I must say the location of this hotel is fantastic. Beautiful views of the ocean from certain rooms and the most lovely views of Table Top Mountain. Amazing happy hour with one of the best breakfast buffets. The restaurant manager is extremely professional and was helping all staff from the very bottom to the top. Her whole crew from the chefs to the bartenders were excellent! I went with my family and I have two sons aged 8 & 11. Very child friendly with activities just for the kiddies, while the adults could enjoy the pool. The simple lovely touches make this place special and the complimentary Easter gifts made ours sons stay memorable. However, when we arrived in our room the bathroom towel rack was hanging off the wall. Not a first good impression. The hotel was prompt about getting it fixed, but only for their maintenance guy to state in high annoyance that we shouldn't hang on it....! To top it off my youngest had an accident at 5am, called the front desk for new bedding, and a gentlemen stated we would have to wait for bedding until housekeeping arrived at 7am. No ironing boards in room, must request. Overall it is a fantastic safe place to stay in Cape Town with a lot of lovely views, drinks, and history!