Gentile Gualtiero,Grazie per questa recensione che ci aiuterà a migliorare.È un vero piacere sapere che ha trovato la pulizia delle camere del Pentahotel Brussels City Centre all'altezza delle sue aspettative e che le condizioni generali dell'hotel siano state di suo gradimento.Siamo altresì lieti di leggere che il servizio fornito dal nostro staff è stato efficiente e che le amenità presenti in camera abbiano contribuito positivamente al suo soggiorno. La nostra priorità è offrire un'esperienza memorabile e confortevole ai nostri ospiti, e i suoi commenti ci confermano che siamo sulla giusta strada.Ci auguriamo di avere l'opportunità di ospitarla nuovamente, per offrirle un'esperienza che rifletta pienamente la qualità del nostro servizio. Cordiali saluti.Chanel Taylor, Operations Manager

Gentile Furio,vogliamo ringraziarla per averci dedicato parte del suo tempo scrivendo questa recensione.Siamo lieti che abbia apprezzato la pulizia della camera e la condizione generale dell'hotel, nonché il livello del servizio offerto dal nostro staff. Riguardo alla sua osservazione sul bidet, ci teniamo a precisare che il nostro standard di arredamento bagno non prevede questa installazione, ma ci impegniamo a fornire un'esperienza confortevole attraverso una doccia con soffione a pioggia e prodotti di design. Per quanto riguarda le informazioni sui trasporti, ci scusiamo se non ha trovato le indicazioni sufficientemente dettagliate; la nostra reception è sempre disponibile per assistere i nostri ospiti con informazioni aggiornate sui mezzi pubblici e consigli su come spostarsi agevolmente nella città.Saremo lieti di poterti accogliere ancora presso il Pentahotel Brussels City Centre in futuro, per cui a presto!Chanel Taylor, Operations Manager

Dear Letizia,Thank you for this great feedback about your recent stay.We're thrilled to hear you found the bed comfortable and the rooms spacious. Our aim is to provide guests with exceptional sleep quality, and it seems we've succeeded with our premium bedding and larger-than-life beds. It's also wonderful to know that the shower made a positive impression; our rainfall showers are indeed one of the special features we love to offer. While you've mentioned the excellent bathroom service, we'd like to note that maintaining impeccable cleanliness is a top priority for us, and our team works diligently to uphold stringent cleaning procedures for the comfort and satisfaction of our guests.We look forward to the pleasure of welcoming you back. Many thanks again,Menno de Richemont, Regional Director Belgium

Gentile Giancarlo,Grazie per aver recensito il nostro hotel.Siamo lieti di sapere che ha apprezzato il servizio offerto dal nostro staff e la pulizia delle stanze, aspetti su cui poniamo particolare attenzione per garantire un soggiorno piacevole ai nostri ospiti. Ci dispiace, invece, per la Sua osservazione riguardo l'illuminazione dei corridoi e le tende non completamente oscuranti. Vorrei assicurarle che la soddisfazione dei nostri ospiti è la nostra priorità e prendiamo seriamente in considerazione ogni feedback per migliorare continuamente l'esperienza presso la nostra struttura. Per quanto riguarda i corridoi, il nostro design interno punta a creare un'atmosfera moderna ed accogliente, mentre per le tende, abbiamo scelto soluzioni che generalmente garantiscono la privacy e il comfort dei nostri ospiti. Tuttavia, comprendiamo che la percezione del comfort è personale e inviteremo il nostro team a valutare le sue osservazioni.In attesa di poterla accogliere di nuovo presso il Pentahotel Brussels City Centre, le porgiamo i nostri cordiali saluti.Menno de Richemont, Regional Director Belgium

Gentile Biagio,Grazie per aver recensito il nostro hotel.Siamo lieti di sapere che ha apprezzato gli accessori presenti in camera, progettati per offrire il massimo comfort, come i nostri letti extra-large e il kit di cortesia sostenibile Zenology. Ci fa piacere che abbia trovato la pulizia della camera e lo stato dell'hotel all'altezza delle sue aspettative, con un punteggio dell'80%. Ci impegneremo sempre per mantenere e migliorare questi standard. Per quanto riguarda il servizio, siamo contenti che abbia sottolineato la sua soddisfazione con un altro 80%, uno stimolo per noi a continuare a lavorare sodo per offrire un'esperienza eccezionale ai nostri ospiti.Speriamo davvero di poterla ospitare di nuovo presso il Pentahotel Brussels City Centre in futuro. Nel frattempo, le porgiamo i nostri più cordiali saluti.Menno de Richemont, Regional Director Belgium

