Bar (in loco)

Recensioni per Valley Hotel Homewood Birmingham, Curio Collection by Hilton

4 out of 5

Recensioni

9,2

Meraviglioso

Valutazione di 10 - Eccellente. 175 su 240 recensioni" "
Valutazione di 8 - Buono. 39 su 240 recensioni" "
Valutazione di 6 - Soddisfacente. 14 su 240 recensioni" "
Valutazione di 4 - Scarso. 5 su 240 recensioni" "
Valutazione di 2 - Terribile. 7 su 240 recensioni" "

9,4/10

Pulizia

9,2/10

Personale e servizio

9,4/10

Servizi

9,6/10

Condizioni e dotazioni della struttura

9,2/10

Ecosostenibilità

Recensioni

10/10 Eccellente

scot, 79404

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great place
Soggiorno di 1 notte a maggio 2024
Risposta di Michela Carter, il giorno 16 mag 2024
Dear Scot,Thank you for taking the opportunity to complete a review of your recent visit to the Valley Hotel. The entire team appreciates your important business and we are delighted you had a very nice stay with us and enjoyed our staff and service. I will share your comments with the team as they will be thrilled. Please come back and visit us very soon.Kind regards,Michela CarterSales Account Manager

8/10 Buono

Michael

Mi è piaciuto: Personale e servizio
Good central location for most “over the mountain” destinations.
Soggiorno di 3 notti a maggio 2024
Risposta di Michela Carter, il giorno 14 mag 2024
Dear Michael,Thank you for taking the opportunity to complete a review of your recent visit to the Valley Hotel. The entire team appreciates your important business and we are delighted you had a very nice stay with us and enjoyed our staff and service. I will share your comments with the team as they will be thrilled. Please come back and visit us very soon.Kind regards,Michela CarterSales Account Manager

10/10 Eccellente

Bridget

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a maggio 2024
Risposta di Michela Carter, il giorno 8 mag 2024
Dear Bridget,Thank you for taking the opportunity to complete a review of your recent visit to the Valley Hotel. The entire team appreciates your important business and we are delighted you had a very nice stay with us and enjoyed our staff and service. I will share your comments with the team as they will be thrilled. Please come back and visit us very soon.Kind regards,Michela CarterSales Account Manager

10/10 Eccellente

Kim, Clemson

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great , beautiful hotel! Great coffee bar!
Soggiorno di 2 notti a marzo 2024
Risposta di Michela Carter, il giorno 25 mar 2024
Dear Kim, Thank you for taking the time to fill out a review on your recent stay here at the Valley Hotel. We all greatly value your patronage and business, and we are thrilled that you had a lovely stay with us. I will share your valuable input with the team, and we hope that you will return again in the very near future.Kind regards,Michela Carter

10/10 Eccellente

Lawrence H

Viaggio di coppia
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
My second stay and all was as it should be.
Soggiorno di 1 notte a marzo 2024
Risposta di Michela Carter, il giorno 11 mar 2024
Dear Lawrence,Thank you for taking the opportunity to complete a review of your recent visit to the Valley Hotel. The entire team appreciates your important business and we are delighted you had a very nice stay with us and enjoyed our staff and service. I will share your comments with the team as they will be thrilled. Please come back and visit us very soon.Kind regards,Michela CarterSales Account Manager

8/10 Buono

Jodi

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
At check in they tried to charge me for the stay even though I had already paid through you. It took them a while to get it straightened out.
Soggiorno di 1 notte a febbraio 2024
Risposta di Michela Carter, il giorno 20 feb 2024
Dear Guest,Thank you for taking the time to fill out a review on your recent stay with us at the Valley Hotel. We all value your important patronage and please accept my sincere apologies for the issues you mentioned with your check-in experience. There is no excuse for this to have happened and I will personally address this with the entire team so that we do not have a recurrence going forward. We take extreme pride in our quality standards, and we hope that you will come back again so we can win back your trust.Kind regards,Michela Carter Sales Account Manager

6/10 Soddisfacente

Cary

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e comfort della camera
Meh
Room was dirty. Comfort of the room wasn't any different than other non boutique hotels. Other than the location, which was very good, I could have had the same experience at the Hampton Inn.
Soggiorno di 2 notti a febbraio 2024
Risposta di Michela Carter, il giorno 20 feb 2024
Dear Cary,Thank you for taking the time to fill out a review on your recent visit to the Valley Hotel. We all value your important business and please accept my sincere apologies for the issues you mentioned with housekeeping and cleanliness. There is absolutely no excuse for this to have happened and I will personally address this with the entire team so that we do not have a recurrence going forward. We take extreme pride in our quality standards, and we hope that you will come back again so we can win back your trust.Kind regards,Michela Carter

