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Recensioni per Delta Hotels by Marriott Calgary Downtown

3.5 out of 5
Delta Hotels by Marriott Calgary Downtown
209-4th Avenue SE, Calgary, AB

Recensioni

9,2

Meraviglioso

Valutazione di 10 - Eccellente. 681 su 1000 recensioni" "
Valutazione di 8 - Buono. 213 su 1000 recensioni" "
Valutazione di 6 - Soddisfacente. 60 su 1000 recensioni" "
Valutazione di 4 - Scarso. 28 su 1000 recensioni" "
Valutazione di 2 - Terribile. 18 su 1000 recensioni" "

9,4/10

Pulizia

9,4/10

Personale e servizio

8,8/10

Servizi

9,2/10

Condizioni e dotazioni della struttura

8,8/10

Ecosostenibilità

Recensioni

10/10 Eccellente

EDNA

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The pool & fitness area is wonderful-I absolutely love that there is an "Adult only" swim time available.
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 30 apr 2024
Dear Edna, Thank you for reviewing your stay with us at Delta Hotels Calgary Downtown. We understand the importance of offering dedicated times for adults to unwind and enjoy the facilities, and we are glad that this added amenity enhanced your stay with us. We are also happy you loved our well-kept gym area. It was a pleasure having you as our guest, and we hope you will choose to stay with us again the next time you are in the area.Richard Main,General Manager

10/10 Eccellente

michael

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Never disappoints when ever I visit this location
Soggiorno di 2 notti ad aprile 2024
Risposta di General Manager, il giorno 29 apr 2024
Dear Michael, Thank you for making Delta Hotels Calgary Downtown your home away from home! It is wonderful to read that we were able to provide you with an outstanding stay once again. It means a lot that you choose to stay with us over all of the other hotels in the area. We hope to see you again soon.Richard MainGeneral Manager

10/10 Eccellente

dawn marie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Lovely, clean and modern. But what really did stood out was the staff. From pulling up in our Uber to a cheerful and helpful getting by the doorman to our (early) about and seamless check in with welcoming and smiling grunt desk staff, to calling down after our Uber Eats delivery was delivered cold, to ask if there is a microwave available on site - to be assured someone would deliver one to our room (and they did, within a few minutes), to our room service order the next morning, to the helpful and wonderful room cleaners who were so friendly and kept the room spic and span. Every single contact along the customer service journey was above and beyond amazing. This staff should teach other staff at other hotels how to do it... We will definitely be back!
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 28 apr 2024
Dear Ms. Marie, Thank you for sharing your experience with us. We are delighted to know that you enjoyed our spotless accommodations. Providing exceptional service is our top priority, and we are also thrilled to know that our staff made a lasting impression on you during every step of your stay. Your kind words will be shared with the entire team as they serve as motivation to continue exceeding our guests' expectations. We look forward to welcoming you back the next time you are in the area. Richard Main,General Manager

10/10 Eccellente

Lindsay

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The gentleman checking us in was amazing! He upgraded us and was so polite. We appreciate it so much, thank you!
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 27 apr 2024
Dear Lindsay, Thank you for the excellent rating! It is fantastic to hear you enjoyed everything about your stay at Delta Hotels Calgary Downtown. We are delighted we could accommodate you during your time in our city and that we left you with such a wonderful impression. Your praise for our check-in service is much appreciated and your compliments will be shared with our associates. We look forward to hosting you again soon every time your travels bring you to Calgary!Richard MainGeneral Manager

8/10 Buono

Xiaowei

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di General Manager, il giorno 28 apr 2024
Dear Xiaowei, Thank you for choosing Delta Hotels Calgary Downtown and for your kind rating. We are delighted to know that you enjoyed your overall experience with us. We look forward to the pleasure of welcoming you back again soon. Richard Main,General Manager

