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Recensioni per Residence Inn Bismarck North

3 out of 5
Residence Inn Bismarck North
3421 N 14th St, Bismarck, ND

Recensioni

9,0

Meraviglioso

Valutazione di 10 - Eccellente. 168 su 252 recensioni" "
Valutazione di 8 - Buono. 48 su 252 recensioni" "
Valutazione di 6 - Soddisfacente. 23 su 252 recensioni" "
Valutazione di 4 - Scarso. 9 su 252 recensioni" "
Valutazione di 2 - Terribile. 4 su 252 recensioni" "

9,0/10

Pulizia

9,4/10

Personale e servizio

8,8/10

Servizi

9,0/10

Condizioni e dotazioni della struttura

8,4/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Jessica

Soggiorno di 1 notte a marzo 2024

2/10 Terribile

Kim

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Danielle Koppinger, il giorno 2 feb 2024
I appreciate you taking the time to comment about your recent stay at our hotel. Guest comfort is our utmost concern, and our hotels are committed to making every possible effort to provide a great stay for every guest. It appears that we have fallen short in this case, and I do apologize. Again, thank you for your feedback.Danielle KoppingerGeneral Manager

10/10 Eccellente

JACLYN

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
All staff from fromt desk to breakfast attendant were very friendly
Soggiorno di 1 notte a gennaio 2024

10/10 Eccellente

Bruce

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Satisfied traveler!!
Very enjoyable, Courteous, quick check in. Very clean and comfortable
Soggiorno di 1 notte a gennaio 2024

10/10 Eccellente

Kelsey

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Danielle Koppinger, il giorno 8 gen 2024
We are so happy to hear you enjoyed your stay, and we thank you for your feedback! It's reviews like yours that help our staff keep going the extra mile to make sure everyone has a great experience at our property! Safe travels to you, and we hope you will come see us again soon.Danielle KoppingerGeneral Manager

10/10 Eccellente

Elsie, Watford city

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Danielle Koppinger, il giorno 8 gen 2024
We are so happy to hear you enjoyed your stay, and we thank you for your feedback! It's reviews like yours that help our staff keep going the extra mile to make sure everyone has a great experience at our property! Safe travels to you, and we hope you will come see us again soon.Danielle KoppingerGeneral Manager

8/10 Buono

Lisa, WALCOTT

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Staff was friendly. Room was well equipped with amenities. Shower wasn't warm - cool at best. Chairs needed to be replaced in breakfast area - worn and peeling
Soggiorno di 2 notti a dicembre 2023

8/10 Buono

Molly

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e comfort della camera
Loyal Customer
I love staying here! It’s getting somewhat worn but still a good stay.
Soggiorno di 2 notti a dicembre 2023

10/10 Eccellente

Marshall

Soggiorno di 1 notte a dicembre 2023

2/10 Terribile

Aegis

Soggiorno di 1 notte a dicembre 2023

10/10 Eccellente

Carol

Soggiorno di 1 notte a dicembre 2023

10/10 Eccellente

Bruce

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great Place To Stay
Very friendly staff, accommodating, clean facilities, comfortable
Soggiorno di 1 notte a dicembre 2023
Risposta di Danielle Koppinger, il giorno 12 dic 2023
We are so happy to hear you enjoyed your stay, and we thank you for your feedback! It's reviews like yours that help our staff keep going the extra mile to make sure everyone has a great experience at our property! Safe travels to you, and we hope you will come see us again soon.Danielle KoppingerGeneral Manager

10/10 Eccellente

Molly

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Loyal Customer!
Always a great stay! Love the staff, service, location.
Soggiorno di 1 notte a dicembre 2023
Risposta di Danielle Koppinger, il giorno 12 dic 2023
We are so happy to hear you enjoyed your stay, and we thank you for your feedback! It's reviews like yours that help our staff keep going the extra mile to make sure everyone has a great experience at our property! Safe travels to you, and we hope you will come see us again soon.Danielle KoppingerGeneral Manager

10/10 Eccellente

Kerry, Fargo

Soggiorno di 2 notti a novembre 2023

10/10 Eccellente

Kris

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff service was above and beyond.
Soggiorno di 2 notti a novembre 2023

10/10 Eccellente

Molly

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I am a loyal customer to this place. I did notice some wear and tear in the bathroom and sink area. But I do enjoy staying here
Soggiorno di 2 notti a novembre 2023

