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Recensioni per The Kirana Canggu Hotel

4 out of 5
The Kirana Canggu Hotel
Jl. Pantai Batu Bolong, Canggu, Bali

Recensioni

8,4

Ottimo

Valutazione di 10 - Eccellente. 140 su 335 recensioni" "
Valutazione di 8 - Buono. 133 su 335 recensioni" "
Valutazione di 6 - Soddisfacente. 37 su 335 recensioni" "
Valutazione di 4 - Scarso. 21 su 335 recensioni" "
Valutazione di 2 - Terribile. 4 su 335 recensioni" "

8,2/10

Pulizia

9,0/10

Personale e servizio

7,6/10

Servizi

8,0/10

Condizioni e dotazioni della struttura

8,0/10

Ecosostenibilità

Recensioni

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
overall good solution. nice staff. facilities ok.
Soggiorno di 3 notti ad agosto 2017

10/10 Eccellente

Tommy

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Property was great. Staff were lovely, attentive, and very easy to speak with. The room was of fairly good quality and the pool was great. Location is good if you want to stay in a tourist hotspot.
Soggiorno di 2 notti ad aprile 2024

8/10 Buono

Mais

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Location was amazing
Soggiorno di 1 notte ad aprile 2024
Risposta di Putu Eka, il giorno 19 apr 2024
Dear Mais, Warmest greetings from The Kirana – A True Sense of Style…Thank you for your gracious wonderful review on Expedia. We do appreciate your effort to express your satisfaction in staying with us. It is our immense pleasure to learn that you had a pleasurable stay experience with us. We are more than happy to read that you are satisfied with our location. We look forward to welcoming you again on your next visit to The Kirana Canggu for another memorable experience. Best Regards, The Kirana Management

8/10 Buono

dung, renton

Mi è piaciuto: Pulizia e personale e servizio
Very friendly staffs
Soggiorno di 5 notti ad aprile 2024
Risposta di Putu Eka, il giorno 19 apr 2024
Dear Dung, Warmest greetings from The Kirana – A True Sense of Style…Thank you for your gracious wonderful review on Expedia. We do appreciate your effort to express your satisfaction in staying with us. It is our immense pleasure to learn that you had a pleasurable stay experience with us. We are more than happy to read that you are satisfied with our staff. We look forward to welcoming you again on your next visit to The Kirana Canggu for another memorable experience. Best Regards, The Kirana Management

10/10 Eccellente

Eduardo

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff was really friendly and helpful too! I would definitely recommend and stay here again when in Canggu!
Soggiorno di 5 notti a marzo 2024
Risposta di Putu Eka, il giorno 19 apr 2024
Dear Eduardo,Warmest greetings from The Kirana – A True Sense of Style…Thank you for your gracious wonderful review on Expedia. We do appreciate your effort to express your satisfaction in staying with us. It is our immense pleasure to learn that you had a pleasurable stay experience with us. We are more than happy to read that you are satisfied with our services. We look forward to welcoming you again on your next visit to The Kirana Canggu for another memorable experience. Best Regards, The Kirana Management

10/10 Eccellente

laetitia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024

6/10 Soddisfacente

Quinton

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Walkable and convenient location close to the beach and various tasty dining options. Staff at the property are polite and helpful. Unfortunately, the conditions of the room are run down, no hot water for the shower, and stains on towels and bed sheets.
Soggiorno di 3 notti a marzo 2024
Risposta di Putu Eka, il giorno 19 apr 2024
Dear Quinton,Warmest greetings from The Kirana – A True Sense of Style…Thank you for your review on Expedia. We are really sorry to know that your experience with us was not meet your satisfaction. We aim to delight and provide our guests with an authentic experience straight from the heart. We appreciate your constructive feedback, we are taking measures to ensure that these situations do not reoccur. We hope you will give us to welcome you again in another memorable experience at The Kirana Canggu. Best Regards, The Kirana Management

