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Recensioni per Days Inn by Wyndham Canton

2 out of 5
Days Inn by Wyndham Canton
101 Juniper Street, Exit 20 off I-575, Canton, GA

Recensioni

7,8

Buono

Valutazione di 10 - Eccellente. 161 su 536 recensioni" "
Valutazione di 8 - Buono. 209 su 536 recensioni" "
Valutazione di 6 - Soddisfacente. 99 su 536 recensioni" "
Valutazione di 4 - Scarso. 45 su 536 recensioni" "
Valutazione di 2 - Terribile. 22 su 536 recensioni" "

8,2/10

Pulizia

8,0/10

Personale e servizio

7,2/10

Servizi

7,8/10

Condizioni e dotazioni della struttura

8,0/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Janice

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great place to stsy. Price was excellent.
Soggiorno di 4 notti a maggio 2024
Risposta di Manager, il giorno 20 mag 2024
Hello Janice,We're thrilled to hear you enjoyed your stay with us and found our prices to be excellent. Your feedback is valuable to us, and we hope to welcome you back soon for another great experience.

8/10 Buono

Tim

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a maggio 2024
Risposta di Manager, il giorno 10 mag 2024
Hello Tim, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

8/10 Buono

Maria

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi
No pool
Soggiorno di 4 notti a maggio 2024
Risposta di Manager, il giorno 7 mag 2024
Hello Maria,We apologize for any inconvenience caused by the lack of a pool during your stay. Guest feedback is valuable, and we will share your comments with our management team for further consideration. Thank you for sharing your experience with us, and we hope to welcome you back in the future.

6/10 Soddisfacente

Mary Ann

Not much for breakfast as you find in most properties
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 23 apr 2024
Hello Mary Ann, We appreciate your feedback on our breakfast offerings and will make sure to share your comments with our team for improvement. Guest satisfaction is very important to us, and we hope your overall stay was enjoyable.

4/10 Scarso

Joe

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Noisy roads, business being run out which compounded noise. Quit & found a better hotel & advised Expedia to cancel our reservations.
Soggiorno di 4 notti ad aprile 2024
Risposta di Manager, il giorno 19 apr 2024
Hello Joe, We regret to hear about your experience and apologize for the inconvenience caused. Your feedback is valuable, and we will address the noise issues with the relevant teams for future improvement. If you have any further concerns, please reach out to us directly.

6/10 Soddisfacente

Farra

Mi è piaciuto: Condizioni e dotazioni della struttura
Non mi è piaciuto: Servizi
Room was good, staff wasnt overly nice, the room was OK. The breakfast sucked, only apple juice, coffee to drink, plain yogurt, and some danishes and muffins.
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Wanda

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Fast and easy check in with a nice and courteous clerk. I needed to change to a downstairs unit because of accessibility for my husband and she politely made the modification for me.
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 12 apr 2024
Hello Wanda,We are delighted to hear that our staff provided you with efficient service during your check-in and helped accommodate your needs. Our team always strives to make our guests' stay as comfortable and seamless as possible. If you have any further feedback or require assistance in the future, please do not hesitate to reach out to our management team.

6/10 Soddisfacente

David

Viaggio di coppia, Viaggio di lavoro
Not handicap accessible!!!!
Soggiorno di 2 notti a marzo 2024
Risposta di Manager, il giorno 13 apr 2024
Hello David,We apologize if the accessibility did not meet your needs and will ensure your feedback is shared with our team for future improvement.

10/10 Eccellente

Levi

Soggiorno di 3 notti a febbraio 2024
Risposta di Manager, il giorno 22 mar 2024
Hello Levi,Thanks for choosing to stay with us. Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 Eccellente

Tara

Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 22 mar 2024
Hello Tara,We are delighted to hear that you had a wonderful stay with us! Please do not hesitate to reach out if you require any assistance in the future.

10/10 Eccellente

Keith

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 26 gen 2024
Hello Keith,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. Should you have any further feedback or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back in the near future for another exceptional stay.

10/10 Eccellente

Keith

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a gennaio 2024
Risposta di Manager, il giorno 27 gen 2024
Hello Keith,Thank you for choosing our hotel! We are delighted to hear that you had an excellent experience during your stay. We strive to provide exceptional service to our guests, and your satisfaction is our top priority. We hope to have the pleasure of welcoming you back again in the future.

10/10 Eccellente

Victor

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Staycation
Just a regular staycation in my hometown
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 25 gen 2024
Hello Victor,Thank you for choosing our hotel for your staycation in your hometown. We appreciate your feedback and apologize for any inconveniences you may have encountered. Our team continuously strives to improve the guest experience and will take your comments into consideration. Should you have any further concerns, we kindly suggest reaching out to our management directly. We hope to have the opportunity to welcome you back in the future.

