It is hard for me to give this home a positive review, since we ended up moving to a different cabin after our first evening's stay. The three stars are for the cabin location, view, and overall decor. We had initial issues with the hot tub not being clean. Carolina Rentals sent someone over immediately to perform a drain and refill, but one of the tub pillows was missing and they all looked like they needed to be replaced, regardless tub could not be used since water temp needed time to get back to 100+.It was frustrating too, that the inspector mentioned he never checked the hot tub, because they were too busy. After putting our groceries in cabinet we realized that ants were everywhere, especially all over kitchen counter. The toilet in front bathroom would not flush. There was a ceiling leak in the dining room. This did not impede our stay but wanted to make sure owners were made aware since water was dripping down wall near electric. The hvac vent in main living area was draped in cobwebs and missing filter. All of these issues w/i 24 hours was more than we expected, especially with the additional cleaning charges for the hot tub. We called CCR multiple times to see what our options were. They were very courteous on the phone, but we had to wait several hours for a manager to make a decision. It was a frustrating start to our mountain vacation. Luckily we had better luck with our second cabin.