6/10 Soddisfacente

Paul Philipp

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
War sicherlich mal super. Allerdings ist es etwas in die Jahre gekommen und nicht sauber.
Soggiorno di 1 notte a febbraio 2024
Risposta di Putu Eka, il giorno 13 mar 2024
Dear Paul Philipp,Warmest greetings from The Kirana – A True Sense of Style…Thank you for your review on Expedia. We are really sorry to know that your experience with us was not meet your satisfaction. We aim to delight and provide our guests with an authentic experience straight from the heart. We appreciate your constructive feedback, we are taking measures to ensure that these situations do not reoccur. We hope you will give us to welcome you again in another memorable experience at The Kirana Canggu. Best Regards, The Kirana Management

8/10 Buono

Julian

Viaggio di gruppo
Mi è piaciuto: Personale e servizio e servizi
Non mi è piaciuto: Pulizia
Very friendly personel
Soggiorno di 1 notte a febbraio 2024
Risposta di Putu Eka, il giorno 13 mar 2024
Dear Julian,Warmest greetings from The Kirana – A True Sense of Style…Thank you for your gracious wonderful review on Expedia. We do appreciate your effort to express your satisfaction in staying with us. It is our immense pleasure to learn that you had a pleasurable stay experience with us. We are more than happy to read that you are satisfied with our staff. We look forward to welcoming you again on your next visit to The Kirana Canggu for another memorable experience. Best Regards, The Kirana Management

8/10 Buono

ALEXANDER

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a gennaio 2024
Risposta di Ani, il giorno 30 gen 2024
Dear Alexander, Warmest greeting from The Kirana Canggu Hotel - A True Sense of style..Thank you very much for your great reviews. We appreciate your time to write a post of review for us. We are happy to know that you are enjoyed your stay with us during your holiday. We are looking forward to welcome you back in near future for another memorable experience. Thank you and best regardsAni

10/10 Eccellente

Moontaka

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The location was very ideal (close to shops, the beach, food, etc.). The staff were all incredibly nice, helpful and welcoming. I would absolutely recommend staying there for short-time and long time stays (we stayed for 7 nights). I highly recommend the Kirana.
Soggiorno di 7 notti a dicembre 2023
Risposta di Putu Eka, il giorno 16 gen 2024
Dear Moontaka,Warmest greetings from The Kirana – A True Sense of Style…Thank you for your gracious wonderful review on Expedia. We do appreciate your effort to express your satisfaction in staying with us. It is our immense pleasure to learn that you had a pleasurable stay experience with us. We are more than happy to read that you are satisfied with our location and the staff. We look forward to welcoming you again on your next visit to The Kirana Canggu for another memorable experience. Best Regards, The Kirana Management

10/10 Eccellente

Carina

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Great hotel , in good location
Breakfast was okay , the room was good quality the clearing could have been better Super friendly staff and the location of the hotel. It was just absolutely perfect with walking distance to the beach shops restaurants, there’s tons of grab scooters if you don’t feel comfortable riding yourself Hotel was super helpful getting us a ride we end up using the same driver for a couple times, since he was so awesome
Soggiorno di 2 notti a dicembre 2023
Risposta di Putu Eka, il giorno 26 dic 2023
Dear Carina,Warmest greetings from The Kirana – A True Sense of Style…Thank you for your gracious wonderful review on Expedia. We do appreciate your effort to express your satisfaction in staying with us. “Great Hotel in good location” is the word you used to describe your experiences during your stay with us. It is our immense pleasure to learn that you had a pleasurable stay experience with us. We are more than happy to read that you are satisfied with your stay through our overall services, friendly staff and location. We looking forward to welcoming you again on your next visit to The Kirana Canggu Hotel for another memorable experience. Best Regards, The Kirana Management

6/10 Soddisfacente

Richard

Soggiorno di 4 notti a dicembre 2023
Risposta di Ani, il giorno 30 gen 2024
Dear Richard, Warmest greetings from The Kirana – A True Sense of Style…Thank you for your review. We do appreciate your effort to express your experience in staying with us. We look forward to welcoming you back in near future. Thank you and best regardsAni

