Dear Tiziano,Thank you for this kind review.We're pleased that you had a pleasant stay with us and appreciated our high standards.We look forward to welcoming you back again in the future. Best wishes,Your Novotel Brussels Airport Team

Gentile Anne Margaret,La ringraziamo per aver recensito il nostro hotel.Siamo molto felici di sapere che la sua permanenza nel nostro albergo sia stata in generale molto positiva. Lavoriamo quotidianamente per poter garantire a ciascun ospite un'esperienza di soggiorno piacevole e rilassante e le sue parole, oltre ad essere una grande gratificazione, ci incoraggiano a proseguire su questa strada.Con la speranza di averla ancora come nostra gradita ospite, le porgiamo i più cordiali saluti.Your Novotel Brussels Airport Team

Gentile Roberto,La ringraziamo per aver recensito la nostra struttura.Siamo molto felici di sapere che la sua permanenza nel nostro albergo sia stata in generale molto positiva. Lavoriamo quotidianamente per poter garantire a ciascun ospite un'esperienza di soggiorno piacevole e rilassante e le sue parole, oltre ad essere una grande gratificazione, ci incoraggiano a proseguire su questa strada.In attesa di poterla accogliere di nuovo presso il Novotel Brussels Airport, le porgiamo i nostri cordiali saluti.Your Novotel Brussels Airport Team

Gentile Giuseppe Roberto,La ringraziamo per aver recensito il nostro albergo.Ci fa piacere che abbia evidenziato la vicinanza dell'albergo con l'aeroporto, un aspetto che, unito alla disponibilità del servizio navetta gratuito, rende la nostra struttura un ideale punto di riferimento per tutti i viaggiatori.Speriamo di avere molto presto il piacere di ospitarla di nuovo. Cordiali Saluti,Your Novotel Brussels Airport Team

Dear Maurizio,We acknowledge with thanks your rating about your recent stay.We are sorry we were not able to meet all your requirements.We would appreciate more information on how we could improve.We hope to welcome you back for a return visit. Best regards,Your Novotel Brussels Airport Team

Dear Francesco,Thanks for this great rating!We're happy to hear we hit the mark for you.We hope to have the pleasure of seeing you again in the future. Kind regards,Your Novotel Brussels Airport Team

Ci fa veramente piacere leggere che la sua esperienza di soggiorno presso il nostro hotel sia stata positiva. Speriamo di avere molto presto il piacere di ospitarla di nuovo. Cordiali Saluti, Sébastien Lesbegueries, Direttore generale

Dear Daniele, Thanks for your rating of our hotel. We regret we were not able to meet all your requirements. We would like to know how we could improve your experience with us. We look forward to welcoming you again. Best regards, Fred De Deken, General Manager

Gentile Paola, La ringraziamo per aver recensito il Suo soggiorno presso il Novotel Brussels Airport. Siamo felici di leggere che il suo soggiorno è stato del tutto all'altezza delle sue aspettative. Ci fa piacere che abbia apprezzato i comfort e la pulizia della camera assegnatale e la disponibilità del nostro personale, che la ringrazia per i suoi complimenti e la saluta. Grazie per aver menzionato il nostro servizio navetta, attivo dalle 6:00 alle 23:00. Ci dispiace che l'assenza di orari notturni abbia influito negativamente sul suo giudizio. Dalle 23:00 alle 6:00 è possibile raggiungere il nostro hotel con i taxi dell'aeroporto a prezzi economici, vista la poca distanza. Ci auguriamo di averla nuovamente come nostro ospite in futuro. Cordiali Saluti. Fred De Deken, Direttore generale

Dear Takayoshi, Thank you for taking the time to review your stay.We appreciate that you chose to stay with us.Your comment regarding the menu selection has been duly noted, and we will take this into consideration as we endeavour to better meet the expectations of our guests.We hope to see you again on a future occasion. Best regards,Your Novotel Brussels Airport Team

Dear Masaki,Thank you for such a great review.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to a return visit from you in the future.Best wishes,Your Novotel Brussels Airport Team

Dear James, Thank you for taking the time to review your stay.It is delightful to hear such positive comments regarding our location and the condition of our hotel. We're thrilled that you found the room to your utmost satisfaction and experienced the high level of service we strive to provide.Regarding the shuttle service, we understand the importance of early flights and aim to accommodate our guests with transportation options. While our shuttle service starts at 6 am, for earlier departures, we recommend a taxi service which is both convenient and economical due to the short distance to the airport.However, if you plan a stay in our hotel within June and October, please know that the shuttle runs from 4AM.Your praises are a testament to the dedication of our staff, and we can't wait to share your compliments with them. Thank you for choosing Novotel Brussels Airport for your stay.We hope to see you again on a future occasion. Best regards,Your Novotel Brussels Airport Team

