Hall

Recensioni per SureStay Hotel by Best Western Brunswick

2.5 out of 5
SureStay Hotel by Best Western Brunswick
2300 Perry Lane Road, Brunswick, GA

Recensioni

7,0

Buono

Valutazione di 10 - Eccellente. 153 su 607 recensioni" "
Valutazione di 8 - Buono. 197 su 607 recensioni" "
Valutazione di 6 - Soddisfacente. 123 su 607 recensioni" "
Valutazione di 4 - Scarso. 68 su 607 recensioni" "
Valutazione di 2 - Terribile. 66 su 607 recensioni" "

7,0/10

Pulizia

7,6/10

Personale e servizio

6,8/10

Servizi

6,6/10

Condizioni e dotazioni della struttura

7,4/10

Ecosostenibilità

Recensioni

8/10 Buono

jason

Mi è piaciuto: Pulizia
Soggiorno di 1 notte a maggio 2024
Risposta di Guest Relations Specialist, il giorno 6 mag 2024
Hi Jason,Thank you for taking the time to share your experience with us. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.

10/10 Eccellente

Maurice

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Older renovated, new carpets and flooring. Nice restaurant walking distance. Room was clean. Basic stuff but great price for travelers.
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Relations Specialist, il giorno 21 apr 2024
Hi Maurice,We appreciate your feedback and are glad to hear you found our recently renovated accommodations satisfactory. Our ongoing efforts to update our facilities, including new carpets and flooring, aim to enhance the overall guest experience. It's fantastic to know that you enjoyed the convenience of having a nice restaurant within walking distance. Ensuring cleanliness and providing essential amenities are among our top priorities, and we're pleased that you found your room to be clean and well-maintained. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.

10/10 Eccellente

Dianna

Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Relations Specialist, il giorno 6 mag 2024
Hi Diana,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

2/10 Terribile

Rodrigo

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di Guest Relations Specialist, il giorno 7 apr 2024
Hi Rodrigo,I'm sorry to hear that your experience wasn't up to your expectations. Your feedback is important, and if there are specific aspects you'd like to share or if there's anything we can do to address your concerns, please feel free to provide more details. Our goal is to ensure all guests have a positive stay, and your input helps us make improvements.

2/10 Terribile

Davette

Viaggio con animali domestici, Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very soon after checking in for a two night stay I killed a roach crawling across the floor. Hoped it was a fluke. At 3:00 AM I got up to pee and took my phone with flashlight with me and wore shoes. Killed 3 more roaches. Never went back to sleep. When I got out of bed every small thing left on the floor had a roach under it. Showered and checked out. Asked for a refund for the night we didn’t stay. They refused to give our money back. Aside from this the mattress was completely worn out and there were holes in the drywall behind every doorknob. Terrible property. Do not stay here. I’m surprised Best Western tolerates this.
Soggiorno di 2 notti a marzo 2024
Risposta di Manager, il giorno 27 mar 2024
Hello Davette, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

6/10 Soddisfacente

USMC

Viaggio di gruppo, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi
The toilet was leaking and there isn’t a seal around the door, so you hear everything that happens in the hallway, AC had a musty smell every time it come on.
Soggiorno di 2 notti a marzo 2024
Risposta di Manager, il giorno 19 mar 2024
Hello USMC, We appreciate your feedback regarding your recent stay with us. Our team will look into the maintenance issues you mentioned to ensure a more comfortable experience for our future guests. Thank you for bringing these matters to our attention so we can address them accordingly.

2/10 Terribile

Andrew

Viaggio di gruppo, Viaggio di coppia, Viaggio con la famiglia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Holes in the wall, roaches in the bathroom, dirty sheets, internet did not work and had no cell service. Spend the extra and stay somewhere else not worth the trouble. Staff was nice enough though no real issues outside of the room.
Soggiorno di 4 notti a marzo 2024
Risposta di Manager, il giorno 19 mar 2024
Hello Andrew, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

10/10 Eccellente

Valerie

Viaggio di coppia
Mi è piaciuto: Pulizia e servizi
Spacious room. Extra chair one for me and husband. Friendly service
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 17 mar 2024
Hello Valerie,Thank you for sharing your positive feedback with us! We are delighted to hear that you enjoyed your stay with us, particularly the spacious room and the friendly service provided. We appreciate your kind words and hope to welcome you back again soon for another enjoyable experience!