6/10 Soddisfacente

Andrew

Viaggio di coppia
Mi è piaciuto: Personale e servizio e servizi
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The staff was very friendly. The room was in terrible shape, but the bed was comfy and the ac worked. We stayed in the suit. The bedroom area is open to the living room. Most of the furniture was damaged (or missing as per the photos). The bathroom sinks somehow both leaked onto the floor and clogged. The towel rack fell off the wall. The bath tap was dangling from the wall. The floors were very damaged. The towels and sheets were not very clean (def not bleached, often had stains). Breakfast was tasty. The pool was a good temperature.
Soggiorno di 14 notti a novembre 2023
Risposta di Ani, il giorno 5 dic 2023
Dear Andrew, Warmest greeting from The Kirana Canggu Hotel - A true sense of style ...Thank you most sincerely for choosing our hotel as your home to stay in recently and for your lovely feedback. We are delighted to know that your experience with us was nice by hospitality service from our staff, the pool in good temperature, and appreciated for taking your precious time to post your write-up on Expedia. We do apologize to hear that under your expectations of our room condition and situation. Your constructive comments are much appreciated. Currently, the renovation and maintenance of the hotel is in phases. In addition, we will be taking measures to ensure that these situations do not reoccur. Once again, we really do apologize and we hope you will give us to welcome you again in another holiday at The Kirana Canggu. Best regardsThe Kirana Management

10/10 Eccellente

Andrew

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a novembre 2023
Risposta di Ani, il giorno 5 dic 2023
Dear Andrew, Warmest greetings from The Kirana – A True Sense of Style…Thank you for your gracious wonderful review score on Expedia. We do appreciate your effort to express your satisfaction in staying with us. It is our immense pleasure to learn that you had a pleasurable stay experience with us. We look forward to welcoming you in near future for another memorable experience. Best regardsThe Kirana Management

10/10 Eccellente

Jeroen

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Fantastic helpful staff. Just a little back from the street, so nice and quiet. Conveniently located.
Soggiorno di 4 notti a ottobre 2023
Risposta di Ani, il giorno 5 dic 2023
Dear Jeroen, Warmest greetings from The Kirana – A True Sense of Style…Thank you most sincerely for choosing The Kirana Canggu to stay in recently and for your lovely feedback. We are delighted to know that your experience with us was good by our location and hospitality service by our team. We look forward to welcoming you again on your next visit to The Kirana Canggu for another memorable experience. Best regardsThe Kirana Management

4/10 Scarso

Gregory

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 4 notti a ottobre 2023
Risposta di Ani, il giorno 5 dic 2023
Dear Gregory, Thank you for your review score on Expedia. We do appreciate your effort to express your experience in staying with us. We appreciate your constructive feedback and we do apologize if your experience stay under your expectations. We hope you will give us to welcome you again in another memorable experience at The Kirana Canggu in near future. Best regardsThe Kirana Management

6/10 Soddisfacente

Jason

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi
Location was great. Staff were generally helpful. We were staying on the first level by the pool and noticed the clearing of drinks and glasses were not frequent. We noticed uncleared tables outside of our room for up to 14 hours. from evening 7 pm right through to next morning when we left. Other than that, hotel is right opposite Milk and Madu which is great!
Soggiorno di 2 notti a ottobre 2023
Risposta di Ani, il giorno 30 nov 2023
Dear Jason, Warmest greetings from The Kirana – A True Sense of Style…Thank you most sincerely for choosing The Kirana Canggu to stay in recently and for your lovely feedback. We are delighted to know that your experience with us was good by our location and hospitality service by our team. We are really do apologize to know that your experience with us was not meet your satisfaction about the clearing of drinks and glasses were not frequent. We will be taking measures to ensure that these situations do not reoccur. Once again, we really do apologize and we hope you will give us to welcome you again in another memorable experience at The Kirana Canggu. Best regardsAni

