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Recensioni per Crowne Plaza Canberra, an IHG Hotel

4 out of 5
Crowne Plaza Canberra, an IHG Hotel
1 Binara Street, Canberra, ACT

Recensioni

8,4

Ottimo

Valutazione di 10 - Eccellente. 450 su 1001 recensioni" "
Valutazione di 8 - Buono. 325 su 1001 recensioni" "
Valutazione di 6 - Soddisfacente. 141 su 1001 recensioni" "
Valutazione di 4 - Scarso. 64 su 1001 recensioni" "
Valutazione di 2 - Terribile. 21 su 1001 recensioni" "

8,6/10

Pulizia

8,8/10

Personale e servizio

8,2/10

Servizi

8,0/10

Condizioni e dotazioni della struttura

8,4/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Cameron

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice
Soggiorno di 3 notti a maggio 2024
Risposta di Crowne Plaza CANBERRA, il giorno 7 mag 2024
Dear Cameron, Thank you so much for your 5/5 rate at Crowne Plaza CANBERRA. We look forward seeing you again at the hotel

10/10 Eccellente

Anh Tuyet, Earlwood

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Located in the heart of the city, everything was in walking distance with a large shopping centre nearby making it super easy for us to get around. Room size was generous for a family of 4 and whilst the facilities are a little run down, it was still clean and offered all of the amenities and needs that we required for our stay.
Soggiorno di 1 notte ad aprile 2024
Risposta di Crowne Plaza CANBERRA, il giorno 30 apr 2024
Dear Anh Tuyet, Thank you so much for your 5/5 rate at Crowne Plaza CANBERRA. We look forward seeing you again at the hotel

10/10 Eccellente

Stephen

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great location with excellent staff and nice breakfast close to shopping.
Soggiorno di 1 notte ad aprile 2024
Risposta di Crowne Plaza Canberra, il giorno 28 apr 2024
Dear Stephen, Thank you so much for your 5/5 rate at Crowne Plaza CANBERRA. We look forward seeing you again at the hotel

10/10 Eccellente

Samir

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was really relaxing and nice location close to everything will do it again
Soggiorno di 1 notte ad aprile 2024
Risposta di Crowne Plaza Canberra, il giorno 28 apr 2024
Dear Samir, Thank you so much for your 5/5 rate at Crowne Plaza CANBERRA. We look forward seeing you again at the hotel

10/10 Eccellente

Joanne

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Crowne Plaza CANBERRA, il giorno 22 apr 2024
Dear Joanne, Thank you so much for your 5/5 rate at Crowne Plaza CANBERRA. We look forward seeing you again at the hotel

8/10 Buono

Hoan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Crowne Plaza Canberra, il giorno 16 apr 2024
Dear Hoan, Thank you very much for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely

10/10 Eccellente

Shane

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
They made our stay speacial, staff went out of their way to ensure we had a great stay
Soggiorno di 4 notti ad aprile 2024
Risposta di Crowne Plaza CANBERRA, il giorno 9 apr 2024
Dear Shane,Thank you so much for your 5/5 rate at Crowne Plaza CANBERRA. We look forward seeing you again at the hotel.

10/10 Eccellente

Yong Qi

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This is a great hotel.
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Management, il giorno 8 apr 2024
Dear Yong Qi,Thank you so much for your 5/5 rate at Crowne Plaza CANBERRA. We look forward seeing you again at the hotel.

6/10 Soddisfacente

Yuan

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia e personale e servizio
Facilities and equipment are old, hotel needs to renovate. Elevator is untidy.
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Management, il giorno 8 apr 2024
Dear Yuan, Thank you very much for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely

10/10 Eccellente

Camele

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Easy location close to shops, the park and dining.
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Management, il giorno 2 apr 2024
Dear Camele,Thank you so much for your 5/5 rate at Crowne Plaza CANBERRA. We look forward seeing you again at the hotel.

