Hotel con piscina a Broken Head

“There are no staff. This is a self-serve property. It works quite well. But the walls are incredibly thin. A person talked - not shouting or fighting, just talking - for 3 hours non-stop in the room next to us (finally stopping at 2am) and I could hear every word. The person in the room on our other side thought it was us (so could hear it 2 rooms away!) and was kicking the walls until I shouted that it was another room. Onsite staff would be useful in a case like that.”

“The room was not properly cleaned and, in all likelihood, had not been for some time. Shards of broken glass were scattered around on the floor, shower cubicle was very slippery as had not been properly cleaned beyond a cursory wipe-over. Somehow the front desk staff were critical of US for not notifying them earlier - not a very friendly or empathetic response.”