10/10 Eccellente

Avneet

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The lady working on the front desk was very helpful and polite. She upgraded my room as well she came all the way up to the room to give me the room keys, so humble and kind of her I really appreciate her help. Oh yeah m gonna visit again.
Soggiorno di 2 notti ad aprile 2024
Risposta di General Manager, il giorno 26 apr 2024
Dear Avneet, Thank you for the excellent comments regarding your stay at Delta Hotels Calgary Downtown. We love hearing how much you enjoyed our thoughtful hospitality from one of our associates. We will be sure to pass along your compliments to our entire team. We appreciate you taking the time to share your experience and are excited about your next visit. Richard Main General Manager

10/10 Eccellente

Pat

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff was very friendly and helpful
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 25 apr 2024
Dear Pat, Thank you for sharing your feedback regarding your recent stay at Delta Hotels Calgary Downtown. Creating a welcoming atmosphere is at the core of everything we do, and we are delighted to know that our team's exceptional service made a positive impact on your experience. Your recognition of their efforts is greatly appreciated. We look forward to welcoming you back again soon.Richard Main,General Manager

10/10 Eccellente

Samantha

Mi è piaciuto: Pulizia
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 23 apr 2024
Dear Samantha, We are thrilled you had an excellent stay at Delta Hotels Calgary Downtown, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Richard MainGeneral Manager

2/10 Terribile

Megan

Viaggio di lavoro
I had to cancel my stay due to work related issues. The hotel was not accommodating or open to working with me to solve the problem. They refused to issue a refund and refused to offer any credit to stay with them in the future. My request were immediately dismissed and not considered at all. Manger is good a repeating himself and policies, terrible at evaluating situations and finding solutions. One employee even had the audacity to say they hoped I stayed with them in the future. Obviously, that won’t be happening.
Soggiorno di 4 notti ad aprile 2024
Risposta di General Manager, il giorno 24 apr 2024
Dear Megan, Thank you for leaving your review. We regret that you were unable to stay with us, and we are sorry for being unable to assist you with your request, as this was a non-refundable reservation. Although we strive to help within our best capacity, we are disappointed we could not. Your understanding and patience in this matter are genuinely appreciated. We will share your message appropriately as we are committed to enhancing our services and guest experiences on all levels.Richard Main,General Manager

6/10 Soddisfacente

SUSANA M.

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Not agreeable to paying for parking in the premises when the nightly rate is already expensive.
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 17 apr 2024
Dear Susana, Thank you for sharing your experience at our hotel. We regret that you were disappointed with our parking cost. This fee is competitively priced and posted on our website so guests can have this information before booking with us. That said, we hope the rest of your time with us was pleasant. We appreciate your business, and we hope to see you the next time you visit the area.Richard MainGeneral Manager

10/10 Eccellente

Valeria Alejandra

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was good, the hotel is nearly dowtown
Soggiorno di 4 notti ad aprile 2024
Risposta di General Manager, il giorno 17 apr 2024
Dear Ms. Alejandra, Thank you for taking the time to review your recent experience at Delta Hotels Calgary Downtown. We are glad you enjoyed being close to all the restaurants, shopping, and entertainment. We are fortunate to be located in the heart of Alberta and central to our city's best venues. Thank you again for your feedback, and we look forward to your next visit to our city.Richard MainGeneral Manager

10/10 Eccellente

Amy

Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 15 apr 2024
Dear Amy, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Delta Hotels Calgary Downtown, and we look forward to seeing you again soon. Richard Main General Manager

8/10 Buono

Mel

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
no coffee pot no coffee, didnt get service on this .
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 6 apr 2024
Dear Mel, Thank you for being our guest at Delta Hotels Calgary Downtown. We are happy your overall stay was good, but we want it to be perfect. We always want to exceed the expectations of our guests, and we genuinely apologize for not doing so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the perfect visit you deserve.Richard MainGeneral Manager

10/10 Eccellente

Joanna

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 2 apr 2024
Dear Joanna, On behalf of our staff, thank you for the terrific review! We are pleased to know how much you loved your stay. Our accommodations are perfect for everything from business trips to family getaways. All of us at Delta Hotels Calgary Downtown look forward to having you visit again.Richard MainGeneral Manager

10/10 Eccellente

nicole

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024
Risposta di General Manager, il giorno 22 mar 2024
Dear Nicole, It was a pleasure having you as our guest at Delta Hotels Calgary Downtown. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel, and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.Richard MainGeneral Manager