8/10 Buono

Bob

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia e servizi
The hotel is tired with the exception of the elevators which are very fast and reliable.
Soggiorno di 2 notti a marzo 2024
Risposta di Crowne Plaza CANBERRA, il giorno 18 mar 2024
Dear Bob, Thank you very much for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely

6/10 Soddisfacente

Yan

Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
This place in a great location, room is clean. unfortunately all good things ends there. staff had trouble to find my booking, very noisy Saturday night inside and outside the hotel. Room is dated especially bathroom, definitely need some new towels, the current one is close to rags. The restaurant use to be good but not anymore. Shoestring fries are super dry and the soup has no taste.
Soggiorno di 1 notte a marzo 2024
Risposta di Crowne Plaza Canberra, il giorno 18 mar 2024
Dear Yan, Thank you very much for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely

10/10 Eccellente

Jennifer

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Soggiorno di 2 notti a marzo 2024
Risposta di Crowne Plaza CANBERRA, il giorno 18 mar 2024
Dear Jennifer,Thank you so much for your 10/10 rate at Crowne Plaza CANBERRA. We look forward seeing you again at the hotel.

6/10 Soddisfacente

Nick

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Tired old hotel but does the job fine.
Soggiorno di 1 notte a marzo 2024
Risposta di Front Office Team, il giorno 10 mar 2024
Dear Nick, Thank you very much for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely

6/10 Soddisfacente

VANESSA

Non mi è piaciuto: Personale e servizio
Location was the best thing about this hotel, busy hotel with a great breakfast buffet. Breakfast buffet is gluten-free friendly and foods are labelled which is nice with a separate gluten-free station and toaster. The rooms are very dated, however clean for what they are, cracked tiles in the bathroom. Barely existent water pressure and mould on bottom of the shower curtain. Service upon check-in from office manager was fantastic. However the service in the hotel was substandard at best- took over 25 minutes to get a coffee on the first morning, and even then we had to leave and never ended up getting it. On the second morning, it took 20 minutes to get a coffee and a further 15 to get a hot chocolate. Excessively slow . No concierge available at all to help with bags upon either check-in or check out. No one checked the booking notes either - (my daughter and husband have severe feather/down allergies and I’d requested and phoned the week prior to confirm that bedding without feathers would be used- they reassured me it would be fine) within minutes of our arrival my daughter needed to use her medication as she was finding breathing difficult. Room had 8 feather pillows and beds had feather doonas. Was very disappointed and probably won’t be returning. Waste of money for us.
Soggiorno di 2 notti a marzo 2024
Risposta di Front Office Team, il giorno 10 mar 2024
Dear Vanessa, Thank you very much for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely

10/10 Eccellente

Diane

Mi è piaciuto: Pulizia
Soggiorno di 2 notti a febbraio 2024
Risposta di Front Office Team, il giorno 10 mar 2024
Dear Diane, Thank you very much for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely

8/10 Buono

edgar

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good value for money and excellent service
Soggiorno di 2 notti a febbraio 2024
Risposta di Hotel Management, il giorno 29 feb 2024
Dear Edgar, Thank you very much for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely

10/10 Eccellente

Herb

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great stay
Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Management, il giorno 29 feb 2024
Dear Herb, Thank you very much for the 5/5 score. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely

4/10 Scarso

Walid

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Management, il giorno 29 feb 2024
Dear Walid, Thank you very much for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely

10/10 Eccellente

Anthea

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Comfortable and convenient
Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Management, il giorno 26 feb 2024
Dear Anthea, Thank you very much for the 5/5 score. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

6/10 Soddisfacente

Xiu An

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
When you take showers water went out . It made the floor wet.. very bad.
Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Management, il giorno 25 feb 2024
Dear Xiu, Thank you for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if we can be of assistance to you, please contact us directly at 02 6274 5500. Sincerely, Crowne Plaza Canberra

8/10 Buono

Lucia Magallanes

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
All good except no water bottle as complimentary. Mostly hotels have a complimentary bottle water. Expecting for these type of hotel have. There is but you have to pay and expensive.
Soggiorno di 1 notte a febbraio 2024
Risposta di Crowne Plaza Canberra, il giorno 12 feb 2024
Dear Lucia, Thank you very much for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

