Thank you. As long as my guest express their expectations to us when they arrive at our Guest House, we will always go out of our way to help them have a fantastic stay. You will always be welcome to return.

This is what myself and staff aim for. 100% satisfaction for our guest. If anything is out of place when you arrive, please let us know. Please understand that there is no need to wait until after you leave to comment about it, when we might very well be able to address it & fix it. Thank you for considering our Guest House property.

Thank you for taking the time to write a review. We here at the Dawson's House, always aim to please our guest, and we are glad you were completely satisfied.

Travelocity and Expedia allows this person and others to leave a review when they have not stayed at the property. This person never stayed with us.

Our HOME is classified as a GUEST HOUSE in name and description (please look just above where it says 'Guest Reviews'). We do love to get ACCURATE feedback from guest. This is how we are able to improve on our guest experience. We did accommodate this guest's CHECK-IN at 1 o'clock in the morning. Check-out is 12 noon, and we were unable to allow for a late Check-Out request, because we had other reservations. Our community offers the relaxation of a Large Pool, Basket ball/Tennis Court, Exercise Room and Kids Play Area (this is not available @ 1am). Our guest chose the shared bathroom accommodation and not the 'Comfort House, Non Smoking, Private Bathroom'. Expecting a HOTEL and instead booking a GUEST HOUSE and not being able to over stay their check-out time, must have irritated our guest to the point where they felt it necessary to give the lowest score, and write an untruthful review. Please look at all our reviews, so you will understand we do run a REASONABLY PRICED, very clean, comfortable Guest House with a pool.

So sorry that we could not extend your 'check-out time' to 2pm, but we did have another guest arriving, so we had to be firm about the original 12noon 'check-out'. I hope that other potential guest reading your review will understand that ALL of the negative INACCURACIES could stem from your late 'check-out' request being denied. We run a clean, comfortable (reasonably priced), Guest Home, which we continue to monitor and update, and most of are guest are VERY satisfied.

We are happy to know we met your needs. As for all our guest, just let us know your requirements, and our staff will try our best to help. Thank you.

We are listed as a GUEST HOUSE. Just like our property name 'Dawson's HOUSE'. All our options are provided upon request. Extra bedding is available for up to 3 people. Blankets, sheets, and xtra fluffy pillows are all stocked and ready for our guest. Please choose the room which already has 2 beds listed, otherwise if you choose a room with 1 bed, we can only offer to bring in a pillow-top mattress in an attempt to satisfy your needs without an extra charge. We often get great reviews for our HELPFUL STAFF, but while you are here please communicate with us YOUR NEEDS.

This customer never stayed at our property. This is why his name is not posted, and there is no comment about the facility, or his experience. DEFAMATION.

"When booking we were unaware that the accommodation is a guest house and is located in a guarded area. Only after consultation with the security service, we could pass the barrier. Since the accommodation looked like a private home, we did not know if we were right. A very friendly Jamaican met us, explained the difference between hotel and house, showed us the parking lot, his house and our room in it. The only downer was the shared bathroom and owner's toilet for cleanliness. But I would like to emphasize the very gracious friendliness of the owner and his daughter, we were served a decent breakfast with real plates and cutlery. The price for the offered is absolutely fine and we would book again." Thank you for posting your review. This will help us to improve in areas where we are not PERFECT. I hope that all our future guest will communicate with us, and tell us of their expectations while they are here, so we might be able to enhance their stay and improve their level of satisfaction. We do aim for PERFECTION !!

Thank you.