4/10 Scarso

Tiffany

Soggiorno di 1 notte a febbraio 2024
Risposta di Michela Carter, il giorno 21 mar 2024
Dear Tiffany,Thank you for taking the opportunity to complete a survey on your recent stay with us. Please accept my sincere apologies for any issues you encountered during your visit. We take extreme pride in our quality standards, and we hope that you will come back again so we can win back your trust.Kind regards,Michela CarterSales Account Manager

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent getaway
The people at the front desk were friendly and inviting. The room was clean and comfortable.
Soggiorno di 1 notte a febbraio 2024
Risposta di Michela Carter, il giorno 12 feb 2024
Dear Guest,Thank you for taking the opportunity to complete a review of your recent visit to the Valley Hotel. The entire team appreciates your important business and we are delighted you had a very nice stay with us and enjoyed our staff and service. I will share your comments with the team as they will be thrilled. Please come back and visit us very soon.Kind regards,Michela CarterSales Account Manager

10/10 Eccellente

Darcie

Soggiorno di 4 notti a gennaio 2024
Risposta di Michela Carter, il giorno 21 mar 2024
Dear Darcie,Thank you for taking the opportunity to complete a review of your recent visit to the Valley Hotel. The entire team appreciates your important business and we are delighted you had a very nice stay with us and enjoyed our staff and service. I will share your comments with the team as they will be thrilled. Please come back and visit us very soon.Kind regards,Michela CarterSales Account Manager

10/10 Eccellente

daniel

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The property had a nice vibe.
Soggiorno di 1 notte a gennaio 2024
Risposta di Michela Carter, il giorno 30 gen 2024
Dear Daniel,Thank you for taking the opportunity to complete a review of your recent visit to the Valley Hotel. The entire team appreciates your important business and we are delighted you had a very nice stay with us and enjoyed our staff and service. I will share your comments with the team as they will be thrilled. Please come back and visit us very soon.Kind regards,Michela CarterSales Account Manager

6/10 Soddisfacente

Kevin, Rock Island

Viaggio di lavoro
Non mi è piaciuto: Pulizia
Shower floor had mold and mildew.... someone needs to deep clean these areas... Bleach and a scrub brush would go a long way.
Soggiorno di 1 notte a gennaio 2024
Risposta di Michela Carter, il giorno 22 gen 2024
Dear Kevin,Thank you for taking the time to fill out a review on your recent visit to the Valley Hotel. We all value your important business and please accept my sincere apologies for the issues you mentioned with housekeeping and cleanliness. There is absolutely no excuse for this to have happened and I will personally address this with the entire team so that we do not have a recurrence going forward. We take extreme pride in our quality standards, and we hope that you will come back again so we can win back your trust.Kind regards,Michela Carter Sales Account Manager

8/10 Buono

Frank

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Michela Carter, il giorno 15 gen 2024
Dear Frank,Thank you for taking the opportunity to complete a review of your recent visit to the Valley Hotel. The entire team appreciates your important business, and we are delighted you had a very nice stay with us and enjoyed our staff and service. Please come back and visit us very soon.Kind regards,Michela CarterSales Account Manager

10/10 Eccellente

Don

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a gennaio 2024
Risposta di Michela Carter, il giorno 12 gen 2024
Dear Don,Thank you for taking the opportunity to complete a review of your recent visit to the Valley Hotel. The entire team appreciates your important business, and we are delighted you had a very nice stay with us and enjoyed our staff and service. Please come back and visit us very soon.Kind regards,Michela CarterSales Account Manager

10/10 Eccellente

lee

Soggiorno di 1 notte a dicembre 2023
Risposta di Michela Carter, il giorno 28 dic 2023
Dear Lee,Thank you for taking the opportunity to complete a review of your recent visit to the Valley Hotel. The entire team appreciates your important business, and we are delighted you had a very nice stay with us and enjoyed our staff and service. Please come back and visit us very soon.Kind regards,Michela CarterSales Account Manager

