Ciao Michela! Grazie per la bella recensione, per tua info da Settembre avremo solo camere con il bagno privato! A presto!

Non capisco davvero come abbia potuto constatare la camera sporca e l'assenza di personale, viviamo dentro il B&B e diciamo sempre all'arrivo dei nostri ospiti che siamo a disposizione in qualsiasi momento al primo piano o qualora fossimo fuori casa, al telefono. Le camere vengono pulite da personale qualificato e controllate da me personalmente tutti i giorni.

Thanks Robin, you were adorable too :))

Your review is totally absurd, we told you that check out time was at 11:30 and you disappeared leaving the luggage in the room and came back at 12. You were disrespectful, not us. I don't comment the rest because your opinion means nothing to us.

Thank you!

Thank you! We hope to have you back here soon! Kindest regards, B&B Cristina Rossi

Thank you! We hope to have you back here soon! Kindest regards, B&B Cristina Rossi

We usually don't reply to bad reviews if the guest is right, but in this case we are really disappointed with yours, since it is full of lies! It is absolutely not true that photos are photoshopped, as if you could say it plurally for every room since you have been only in one and didn't see the other rooms! Also, we went to check your room after you complained, and there was no dust, dirt or blood anywhere! It is unbelievable how some people just need to complain for who knows which reason. And there is the luggage storage in the building, you just didn't want to use it because you wanted us to keep the luggage in our apartment, as if in a B&B being only 2 people, we could wait every single day for every guest to come back to take the luggage. We already have 3-4 arrivals per day, if we also had to keep luggages of every guest with us we couldn't ever leave the apartment. Really disappointing behavior from your side after everything we have done for you, replying to every requests, everything except being your slaves, which was basically what you were looking for. Next time look elsewhere for that, thanks!

Thank you! We hope to have you back here soon! Kindest regards, B&B Cristina Rossi

The amount you paid for Friday night in Bologna in high season is really cheap, and it wasn't 100€ (or dollars) but much less. If you had any complaining to do, you could have done it during your stay, so we could solve any problem. Really not nice to make bad reviews just afterwards (also on google you did it) without asking anything. We never have guests like you, and we hope to never have again.