6/10 Soddisfacente

Eileen

Soggiorno di 3 notti a marzo 2024
Risposta di Guest Relations Specialist, il giorno 4 apr 2024
Hi Eileen,Thank you for sharing the rating about your experience here with us. We are happy to see your stay was pleasant overall, and we hope to have the pleasure of hosting you again soon.

2/10 Terribile

Mike

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I came into Brunswick late and spent 3 hours trying to find a hotel from Kingsland - Brunswick , everyone was sold out . As I am booking a room at this location it became midnight and the reservation rolled over to the next day online and I ended up booking for the wrong night . I tried to call and speak to someone the next day but was told , too bad no refunds . Then Michelle takes my info and says her manger Kevin would call me back and I could discuss it with him but he won’t do anything about it . I asked her why and her response was because I know how he is and he never gives refunds . I then asked to have the reservation moved to another night that I come to Brunswick 8 times a year . I again was denied . Here it is day 6 and I still haven’t heard from this guy Kevin . With zero regard for their customers and some of the worst customer service I have even experienced I would not recommend this place to anyone !! It already looked like a roach motel but we needed a room for a few hotels to get some sleep and had no other choice . If you have other options I highly suggest you find a different place and not give these people any of your money
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 16 mar 2024
Hello Mike, We apologize for any inconvenience you may have experienced. Our policies do state that refunds are not typically granted for no-show reservations. We value all feedback and will address this situation with our team for improvement. If you have any further concerns, please feel free to reach out to management directly.

8/10 Buono

Laura

Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 5 apr 2024
Hello Laura,We are delighted to hear that you had a pleasant stay with us! If you have any further comments or suggestions, please don't hesitate to contact us directly. We look forward to welcoming you back in the future for an even better experience.

10/10 Eccellente

Ali

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It was easy check in and right off the interstate. Our room was nice for a good nights rest to continue our travel. Hotel staff was friendly!
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 9 mar 2024
Hello Ali,We're delighted to hear that you had a smooth check-in experience and enjoyed a comfortable stay at our conveniently located hotel. Our team strives to provide friendly service to all guests. Thank you for sharing your positive feedback with us!

10/10 Eccellente

Melanee

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was clean and it was very hard to find
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 15 mar 2024
Hello Melanee,We appreciate your feedback on the cleanliness of our hotel. We apologize for the inconvenience you experienced in finding us and recommend contacting us directly for further assistance with directions. Thank you for choosing us for your stay and for taking the time to leave a review.

6/10 Soddisfacente

Jack

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Old but had new flooring
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 5 mar 2024
Hello Jack, We appreciate your feedback regarding our new flooring and will share your comments with our team for further review. Rest assured, we are always looking for ways to enhance our guests' experience. Thank you for staying with us and we hope to welcome you back again soon.

8/10 Buono

Joy

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Friendly staff, older but clean
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 5 mar 2024
Hello Joy, We're glad to hear you found our staff friendly and the hotel clean. We value your feedback and hope you had an enjoyable stay. Please don't hesitate to reach out to our management team for any further assistance or suggestions you may have.

10/10 Eccellente

Isabelle

Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 24 mar 2024
Hello Isabelle,We are delighted to hear that you had a wonderful stay with us! Please feel free to reach out if you have any further comments or suggestions.

10/10 Eccellente

CHARLES

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Door wasn't locking properly, had to mess with it. I let the front office know. Good orice just spending the night.
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 1 mar 2024
Hello CHARLES,Thank you for the review of your stay at our hotel. We sincerely value our guests’ time; therefore, we regret your inconvenience with the door that wasn't locking properly, had to mess with it; we hope you will accept our apologies. Please be assured your issue will be discussed with the team to improve our guest experience in the future. Thank you for your patience; we hope you will give us another chance to serve you better.

