Hotel a Brecksville Reservation

“H”

“WE ONLY BOOKED THIS HOTEL BECAUSE IT HAD A HOT TUB!! WHEN WE CHECKED IN NO ONE TOLD US IT WAS NOT WORKING. AFTER HIKING AT CUYAHOGA NATIONAL PARK ALL DAY WE REALLY WANTED TO SOAK IN THE HOT TUB...BUT IT WAS NOT WORKING!!! MANAGER SAID HE WOULD AUTHORIZE A REFUND THRU EXPEDIA. THATS MY NEXT STEP”

“Staff was super friendly! Felt safe and comfortable the whole time.”

“Upon arrival to our room we found a pile of trash, walked into the room and didn't get the room we reserved. We went down to the lobby to ask and we were dismissed. Couple ours later our next door neighbors and across the hall neighbors had a disagreement which cause of the police to come not to mention the yappy dog next door for both nights we stayed. Dogs were aloud on the 1st floor, we were on the 2nd. Then we were informed by another guest that there had been a robbery on the 2nd floor...

“Ottima la stanza con cucina, frigo mastodontico e piastra a induzione, ma senza nessun attrezzo di cucina, mancava l'asciugacapelli. Considerando il costo, la colazione era vergognosa. Nessun piatto, solo qualche snakes e degli yogurts. Non previsti: fette di pane, granola, latte fresco, confettura, burro, formaggio, frutta e succo di frutta. ”

“Rooms were clean”

“I have pictures of the black mold on the ceiling in the bathroom. Being allergic to black mold, it made me very ill.”

“Camera grande e bella, materasso NON BUONO”

“The bed was very comfortable.”