10/10 Eccellente

Melanija

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We are second time in this hotel.Is nice,clean,nice walking distance to the downtown. We were again on the 25 floor. From there is beautiful view such as from Calgary tower. We enjoyed here.
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 11 mar 2024
Dear Melanija, It was our pleasure welcoming you again to Delta Hotels Calgary Downtown. We are thrilled that your experience was perfect from beginning to end and we appreciate you mentioning how much you enjoyed our impeccable and well-appointed accommodations with beautiful views of the city skyline. It was also a delight to read our great location directly connected to the +15 Skyway network enhanced your visit. Thank you for taking the time to review our hotel, and we all look forward to welcoming you back for another exceptional experience.Richard Main,General Manager

10/10 Eccellente

Franco

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great stay
Soggiorno di 2 notti a marzo 2024
Risposta di General Manager, il giorno 10 mar 2024
Dear Franco, We are thrilled you had an excellent stay at Delta Hotels Calgary Downtown, and we appreciate the fantastic rating. It was our pleasure to accommodate you, and we look forward to your next visit with us.Richard Main,General Manager

10/10 Eccellente

Whitney

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This hotel is always great to stay at. Having the Shoe and Canoe is a huge bonus as well given that it’s an awesome restaurant with good food and service. The staff at the hotel were friendly, helpful, and overall provided an enjoyable experience.
Soggiorno di 2 notti a febbraio 2024
Risposta di GENERAL MANAGER, il giorno 28 feb 2024
Dear Whitney, It was a pleasure reading your review of Delta Hotels Calgary Downtown. We have an exceptional team whose top priority is making sure every guest is comfortable and satisfied - we will enjoy sharing your compliments with them! We are also glad to know that you continue to enjoy our dining services at the Shoe and Canoe. We look forward to seeing you again soon.Richard Main,General Manager

10/10 Eccellente

Elliot

Mi è piaciuto: Pulizia e personale e servizio
Good
Soggiorno di 2 notti a febbraio 2024
Risposta di General Manager, il giorno 25 feb 2024
Dear Elliot, On behalf of our staff, thank you for the kind review and high rating! We are pleased to know how much you loved your stay. Our accommodations are perfect for everything from business trips to family getaways. All of us at Delta Hotels Calgary Downtown look forward to having you visit again.Richard MainGeneral Manager

6/10 Soddisfacente

linda

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio
Service included breakfast, when to go and our room number wasn’t even on their list!!!! We booked this hotel two weeks prior and paid for it!! Doesn’t say on the sight parking wasn’t included, had to pay additional $$. Will not stay there again
Soggiorno di 1 notte a febbraio 2024
Risposta di General Manager, il giorno 19 feb 2024
Dear Linda, Thank you for sharing your feedback. We are sorry for the inconvenience you had with your breakfast experience. We will share your concerns with our appropriate departments and ensure proper measures are taken. We also regret your disappointment with our parking charges. These fees are listed on our website and will be shared appropriately. We are committed to providing every guest with an exceptional experience, and we hope to have another opportunity to show you the flawless visit you deserve on your next visit to our area. Thank you once again.Richard MainGeneral Manager

10/10 Eccellente

Matthew

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Check in staff (josh) was amazing. Product knowledge and friendliness was great. Great job. Very happy.
Soggiorno di 1 notte a febbraio 2024
Risposta di General Manager, il giorno 18 feb 2024
Dear Matthew, Thank you for the excellent comments regarding your stay at Delta Hotels Calgary Downtown. We love hearing how much you enjoyed our devoted staff, especially Josh. We appreciate you taking the time to share your experience and we look forward to seeing you again!Richard MainGeneral Manager

6/10 Soddisfacente

Danielle

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di General Manager, il giorno 6 feb 2024
Dear Danielle, Thank you for taking the time to rate your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Richard Main,General Manager

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice staff, good location. had a very good experience
Soggiorno di 1 notte a gennaio 2024
Risposta di General Manager, il giorno 3 feb 2024
Dear Guest, Thank you for being our guest at Delta Hotels Calgary Downtown. We enjoyed reading your review and learning about your stay. We appreciate your comments about our location, excellent customer service, and that you had an excellent time. It was a pleasure to have you as our guest, and we look forward to seeing you again.Richard MainGeneral Manager

