Case rurali a Black Hawk

“The resort fee is nonsense for what? The spa would’ve been nice to use, but it was full of kids even after hours when they shouldn’t be in there. The casino it’s OK the layout is confusing. The restaurants are way overpriced. We ended up eating dinner at Monarch.”

“Had table games which I liked. Just overall a great place for the value.”

“Went to check in. Stood in line for 45 minutes because the group in front of me was paying in cash. Evidently, they can’t check in more than one group at a time. Once I checked in, the room air conditioner was blowing extremely cold air. I turned the temperature up a little. The air conditioner unit started blowing water mist, and lots of frost started falling onto the carpet. The mist and frost ended up getting on my business suits because the closet area is just below the AC unit and...

“After parking, went up 2 floors to check in. Nobody was there. Used the phone to call, and the person that answered said that they were short handed. Did not offer to send someone over to help. Said to walk aprox 2 blocks to another building to check in. After complaining, he said to use the kiosk. The kiosk did not work. Had to walk the 2 blocks, and during the check-in, nobody apologized. Very un-professional for a large hotel.”

“We’ve been staying at this place for a while now, and we absolutely love it. The staff is incredibly helpful and friendly, from the front desk to the bar and kitchen. The room we stayed in had one of the best views we’ve ever had, and they truly elevated the glamping experience to a whole new level. We highly recommend this place, and we’re already planning our next trip with family or friends. Thank you all at the staff for making our stay so unique and memorable.”

“No recommend from us, very dirty!!!”

“Nice hotel for the price, I would stay here again”