8/10 Buono

charles

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Convient for walking .
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 27 feb 2024
Hello charles,We're delighted to hear that you found our location convenient for walking. If you have any other feedback to share, please feel free to reach out.

6/10 Soddisfacente

Yousef

Viaggio di gruppo, Viaggio di lavoro
Mi è piaciuto: Pulizia
It’s a good area for sleeping, but the some room, the air condition they didn’t work good
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 22 feb 2024
Hello Yousef, We appreciate your feedback regarding your recent stay. We regret to learn about the issue with the air conditioning in your room. Our team will look into this matter to ensure all amenities are functioning properly for future guests. Thank you for bringing this to our attention as we strive to provide a comfortable experience for all our guests.

6/10 Soddisfacente

Bridget

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
I was appalled at the appearance of room assigned, there were spiderwebs on wall near the door, the chair upon entering to the right of the room was soiled, the bathtub had a soiled ring, the shower curtain was soiled, and there are numerous other concerns.
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 14 feb 2024
Hello Bridget, Thank you for taking the time to provide your feedback. We apologize for any inconvenience you experienced during your stay. We strive to maintain a high standard of cleanliness and we will address your concerns with our housekeeping team. We appreciate your input and will use it to improve our services.

6/10 Soddisfacente

SUBHAS

Viaggio con la famiglia
poor maintenance, the a/c cannot be turned off using the selector dial, I had to switch it off . breakfast was below average
Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 9 feb 2024
Hello SUBHAS,We apologize for any inconvenience you experienced with the A/C and breakfast during your stay. We have noted your feedback regarding the A/C selector dial and will address it with our maintenance team. We strive to continuously improve our services and appreciate your valuable input to help us enhance our guest experience.

6/10 Soddisfacente

Gary

One night stay
No soap, no washclothes. Not bad but not great. Served it’s purpose for 1 night but would not have wanted to stay longer.
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 6 feb 2024
Hello Gary, Thank you for your feedback. We apologize for any inconvenience you experienced during your stay. We appreciate your candid comments and will use them to improve our services. We hope to have the opportunity to welcome you back in the future for a more satisfactory experience.

10/10 Eccellente

Ronald

Soggiorno di 1 notte a febbraio 2024
Risposta di Manager, il giorno 22 mar 2024
Hello Ronald,We are glad to hear that you had a wonderful stay with us! If you have any further comments or suggestions, please feel free to reach out to us directly. We look forward to welcoming you back in the future.

8/10 Buono

Marvin

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Has a workout room
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 1 feb 2024
Hello Marvin,Thank you for your review! We appreciate your feedback and are glad to hear that you enjoyed our workout room. We strive to provide excellent amenities for our guests to enjoy during their stay. We hope to welcome you back soon for another fantastic experience at our hotel.

6/10 Soddisfacente

Roger

Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 13 feb 2024
Hello Roger, We appreciate you choosing our hotel for your stay. If you have any specific feedback about your experience, please reach out to us directly so that we can address any concerns you may have had. We strive to provide exceptional service and hope to have the opportunity to welcome you back in the future.

8/10 Buono

Marilyn

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 2 notti a gennaio 2024
Risposta di Manager, il giorno 20 gen 2024
Hello Marilyn,We appreciate you taking the time to rate our hotel. If you have any feedback or concerns, please feel free to reach out to us directly so we can address them. We value your input and strive to continuously improve our services.

6/10 Soddisfacente

James

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 14 gen 2024
Hello James,We appreciate you choosing our hotel for your stay. If you have any specific concerns or feedback about your experience, we encourage you to reach out to us directly. We value your input and would welcome the opportunity to address any issues you may have had. We hope to have the chance to welcome you back in the future for a more enjoyable stay.

4/10 Scarso

Karen

Viaggio con la famiglia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Room’s definitely need an upgrade, mattress as well.
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 13 gen 2024
Hello Karen,Thank you for sharing your feedback on our hotel accommodations. We appreciate your suggestion for an upgrade and will take it into consideration for future improvements. We hope you enjoyed the other aspects of your stay with us and would love to welcome you back in the future.