10/10 Eccellente

Keith

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a gennaio 2024
Risposta di Manager, il giorno 17 gen 2024
Hello Keith,Thank you for choosing our hotel for your stay! We are thrilled to hear that you enjoyed your time with us. If you have any further comments or suggestions, please feel free to reach out to us directly. We hope to welcome you back in the future for another fantastic experience.

10/10 Eccellente

Lindsey

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice, affordable hotel with simple amenities.
Soggiorno di 2 notti a gennaio 2024
Risposta di Manager, il giorno 16 gen 2024
Hello Lindsey,Thank you for choosing our hotel for your stay. We're delighted to hear that you found our accommodations to be affordable and enjoyed the simplicity of our amenities. We appreciate your feedback and hope to welcome you back in the future.

8/10 Buono

Katherine

Viaggio di lavoro
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Non mi è piaciuto: Personale e servizio
Honest
Was great, very clean, great bed & pillows; super clean. My only issue was the staff was extremely rude & being forced to allow maids to come in after staying on day 2 that we were ok. Front desk forced us to allow them in & my husband was not feeling well so it was extremely inappropriate & frustrating.
Soggiorno di 4 notti a gennaio 2024
Risposta di Manager, il giorno 14 gen 2024
Hello Katherine,Thank you for choosing our hotel and for your review. We are delighted to hear that you found the hotel to be clean and enjoyed our comfortable bed and pillows. We sincerely apologize for any inconvenience caused due to the interaction with our staff. We strive to provide exceptional service and will address this matter with the team to ensure this does not happen again in the future. We appreciate your feedback and hope to welcome you back for a more pleasant experience.

8/10 Buono

Anielka

Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 10 gen 2024
Hello Anielka, Thank you for choosing our hotel for your stay! We hope you had a wonderful time with us. If you have any additional feedback or suggestions, please reach out to us directly, as we value your input and strive to improve our services. We look forward to welcoming you back in the future.

10/10 Eccellente

Amy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I will continue to stay here
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 31 dic 2023
Hello Amy,Thank you for sharing your feedback. We appreciate your decision to continue staying with us and hope that we can exceed your expectations during your future visits. Should you have any concerns or requests, please do not hesitate to reach out to our management team for assistance. We look forward to serving you again soon.

10/10 Eccellente

Amy

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very clean and nice rooms.
Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 27 dic 2023
Hello Amy,Thank you for your feedback! We're delighted to hear that you found our rooms to be clean and nice. Providing a comfortable and pleasant stay is our top priority. Please feel free to visit us again in the future.

10/10 Eccellente

Chays

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Really loved the location & everything was very well maintained! The beds were SOOO comfortable
Soggiorno di 5 notti a novembre 2023
Risposta di Manager, il giorno 30 nov 2023
Hello Chays,Thank you for your positive feedback! We are thrilled to hear that you enjoyed our hotel's convenient location and the well-maintained facilities. It's great to know that our comfortable beds met your expectations. We appreciate your kind words and hope to welcome you back in the future for another enjoyable stay.

4/10 Scarso

Viaggiatore verificato

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Locked out early
Second time staying in a private owned hotel/motel like this. Non smoking room but there was a cigarette butt under my bed. Check out time is 11 am. Due to event we were there for we went to event and came back to check out. I got back to the hotel @ 1043 am and my card was already deactivated.
Soggiorno di 2 notti a novembre 2023
Risposta di Manager, il giorno 18 nov 2023
Dear Guest,Thank you for choosing to stay with us and providing your feedback. We apologize for any inconvenience you experienced during your stay. We strive to maintain a smoke-free environment and will address your concerns with our housekeeping team. Regarding your deactivated card, we apologize for the miscommunication. We appreciate your understanding and hope to welcome you back again for a more satisfactory experience.

10/10 Eccellente

Martha

Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 18 nov 2023
Hello Martha,To be awarded a perfect score is such a compliment! We are thrilled to learn that our goal of providing our guests with a comfortable and pleasant stay is a success! We can't wait to serve you again.

10/10 Eccellente

Jason

Soggiorno di 3 notti a novembre 2023
Risposta di Manager, il giorno 7 dic 2023
Hello Jason,Thank you for choosing our hotel for your stay! We're glad to hear that you had a great experience with us. We appreciate your positive feedback and hope to welcome you back in the future for another wonderful stay.

10/10 Eccellente

Todd

Viaggio con la famiglia
Everything was clean. Service was good. Breakfast was scant.
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 14 nov 2023
Hello Todd,Thank you for sharing your feedback with us. We appreciate your compliments on our cleanliness and service. We apologize if our breakfast offerings did not meet your expectations. We value your input and will take it into consideration as we continuously strive to improve our guests' experience.

