Chalet a Brocton

“Absolutely wonderful place to stay! Very clean, beautiful place with wonderful staff! Will definitely stay here again. Loved it!”

“Everything was great”

“The breakfast was great. The shower curtains kept sliding down and it was hard to keep the floor dry. ”

“Perfect location, attentive staff - right near the Lucy statues. Nice history and photos throughout. Very near National Comedy Museum which is a must!!!!”

“The hotel as a whole needs updating. The front desk person when we checked in wasn’t very clear of instructions(didn’t tell us floor) they also didn’t want car info or check my id(which makes me nervous that anyone can use your name and check in). There was carpets taped down to the floor, there was chunks of dried mud in the hall. Our room was ok but the bathroom needed a nice deep clean, especially the tub/shower. Overall it was an ok experience but I would not stay there again unless it has...

“I ordered two rooms with jacuzzi and when I arrived they were under maintenance and they didn't refund me they gave me one of less money which I didn't agree with and the office was dirty they didn't give breakfast bad services”

“Smooth check in. Continental breakfast had a good selection and staff were courteous ”

“Everything was amazing. Except the one thing that matters at a hotel. The bed. I checked into the hotel and laid down on the bed. Pretty sure I didn’t lay on the bed… I just leaned against the floor with blankets. --- This hotel bed is so hard, I think it’s actually part of the building’s load-bearing structure. --- I tried fluffing the pillow. Turns out it was just a second mattress. --- I rolled over in my sleep and got a concussion from the mattress. --- The hotel bed is so firm...