8/10 Buono

Jordan, slave lake

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice and close to the office. Staff was very accomodating.
Soggiorno di 12 notti a gennaio 2024
Risposta di General Manager, il giorno 3 feb 2024
Dear Jordan, Thank you for choosing to stay with us and for taking the time to post a review. We are delighted to read our location worked well for you and that you were pleased with the level of service you received from our associates. It was our pleasure accommodating you, and we hope you will make Delta Hotels Calgary Downtown a part of your future visit.  Richard Main,General Manager

10/10 Eccellente

Azadeh

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a gennaio 2024
Risposta di General Manager , il giorno 1 feb 2024
Dear Azadeh, Thank you for being our guest at Delta Hotels Calgary Downtown. We are pleased that we could provide you with a gratifying stay and we appreciate your generous comments. Evaluations like these inspire and motivate our team to continue delivering exceptional service. We hope you will choose us every time your travels bring you to Calgary!Richard Main General Manager

2/10 Terribile

Jacob

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 4 notti a gennaio 2024
Risposta di General Manager, il giorno 30 gen 2024
Dear Jacob, Thank you for leaving your rating. We never want to disappoint any of our guests, so we apologize for your concerns during your stay. Thank you for choosing us, and we hope you will visit again soon.Richard MainGeneral Manager

10/10 Eccellente

Jenna

Soggiorno di 2 notti a gennaio 2024
Risposta di General Manager, il giorno 23 gen 2024
Dear Jenna, On behalf of our staff, thank you for the terrific review! We are pleased to know how much you loved your stay. Our accommodations are perfect for everything from business trips to family getaways. All of us at Delta Hotels Calgary Downtown look forward to having you visit again.Richard Main,General Manager

10/10 Eccellente

LINA

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff were welcoming and accommodating on special request’s. Extra perks added.
Soggiorno di 2 notti a gennaio 2024
Risposta di General Manager, il giorno 13 gen 2024
Dear Lina, Thank you for being our guest at Delta Hotels Calgary Downtown. We are pleased we could provide you with a gratifying stay and appreciate your generous comments. Evaluations like these inspire and motivate our team to continue delivering exceptional service. We look forward to having you back soon every time your travels bring you to Calgary. Richard Main General Manager

10/10 Eccellente

Shushant

Soggiorno di 1 notte a gennaio 2024
Risposta di General Manager , il giorno 31 gen 2024
Dear Shushant, Thank you for generously rating our hotel, Delta Hotels Calgary Downtown. We are delighted to know that you enjoyed all that we have to offer and that we could provide you with a gratifying stay. It was truly our pleasure hosting you, and we look forward to welcoming you back soon!Richard Main General Manager

10/10 Eccellente

Tyson

Soggiorno di 1 notte a gennaio 2024
Risposta di General Manager, il giorno 9 gen 2024
Dear Tyson, Thank you for rating your stay at Delta Hotels Calgary Downtown. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Richard MainGeneral Manager

10/10 Eccellente

Rhonda

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great Place! Great Value!
Service was amazing from check in to check out. Front desk team was friendly and thoughtful, wait team in restaurant for supper was fantastic. Hotel was busy with big hockey tournament, but if we hadn't seen the busses, or talked to a couple of the young men, we would have never know. Hotel was quiet, clean, comfortable and perfect location for us. And might I add, very reasonably priced in comparison to others in the downtown area.
Soggiorno di 1 notte a dicembre 2023
Risposta di General Manager, il giorno 9 gen 2024
Dear Rhonda, Thank you for your kind review; we are pleased to read how much you enjoyed your stay at Delta Hotels Calgary Downtown. It is our goal to deliver an excellent value at a great price so it is wonderful to know this was your experience. We believe that well-kept property and excellent customer service make us an excellent choice. We look forward to seeing you again soon.Richard MainGeneral Manager

10/10 Eccellente

Andy

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di General Manager, il giorno 31 dic 2023
Dear Andy,Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Delta Hotels by Marriott Calgary Downtown.Richard MainGeneral Manager