10/10 Eccellente

Amy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The staff was very nice. The place was remodeled and up to date . Also extremely clean.
Soggiorno di 7 notti a novembre 2023
Risposta di Manager, il giorno 14 nov 2023
Hello Amy,Thank you for sharing your positive experience with our staff and the cleanliness of our renovated hotel. We strive to provide exceptional service and maintain a modern and clean environment for our guests. We appreciate your feedback and hope to welcome you again in the future for another pleasant stay.

10/10 Eccellente

Cole

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 4 nov 2023
Hello Cole,Thank you for taking the time to leave us a review. We're glad to hear that you had a remarkable experience during your stay with us. Your positive feedback is greatly appreciated and we hope to welcome you back in the future for another exceptional stay. Have a great day!

10/10 Eccellente

Mary Ann

Viaggio di coppia
I felt it had a lovely roadside areal plus our room was very clean
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 3 nov 2023
Hello Mary Ann,Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed our picturesque roadside area and found your room to be clean. Your kind words are much appreciated.

10/10 Eccellente

Bryan

Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 30 ott 2023
Hello Bryan,Thank you for your 10 / 5 star rating! We truly appreciate your exceptional feedback and are delighted to know that you had a wonderful stay with us. Your satisfaction is our top priority and we look forward to welcoming you back in the future for another exceptional experience.

10/10 Eccellente

Bonnie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
One night stay. It was simply wonderful.
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 26 ott 2023
Hello Bonnie,Thank you for your amazing rating! We are delighted to hear that you had such a fantastic experience with us. We hope to welcome you back again soon!

8/10 Buono

Luther

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Breakfast could have been better. Would stay here again.
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 14 ott 2023
Hi Luther,It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly. I am happy to know we have met your expectations with our friendly services and the cleanliness of our guest rooms. It means a lot to receive your feedback regarding our breakfast services and apologize this was not up to your preferences. We hope to impress you during another visit with every level of service.

8/10 Buono

Andrea

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Walls are paper thin, other than that, it was much better than expected
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 14 ott 2023
Hi Andrea,Thank you for being a guest with us and sharing your experience. We are glad to learn you enjoyed your overall stay with us. However, we are sorry for your disappointment with the condition of our wallpaper being thin, and we will share your comments appropriately. Thank you again for your feedback, and we look forward to your next visit.

8/10 Buono

Heather

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Convenient. Good value for the price.
Soggiorno di 1 notte a settembre 2023
Risposta di Manager, il giorno 3 ott 2023
Hi Heather,Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the accommodations and friendly hospitality that we strive to show to each guest, during every stay. We are glad you had a great time with us, and we look forward to serving you again.

6/10 Soddisfacente

Ashley

Soggiorno di 1 notte a settembre 2023
Risposta di Manager, il giorno 20 ott 2023
Hello Ashley, Thank you for your feedback. We apologize for any inconvenience you experienced during your stay. If there is anything specific we can address, please let us know.

10/10 Eccellente

Amy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great customer service and clean, updated rooms
Soggiorno di 1 notte a settembre 2023
Risposta di Manager, il giorno 12 set 2023
Hi Amy,It is our main ambition to meet the many different needs of our guests and we are so happy to have met your expectations. We appreciate your kind comments they will serve as an encouragement to the staff to always provide the best to every guest. We hope to impress you again during your next visit and we thank you for sharing your experience

6/10 Soddisfacente

Linda

Viaggio di lavoro
Mi è piaciuto: Pulizia e comfort della camera
Non mi è piaciuto: Personale e servizio
On the website, a pool is advertised. However, the pool has been close for more than two weeks. Water is in it. It was closed by the health department.
When I tried to resolve this with the manager, I was told that the pool always closes around Labor Day. If that’s the case, take down the sign, closed by the health department, cover the pool and compensate the guest for services, not received.
Soggiorno di 2 notti a settembre 2023
Risposta di Manager, il giorno 10 set 2023
Hello Linda,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

8/10 Buono

Stacey

Viaggio di gruppo
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi
The location is convenient but the surface area of the appliances in the room are covered in fingerprints, the light fixtures are very dusty and dirty, seems like they haven’t been wiped in a while. Our room door doesn’t close all the way, don’t like that. Check in went smoothly,
Soggiorno di 1 notte ad agosto 2023
Risposta di Manager, il giorno 2 set 2023
Hello Stacey,We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we're sincerely sorry to have failed to meet your needs. Please keep us in mind for a future stay, so we may show you how we are continuously working to improve in these areas. We are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.

10/10 Eccellente

Rachel

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte ad agosto 2023
Risposta di Manager, il giorno 11 ago 2023
Hello Rachel,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

10/10 Eccellente

Steve

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad agosto 2023
Risposta di Manager, il giorno 6 ago 2023
Hello Steve,Thank you so much for the incredible rating. We look forward to your next visit.