10/10 Eccellente

Rayma

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Excellent front desk staff. The property was clean. Lots of restaurant around the area within walking distance.
Risposta di Danielle Koppinger, il giorno 30 ott 2023
We are so happy to hear you enjoyed your stay, and we thank you for your feedback! It's reviews like yours that help our staff keep going the extra mile to make sure everyone has a great experience at our property! Safe travels to you, and we hope you will come see us again soon.Danielle KoppingerGeneral Manager

6/10 Soddisfacente

Nadine

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Good place overall
The front desk staff was very friendly. There were a lot of bugs in our room; that was yucky. Love that they have a two room suite at this place.
Soggiorno di 1 notte a ottobre 2023
Risposta di Danielle Koppinger, il giorno 26 ott 2023
Thank you very much for your feedback. I am glad that overall you had a pleasant visit, and I regret to hear that there were bugs in your room- I certainly understand the importance of a having a room without bugs, and I apologize for the inconvenience. We take pride in our ability to consistently exceed the expectations of our guests, and I thank you for sharing this information with us. We hope you will give us another try in the future.Danielle KoppingerGeneral Manager

10/10 Eccellente

Tammy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a settembre 2023
Risposta di Danielle Koppinger, il giorno 26 ott 2023
We are so happy to hear you enjoyed your stay, and we thank you for your feedback! It's reviews like yours that help our staff keep going the extra mile to make sure everyone has a great experience at our property! Safe travels to you, and we hope you will come see us again soon.Danielle KoppingerGeneral Manager

6/10 Soddisfacente

Matthew

Soggiorno di 2 notti a settembre 2023

10/10 Eccellente

Annette

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a settembre 2023
Risposta di Danielle Koppinger, il giorno 21 set 2023
We are so happy to hear you enjoyed your stay, and we thank you for your feedback! It's reviews like yours that help our staff keep going the extra mile to make sure everyone has a great experience at our property! Safe travels to you, and we hope you will come see us again soon.Danielle Koppinger

10/10 Eccellente

Emily

Soggiorno di 1 notte a settembre 2023
Risposta di Danielle Koppinger, il giorno 27 nov 2023
We are so happy to hear you enjoyed your stay, and we thank you for your feedback! It's reviews like yours that help our staff keep going the extra mile to make sure everyone has a great experience at our property! Safe travels to you, and we hope you will come see us again soon.Danielle KoppingerGeneral Manager

10/10 Eccellente

Steven

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff was great!
Soggiorno di 1 notte a settembre 2023
Risposta di Danielle Koppinger, il giorno 18 set 2023
We are so happy to hear you enjoyed your stay, and we thank you for your feedback! It's reviews like yours that help our staff keep going the extra mile to make sure everyone has a great experience at our property! Safe travels to you, and we hope you will come see us again soon.Danielle KoppingerGeneral Manger

10/10 Eccellente

Jennifer

Mi è piaciuto: Pulizia e servizi
The breakfast
Soggiorno di 2 notti a settembre 2023

8/10 Buono

Molly

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great Stay
The only issue I had with the hotel is the first morning my hubby went to get some coffee at the breakfast area. It was 9:45 am. Breakfast was scheduled to be over at 10 am. He just wanted coffee. There was nothing left for breakfast including coffee. There was a staff person there speaking broken English. He was telling those coming in for breakfast, “No more. No more food.” When asked if they were going to cook anymore food or coffee, he kept saying no, no. Why is it advertised until 10 am if they aren’t serving until then?
Soggiorno di 2 notti a settembre 2023

10/10 Eccellente

Paul

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Family vacay. Room was a suite with 2 bedrooms, 2 bathrooms and a kitchen. Very spacious, clean and modern.
Soggiorno di 1 notte ad agosto 2023

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 1 notte ad agosto 2023

10/10 Eccellente

Melanie

Soggiorno di 1 notte ad agosto 2023

10/10 Eccellente

Christopher

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad agosto 2023
Risposta di Danielle Koppinger, il giorno 12 ago 2023
We are so happy to hear you enjoyed your stay, and we thank you for your feedback! It's reviews like yours that help our staff keep going the extra mile to make sure everyone has a great experience at our property! Safe travels to you, and we hope you will come see us again soon.Danielle KoppingerGeneral Manager