Cher Giovanni,Merci pour cet aimable commentaire.Nous sommes ravis de lire que notre hôtel a répondu à toutes vos attentes et que vous avez apprécié le service.Ce serait un plaisir de vous recevoir de nouveau,Menno de Richemont, Regional Director Belgium

Dear Roberto,First of all I would like to thank you for the time you have taken in providing us with feedback and the nice scores you have given us ! Feel free to share with us what you missed during your stay, so we can continuously improve our services !We are looking forward in welcoming you again to our hotel !#PentaYours

Dear Ario srl,First of all I would like to thank you for the time you have taken in providing us with feedback and the fantastic scores you have given us !We are looking forward in welcoming you again to our hotel !#PentaYours

Dear Silvano,First of all I would like to thank you for the time you have taken in providing us with feedback! It is unfortunate to see that we could not meet your expectations. Feel free to share with us further details or information, so we are able to take the necessary actions.Wishing you an excellent day !#PentaYours

Dear Maria,First of all I would like to thank you for the time you have taken in providing us with feedback and the fantastic scores you have given us !We are looking forward in welcoming you again to our hotel !#PentaYours

Dear Sahar,First of all I would like to thank you for the time you have taken in providing us with feedback and the nice scores you have given us ! Feel free to share with us what you missed during your stay so we can continuously improve our services.We are looking forward in welcoming you again to our hotel !#PentaYours

Dear Noemi,First of all I would like to thank you for the time you have taken in providing us with feedback and the fantastic scores you have given us !We are looking forward in welcoming you again to our hotel !#PentaYours

Dear Ilaria,First of all I would like to thank you for the time you have taken in providing us with feedback and the fantastic scores you have given us !We are looking forward in welcoming you again to our hotel !#PentaYours

Dear Simona,First of all I would like to thank you for the time you have taken in providing us with feedback! It is unfortunate to read that we could not meet your expectations. Please rest assured that your comments have been shared with our front desk manager who will further follow up and take the appropriate actions.We are looking forward in welcoming you again to our hotel !#PentaYours

Dear Fabio,First of all I would like to thank you for the time you have taken in providing us with feedback and the fantastic scores you have given us !We are looking forward in welcoming you again to our hotel !#PentaYours

Dear guest, Thank you for your great review. Hope to see you soon at Penta

Dear Nicola, Thank you for your review and for selecting Pentahotel Brussels City Center while you were staying in Brussels. We are glad to read you enjoyed your stay with us. Regarding the room cleaning, we are not allowed to enter in your room without your permission since covid. This is the reason why your bedroom has not been cleaned during your stay. You are free to ask the reception for your bedroom cleaning and mention you accept that a staff member enters in your accommodation. We thank you for your understanding and we hope to see you soon. Penta Yours,

Dear guest, Wow 10 out of 10. We love this kind of review :). See you soon at Penta. Penta Yours,

Dear Edoardo, Thank you for your 8/10. We hope to see you soon to reach the 10/10. Have a lovely day. Penta Yours,

Dear guest, Thank you for your review. Hope to see you back very soon. Penta team

Dear guest, Thank you for your comment. Hope to see you back very soon. Penta team

Dear guest, Thank you so much for having taken the time to write this feedback after your stay. We are so glad to hear that you did enjoy the pentaXperience with us. We hope to see you back soon at Pentahotels. Regards, Arnaud Dehaye Director of Sales & Marketing

Dear Arnaud Thank you so much for having taken the time to write this feedback after your stay. We are so glad to hear that you did enjoy the pentaXperience with us. We hope to see you back soon at Pentahotels. Regards, Arnaud Dehaye Director of Sales & Marketing

Dear travelers, Thank you for having taken the time to leave this feedback. Hope to see you back very soon at Penta Hotels. Arnaud Director of Sales & Marketing

Dear guest, Thank you so much for your review. Hope to see you back soon. Penta team

Dear guest, Thank you so much for your great review. Hope to see you back very soon. Penta team

Dear lovely guest, Thank you so much for your great review! We really hope to see you back soon. Penta team

Dear traveler, Thank you so much for your review. We hope to see you back very soon. Penta team

Dear guest, We very much appreciate your comments regarding your stay at the Pentahotel Brussels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arnaud Dehaye Director of Sales & Marketing

Dear Ursula, Thank you so much for your kind review. We are so happy you had a good stay with us! Hope to see you back very soon. Best regards, Penta team

Dear guest, Thank you for your kind review. We are so glad you did enjoy your pentaXperience with us. Hope to see you back soon. Regards, The Penta Team

Dear guest, Thank you for your review. Hope to see you back soon. Regards, Penta team

Dear guest, Thank you so much for your review. Hope to see you back soon. Regards, Arnaud Dehaye Director of Sales & Marketing

Dear guest, Thank you for your review. So happy that you did enjoy our perfect location and our staff. Hope to see you back soon. Best regards, Arnaud Dehaye Director of Sales & Marketing

Dear guest, Thank you for your review. We hope to welcome you back in one of our Pentahotels again soon! Pentayours, Arnaud Dehaye Sales & Marketing Director

Dear Giammarco, Thank you for your great feedback! So glad you did enjoy your stay at Penta Hotels. Hope to see you back very soon. Best regards, Arnaud Dehaye Director of Sales & Marketing

Dear guest, Wow thank you for the nice score! This is a great reward for our staff. We hope to see you back soon. Best regards, Arnaud Dehaye Director of Sales & Marketing

Dear guest, Grazie per il tuo commento! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arnaud Dehaye Director of Sales & Marketing

Dear guest, Thank you so much for your feedback. We are so glad to hear that you did enjoy your stay. Hope to see you back soon. Best regards, Arnaud Dehaye Director of Sales & Marketing

Dear Federica, Thank you so much for having taken the time to write this feedback after your stay. We are so glad to hear that you did enjoy the pentaXperience with us. We hope to see you back soon at Pentahotels. Regards, Arnaud Dehaye Director of Sales & Marketing

Dear Ali, Thank you so much for having taken the time to write this feedback after your stay. We are so glad to hear that you did enjoy the pentaXperience with us. We hope to see you back soon at Pentahotels. Regards, Arnaud Dehaye Director of Sales & Marketing

Dear guest, Thank you so much for having taken the time to write this feedback after your stay. We are so glad to hear that you did enjoy the pentaXperience with us. We hope to see you back soon at Pentahotels. Regards, Arnaud Dehaye Director of Sales & Marketing

Dear guest, Thank you for your feedback. Hope to see you back soon. Best regards, Arnaud Dehaye Director of Sales & Marketing

Dear guest, Thank you so much for having taken the time to write this feedback after your stay. We are so glad to hear that you did enjoy the pentaXperience with us. We hope to see you back soon at Pentahotels. Regards, Arnaud Dehaye Director of Sales & Marketing

Dear Edoardo, Thank you so much for having taken the time to write this feedback after your stay. We are so glad to hear that you did enjoy the pentaXperience with us. We hope to see you back soon at Pentahotels. Regards, Arnaud Dehaye Director of Sales & Marketing

Dear Alma, Thank you so much for having taken the time to write this feedback after your stay. We are so glad to hear that you did enjoy the pentaXperience with us. We hope to see you back soon at Pentahotels. Regards, Arnaud Dehaye Director of Sales & Marketing

Dear guest, We very much appreciate your comments regarding your stay at the Pentahotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arnaud Dehaye Director of Sales & Marketing

Dear Andrea, We very much appreciate your comments regarding your stay at the Pentahotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arnaud Dehaye Director of Sales & Marketing

Dear, Thank you so much for having taken the time to write this feedback after your stay. We are so glad to hear that you did enjoy the pentaXperience with us. We hope to see you back soon at Pentahotels. Regards, Arnaud Dehaye Director of Sales & Marketing

Dear Andrea, We very much appreciate your comments regarding your stay at the Pentahotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arnaud Dehaye Director of Sales & Marketing