10/10 Eccellente

Alan

Viaggio con la famiglia
Excellent
Soggiorno di 1 notte a dicembre 2023
Risposta di Michela Carter, il giorno 28 dic 2023
Dear Alan,Thank you for taking the opportunity to complete a review of your recent visit to the Valley Hotel. The entire team appreciates your important business, and we are delighted you had a very nice stay with us and enjoyed our staff and service. Please come back and visit us very soon.Kind regards,Michela CarterSales Account Manager

8/10 Buono

Scott

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice property great location
Risposta di Michela Carter, il giorno 12 feb 2024
Dear Scott,Thank you for taking the opportunity to complete a review of your recent visit to the Valley Hotel. The entire team appreciates your important business and we are delighted you had a very nice stay with us and enjoyed our staff and service. I will share your comments with the team as they will be thrilled. Please come back and visit us very soon.Kind regards,Michela CarterSales Account Manager

10/10 Eccellente

Jennifer

Soggiorno di 1 notte a dicembre 2023
Risposta di Michela Carter, il giorno 12 gen 2024
Dear Jennifer,Thank you for taking the opportunity to complete a review of your recent visit to the Valley Hotel. The entire team appreciates your important business, and we are delighted you had a very nice stay with us and enjoyed our staff and service. Please come back and visit us very soon.Kind regards,Michela CarterSales Account Manager

8/10 Buono

Ginger

Viaggio di lavoro
They wouldn’t let me log the reservation with Hilton rewards due to using Expedia. and people in connecting room were so loud (no fault of the hotel .. perhaps I forgot the lack of a sound barrier in connecting rooms??. Luckily at their loudest, I was about to check out.)
Soggiorno di 1 notte a dicembre 2023
Risposta di Michela Carter, il giorno 14 dic 2023
Dear Ginger,Thank you for taking the time to comment on your recent stay here at The Valley. We all greatly value your important business and feedback on your experience with us. Please accept my apologies for the issues you encountered. We all appreciate your patronage and hope that you will come very soon to visit us soon.Kind regards,Michela Carter

10/10 Eccellente

Mike

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a novembre 2023
Risposta di Michela Carter, il giorno 7 dic 2023
Dear Mike,Thank you for taking the opportunity to complete a review of your recent visit to the Valley Hotel. The entire team appreciates your important business and we are delighted you had a very nice stay with us and enjoyed our staff and service. I will share your comments with the team as they will be thrilled. Please come back and visit us very soon.Kind regards,Michela CarterSales Account Manager

10/10 Eccellente

Richard, Hixson

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Room was nice, but restaurant and bar area was really nice and relaxing.
Soggiorno di 1 notte a novembre 2023
Risposta di Michela Carter, il giorno 1 dic 2023
Dear Richard,Thank you for taking the opportunity to complete a review of your recent visit to the Valley Hotel. The entire team appreciates your important business and we are delighted you had a very nice stay with us and enjoyed our staff and service. I will share your comments with the team as they will be thrilled. Please come back and visit us very soon.Kind regards,Michela CarterSales Account Manager

10/10 Eccellente

Elizabeth

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
This is the most wonderful place to stay. The staff is so welcoming and the rooms are just perfect in every way.
Soggiorno di 6 notti a novembre 2023
Risposta di Michela Carter, il giorno 16 nov 2023
Dear Elizabeth,Thank you for taking the opportunity to complete a review of your recent visit to the Valley Hotel. The entire team appreciates your important business and we are delighted you had a very nice stay with us and enjoyed our staff and service. I will share your comments with the team as they will be thrilled. Please come back and visit us very soon.Kind regards,Michela CarterSales Account Manager

10/10 Eccellente

Ashley

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Valley Hotel was beautiful! The location was perfect for our visit to Samford University. I loved all the restaurants and shopping that were walkable from the hotel. I will definitely stay again.
Soggiorno di 1 notte a novembre 2023
Risposta di Michela Carter, il giorno 13 nov 2023
Dear Ashley,Thank you for taking the opportunity to complete a review of your recent visit to the Valley Hotel. The entire team appreciates your important business and we are delighted you had a very nice stay with us and enjoyed our staff and service. I will share your comments with the team as they will be thrilled. Please come back and visit us very soon.Kind regards,Michela CarterSales Account Manager