8/10 Buono

Siem

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a ottobre 2023
Risposta di Ani, il giorno 30 nov 2023
Dear Siem, Warmest greetings from The Kirana – A True Sense of Style…Thank you for choosing The Kirana Canggu to stay in recently and for your lovely feedback. We are delighted to know that your experience with us was good and appreciated for taking your precious time to give us a score on Expedia. We look forward to welcoming you again on your next visit to The Kirana Canggu for another memorable experience. Best regardsAni

6/10 Soddisfacente

Lauren

I stayed in the penthouse suite, the room appointments were quite frustrating, which is really due to the property being aged. I had a private plunge pool but it never got any so barely used it. I had to use the main pool to lay in the sun, and that pool is situated right in front of the restaurant and reception so you basically lay in your swimsuit directly in front of anyone eating. The bathroom or bedroom hasn’t got power points near the mirror so you can’t use your hair dryer - I had to go in the kitchen and use the tiny mirror behind the kettle. The light switches in the bedroom are by the bed but not close enough to switch off from the bed. The coffee cups in the kitchen were tiny, and no cutlery provided, considering the room comes with a full fridge freezer and dining table was annoying. The staff were great and the location was good but for the price was not worth it. Would not stay again
Soggiorno di 6 notti a settembre 2023
Risposta di Aniaprianti, il giorno 11 ott 2023
Dear Lauren, Warmest greetings from The Kirana – A True Sense of Style…Thank you most sincerely for choosing The Kirana Canggu to stay in recently and for your lovely feedback. We are delighted to know that your experience with us was good by our hospitality by our team and location. We are really do apologize to know that your experience with us was not meet your satisfaction about hotel and room situation. Currently, the renovation and maintenance of the hotel is in phases. In addition, we will be taking measures to ensure that these situations do not reoccur. Once again, we really do apologize and we hope you will give us to welcome you again in another memorable experience at The Kirana Canggu. Best regardsThe Kirana Management

6/10 Soddisfacente

Hans

Viaggio di gruppo, Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
Das Hotel wirkt in einigen Ecken etwas in die Jahre gekommen und nicht so gut gewartet bzw. instandgehalten. Das Frühstück war lecker und das Personal freundlich. Alles wichtige, sowie der Strand sind fußläufig zu erreichen.
Soggiorno di 2 notti ad agosto 2023
Risposta di Aniaprianti, il giorno 11 ott 2023
Dear Hans, Warmest greetings from The Kirana – A True Sense of Style…Thank you most sincerely for choosing The Kirana Canggu to stay in recently and for your lovely feedback. We are delighted to know that your experience with us was good by hosting with our friendly team and location near the beach. We are really do apologize to know that your experience with us was not meet your satisfaction about hotel situation. Currently, the renovation and maintenance of the hotel is in phases. In addition, we will be taking measures to ensure that these situations do not reoccur. Once again, we really do apologize and we hope you will give us to welcome you again in another memorable experience at The Kirana Canggu. Best regardsThe Kirana Management

8/10 Buono

Sandrine

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Das Hotel ist mitten im Herzen von Canggu gelegen. Im Zimmer selbst, merkt man aber nicht, dass man im Zentrum ist. Super Hotel mit sehr freundlichem Personal. Sehr lecjeres Frühstück und die Massagen sind hervorragend.
Soggiorno di 2 notti a luglio 2023

8/10 Buono

KAZUNORI

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
部屋は広く、メインの通りに面していて、コストパフォーマンスはよかったです。
Soggiorno di 1 notte a febbraio 2023

4/10 Scarso

Ole Rygaard

Viaggio con la famiglia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Var ret skuffede. Gammelt slidt værelse, meget kedelig morgenmad, fir lille område omkring pool. God beliggenhed er det bedste derfor at sige.
Soggiorno di 3 notti a luglio 2023