10/10 Eccellente

Christopher

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The facility was clean and at easily accessible. If there was a negative, it would be that the parking lot spaces (lines) need to be repainted. Some cars were parked in two spaces which caused a shortage.
Soggiorno di 28 notti a luglio 2023
Risposta di Danielle Koppinger, il giorno 4 ago 2023
We are so happy to hear you enjoyed your stay, and we thank you for your feedback! It's reviews like yours that help our staff keep going the extra mile to make sure everyone has a great experience at our property! Safe travels to you, and we hope you will come see us again soon.Danielle KoppingerGeneral Manager

10/10 Eccellente

Thor

Soggiorno di 1 notte a luglio 2023

8/10 Buono

Marie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The room is comfortable but the carpet is looking worn. The bed is too hard, good if you like a firm mattress but it’s acceptable.
Soggiorno di 5 notti a luglio 2023

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a giugno 2023
Risposta di Danielle Koppinger, il giorno 6 lug 2023
Thank you very much for your feedback. I am glad that you had a pleasant visit. We take pride in our ability to consistently exceed the expectations of our guests, and I hope you will let us know if there are any changes we can make to ensure your next stay is even better. We look forward to welcoming you back in the future.Danielle KoppingerGeneral Manager

10/10 Eccellente

James

Soggiorno di 1 notte a luglio 2023

4/10 Scarso

Grant

Walked into the lobby with Fox News playing full blast on the large flat screen TV in the lobby … this was beyond unwelcoming … spewing all kinds of distasteful coverage of Trump and MAGA drama … the whole stay from that point on was rather uncomfortable and we felt very unwelcome. Is this the kind of atmosphere that the Marriot is wanting to create?
Soggiorno di 1 notte a giugno 2023
Risposta di Danielle Koppinger, il giorno 19 giu 2023
I appreciate you taking the time to comment about your recent stay at our hotel. Guest comfort is our utmost concern, and our hotels are committed to making every possible effort to provide a great stay for every guest. It appears that we have fallen short in this case, and I do apologize. Again, thank you for your feedback.Danielle KoppingerGeneral Manager

6/10 Soddisfacente

Mary

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
Dog hair
The couch was full of dog hair. When I pulled the fold out bed out for grandkids, I saw all the dog hair. stuck to Couch Cushions. I'm allergic to dogs and cats had to take meds all weekend to stay out of the hospital. I really wish they would keep certain rooms for animals as not all of us sleep with animals. It was a nice room just thought it would be clean.
Soggiorno di 2 notti a giugno 2023
Risposta di Danielle Koppinger, il giorno 6 giu 2023
I appreciate you taking the time to comment about your recent stay at our hotel. Guest comfort is our utmost concern, and our hotels are committed to making every possible effort to provide a great stay for every guest. It appears that we have fallen short in this case, and I do apologize. Again, thank you for your feedback.Danielle KoppingerGeneral Manager

6/10 Soddisfacente

Jessica

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
The property has a nice seating area outside to enjoy time outdoors... bonfire pit, grill, etc. I didn't like the dogs all over. I didn't realize it was an animal friendly hotel and I don't care for animals all around me.
Soggiorno di 1 notte a maggio 2023
Risposta di Danielle Koppinger, il giorno 25 mag 2023
I appreciate you taking the time to comment about your recent stay at our hotel. Guest comfort is our utmost concern, and our hotels are committed to making every possible effort to provide a great stay for every guest. It appears that we have fallen short in this case, and I do apologize. Again, thank you for your feedback.Danielle KoppingerGeneral Manager

6/10 Soddisfacente

Amber

Viaggio con animali domestici, Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Non mi è piaciuto: Pulizia
Check in was quick and front desk attendants were pleasant and friendly. Overall a nice hotel. My only real complaint is with the room. We stayed in a pet room as we had our dog with us. I don’t expect these rooms to be perfect but when I opened the door to the room it smelled like a kennel on a hot summer day. It’s obvious previous doggy guests have left their mark. The room was also not as clean as I’d like. Hairs on the floor in bathroom and in the tub, sticky residue on the table. I’d recommend removing the carpet from pet rooms, it’s gross, unsanitary and harder for housekeeping to keep clean. Ultimately pet owners need to do better and not ruin it for the rest of us.
Soggiorno di 2 notti a maggio 2023

