Hotel per famiglie a Burnet

“The room was clean and had everything we needed. The only real issue was operating the air conditioner. There seemed to be three settings: cool, heat, and dry. It was on "dry" when we arrived and it was very cold in the room. Changing the temperature setting did not make a difference. I tried switching to "cool" which did make it less frigid, but it also weirdly made the room feel more humid. We were never able to get it adjusted to a comfortable setting. During the night I changed it back to...

“The gentleman at check-in was rude and not very welcoming. He did not explain the hotel's amenities and was not helpful when I asked about changing my room, even though I offered to pay for an upgrade. In contrast, the lady at the reception was friendly and professional, and the breakfast team was warm, attentive, and provided excellent service.”

“Fun house to stay at with nice views. Our dogs enjoyed running up and down the yard and jumping into the lake. We have stayed here 3 times and have not been disappointed.”

“We loved everything about the house. Looking forward to another stay soon. ”

“I don’t usually leave reviews, but I felt this one was warranted. We rented this property for two nights to celebrate my daughter’s 18th birthday. While the home and location were lovely, the experience was overshadowed by how rigid and overbearing the hosts were.Even before our stay, communication felt more like a rulebook than a warm welcome. There was pushback about bringing one of our dogs—despite the listing being advertised as “dog-friendly.” When I asked about their pet fees, I was told...

“Communicative, helpful host, properly was exactly as described. Great for kids. So easy to walk down and fish on a whim. Well stocked kitchen and updated amenities.”

“Our stay overall was enjoyable, the bed was comfortable, the pool refreshing. The hotel maintenance could be improved - the door kick plates were worn and scuffed, the room smelled musty, the wired in blow-dryer did not work and the front desk had no portable to use. The breakfast was a good value and had good selection of hot and cold items. Despite the property being older, I would recommend to others.”