8/10 Buono

Rana

Soggiorno di 1 notte a febbraio 2024
Risposta di Crowne Plaza Canberra, il giorno 21 mar 2024
Dear Rana, Thank you very much for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely

6/10 Soddisfacente

richard

Viaggio di lavoro
Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a febbraio 2024
Risposta di Crowne Plaza Canberra, il giorno 11 feb 2024
Dear Richard, Thank you very much for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

8/10 Buono

Steve

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Great location, but a little dated.
Soggiorno di 1 notte a gennaio 2024
Risposta di Crowne Plaza Canberra, il giorno 11 feb 2024
Dear Steve, Thank you very much for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

8/10 Buono

Tim

Soggiorno di 2 notti a febbraio 2024
Risposta di Crowne Plaza CANBERRA, il giorno 21 mar 2024
Dear Tim, Thank you very much for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely

10/10 Eccellente

Richard

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was great except for the dining experience. I was expecting a meal to match the rest of the place but unfortunately it was a great disappointment. If what l got was the best your chef could do, then its time you got a new chef.
Soggiorno di 3 notti a gennaio 2024
Risposta di Crowne Plaza Canberra, il giorno 11 feb 2024
Dear Richard, Thank you very much for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

8/10 Buono

Gary

Mi è piaciuto: Condizioni e dotazioni della struttura
Staff were friendly yet professional. The room was lovely and overlooked park/woodland area. The bathroom is in need of renovation.
Soggiorno di 3 notti a gennaio 2024
Risposta di Hotel Management, il giorno 1 feb 2024
Dear Gary, Thank you very much for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

10/10 Eccellente

Grant

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Favourite place
Soggiorno di 1 notte a gennaio 2024
Risposta di Crowne Plaza CANBERRA, il giorno 30 gen 2024
Dear Grant,Thank you so much for your 10/10 rate at Crowne Plaza CANBERRA. We look forward seeing you again at the hotel.

8/10 Buono

Xiao

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Pool is too small and not heated. Everything else is perfect.
Soggiorno di 1 notte a gennaio 2024
Risposta di Crowne Plaza Canberra, il giorno 30 gen 2024
Dear Xiao, Thank you very much for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

10/10 Eccellente

Neil

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent facility and service
Soggiorno di 1 notte a gennaio 2024
Risposta di Crowne Plaza CANBERRA, il giorno 30 gen 2024
Dear Neil,Thank you so much for your 5/5 rate at Crowne Plaza CANBERRA. We look forward seeing you again at the hotel.

8/10 Buono

KATHRYN

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very clean, easy parking and convenient.
Soggiorno di 4 notti a gennaio 2024
Risposta di Crowne Plaza CANBERRA, il giorno 26 gen 2024
Dear Kathryn, Thank you for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

2/10 Terribile

Ragupathy

Soggiorno di 2 notti a gennaio 2024
Risposta di Hotel Management, il giorno 26 gen 2024
Dear Ragupathy, Thank you for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely.

10/10 Eccellente

Ivo

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Ticks all the boxes for a quick getaway in Canberra city.
Soggiorno di 1 notte a gennaio 2024
Risposta di Crowne Plaza , il giorno 22 gen 2024
Dear Ivo,Thank you for your 5/5 rate at Crowne Plaza CANBERRA. We look forward seeing you again at the hotel.

8/10 Buono

John

Mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a gennaio 2024
Risposta di Crowne Plaza CANBERRA, il giorno 22 gen 2024
Dear John, Thank you for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

10/10 Eccellente

Louise

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Large but well appointed property right near the centre of Civic. Had to pay for parking which was a bummer but had above ground parking as well which suited our over height vehicle.
Soggiorno di 1 notte a gennaio 2024
Risposta di Crowne Plaza, il giorno 20 gen 2024
Dear Louise, Thank you for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

10/10 Eccellente

John

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Risposta di Crowne Plaza, il giorno 20 gen 2024
Dear John,Thank you for your 5/5 rate at Crowne Plaza CANBERRA. We look forward seeing you again at the hotel.

