Camera Superior | Terrazza/patio
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Recensioni per Mas Bungalows Lovina

2.5 out of 5
Mas Bungalows Lovina
Jalan Laviana No. 17, Banyualit, Lovina, Kalibukbuk, Buleleng, Bali

Recensioni

4,0
Valutazione di 10 - Eccellente. 0 su 2 recensioni" "
Valutazione di 8 - Buono. 0 su 2 recensioni" "
Valutazione di 6 - Soddisfacente. 1 su 2 recensioni" "
Valutazione di 4 - Scarso. 0 su 2 recensioni" "
Valutazione di 2 - Terribile. 1 su 2 recensioni" "

6,0/10

Pulizia

5,0/10

Personale e servizio

6,0/10

Condizioni e dotazioni della struttura

Recensioni

2/10 Terribile

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
I would never stay here
I paid for this room in advance, in October of 2016, For a stay from feb 01 to feb 08. When I arrived the manager said the owner (who handles all the bookings) had not informed him that I had a reservation. The owner insisted they had not been paid and insisted I pay cash to the hotel if I wanted to stay. After talking to a few other guests it seems the hotel had been sold in and around the time I made the reservation. I called hotels.com and they did try to contact the owner and the manger to resolve this but neither picked up the phone and talked to hotels.com. I suspect what happened is the old owner got my money and did not tell the new owner. I did receive a reply from the new owner stating this had happened once before. As far as I am concerned hotels.com did everything right, they paid the older owner. This should have been a problem between the old and new owner. Instead the new owner made it my problem. I resolved this by leaveing and going to a different hotel.

6/10 Soddisfacente

Bert

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Kost niet veel maar is ookniet veel
Zeermatig ontbijt, renovatiewerkzaamheden bij zwembad, badkamer gedateerd kapotte wc bril en net schoon