10/10 Eccellente

Carolyn

Soggiorno di 1 notte a luglio 2023
Risposta di Manager, il giorno 26 lug 2023
Hello Carolyn,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

4/10 Scarso

Lisa, Bandera

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
We booked this hotel for 3 nights in July 2023. On our first day, we went to the pool with our grown son. We were the only three in the pool. There is a sign that states "no alcohol within 5 feet of the pool". My husband & son were in the pool & I was on a lawn chair. The owner came out to tell us that Cherokee County has an ordinance prohibiting ETOH consumption despite the posted notice. We left the pool. I was not comfortable w/the info given, so i called the non- emergent police #. An officer called me back to relay that the owner was not truthful and that there is NO such ordinance. As a consumer, Ido not like to be lied to. There was no reason for this. Additionally, the cleaning crew was the father and mother of the owners. They could barely push the cart and were elderly. Our son actually assisted the mother in throwing garbage away that was too heavy for her to put in the trash can. We completely understand having a family owned business, but not when your parents are elderly and cleaning hotel rooms. They shoukd be ashamed of themselves. We stayed at this hotel a decade ago & had no problems. Needless to say, we will NEVER stay at this hotel again. We are paying customers who will never return.
Soggiorno di 3 notti a luglio 2023
Risposta di Manager, il giorno 7 lug 2023
Hello Lisa,Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of meeting your expectations. Your feedback is greatly appreciated, and we hope to better serve you on a return visit.

4/10 Scarso

Brandy

Soggiorno di 1 notte a luglio 2023
Risposta di Manager, il giorno 23 lug 2023
Hello Brandy,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

8/10 Buono

Timothy

Soggiorno di 3 notti a giugno 2023
Risposta di Manager, il giorno 19 lug 2023
Hello Timothy,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

10/10 Eccellente

Deborah

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a maggio 2023
Risposta di Manager, il giorno 2 giu 2023
Hello Deborah,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

4/10 Scarso

Tammie

Viaggio con la famiglia
Not a happy.
Looked nothing like pictures on line. Found a dead spider in my bed. Room had bad order. Pool was dirty. Not what I was expecting from Wyndham.
Soggiorno di 2 notti a maggio 2023
Risposta di Manager, il giorno 17 mag 2023
Hello Tammie, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

8/10 Buono

Márcia C M

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a maggio 2023
Risposta di Manager, il giorno 17 mag 2023
Hello Márcia C M,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

10/10 Eccellente

TONY

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Canton, GA Days Inn May, 2023
The motel is being renovated. We were asked to change rooms after the first night so that that room could be updated. We were moved into a freshly renovated room with new furniture and new mattresses. Management is pleasant and easy to work with.
Soggiorno di 1 notte a maggio 2023
Risposta di Manager, il giorno 16 mag 2023
Hi Tony,We appreciate you sharing your kind review. It's great to hear that you enjoyed our friendly service and clean accommodation. Thank you for your time in reviewing our hotel. Your words serve as an encouragement to our associates who strive to provide a pleasant stay.

10/10 Eccellente

Maria, Spring Grove

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Nice staff and food and gas near by.
Soggiorno di 2 notti ad aprile 2023
Risposta di Manager, il giorno 15 apr 2023
Hello Maria,Thank you for sharing this experience with us. We truly value you feedback with regards to our staff. We hope you'll return to see how we continue to improve our service and hospitality.

10/10 Eccellente

Megan

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very clean and friendly
Soggiorno di 1 notte ad aprile 2023
Risposta di Manager, il giorno 5 apr 2023
Hi Megan,Your perfect rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

6/10 Soddisfacente

Teerayut

Viaggio di lavoro
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Non mi è piaciuto: Pulizia
AC unit is fairly up to date, and runs quietly, temperature control was good too. Housekeeping should have been more careful with checking under the mattress for hygiene checks
Soggiorno di 1 notte a febbraio 2023
Risposta di Manager, il giorno 16 feb 2023
Hello Teerayut, Thank you for your review, your feedback, and your comments regarding your stay. We want our guests to enjoy their stay and find our AC and heat amenities to be clean and in perfect working condition. Our ultimate goal is for our guests to be comfortable both in the summertime, and in the winter. Our maintenance staff has a regular schedule dedicated to checking the working order of appliances, the state of the furniture in the rooms, and bathroom fixtures. I am sorry that we failed to do this during your most recent stay. I am especially upset to hear that the situation was not addressed right away.

10/10 Eccellente

April

Soggiorno di 1 notte a febbraio 2023
Risposta di Manager, il giorno 5 feb 2023
Hello April,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.