin
Soggiorno di 1 notte a gennaio 2024
Risposta di Ivey J. , il giorno 3 apr 2024
Thank you for choosing to stay at the Homewood Suites Inverness, I am very happy that you enjoyed your stay with us. We look forward to seeing you again. Best Regards,
2/10 Terribile
Sabrina
Viaggio con animali domestici, Viaggio con la famiglia
29 dic 2023
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Property needs a major renovation and a deep clean. Staff was very accommodating and assisted best they could. Majority of appliances, fixtures, lights, toilets, TVs are in disrepair. The carpet and tile floor needs either replacement or a deep clean..stains and holes throughout. Fans and curtains have not been cleaned also having multiple stains and caked on dirt. Had our room moved to another which was a little better but still not Hilton quality I’ve seen in the past. Overall disappointed in Expedia’s and AAA’s ratings of the property and that a Hilton hotel is in this bad of shape.
Will not return.
Sabrina
Soggiorno di 1 notte a dicembre 2023
Risposta di Ivey J. , il giorno 4 gen 2024
Thank you for taking the time to share your feedback about your recent stay. I appreciate our honest review and value your input as it helps us improve our services. I understand your concerns regarding the needs for renovation and want to assure you that we take them seriously. We constantly strive to maintain a high standard of comfort and aesthetics for our guests, and we are actively working on plans for renovations in the near future. I apologize for the issues you encountered during your stay. My team is committed to providing exceptional service and accommodations for our guests and will use your feedback as an opportunity to address the areas that need improvement. Thank you once again for choosing our hotel. Best Regards,
10/10 Eccellente
Juan
26 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Juan
Risposta di Ivey J. , il giorno 3 apr 2024
Thank you for your 5-star rating. We are happy to hear that you enjoyed your stay with us and hope to welcome you back again in the near future. Best Regards,
4/10 Scarso
Jay
Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
25 dic 2023
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Jay
Soggiorno di 1 notte a dicembre 2023
Risposta di Ivey J. , il giorno 4 gen 2024
Thank you for taking the time to share your feedback about your recent stay at our hotel. My sincere apologies that your stay was not a pleasant one, I hope that you will give us the opportunity to make it right. Best Regards,
10/10 Eccellente
THOMAS
14 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
THOMAS
Soggiorno di 1 notte a dicembre 2023
Risposta di Ivey J. , il giorno 4 gen 2024
Thank you for your 5* rating, we appreciate you taking the time to review our hotel and we hope to welcome you back again in the near future. Best Regards,
6/10 Soddisfacente
Stacey
Viaggio con animali domestici, Viaggio con la famiglia
27 nov 2023
Mi è piaciuto: Personale e servizio
A big hotel but rooms are dated. Needs a lot of renovations. Should start with the carpets! Nice that it is pet friendly but people are not considerate enough to clean up their dogs mess. Location is good, off 280, Walgreens, Starbucks, fresh market are all within walking distance. Seems safe around the property. Breakfast was normal standard hotel breakfast, didn’t really taste fresh.
Stacey
Soggiorno di 4 notti a novembre 2023
Risposta di Ivey J. , il giorno 4 gen 2024
Thank you for taking the time to share your feedback about your recent stay. We appreciate our honest review and value your input as it helps us improve our services. We understand your concerns regarding the needs for renovation and want to assure you that we take them seriously. We constantly strive to maintain a high standard of comfort and aesthetics for our guests, and we are actively working on plans for renovations in the near future. We would love to have the opportunity to welcome you back in the future to provide you with an enhanced experience that reflects the improvements we are making. Thank you once again for choosing our hotel, and hope to have the pleasure of serving you again soon. Best Regards,
10/10 Eccellente
Pamela
Viaggio di coppia
24 nov 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Always stay here when in the Birmingham area.
Pamela
Soggiorno di 2 notti a novembre 2023
Risposta di Ivey J. , il giorno 4 gen 2024
Thank you for choosing to stay with us during your travel to the area, we are eternally grateful. We look forward to welcoming you back again in the near future. Best Regards,
8/10 Buono
Michael
Viaggio con la famiglia
21 nov 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Booked a room with a queen bed and a sofa bed for three people. The sofa bed wasn't made up and there was no bedding for it in the room. Went to the front desk to get the necessary bedding as well as fresh batteries for the tv remote as the batteries in the remote were dead and corroded. Front desk staff was very polite and helpful with these issues.
