This hotel overall was great. I think it was a good value for what I paid. It is very centrally located and the complementary shuttle to the V&A Waterfront was excellent. The breakfast was fantastic, there was a wide variety of food and beverages. The concierge service was great, they were a great help with everything from transportation to booking tours. The only thing that could have been just a little better was housekeeping services. On multiple occasions I had to individually request bathroom towels, face towels, shower gel, toilet tissue and an iron and ironing board. Those requests were made after my room was serviced for the day. Overall Cape Town is an amazing city, with very friendly and humorous people.