6/10 Soddisfacente

Tonino Di

Mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 13 gen 2024
Hello Tonino Di, Thank you for choosing our hotel for your stay. We appreciate your support and hope you had a pleasant experience. Please feel free to reach out to us directly if there are any specific concerns or feedback you would like to share. We value your input and would be happy to address any issues to improve our guest experience.

8/10 Buono

Patricia

Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 9 gen 2024
Hello Patricia,Thank you for choosing our hotel for your stay. We appreciate your positive rating and value your opinion. We encourage you to reach out to us directly if you have any further feedback or suggestions. We look forward to the opportunity to welcome you back in the future.

10/10 Eccellente

Susan

Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 9 gen 2024
Hello Susan,Thank you for choosing to stay with us! We are thrilled to hear that you had an excellent experience during your stay. We hope to have the opportunity to welcome you back in the future and provide another outstanding stay.

6/10 Soddisfacente

Vicky

Viaggio con animali domestici, Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
While the property was obviously well-maintained and the room was clean, we found out after the fact that it has a reputation for being an unsafe area. In addition, the internet provided was horrible. We had to go out in the parking lot to get a decent signal. For the price, it was acceptable, but the old adage "you get what you pay for" certainly applies here.
Soggiorno di 2 notti a dicembre 2023
Risposta di Manager, il giorno 10 gen 2024
Hello Vicky, Thank you for choosing our hotel during your recent stay. We appreciate your feedback and are glad to hear that you found the property well-maintained and the room clean. We apologize for any inconvenience caused by the internet connection. We aim to provide a comfortable and enjoyable stay for our guests and will take your comments into consideration for future improvements.

6/10 Soddisfacente

Real

Mi è piaciuto: Personale e servizio
Dirty shower
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 7 gen 2024
Hello Real,Thank you for bringing this to our attention. We apologize for any inconvenience you may have experienced during your stay. Cleanliness is of utmost importance to us, and we appreciate your feedback. We will pass on your concerns to our housekeeping team for immediate attention.

2/10 Terribile

NATASHA

Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 22 gen 2024
Hello NATASHA, We're sorry to hear that your stay didn't meet your expectations. We encourage you to please reach out to us directly with any specific feedback you would like to share so that we can address and improve upon any areas of concern. We value your input and hope to have the opportunity to welcome you back in the future for a more enjoyable stay.

8/10 Buono

Tracy, Leesville

Viaggio di coppia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
staff was very nice, breakfast was okay, older hotel.
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 30 dic 2023
Hello Tracy,Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our staff to be friendly and welcoming. While we appreciate your input regarding breakfast, we are sorry to hear that you found our hotel to be older. We value your opinion and will certainly take it into consideration as we continue to improve our property.

4/10 Scarso

Viaggiatore verificato

Viaggio con la famiglia
Non mi è piaciuto: Pulizia e comfort della camera
1/4 inch of dust all across headboard.. Filthy vent in bathroom…dirt and dust hanging out of it. Dust on chair and alarm clock. Floor was clean. Decor minimal. Very friendly desk clerk.
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 30 dic 2023
Dear Guest, Thank you for your recent stay and for taking the time to share your feedback. We appreciate your kind words about our friendly desk clerk and are glad you found our floor clean. We apologize for any cleanliness issues you encountered in the room. Your comments will be shared with our housekeeping team for immediate attention. We value your feedback and hope to have the opportunity to exceed your expectations in the future.

10/10 Eccellente

Timia

Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 30 dic 2023
Hello Timia,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience with us. We strive to provide exceptional service to all our guests and we are glad that we exceeded your expectations. If there is anything else we can do for you, please do not hesitate to reach out. Looking forward to welcoming you back in the future!

10/10 Eccellente

Kedeivera

Viaggio di gruppo, Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Risposta di Manager, il giorno 6 feb 2024
Hello Kedeivera,We are delighted to hear that you had a fantastic experience during your stay with us! We strive to provide exceptional service and it is always rewarding to receive such positive feedback. If you have any additional comments or suggestions, please don't hesitate to reach out to us. We hope to welcome you back soon for another wonderful stay!