Michael
Soggiorno di 1 notte a novembre 2023
Risposta di Ivey J. , il giorno 4 gen 2024
Thank you for taking the time to review our hotel, I want to apologize for the inconveniences that you experienced; however, I am happy that our staff was able to assist you. We hope that you come back to visit us again soon. Best Regards,
6/10 Soddisfacente
Erin
14 nov 2023
Erin
Soggiorno di 1 notte a novembre 2023
Risposta di Ivey J. , il giorno 4 gen 2024
Thank you for taking the time to share your rating about your recent stay at our hotel.From this rating, it seems as if there are some concerns that need to be addressed and I would like the opportunity to speak with you further about your experience. If you have a moment please contact me to discuss your experience. Best Regards,
10/10 Eccellente
JEFFREY
Viaggio con la famiglia
14 nov 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great views
JEFFREY
Soggiorno di 1 notte a novembre 2023
Risposta di Ivey J. , il giorno 4 gen 2024
Hello, Thank you for your review. We are glad to see that you enjoyed your stay with us & look forward to welcoming you back again in the near future. Best Regards,
8/10 Buono
Melissa
3 nov 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Melissa
Soggiorno di 2 notti a ottobre 2023
Risposta di Ivey J. , il giorno 4 gen 2024
Hello, Thank you for your review. We are glad to see that you enjoyed your stay with us & look forward to welcoming you back again in the near future. Best Regards,
10/10 Eccellente
Gregory
30 ott 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Gregory
Soggiorno di 2 notti a ottobre 2023
Risposta di Ivey J. , il giorno 4 gen 2024
Thank you for taking the time to review our hotel, we are happy that you enjoyed your stay here and hope to welcome you back again in the near future. Best Regards,
10/10 Eccellente
Alma
24 ott 2023
Alma
Soggiorno di 1 notte a ottobre 2023
Risposta di Ivey J. , il giorno 4 gen 2024
Thank you for taking the time to review our hotel. I am happy that you enjoyed your stay here and hope to welcome you back again in the near future. Best Regards,
2/10 Terribile
Ryan
Viaggio con la famiglia
14 ott 2023
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
DO NOT STAY HERE! I travel a lot and this property was one of the top three worst hotels that I’ve ever stayed in. Common hallways not vacuumed and carpets are very dirty, walls with peeling paint. Room carpet was was ripped, stained and disgusting. Stained sheets, worn duvets, holes in black out shades, Odor in room was rough. This property needs massive TLC and a serious deep clean. Was so grossed out by this place I didn’t even think about trying the breakfast. Slept very little as could not get comfortable in such an unclean environment so packed up and left very early. I’ll stick with the Marriott brand as never had any issues with their quality control.
Ryan
Soggiorno di 1 notte a ottobre 2023
Risposta di Ivey J. , il giorno 4 gen 2024
Thank you for taking the time to share your feedback about your recent stay at our hotel and we appreciate your honest review and value your input as it helps us to improve our services. At our hotel, we prioritize the cleanliness and hygiene of our facilities, and I am disappointed to hear that we fell short of your expectations. Please be assured that I have taken your feedback seriously and have addressed the issue with our housekeeping team to prevent any recurrence. Again, I sincerely apologize for the issues your experienced during your stay. Best Regards,
10/10 Eccellente
Tim
Viaggio di coppia
13 ott 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great place to stay. The staff was very friendly.
Tim
Soggiorno di 1 notte a ottobre 2023
Risposta di Ivey J. , il giorno 4 gen 2024
Thank you for taking the time to share your feedback about your recent stay at our hotel. I am very happy to see that you enjoyed your stay here and hope to welcome you back again in the near future. Best Regards,
8/10 Buono
Ericks
25 set 2023
Ericks
Soggiorno di 2 notti a settembre 2023
Risposta di Ivey J. , il giorno 4 gen 2024
Thank you for taking the time to share your feedback about your recent stay at our hotel. We are happy that you enjoyed your stay here and hope to welcome you back again in the near future. Best Regards,
10/10 Eccellente
Peggy
Viaggio di coppia
13 set 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi
Last -minute reservation, reasonably priced. The studio suite was very clean and comfortable. Wallpaper and carpeting needs replaced in several area of the hotel, however my opinion is that I would definitely stay here again!
Peggy
Soggiorno di 1 notte a settembre 2023
Risposta di Ivey J. , il giorno 6 ott 2023
Hi Peggy, Thank you so much for taking the time to review our hotel, I am happy to see you enjoyed your stay with us. We look forward to welcoming you back in the near future. Best Regards,
10/10 Eccellente
Amy
Viaggio con la famiglia
11 set 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The staff at this hotel is fabulous! Our reservation was over booked but they took care of us and were so great to work with. We will be back!
