My wife and I are regular guests at Element staying there for a few days every 2 or 3 months. The staff are friendly and welcoming and due to our regular visits are now greeted with "Welcome home" and they really go to great lengths to accommodate our requests.
The hotel is very clean and has well maintained gym and swimming pool facilities. It is very convenient to have the heated underground parking, especially in winter.
The breakfast that is included has been very attractive over the years offering different cold and hot options, including non pork meat selections, bacon, eggs, hashbrowns, selection of pastries and breads. This breakfast has always been a cut above the other chain hotels. On our last visit, however, we were disappointed to see that there have been some cutbacks and the only hot selection they have is scrambled egg and bacon and although this might be okay for some, those of us who do not eat pork have a very limited selection. They also no longer have the greek yogurt or the hasbrowns.
With all these cut backs it's disappointing that there's nothing that sets Element apart from the rest.