6/10 Soddisfacente

Tyler

Mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 17 dic 2023
Hello Tyler,We appreciate you choosing to stay with us. If there is any specific feedback you would like to share, we encourage you to reach out to us directly so that we can address any concerns you may have had during your stay. We value your input and hope to have the opportunity to host you again in the future.

10/10 Eccellente

Ruth

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 10 dic 2023
Hello Ruth,Thank you for choosing our hotel for your stay! We're thrilled to hear that you had a wonderful experience with us. If you have any further feedback or suggestions, please don't hesitate to reach out to us. We hope to welcome you back again soon for another outstanding stay!

6/10 Soddisfacente

Line

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Cette chambre manquait d’amour…
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 5 dic 2023
Hello Line,We're sorry to hear that you felt our room was lacking in charm. We appreciate your feedback and will take it into consideration to improve the overall guest experience. Thank you for staying with us and we hope to have the opportunity to welcome you back in the future.

10/10 Eccellente

Luke

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
N/A
Soggiorno di 3 notti a novembre 2023
Risposta di Manager, il giorno 2 dic 2023
Hello Luke,Thank you for sharing this review, and we welcome you to visit us again anytime!

6/10 Soddisfacente

Alex

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi
Breakfast could be better No vending machines
Soggiorno di 3 notti a novembre 2023
Risposta di Manager, il giorno 26 nov 2023
Hello Alex,Thank you for sharing your feedback on our breakfast offerings. We appreciate your input and will take it into consideration for future improvements. In regards to vending machines, we understand your concern and will explore ways to enhance the convenience for our guests.

8/10 Buono

Pooja

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good in general
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 24 nov 2023
Hello Pooja,Thank you for taking the time to share your feedback. We appreciate your kind words about your overall experience at our hotel. If there's anything specific you would like to highlight or any suggestions for improvement, please let us know. We value your input and hope to welcome you back in the future for another enjoyable stay.

10/10 Eccellente

Keith, Jupiter

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Risposta di Manager, il giorno 24 nov 2023
Hello Keith,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

8/10 Buono

Aleksandr

Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 9 dic 2023
Hello Aleksandr,Thank you for choosing our hotel for your recent stay. We appreciate your positive rating and we're glad to hear that you had a satisfying experience during your visit. If you have any further feedback or suggestions, please feel free to reach out to us directly. We hope to welcome you back in the future!

10/10 Eccellente

Brett

Viaggio di lavoro
Mi è piaciuto: Pulizia e personale e servizio
Great stay for the price! Staff was very friendly and accomodating!
Soggiorno di 2 notti a novembre 2023
Risposta di Manager, il giorno 18 nov 2023
Hello Brett,Thank you for your feedback! We're delighted to hear that you had a great stay at our hotel and found our staff to be friendly and accommodating. We strive to provide excellent service at a competitive price, and we're glad we met your expectations. We appreciate your business and hope to welcome you back in the future.

10/10 Eccellente

Margaret

Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 7 dic 2023
Hello Margaret,We truly appreciate your perfect rating! We are thrilled to know that you enjoyed your stay with us. If you have any further feedback or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back soon for another outstanding experience!

10/10 Eccellente

alain

Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 12 nov 2023
Hello alain,Thank you for taking the time to share your feedback with us. We appreciate your high rating and are delighted to hear that you had an exceptional experience during your stay. We would be more than happy to welcome you back in the future and provide another outstanding stay.

6/10 Soddisfacente

Leo

Viaggio di coppia
Mi è piaciuto: Servizi
Non mi è piaciuto: Condizioni e dotazioni della struttura
Definatly outdated room but clean. Unfriendly staff. Good breakfast (hot/cold cereals, wafles, yogurt, toast, juices/coffe/tea)
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 11 nov 2023
Hello Leo,We appreciate your feedback regarding the cleanliness of your room. Our team strives to maintain high standards in this area. We apologize if you felt our staff was unfriendly during your stay. We will address this with our team to ensure a more welcoming atmosphere. We're pleased to hear that you enjoyed our breakfast selection. Thank you for sharing your experience.