Amy
Soggiorno di 1 notte a settembre 2023
Risposta di Ivey J. , il giorno 6 ott 2023
Hi Amy, We apologize once again for the inconvenience that the overbooking caused. We hope to welcome you back again in the near future. Best Regards,
8/10 Buono
Matthew
11 set 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Matthew
Soggiorno di 3 notti a settembre 2023
Risposta di Ivey J. , il giorno 6 ott 2023
Thank you for choosing Homewood Suites Inverness, we hope to welcome you back again in the near future. Best Regards,
10/10 Eccellente
Allen
3 set 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Allen
Soggiorno di 1 notte a settembre 2023
Risposta di Ivey J. , il giorno 6 ott 2023
Thank you for choosing Homewood Suites Inverness, we look forward to welcoming you back in the near future. Best Regards,
10/10 Eccellente
Jason E.
Viaggio con la famiglia
3 set 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Perfect stay!!!
Everything about our stay was excellent. The staff was extremely friendly and professional and accommodating in every possible manner. Our room was even bigger than expected and provided top notch comfort for our overnight stay. Perfect location as well. I look forward to our next trip to Homewood Suites.
Jason E.
Soggiorno di 1 notte a settembre 2023
Risposta di Ivey J. , il giorno 6 ott 2023
Hi Jason, Thank you so much for your positive review! We're so thrilled that you had a great experience with us. Our team works hard to ensure that every aspect of your trip is enjoyable, from the booking process to your stay at the hotel. We appreciate your kind words and hope to continue providing you with exceptional service in the future. Best Regards,
2/10 Terribile
Will, Covina
25 ago 2023
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Will
Soggiorno di 10 notti ad agosto 2023
Risposta di IveyJ. , il giorno 6 ott 2023
We're sorry to hear that you had a negative experience with us, we take customer feedback seriously. If you could please kindly contact me with specifics so that I can address your issues. Best Regards,
10/10 Eccellente
Lynn
Viaggio di gruppo
15 ago 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff was super nice and friendly!
Lynn
Soggiorno di 1 notte ad agosto 2023
Risposta di Ivey J. , il giorno 6 ott 2023
Lynn, Thank you for your kind words about our staff. We strive to provide excellent customer service, and it's always gratifying to know that our efforts are recognized and appreciated. We will be sure to pass along your compliments to our team members, as they will be thrilled to hear about your positive feedback. Best Regards,
10/10 Eccellente
Greg
Viaggio con la famiglia
6 ago 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Greg
Soggiorno di 1 notte ad agosto 2023
Risposta di IveyJ. , il giorno 6 ott 2023
Thank you for kind rating. We are so happy you enjoyed your stay with us. We hope to welcome you back in the near future. Best Regards,
10/10 Eccellente
Vicki
Viaggio con la famiglia
1 ago 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Vicki
Soggiorno di 1 notte a luglio 2023
Risposta di IveyJ. , il giorno 6 ott 2023
Thank you for kind rating. We are so happy you enjoyed your stay with us. We hope to welcome you back in the near future. Best Regards,
10/10 Eccellente
Katherine
Viaggio con famiglia e bambini piccoli
31 lug 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Fast check in
Katherine
Soggiorno di 1 notte a luglio 2023
Risposta di Ivey J. , il giorno 6 ott 2023
Thank you for your kind review! I am thrilled to hear that you had a great experience at our hotel. We strive to provide exceptional service and your feedback serves as motivation to our team. I hope to welcome you back again soon! Best Regards,
10/10 Eccellente
Andreas
Viaggio con la famiglia
27 lug 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Andreas
Soggiorno di 3 notti a luglio 2023
Risposta di IveyJ., il giorno 6 ott 2023
Thank you for kind rating. We are so happy you enjoyed your stay with us. We hope to welcome you back in the near future. Best Regards,
10/10 Eccellente
Pam
23 lug 2023
Pam
Soggiorno di 2 notti a luglio 2023
Risposta di Ivey J. , il giorno 6 ott 2023
Thank you for kind rating. We are so happy you enjoyed your stay with us. We hope to welcome you back in the near future. Best Regards,
6/10 Soddisfacente
Viaggiatore verificato
Viaggio con la famiglia
23 lug 2023
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Look elsewhere