10/10 Eccellente

Kachel Francisco

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We loved our stay at the Kirana Hotel. It is walking distance to the beach, restaurants, bars, spas and salons. Everyone is very welcoming and the spa services are amazing. We got a free 15 minute foot massage and added a 90 minute Balinese massage and a whole body scrub. The spa services are very affordable and is discounted if you stay at the hotel. The pool is also really nice and is open until 9pm! We loved our stay here and enjoyed the pool a lot after a long day at the beach.
Soggiorno di 2 notti a giugno 2023

8/10 Buono

KR

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 1 notte a maggio 2023

10/10 Eccellente

Amanda

Soggiorno di 4 notti ad aprile 2023

8/10 Buono

RISHI

Soggiorno di 23 notti ad aprile 2023

2/10 Terribile

VIVIAN

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
room was durty. the hotel condition en general very poor
Soggiorno di 3 notti ad aprile 2023

10/10 Eccellente

liv

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte ad aprile 2023

8/10 Buono

Mohit

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Non mi è piaciuto: Pulizia
Soggiorno di 3 notti a marzo 2023

10/10 Eccellente

Yvonne

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very convenient location, with lotsa good restaurants around it! Walking distance to the beach! Room is big. The pool is nice to chill as well. Will definitely want to stay here again
Soggiorno di 3 notti a febbraio 2023

10/10 Eccellente

Jens

Soggiorno di 1 notte a gennaio 2023

4/10 Scarso

Viaggiatore verificato

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 3 notti a dicembre 2022
Risposta di Ani, il giorno 5 dic 2023
Dear Valued Guest, Warmest greeting from The Kirana Canggu Hotel - A true sense of style ...Thank you for your review score on Expedia. We do appreciate your effort to express your experience in staying with us. We appreciate your constructive feedback and we do apologize if your experience stay under your expectations. We hope you will give us to welcome you again in another memorable experience at The Kirana Canggu in near future. Best regardsThe Kirana Management

10/10 Eccellente

Lina

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
After reading all the mixed reviews on this hotel i was concerned about staying here but the minute i checked in to the hotel all my concerns went away. The room was nice and clean and everything in working order. Staff were also extremely friendly and helpful with any queries. The hotel is well located - the beach is not even a 5 minute walk and lots of shops, places to eat and spas outside your door. I could not fault it in any way. I thoroughly enjoyed my stay and would definitely consider the Kirana for any future travel. It was great!
Risposta di Ani, il giorno 9 feb 2023
Dear Ms Lina Dabbagh, Thank you very much for your review of your stay at our Hotel. Happy to learn that you are enjoying the stay and have a memorable experience with our service. We look forward to seeing you again at our home in near future. Have a great day..Best regardsThe Kirana Hotels Group Management

6/10 Soddisfacente

Margaret Ann

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
the staff and service excellent! Once was a beautiful hotel, however is very tired looking and lots of property items falling apart. example Safe in room falling apart, door handle almost falling off. bathroom sink kept getting blocked, as well as power pointr for kettle not working properly. also light switch falling off near bed.
Soggiorno di 7 notti a ottobre 2022

10/10 Eccellente

Desiree

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Spacious and comfortable
My room was comfortable and clean. The front desk was very nice and helpful. The dunk pool could use a once over, but I had a nice stay and would stay there again. I highly recommend getting a massage there. It was great!
Soggiorno di 1 notte a settembre 2022
Risposta di Isma yanti, il giorno 12 ott 2022
Dear Mrs. Desiree, Thank you very much for taking your valuable time to leaving us a review. We really glad that you had a nice experience during your stay and enjoyed your holiday with us We do hope to welcoming you back here in the near future with our better services

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Personale e servizio e comfort della camera
Great staff, quiet location, facilities are old
The staff is great and I liked the location. A bit rundown with the bathroom (bathtub didn’t work and strange smell) and room facilities like the kettle, but most things are in working order. The Internet is not bad, but can go off sometimes, so I went to the cafe a few times, as I was working remotely while staying in Canggu. But the staff was always awesome, so I had a great stay overall.
Soggiorno di 8 notti a maggio 2022