10/10 Eccellente

Glenn

Soggiorno di 3 notti a gennaio 2024
Risposta di Crowne Plaza Canberra, il giorno 16 gen 2024
Dear Glenn,Thank you very much for your 10/10 rate at Crowne Plaza CANBERRA. We look forward seeing you again at the hotel.

8/10 Buono

Alexander

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Crowne Plaza Canberra, il giorno 15 gen 2024
Dear Alexander, Thank you for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

8/10 Buono

Helen

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Crowne Plaza Canberra, il giorno 13 gen 2024
Dear Helen Thank you for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

10/10 Eccellente

Adam

Soggiorno di 3 notti a gennaio 2024
Risposta di Crowne Plaza Canberra, il giorno 13 gen 2024
Dear Adam,Thank you for your 5/5 rate at Crowne Plaza CANBERRA. We look forward seeing you again at the hotel.

10/10 Eccellente

Amanda

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Crowne Plaza Canberra, il giorno 13 gen 2024
Dear Amanda,Thank you for your 10/10 rate at Crowne Plaza CANBERRA. We look forward seeing you again at the hotel.

6/10 Soddisfacente

Paul

Viaggio con la famiglia
A little disappointed
We booked a room for 3 people and had to ask for either an extra towel, glass or cup every time even though we had mentioned it each time we booked out as we stayed for 3 separate occasions during our visit to Canberra.
Soggiorno di 3 notti a gennaio 2024
Risposta di Crowne Plaza Canberra, il giorno 13 gen 2024
Dear Paul, Thank you for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

8/10 Buono

Gavin

Soggiorno di 4 notti a gennaio 2024
Risposta di Crowne Plaza, il giorno 13 gen 2024
Dear Gavin, Thank you for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

4/10 Scarso

Yanjun

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
I never thought that the equipment of casino hotels in the capital city would be so poor and backward! The bathroom is very old, very disappointing, not worth the price! Will not patronize again
Soggiorno di 2 notti a gennaio 2024
Risposta di Crowne Plaza Canberra, il giorno 13 gen 2024
Dear Yanjun, Thank you for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

10/10 Eccellente

Eric

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Crowne Plaza CANBERRA, il giorno 13 gen 2024
Dear Eric,Thank you for your 5/5 rate at Crowne Plaza CANBERRA. We look forward seeing you again at the hotel.

10/10 Eccellente

Annamaria

Soggiorno di 1 notte a gennaio 2024
Risposta di Crowne Plaza CANBERRA, il giorno 27 gen 2024
Dear Annamaria,Thank you for your 5/5 rate at Crowne Plaza CANBERRA. We look forward seeing you again at the hotel.

10/10 Eccellente

Kelvin

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The only shortcoming was arriving at 1450 for a 1500 Check In, and then waiting until approximately 1530 to receive our room key. Rooms were a little noisy, and car parks are quite narrow. Better a bit narrow than no park at all though. This said, every other aspect was exceptional.
Soggiorno di 1 notte a gennaio 2024
Risposta di Crowne Plaza Canberra, il giorno 13 gen 2024
Dear Kelvin, Thank you for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,

10/10 Eccellente

Abu

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Amazing experience
It is an amazing hotel and has Amazing breakfast and hospitality. We were celebrating my sister-in-law's birthday, and they made it special by offering complementary cake during breakfast. Top class. Will stay again.
Soggiorno di 1 notte a dicembre 2023
Risposta di Crowne Plaza Canberra, il giorno 13 gen 2024
Dear Abu,Thank you for your 10/10 rate at Crowne Plaza CANBERRA. We look forward seeing you again at the hotel.

8/10 Buono

Ngatokoa

Soggiorno di 2 notti a gennaio 2024
Risposta di Crowne Plaza Canberra, il giorno 13 gen 2024
Dear Ngatokoa, Thank you for taking the time to tell us about your experience at Crowne Plaza CANBERRA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely,