Good hotel in good location, especially for business travelers. Two people at front desk very nice and helpful.
But today I understood what was going on in regards to taxis to airport. Be aware that you might be ripped off by the front staff. I was quoted a rate to the airport of 3500 pesos to EZE airport last night by a very knowledgable staff (including tolls). That is what the taxi company we always use charges. This morning I was told the rate was 4500. I asked about the discrepancy and was given all kinds of confusing excuses. When the cab driver entered he signaled with the front staff, clearly to find out what the amount was he could charge. In the cab he immediately accepted the routine amount of 3500, but was surprised that I knew about the different amount the front desk was trying to push. It is not good for the hotel to allow a dishonest discourse about fees that have the goal to overcharge the the guests. Please do not continue to make execuses, but just solve this problem, it makes you look very bad, even though, I am sure it is not hotel policy. But the people are your employees and it looks so bad if they contradict each other and can't even keep their stories straight. The fact is that in some combo of taxi company and hotel front staff, they were trying to