10/10 Eccellente

Hans Johan G

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a giugno 2021

8/10 Buono

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
The hotel's staff was very nice. The breakfast was good. Like most hotels in Bali, the room had quite a few ants in it especially close to the balcony, the cigarette smoke from other guests smoking on their balconies was seeping in to our room from our balcony door and the bathroom in general could do with a scrub (you can tell it was cleaned but there is a lot of calcium and dirt build up in various sections. I would of liked to rate this hotel better but the thing that disappointed me the most was that even though they are aware about everything that is going on with COVID 19 they didn't think twice to tell me there are NO REFUNDS even when I told them we may have to leave 2 days early to catch an earlier flight home otherwise we could be trapped in Bali for months. I think the hotel management should redefine their notion of professionalism and customer service and have more understanding for their guests in these difficult times. At the very lest charge a fee but the fact of the matter is none of the hotels were full, so they were not loosing revenue on the room and we did not sleep there for 2 nights (left plenty of time before checkout).
Soggiorno di 4 notti a marzo 2020

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a marzo 2020

6/10 Soddisfacente

Kristine

Viaggio di gruppo
Mi è piaciuto: Personale e servizio e comfort della camera
Soggiorno di 2 notti a febbraio 2020

4/10 Scarso

Viaggiatore verificato

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Disappointed - very bad standard
Very disappointed. Pros: - Perfect location - super friendly staff - comfy bed Cons: - Deluxe room was very „used“ and old with a lot of broken furniture - bathroom was very dirty and old! - pool dirty and with view on construction site - air con in the room couldn’t handle the hot days - even though the hotel was rarely booked they charge for a late check out (20% for just 2 hours) - some speakers in the room started to play loud Musik randomly I would recommend to anybody to search something better in canggu. For that price you will get cleaner nicer accommodations easily.
Soggiorno di 3 notti a gennaio 2020

8/10 Buono

Catherine

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 5 notti a dicembre 2019

10/10 Eccellente

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2020
Risposta di Ani Apriyanti, il giorno 28 gen 2020
Dear Valued Guests, Thank you for your time to gice us review score for our service during your stay. We are looking forward to welcoming you in near future. Best regards, The Kirana Canggu Team

4/10 Scarso

Viaggiatore verificato

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Non mi è piaciuto: Personale e servizio
Great hotel, management requires improvement
The hotel was fantastic. Very comfortable, clean and Would recommend to people to stay there. The only disappointment was the house cleaning service. They threw away my business notes which was place on the side table. It was an important document and of course they could not retrieve it by the time I asked for them. They did not offer any compensation nor discount which made me even more angry. So I would say the management needs to be sorted out.
Soggiorno di 2 notti a dicembre 2019

8/10 Buono

Oliver

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Superfint mitt i smeten
Spenderade en natt. Jättefint och toppen placering mitt i Canggu
Soggiorno di 1 notte a novembre 2019

6/10 Soddisfacente

Margaret

Soggiorno di 4 notti a ottobre 2019

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Der Service und das Personal sind super! Die Sauberleitsstandards in den Zimmern entsprechen nicht 100% den deutschen Standards, aber es war ok. Die Lage ist top, wirklich perfekt, man läuft nur wenige Meter zum Strand, direkt neben dem Hotel sind tolle Restaurants und Shops. Ein Hinweis: Das Internet/Wlan ist wirklich sehr sehr schlecht! Und ich spreche hier nicht von Netflix oder ähnlichem. Ich muss beruflich regelmässig Mails beantworten und das war wirklich mehr als mühsam. Für eine Mail hat es manchmal bis zu 5 Minuten gebraucht, da das Wlan immer wieder abgestürzt ist.
Soggiorno di 12 notti a settembre 2019

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a settembre 2019