6/10 Soddisfacente

Katherine

Soggiorno di 1 notte a novembre 2023
Risposta di Michela Carter, il giorno 1 dic 2023
Dear guest,Thank you for taking the opportunity to complete a review of your recent visit to the Valley Hotel. The entire team appreciates your important business. Please come back and visit us very soon.Kind regards,Michela CarterSales Account Manager

10/10 Eccellente

Frank

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2023
Risposta di Michela Carter, il giorno 2 nov 2023
Dear FrankThank you for taking the time to fill out a review on your recent stay here at the Valley Hotel. We all greatly value your patronage and business, and we are thrilled that you had a lovely stay with us. I will share your valuable input with the team, and we hope that you will return again in the very near future.Kind regards,Michela Carter

10/10 Eccellente

Jennifer, Florence

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Such a clean, quiet hotel in the heart of Homewood - very impressed and will stay there again!
Soggiorno di 1 notte a ottobre 2023
Risposta di Michela Carter, il giorno 31 ott 2023
Dear JenniferThank you for taking the time to fill out a review on your recent stay here at the Valley Hotel. We all greatly value your patronage and business, and we are thrilled that you had a lovely stay with us. I will share your valuable input with the team, and we hope that you will return again in the very near future.Kind regards,Michela Carter

10/10 Eccellente

RICHARD

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a ottobre 2023
Risposta di Michela Carter, il giorno 30 ott 2023
Dear Richard,Thank you for taking the opportunity to complete a review of your recent visit to the Valley Hotel. The entire team appreciates your important business and we are delighted you had a very nice stay with us and enjoyed our staff and service. I will share your comments with the team as they will be thrilled. Please come back and visit us very soon.Kind regards,Michela CarterSales Account Manager

6/10 Soddisfacente

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Personale e servizio e comfort della camera
Non mi è piaciuto: Pulizia
The people at check- in were lovely and even got us in early. However, the room wasn’t in great shape and we even found a random bra in the bathroom.
Soggiorno di 2 notti a ottobre 2023
Risposta di Michela Carter, il giorno 17 ott 2023
Dear Guest,Thank you for taking the time to fill out a review on your recent visit to the Valley Hotel. We all value your important business and please accept my sincere apologies for the issues you mentioned with housekeeping and cleanliness. There is absolutely no excuse for this to have happened and I will personally address this with the entire team so that we do not have a recurrence going forward. We take extreme pride in our quality standards and we hope that you will come back again so we can win back your trust.Kind regards,Michela Carter

8/10 Buono

lorraine

Soggiorno di 2 notti a ottobre 2023
Risposta di Michela Carter, il giorno 6 nov 2023
Dear Lorraine,Thank you for taking the opportunity to complete a review of your recent visit to the Valley Hotel. The entire team appreciates your important business, and we are delighted you had a very nice stay with us and enjoyed our staff and service.Please come back and visit us very soon.Kind regards,Michela CarterSales Account Manager

10/10 Eccellente

Leah

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice hotel! Clean and comfortable with great amenities. We will definitely be staying here again!
Soggiorno di 1 notte a ottobre 2023
Risposta di Michela Carter, il giorno 17 ott 2023
Dear Leah,Thank you for taking the time to fill out a review on your recent stay here at the Valley Hotel. We all greatly value your patronage and business, and we are thrilled that you had a lovely stay with us. I will share your valuable input with the team, and we hope that you will return again in the very near future.Kind regards,Michela Carter

10/10 Eccellente

Emma

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Had an amazing experience ; super clean and fresh !!
Soggiorno di 2 notti a ottobre 2023
Risposta di Michela Carter, il giorno 10 ott 2023
Dear guest,Thank you for taking the opportunity to complete a review of your recent visit to the Valley Hotel. The entire team appreciates your important business and we are delighted you had a very nice stay with us and enjoyed our staff and service. I will share your comments with the team as they will be thrilled. Please come back and visit us very soon.Kind regards,Michela CarterSales Account Manager

10/10 Eccellente

Kelly

Soggiorno di 1 notte a ottobre 2023
Risposta di Michela Carter, il giorno 6 ott 2023
Thank you for taking the opportunity to complete a review of your recent visit to the Valley Hotel. The entire team appreciates your business and we are delighted you had a very nice stay with us and enjoyed our staff and service. I will share your comments with the team as they will be thrilled. Please come back and visit us very soon.Kind regards,Michela CarterSales Account Manager

4/10 Scarso

Viaggiatore verificato

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Bad experience room was not clean
My room was not clean. There was a dirty sock on the floor, the ice bucket was full of water. The shower grout was moldy. I let the front desk know and they said they were sorry and they would come deep clean my room while I was out. I came back 5 hours later and no one had come to clean. I called back to the front desk and all they said was "I am so sorry". That is all. I expect a clean room at any hotel, but especially at this price.
Soggiorno di 2 notti a settembre 2023
Risposta di Michela Carter, il giorno 6 ott 2023
Dear Guest,Thank you for taking the time to fill out a review on your recent visit to the Valley Hotel. We all value your important business and please accept my sincere apologies for the issues you mentioned with housekeeping and cleanliness. There is absolutely no excuse for this to have happened and I will personally address this with the entire team so that we do not have a recurrence going forward. We take extreme pride in our quality standards, and we hope that you will come back again so we can win back your trust.Kind regards,Michela Carter Sales Account Manager

10/10 Eccellente

Robin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a settembre 2023
Risposta di Michela Carter, il giorno 19 set 2023
Dear RobinThank you for taking the time to fill out a review on your recent stay here at the Valley Hotel. We all greatly value your patronage and business, and we are thrilled that you had a lovely stay with us. I will share your valuable input with the team, and we hope that you will return again in the very near future.Kind regards,Michela CarterAccount Manager

10/10 Eccellente

Sara

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was very nice. Minor complaint was that we could hear a lot of music, even up on the 5th floor, but it was off and back on at reasonable hours. Hotel was very clean, staff were friendly
Soggiorno di 1 notte a settembre 2023
Risposta di Dhiatt, il giorno 5 set 2023
Dear Sara,Thank you for taking the time to fill out a review on your recent visit here at the Valley Hotel. We are thrilled with your excellent rating and it is nice to learn that you found the hotel very clean and the staff friendly. Please accept my sincere apologies for the noise issue you encountered. We hope that you will return very soon in the near future.Kind regards,Danny HiattGeneral Manager

10/10 Eccellente

Elizabeth

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The staff is phenomenal. The food is fantastic at the restaurant, and the place is just beautiful and so clean.
Soggiorno di 3 notti ad agosto 2023
Risposta di Dhiatt, il giorno 30 ago 2023
Dear Elizabeth,Thank you for taking the time to comment on your recent stay here at the Valley Hotel. We are so appreciative of your very valuable business and fantastic comments on your visit. I will share these comments with the entire team and we hope that you will return very soon.Kind regards,Danny HiattGeneral Manager

10/10 Eccellente

Molly

Viaggio con la famiglia
Mi è piaciuto: Servizi
?
Soggiorno di 1 notte ad agosto 2023
Risposta di Dhiatt, il giorno 30 ago 2023
Dear Molly,Thank you for your excellent rating on your visit here at the Valley Hotel. Please come back soon to visit!Kind regards,Danny HiattGeneral manager

10/10 Eccellente

THOMAS

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Risposta di Dhiatt, il giorno 15 ago 2023
Dear Thomas,Thank you for staying with us at the Valley Hotel. We are thrilled with your outstanding rating and hope to see you back very soon.Kind regards,Danny HiattGeneral Manager

10/10 Eccellente

john

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Best place for us in Birmingham to see our daughter at Samford
Soggiorno di 1 notte ad agosto 2023
Risposta di Dhiatt, il giorno 15 ago 2023
Dear John,Thank you very much for taking the time to comment on your recent experience here at the Valley Hotel. We all greatly value your business and we are thrilled that you had a great stay.Kind regards,Danny HiattGeneral Manager

10/10 Eccellente

Elena

Soggiorno di 1 notte ad agosto 2023
Risposta di Dhiatt, il giorno 15 ago 2023
Dear Elena,Thank you for taking the time to fill out a review on your recent visit here to the Valley Hotel. The team is excited about your excellent rating for your stay. Please come back soon and visit us again.Kind regards,Danny HiattGeneral Manager