10/10 Eccellente

Rebecca

Soggiorno di 2 notti a maggio 2023

10/10 Eccellente

Jane

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very comfy beds, very clean, friendly staff will definately stay here again
Soggiorno di 5 notti ad aprile 2023
Risposta di Danielle Koppinger, il giorno 27 apr 2023
We are so happy to hear you enjoyed your stay, and we thank you for your feedback! It's reviews like yours that help our staff keep going the extra mile to make sure everyone has a great experience at our property! Safe travels to you, and we hope you will come see us again soon.Danielle KoppingerGeneral Manager

6/10 Soddisfacente

Camila

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Pool was cold and poor breakfast..couldn’t believe it was a Residence inn
Soggiorno di 1 notte ad aprile 2023
Risposta di Danielle, il giorno 21 apr 2023
We pride ourselves in providing each and every guest with a high quality experience and it seems we have fallen short during your recent stay. I sincerely apologize for any inconvenience caused to you while staying with us. I will follow up with my team immediately to ensure we take all necessary steps to make sure this does not happen in the future. Thank you again for sharing.Danielle KoppingerGeneral Manager

8/10 Buono

Tammy

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
King suite
It was very spacious room and very clean. We did have to ask for bedding the for the sofa sleeper, they were not in the room that was reserved for 3 people. (King suite) Bedding the king bed were to small and we have remake the entire bed every morning due to this. Otherwise it was a great stay!
Soggiorno di 3 notti ad aprile 2023
Risposta di Danielle Koppinger, il giorno 18 apr 2023
Thank you for taking the time to fill out our survey - Your feedback is very important to us! I am glad to hear you were pleased with many parts of your stay, but I do apologize that you had trouble with your bedding during your visit. I certainly do appreciate the importance of a good night's rest, and I have addressed this issue with my head housekeeper so that this does not continue to happen. We are always looking for ways to improve the quality of each guest's visit, so if there is anything else we can do to improve your next stay at our property, please feel free to let me know personally. Again, thank you for your time, and we look forward to seeing you again on your next visit!Danielle KoppingerGeneral Manager

10/10 Eccellente

Jessica

Soggiorno di 1 notte a marzo 2023
Risposta di Danielle Koppinger, il giorno 17 apr 2023
We are so happy to hear you enjoyed your stay, and we thank you for your feedback! It's reviews like yours that help our staff keep going the extra mile to make sure everyone has a great experience at our property! Safe travels to you, and we hope you will come see us again soon.Danielle KoppingerGeneral Manager

8/10 Buono

Peggy

Soggiorno di 2 notti a marzo 2023

10/10 Eccellente

erika

Viaggio con animali domestici, Viaggio di lavoro
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Great
Soggiorno di 6 notti a marzo 2023
Risposta di General Manager, il giorno 26 mar 2023
We are so happy to hear you enjoyed your stay, and we thank you for your feedback! It's reviews like yours that help our staff keep going the extra mile to make sure everyone has a great experience at our property! Safe travels to you, and we hope you will come see us again soon.Danielle Koppinger

8/10 Buono

Bruce

Mi è piaciuto: Pulizia, personale e servizio, servizi
Soggiorno di 2 notti a marzo 2023

6/10 Soddisfacente

Sarah

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
The staff was very friendly. Breakfast leaves something to be desired. The sausage was cold, the casing was think and chewy. The eggs were also only warm. Not much available for those with gluten allergies. Drain in the bathroom sink stunk like sewer every time the water was turned on. Only three towels in the room for four people. Stains on the furniture and carpet.
Soggiorno di 2 notti a febbraio 2023

6/10 Soddisfacente

Kerry

Mi è piaciuto: Personale e servizio
Food was cold, greasy, dry. Not good options. Bathroom was not as clean as it should be
Soggiorno di 2 notti a febbraio 2023

8/10 Buono

Sarah

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Our room needs some updating. Scuffs on the walls and trim work. Elevators need to be vacuumed. Breakfast wasn’t great. Eggs were watery and they served sandwich slice Canadian bacon for the meat option. Breakfast the second day was better. Would stay again.
Soggiorno di 2 notti a febbraio 2023

8/10 Buono

Nevada

Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 2 notti a gennaio 2023