Dear guest, Thank you for your kind rating and feedback. We do try our best to make our guest have a wonderful experience during their stay. Yes, we understand the issue you had and tried the best of our ability to make your stay as pleasant as possible. We were very happy to be of help and of service. We do hope to see you in the near future. Kind regards, Ray Hotel

Dear Jacques, We are truly happy to receive generous comments like this from our guests and appreciate your 10/10 rating. Comments like this will motivate our staff and help maintain our services to its proper standards. We would like to thank you again for choosing Jintana resort as your accommodation and taking your time to give us a review. Kind regards, Jintana Resort