Dear Akinori,Thank you for such a great review.It is heartening to hear that you found our hotel to be a comfortable haven, with ample space and cleanliness that met your expectations. Our team is devoted to ensuring a serene environment for our guests, and your observation of the quietness is a testament to our efforts.The positive remark on our breakfast delights us, as we strive to offer a diverse and enjoyable breakfast experience. Our complimentary airport shuttle service is one of the many amenities we are proud to offer, ensuring convenience for our travelers.We are also glad that the overall condition of our hotel and the amenities provided in our rooms contributed to a satisfying experience during your stay. Your commendation of the service is especially appreciated, as our staff is committed to delivering the highest standard of hospitality.We look forward to a return visit from you in the future.Best wishes,Your Novotel Brussels Airport Team

Dear Lindsey,Thank you for this positive review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We all look forward to welcoming you back in the future.Kind regards,Your Novotel Brussels Airport Team

Dear Madoka,Thank you for sharing the review of your stay with us.We are glad that you had a pleasant stay and appreciated our high standards and quality service. Our dedicated team always aim to deliver the best experience to all of our guests and your kind words are truly rewarding.It's great to hear that you were able to make the most of our tasty breakfast, and hope it kick-started your day.We hope that you will return on another occasion. Best wishes,Your Novotel Brussels Airport Team

Chère Kathleen,Merci pour la rédaction de ce commentaire sur notre hôtel.Nous sommes navrés que votre séjour parmi nous n'ait pas pleinement répondu à vos attentes.Nous restons à votre écoute pour toutes suggestions de votre part nous permettant de continuer à faire progresser la qualité de nos prestations.Votre satisfaction est notre principal objectif.Nous espérons avoir le plaisir de vous recevoir à nouveau pour un séjour 100% réussi.Bien à vous,Your Novotel Brussels Airport Team

Apreciado Armando,Nos alegra saber que ha podido disfrutar de su estancia con nosotros. Siempre realizamos el mayor de los esfuerzos por dar a nuestros clientes el mejor servicio y nos alegra que así lo haya percibido. Su satisfacción es nuestra mayor recompensa.A la espera de tener una nueva oportunidad de atenderle y prestarle nuevamente la mejor de nuestras atenciones, nos despedimos cordialmente,Your Novotel Brussels Airport Team

Dear Bradley,Thank you for taking the time to share your feedback.We're glad to hear that you found our room amenities satisfactory, with an 80% positive experience. Our team strives to provide well-equipped rooms for a comfortable stay, and it's rewarding to know we've succeeded in your case. Regarding the accessibility of our bathrooms, we apologize if you encountered any difficulties. We are always looking for ways to enhance our guest experience, and your comment is valuable to us. Although not mentioned specifically, our fitness center is regularly maintained, and we will ensure that all equipment, including the universal machine, is in perfect working condition.We hope to see you again on a future occasion. Best regards,Your Novotel Brussels Airport Team

Dear José Carlos,Thank you for such a positive review.We're pleased that you had a pleasant stay with us and appreciated our high standards.We look forward to welcoming you back again in the future. Best wishes,Your Novotel Brussels Airport Team

Cher Benjamin,Nous vous remercions pour votre agréable commentaire.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Ce fut une joie de vous recevoir et nous espérons vous revoir très bientôt,Your Novotel Brussels Airport Team

Dear Marc, Thank you for reviewing your stay at our hotel.We're thrilled to hear that our front desk team provided you with a smooth late check-in, despite a system outage, ensuring a start to your stay that was both friendly and efficient. Our staff is dedicated to delivering exceptional service, and your acknowledgment of their efforts is greatly appreciated.We hope that you will choose to revisit us. Best wishes,Your Novotel Brussels Airport Team

Chère Leonor,Merci pour cette appréciation maximale.Nous sommes enchantés que vous ayez passé un bon séjour parmi nous et que vous ayez apprécié notre emplacement à proximité de l'aéroport.Merci d'avoir noté la qualité du service.À bientôt pour une nouvelle expérience positive. Bien cordialement,Your Novotel Brussels Airport Team

Beste Marlene,Hartelijk dank voor deze mooie beoordeling.Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.We kunnen niet wachten u opnieuw te mogen verwelkomen.Met vriendelijke groet,Your Novotel Brussels Airport Team

Dear Maureen.Thank you very much for sharing your positive review.We're delighted to hear that you found our beds comfortable and enjoyed the cleanliness of the rooms. Our team works diligently to ensure a clean and welcoming environment, and we're pleased that this was reflected during your stay. It's also great to know that you found the shuttle bus service to the airport fast and convenient, as we strive to provide efficient transportation solutions for our guests.We appreciate your ratings on room cleanliness, hotel condition, and service. Our commitment to maintaining high standards is unwavering, and we will continue to focus on delivering excellent guest experiences.It would be our pleasure to have you return on another occasion. Very best wishes,Your Novotel Brussels Airport Team

