Residence a Burton-on-Trent

“Grand for a basic stop, The hotel kind of stinks of stale water /sewage Staff where lovely but very stretched among roles The breakfast waitress was also the receptionist and was then later seen cleaning bedrooms Very hard working staff But the lack of staff does mean a lot of delays Room was both too hot and too cold, bedroom carpet was so dirty I didn’t want my feet touching it. Bathroom floor sticky and all surfaces grimy Breakfast was a mix of continental and full English made...

“Tutto perfetto!”

“I arrived at the hotel very late night and tired, and I had to wake up early for my 8:00 a.m. flight. While walking barefoot in the room, I felt something sharp under my foot — it was a piece of nail that a previous guest had cut and left on the floor, which clearly hadn’t been cleaned properly. It was obvious the room was not clean, but since I needed to rest, I decided to mention it at the reception before leaving. I even brought the piece of nail and explained what happened at check-out, no...

“ Pulizia scadente”

“Great stay in a great location.”