Hotel vicino a Butterfly World - Stockton-on-Tees

“The room was spottless ”

“We had a wonderful stay here and would absolutely recommend it to others! The hosts were incredibly kind, helpful, and responsive throughout our trip. They communicated very promptly over messages and calls, and gave us clear information about parking, amenities, and check-in/check-out which made everything stress-free from the start. The room itself was exquisite — spotlessly clean, beautifully laid out, and thoughtfully designed. We especially loved the warm, low lighting which made the space...

“I arrived and the receptionist was nowhere to be found. I waiting’s 5-10 minutes then wandered around looking for staff. Found a kitchen team member who went to find someone. Waited another 5 minutes. Got checked in. Room was cold. Missed dinner due to delays. Shower started lovely and warm, within seconds of stepping in became cold. Had to suffer a cold shower. No hairdryer in the room. Checked out. Mentioned the issues. Receptionist was totally unbothered. Breakfast was nice. A very...

“Large bedroom and recently modernised en-suite. All clean and tidy. Nice and warm (4 day stay in January). Breakfasts were excellent and the food available for the evening meals in the pub part of the hotel was also good. All of the staff were warm, friendly and helpful. The car park is big. Breakfast does not start until 7.30am. You order it from the menu the night before and it was always ready for 7.30 for me, but I was there on business it left me quite tight for getting to my meeting...

“Perfect location. Bus stop and train station are close by. Property run down and in need of repairs. You get what you pay for! No internet in the rooms only in the pub next door. Can hear pigeons outside and sounded like something was in the loft. ”

“Ours was a last minute booking and the staff were very helpful and accommodating even with our dog”

“The accomodation was cheap and cheerful. I would stay again.”

“I didn’t like being charged by you and then having to pay again when we got to the property !! I therefore suggest you refund me the amount I paid, before I ever use your services again !!!”

“Parking on site was great. lovely pub very close by, owners very friendly and helpful. ”

“L'hotel si presenta bene, è ben tenuto, sembra tutto abbastanza nuovo ed è pulito. Tuttavia se dovessi tornare proverei un'altro hotel, in questo c'è lo stretto necessario ma non c'è aria condizionata, frigo bar e nella mia stanza le lampadine del bagno erano quasi tutte rotte, ne funzionava una sola. Evidente stato di mancanza di cura nell'accoglienza degli ospiti.”

“The staff were great however the hotel is looking very dated. The door frame looked like it had been kicked in more than once. The carpets, curtains and overall decor were really old. That said, the room was clean yet basic.”

“Not what I expected for the cost. More like a bed and breakfast. Would not use again”

“Great venue ”

“Absolutely beautiful room was immaculate hot tub was gorgeous staff were lovely would highly recommend and be re booking ”