Dear Catarina,Thank you for taking the time to let us know your opinion of your recent stay.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We look forward to the pleasure of seeing you again in the future. Kind regards,Your Novotel Brussels Airport Team

Estimada Rachida, Gracias por sus excelentes comentarios.Nos complace saber que han encontrado nuestras instalaciones al 100% de su satisfacción y que el servicio recibido ha sido de su total agrado. Trabajamos constantemente para ofrecer una estancia memorable y comentarios como los suyos nos motivan a seguir mejorando.Esperamos que vuelva a visitarnos muy pronto. Un saludo,Your Novotel Brussels Airport Team

Querido huésped,Nos complace saber que la ubicación y el servicio fueron de su agrado. Trabajamos continuamente para ofrecer una atención de calidad y nos alegra que haya apreciado la limpieza de la habitación y el estado del hotel. Asimismo, es gratificante que haya encontrado completos y satisfactorios los amenities de la habitación.Esperamos tener la ocasión de volver a darle la bienvenida nuevamente. Un saludo,Your Novotel Brussels Airport Team

Cher Cyrille,Nous prenons connaissance de cette appréciation parfaite.Nous sommes enchantés que notre établissement ait été à la hauteur de vos attentes.Au plaisir de vous revoir chez nous,Your Novotel Brussels Airport Team

Beste Yves,Bedankt voor uw fijne review.Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.Een volgende keer verwelkomen we u graag opnieuw.Met vriendelijke groet,Your Novotel Brussels Airport Team

Dear Sumit, Thank you for sharing your feedback following your recent stay.We're delighted to hear that you found our location convenient for your travels and that our proximity to the airport served you well. Our team works diligently to ensure our rooms are maintained at a high standard of cleanliness, and your acknowledgment of this effort is much appreciated. Furthermore, we're pleased to know that you enjoyed the comfort of your room, as we strive to provide a restful experience for all our guests.We take note of your ratings and thank you for your candid feedback. Rest assured, we continually aim to provide excellent service and facilities to enhance our guests' experiences.We hope to see you again on a future occasion. Best regards,Your Novotel Brussels Airport Team

Cher hôte,Nous prenons bonne note de votre remarque. N'hésitez pas à solliciter la réception lors de votre séjour. Nous ferons tout notre possible pour assurer votre confort.Cordialement,Your Novotel Brussels Airport Team

Dear Gabriel,Thank you for this review about your recent stay.We regret to hear that your experience did not meet your expectations. We are committed to providing our guests with the highest standards of service, and we are disappointed that we fell short in this instance. While we understand that no compensation or explanation can fully address your concerns, we continually strive to improve our services and guest experience. Please rest assured that your comments have been shared with our team for review.We take pride in our hotel’s cleanliness, condition, amenities, and the service provided by our dedicated staff, which is often highlighted positively by our guests. Our team works around the clock to ensure that our guests have a comfortable and enjoyable stay, and we are saddened to learn that we did not achieve this for you. We would welcome the opportunity to discuss your experience further and invite you to contact us directly to see how we might restore your confidence in our hotel.We look forward to welcoming you for a more enjoyable stay.Best regards,Your Novotel Brussels Airport Team

Beste Monica,Hartelijk dank voor deze mooie beoordeling.We zijn verheugd te horen dat u genoten heeft van de rustige omgeving en de nabijheid van de wandelpaden, alsook de gemakkelijke busverbinding naar de luchthaven. Het doet ons goed te weten dat u tevreden was over de netheid van uw kamer en onze faciliteiten, en dat u onze service waardeert. Ons team streeft ernaar om elke gast een aangenaam verblijf te bezorgen.Een volgende keer staan we met plezier weer voor u klaar.Vriendelijke groet,Your Novotel Brussels Airport Team

Cher hôte,Nous sommes ravis que vous ayez passé un agréable moment parmi nous.Encore tous nos remerciements !Nous espérons avoir le plaisir de vous revoir prochainement.Bien à vous,Your Novotel Brussels Airport Team

Cher Christophe,Merci pour ce commentaire suite à votre séjour dans notre établissement.Nous sommes ravis d'apprendre que votre séjour a été à la hauteur de vos attentes et que vous avez trouvé les chambres très confortables, ce qui est un point essentiel pour nous. Concernant le transfert vers l'aéroport tôt le matin, nous comprenons que devoir prendre un taxi n'était pas l'idéal. Bien que nous proposons un service de navette gratuit entre 6h et 23h, nous sommes conscients que ce service n'est pas disponible en dehors de ces heures et nous nous excusons pour le désagrément causé.Nous espérons, malgré cela, vous recevoir de nouveau parmi nous.Bien à vous,Your Novotel Brussels Airport Team

Cher hôte,Merci pour votre aimable commentaire.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Ce serait un plaisir de vous recevoir de nouveau.Bien cordialement,Your Novotel Brussels Airport Team