10/10 Eccellente

Rob

Soggiorno di 1 notte a dicembre 2023
Risposta di General Manager , il giorno 31 gen 2024
Dear Rob, On behalf of our staff, thank you for the terrific review! We are pleased to know how much you loved your stay. Our accommodations are perfect for everything from business trips to family getaways. All of us at Delta Hotels Calgary Downtown look forward to having you visit again.Richard Main General Manager

10/10 Eccellente

Tess

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Risposta di General Manager, il giorno 10 feb 2024
Dear Tess, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Delta Hotels Calgary Downtown, and we look forward to welcoming you back soon.Richard MainGeneral Manager

10/10 Eccellente

Joel

Mi è piaciuto: Pulizia
Very good stay as always!
Soggiorno di 1 notte a dicembre 2023
Risposta di The Leadership Team, il giorno 30 dic 2023
Dear Joel,Thank you for your recent stay at the Delta Hotels by Marriott Calgary Downtown and for posting such a generous rating. It is a pleasure to know that we exceeded your expectations. We believe our fresh accommodations, thoughtful hospitality, and convenience make us a great place to call home when visiting Calgary. We enjoyed having you as our guest, and we hope to see you again soon. Every journey deserves a great story. Best Regards,The Leadership Team

10/10 Eccellente

Dane, AIRDRIE

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di General Manager, il giorno 24 dic 2023
Dear Dane, Thank you for being our guest, and for your outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Delta Hotels Calgary Downtown. We look forward to your return and wish you all the best with your future travels.Richard MainGeneral Manager

10/10 Eccellente

Otto

Soggiorno di 1 notte a dicembre 2023
Risposta di General Manager, il giorno 24 dic 2023
Dear Otto, On behalf of our associates, thank you for the terrific rating. We are pleased to know how much you loved your stay. Our accommodations are perfect for everything from business trips to family getaways. All of us at Delta Hotels Calgary Downtown look forward to having you visit again.Richard MainGeneral Manager

10/10 Eccellente

Wendy

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great location and easy walk to the river and somewhere to eat. Room was lovely and comfortable.
Soggiorno di 1 notte a dicembre 2023
Risposta di General Manager, il giorno 17 dic 2023
Dear Wendy,Thank you for sharing your delightful feedback, and we are pleased to hear about your positive experience during your stay with Delta Hotels by Marriott Calgary Downtown. It is wonderful that you found our location convenient for exploring the area and enjoying a pleasant walk to the river and nearby dining options. We're also thrilled to hear that your room met your expectations in terms of comfort and charm. Thank you for choosing our hotel, and we look forward to the opportunity to welcome you back for another delightful stay.Richard MainGeneral Manager

10/10 Eccellente

Jess

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Risposta di General Manager, il giorno 16 dic 2023
Dear Jess, On behalf of our team at Delta Hotels Calgary Downtown, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to Calgary.Richard Main

10/10 Eccellente

maylene

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Its pretty clean
Soggiorno di 1 notte a dicembre 2023
Risposta di General Manager, il giorno 10 dic 2023
Dear Maylene,Thank you for taking the time to share your feedback. We are delighted to hear that you found Delta Hotels by Marriott Calgary Downtown to be appealing and hygienic. Our team works hard to maintain high standards of cleanliness and hygiene, and we appreciate your recognition of their efforts. We value your input and hope to have the pleasure of welcoming you back for another positive experience in the future.Richard MainGeneral Manager

10/10 Eccellente

Amy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hotel staff were very nice and helpful! Room was very clean. Beautiful hotel. Will stay there again for sure!
Soggiorno di 1 notte a dicembre 2023
Risposta di General Manager, il giorno 10 dic 2023
Dear Amy,Thank you for choosing to stay with Delta Hotels by Marriott Calgary Downtown and for taking the time to share your positive experience. We are delighted to hear that you found our hotel beautiful, the staff very nice and helpful, and the room very clean. Your feedback is truly appreciated. We look forward to the pleasure of welcoming you back for another exceptional stay. Safe travels until we have the pleasure of hosting you again!Richard MainGeneral Manager