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Really nice hotel but the room was too warm.
The hotel was clean and well maintained. My only complaint was the the room was not well air conditioned. The thermostat would say that is was cooling but no air movement was really apparent. I am comfortable around 73 degrees in a room but my thermostat said 66 ( which should have been relatively cold to me) and it was not cool. Sleeping well is the highest priority when I travel. All other amenities mean nothing if I cannot get a comfortable night’s sleep. The staff was extremely friendly and courteous which was important because we did not get in until late and we were tired.
Soggiorno di 1 notte ad agosto 2023
Risposta di Dhiatt, il giorno 9 ago 2023
Dear Guest,Thank you so much for your nice comments and a very good rating for your recent stay here at the Valley Hotel. I am so sorry for the issues you experienced with your HVAC unit and please accept my sincere apologies for these issues. I will immediately address this concern to ensure we do not have a recurrence going forward. We hope that you will come back and visit very soon when your travel brings you back to Birmingham.Kind regards,Danny HiattGeneral Manager

10/10 Eccellente

Jonathan, Atlanta

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad agosto 2023
Risposta di Dhiatt, il giorno 8 ago 2023
Dear Jonathan,Thank you for your outstanding score on your recent visit here to the Valley Hotel. We all hope that you will be back soon to stay with us soon.Kind regards,Danny HiattGeneral Manager

8/10 Buono

Paul

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad agosto 2023
Risposta di Dhiatt, il giorno 8 ago 2023
Dear Paul,Thank you for the excellent rating of your recent stay here at the Valley Hotel. We all thank you for your valuable business and hope that you will come back and see us very soon.Kind regards,Danny HiattGeneral Manager

10/10 Eccellente

Read

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
👍
Soggiorno di 1 notte a luglio 2023
Risposta di Dhiatt, il giorno 1 ago 2023
Dear Read,Thank you for staying with us at the Valley Hotel. We are thrilled with your outstanding score for your stay. Please come back very soon to visit again and we all appreciate your business.Kind regards,Danny HiattGeneral Manager

8/10 Buono

Logan, Oak Grove

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Overall very happy but the floor in our suite was not completely swept.
Soggiorno di 1 notte a luglio 2023
Risposta di Dhiatt, il giorno 28 lug 2023
Dear Logan,Thank you for taking the opportunity to complete a review of your recent visit to the Valley Hotel. The entire team appreciates your important business and we are delighted you had a very nice stay with us and enjoyed your stay. I will personally address the housekeeping issue you mentioned so we do not have a recurrence going forward. Please come back and visit us very soon.Kind regards,Danny HiattGeneral Manager

10/10 Eccellente

Yoriko

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a luglio 2023
Risposta di Dhiatt, il giorno 10 lug 2023
Dear Yoriko,Thank you so much for your outstanding rating on your recent visit to the Valley Hotel. We hope that you will return again very soon.Kind regards,Danny HiattGeneral Manager

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great find!
Surprisingly elegant and relaxing. Every staff member was friendly and greeted with a smile even late at night or early in the morning.
Soggiorno di 1 notte a luglio 2023
Risposta di Dhiatt, il giorno 6 lug 2023
Dear Guest,Thank you for your outstanding rating and kind comments on our staff. We all greatly appreciate your business and hope that you will return very soon in the future.Kind regards,Danny HiattGeneral Manager

10/10 Eccellente

Elizabeth

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Just the best place to stay!
Soggiorno di 2 notti a maggio 2023
Risposta di Dhiatt, il giorno 30 mag 2023
Dear Elizabeth,Thank you for your kind words on your recent stay at the Valley Hotel. We all thank you for your valuable business and hope you will return and visit very soon.Kind regards,Danny HiattGeneral Manager

10/10 Eccellente

Jarena

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Loved Everything about this Hotel!
Loved everything about this hotel!! Everything was great!! I’m so glad I found this gem. I will be staying here when I’m in Birmingham!
Soggiorno di 1 notte a maggio 2023
Risposta di Dhiatt, il giorno 23 mag 2023
Dear Jarena,Thank you so much for taking the time to comment on your recent stay here at the Valley Hotel. We all greatly appreciate your patronage and I will share your great feedback with the entire team. Please come back to visit us again in the very near future.Kind regards,Danny HiattGeneral Manager

10/10 Eccellente

Kimberly

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Extremely friendly staff, rooms very nice
Soggiorno di 1 notte a maggio 2023
Risposta di Dhiatt, il giorno 10 mag 2023
Dear Kimberly,Thank you for your outstanding rating and kind words on your recent stay here at the Valley Hotel. We all are very appreciative of your valuable business and we look forward to your return very soon.Kind regards,Danny HiattGeneral Manager