Booked a double room with kitchenette. Carpet was wet in one room for unclear reason. Front desk did not know either (??) but was nice enough to provide a box fan to try and dry it. Shower/baths were not clean (hair and grime). Kitchen area had food scraps on the floor. No draw curtains on the windows and we happened to be by a spotlight. Overall not a great stay but fortunately it was just an overnight passing through. Would look elsewhere
Viaggiatore verificato
Soggiorno di 1 notte a luglio 2023
Risposta di Ivey J. , il giorno 6 ott 2023
We deeply apologize for the inconvenience and disappointment caused by the condition of your room. This is certainly not up to our usual standards, and we understand how frustrating it must have been for you. We take cleanliness and maintenance seriously. Once again, we apologize for any inconvenience caused, and we appreciate your understanding. We hope to have the opportunity to make it up to you and provide a much better experience. Best Regards,
4/10 Scarso
Brian
23 lug 2023
Brian
Soggiorno di 1 notte a luglio 2023
Risposta di Ivey J. , il giorno 6 ott 2023
Thank you for taking the time to review our hotel. I am sorry to see that you had a negative experience with us. We hope that you will allow us to opportunity to make it right on a future stay. Best Regards,
8/10 Buono
david r
15 lug 2023
david r
Soggiorno di 1 notte a luglio 2023
Risposta di Ivey J. , il giorno 6 ott 2023
Thank you for taking the time to review our hotel. I am happy to see that you enjoyed your stay with us and we hope to welcome you back again in the near future. Best Regards,
8/10 Buono
Lori
10 lug 2023
Lori
Soggiorno di 1 notte a luglio 2023
Risposta di Ivey J. , il giorno 6 ott 2023
Thank you for your kind review! I am thrilled to hear that you had a great experience at our hotel. We strive to provide exceptional service and your feedback serves as motivation to our team. I hope to welcome you back again soon! Best Regards,
8/10 Buono
Lydia
8 lug 2023
Lydia
Soggiorno di 1 notte a luglio 2023
Risposta di Ivey J. , il giorno 6 ott 2023
Thank you for your kind review! I am thrilled to hear that you had a great experience at our hotel. We strive to provide exceptional service and your feedback serves as motivation to our team. I hope to welcome you back again soon! Best Regards,
4/10 Scarso
Nicole
Viaggio con famiglia e bambini piccoli
7 lug 2023
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The carpets in the room and hallways were stained. My toilet seat was broken. The bathroom light was pushed in and flickered a lot. The bathtub was soft in the middle. My ceiling fan was so loud and loose. My comforter had blood on it. The bathroom toilet ran and the bathtub leaked. There was left over clothes. Barely any towels and wash clothes. No hairdryer. The sofa bed mattress was stained. The Ac didn’t work great. The refrigerator didn’t cool very well. The elevator broke. The whole place needs a renovation. The staff didn’t know English or what was going on. I’m never staying there again.
Nicole
Soggiorno di 6 notti a giugno 2023
Risposta di Ivey J. , il giorno 6 ott 2023
Nicole, I want to take the time to sincerely apologize for the inconvenience and disappointment caused by the condition of your room. This is certainly not up to our usual standards, and I understand how frustrating it must have been for you. We take cleanliness and maintenance seriously. Once again, I apologize for what you experienced, I hope that you give us the opportunity to make it right on a future stay. Best Regards,
2/10 Terribile
Shawn
5 lug 2023
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Shawn
Soggiorno di 4 notti a giugno 2023
Risposta di Ivey J. , il giorno 6 ott 2023
Barry, Thank you for your feedback. We appreciate all guest reviews and would love to learn more about your experience in order to address any concerns you may have had. Please reach out to the hotel directly.Best Regards,
10/10 Eccellente
Paulette
26 giu 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The hot breakfast was a bonus. Nice pool and basketball court.
Paulette
Soggiorno di 1 notte a giugno 2023
Risposta di Ivey J. , il giorno 30 giu 2023
Paulette, Thank you for choosing to stay with Homewood Suites Inverness, we are so happy that you enjoyed your stay with us! We hope to welcome you back again in the near future. Best Regards,
2/10 Terribile
Barry, MOUNTAIN HOME
24 giu 2023
Non mi è piaciuto: Personale e servizio
Barry
Soggiorno di 1 notte a giugno 2023
Risposta di Ivey J. , il giorno 30 giu 2023
Barry, Thank you for your feedback. We appreciate all guest reviews and would love to learn more about your experience in order to address any concerns you may have had. Please reach out to the hotel directly Best Regards,