10/10 Eccellente

D. Gregory

Soggiorno di 1 notte a novembre 2023
Risposta di General Manager, il giorno 20 dic 2023
Dear Gregory, On behalf of our staff, thank you for the terrific review! We are pleased to know how much you loved your stay. Our accommodations are perfect for everything from business trips to family getaways. All of us at Delta Hotels Calgary Downtown look forward to having you visit again.Richard Main

10/10 Eccellente

Jeff

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a novembre 2023
Risposta di General Manager, il giorno 17 dic 2023
Dear Jeff,On behalf of our team at Delta Hotels by Marriott Calgary Downtown, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to Calgary.Richard MainGeneral Manager

10/10 Eccellente

Gregory

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a novembre 2023
Risposta di General Manager, il giorno 29 nov 2023
Dear Gregory, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Delta Hotels Calgary Downtown. We look forward to your return and wish you all the best with your future travels.Richard MainGeneral Manager

10/10 Eccellente

Darrell

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I've been staying at this property for over 40 years. The hotel itself is nicely renovated and the staff and the food were excellent. However, the outside of the property, the front drive and surrounding sidewalks are old and in need of repair. It's also on a busy street - 4th Avenue, so maybe a sound barrier around the north side of the building would help
Soggiorno di 2 notti a novembre 2023
Risposta di General Manager, il giorno 29 nov 2023
Dear Darrell, Thank you for your continued patronage over the years, and we sincerely appreciate your loyalty. We are pleased that we could provide you with a gratifying stay, and we value your generous comments about our great associates as well as our delicious food. We look forward to your next visit. Have a wonderful day, and travel safely.Richard MainGeneral Manager

10/10 Eccellente

Jaimie Dawn

Soggiorno di 3 notti a novembre 2023
Risposta di General Manager, il giorno 23 nov 2023
Dear Ms. Dawn, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Delta Hotels Calgary Downtown; we hope to see you again soon. Richard MainGeneral Manager

10/10 Eccellente

Beverly

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very friendly service.
Soggiorno di 1 notte a novembre 2023
Risposta di General Manager, il giorno 19 nov 2023
Dear Beverly, Thank you for sharing your feedback regarding your recent stay at Delta Hotels Calgary Downtown. Our dedicated team members are committed to ensuring a welcoming and accommodating experience for all our guests. Your kind words are truly appreciated. We look forward to hosting you again in the future.Richard MainGeneral Manager

10/10 Eccellente

Deborah

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Service and amenities were excellent. The only problem was the mattress needed to be turned or replaced as I felt like I was sleeping in the cereal bowl.
Soggiorno di 2 notti a novembre 2023
Risposta di General Manager, il giorno 22 nov 2023
Dear Deborah, Thank you for sharing your feedback following your recent stay at Delta Hotels Calgary Downtown. We are delighted to know that you enjoyed our well-kept property and impeccable service. However, we were sorry to read that you were disappointed with the mattress in your room. We would have loved the opportunity to resolve this issue while you were here and would have moved you to another room upon request. We look forward to welcoming you back and providing you with a better experience.Richard MainGeneral Manager

10/10 Eccellente

Camille

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff were incredibly accommodating, rooms are nice, pool and hot tub were great and convenient location.
Soggiorno di 1 notte a novembre 2023
Risposta di General Manager, il giorno 15 nov 2023
Dear Camille, Thank you for choosing Delta Hotels Calgary Downtown and for taking the time to share your feedback. We are delighted to know that you enjoyed our ideal location, immaculate accommodations, and impeccable service. We are also glad to hear that you found quality time at our pool and hot tub. We look forward to welcoming you back in the future.Richard MainGeneral Manager

10/10 Eccellente

Devin

Viaggio con la famiglia
The staff were all so great!
Soggiorno di 1 notte a novembre 2023
Risposta di General Manager, il giorno 14 nov 2023
Dear Devin, Thank you for posting such kind comments about our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved everything about your stay. Thank you for choosing Delta Hotels Calgary Downtown. We hope to welcome you again soon.Richard MainGeneral Manager