Tutte le recensioni mostrate sono state scritte da ospiti che hanno effettivamente soggiornato nella struttura. Solo i viaggiatori che hanno prenotato un soggiorno con noi possono inviare una recensione. Verifichiamo le recensioni seguendo le nostre linee guida e le pubblichiamo tutte, positive e negative.Maggiori informazioniApertura in un’altra finestra
Valutazione di 10 - Eccellente. 118 su 248 recensioni" "
10 - Eccellente
118
Valutazione di 8 - Buono. 97 su 248 recensioni" "
8 - Buono
97
Valutazione di 6 - Soddisfacente. 20 su 248 recensioni" "
6 - Soddisfacente
20
Valutazione di 4 - Scarso. 11 su 248 recensioni" "
4 - Scarso
11
Valutazione di 2 - Terribile. 2 su 248 recensioni" "
2 - Terribile
2
9,0/10
Pulizia
8,8/10
Personale e servizio
8,6/10
Servizi
8,6/10
Condizioni e dotazioni della struttura
8,0/10
Ecosostenibilità
Recensioni
8/10 Buono
Marco, Torino ITA
26 ago 2018
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice hotel in Waterfront
Nel complesso ottimo hotel ben posizionato nel Waterfront.
Colazione completa per tutti i gusti e comodo il servizio navetta.
Consigliato.
Marco
Soggiorno di 3 notti ad agosto 2018
Risposta di Pieter, il giorno 13 ott 2018
Dear Marco
Thank you for your positive comments following your stay with us.
The team and I thank you for your support.
Kindest regards
Pieter
8/10 Buono
Alessandro
24 ago 2017
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Alessandro
Soggiorno di 5 notti ad agosto 2017
Dear Alessandro
Thank you for choosing to stay with us during your visit in Cape Town.
Kindest regards
Pieter
8/10 Buono
Rhiannon
Viaggio di lavoro
19 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff were great. Couldnt be more helpful. Hotel was fine. Maybe due to SA power generation issues but the AC made a noise, but didnt seem to be cold. Other slight negative was that the hotel name says its at the Waterfront. But we were advised it wasnt safe to walk anywhere from hotel so had to rely extensively on Ubers. Which were very cheap. Overall would recommend.
Rhiannon
Soggiorno di 7 notti a marzo 2024
Risposta di Liza Putuma, il giorno 30 mar 2024
Dear Rhiannon,Thank you so much for your positive feedback. Thank you so much for choosing our hotel.
10/10 Eccellente
Michelle
Viaggio di coppia
14 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean, friendly, room size and conditions beautiful. Restaurants just way too pricey , glad breakfast was included.
Michelle
Soggiorno di 4 notti a marzo 2024
Risposta di Liza Putuma, il giorno 30 mar 2024
Dear Michelle,Thank you so much for choosing us, and much appreciated for your positive feedback.
8/10 Buono
Joshua Fred
19 feb 2024
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
It seems safe
Joshua Fred
Risposta di Liza Putuma, il giorno 30 mar 2024
Good day Joshua,Thank you so much for choosing our hotel.Kind regars,Liza
10/10 Eccellente
michelle
2 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff were amaxing
michelle
Soggiorno di 3 notti a gennaio 2024
Risposta di G, il giorno 16 feb 2024
Thank you so much for your recent visit to Southern Sun Waterfront and thank you for your valuable feedback regarding your experience with us. We look forward to welcoming you back in the near future.
8/10 Buono
Stefan
Viaggio con la famiglia
6 gen 2024
Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Stefan
Soggiorno di 3 notti a gennaio 2024
2/10 Terribile
Stefana
29 dic 2023
Non mi è piaciuto: Servizi
Horrible. No A/C. Took over an hour to get ice! One bar of soap. Never again
Stefana
Soggiorno di 1 notte a dicembre 2023
10/10 Eccellente
Ian
15 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Ian
Soggiorno di 5 notti a ottobre 2023
8/10 Buono
Lawrence
1 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
All in all cannot fault the hotel. Great condition, food is good and staff are very helpful. I stayed for 11 nights along with 4 colleagues for a work trip. Would have given 5 starts except all of my colleagues received a welcome gift and complimentary mid-stay gift and I received nothing
Lawrence
10/10 Eccellente
Michelle Marie
Viaggio di gruppo
26 nov 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We were very comfortable during our stay and had all our requests taken care of. It was convenient to take the shuttle to the V&A Waterfront and which we did a few times for both shopping and dining.
Michelle Marie
Soggiorno di 4 notti a novembre 2023
Risposta di Liza Putuma, il giorno 28 nov 2023
Good day Marie,Thank you so much for your feedback, we are gladly you have enjoyed your stay.Kind regards,Liza
6/10 Soddisfacente
SHARIEM
Viaggio con la famiglia
25 nov 2023
too expensive for an average hotel
SHARIEM
Soggiorno di 2 notti a novembre 2023
8/10 Buono
Frédéric
Viaggio di lavoro
19 nov 2023
Frédéric
Soggiorno di 5 notti a novembre 2023
Risposta di Liza Putuma, il giorno 30 nov 2023
Dear Frederic,Kindly advise as to how can we assist.
10/10 Eccellente
Aurelio
Viaggio di coppia
26 set 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hospitality.
Aurelio
Soggiorno di 4 notti a settembre 2023
Risposta di SS Waterfront Team , il giorno 27 set 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. I would like to look into it further and advise our food and beverage department. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
8/10 Buono
Stefano
18 set 2023
Stefano
Soggiorno di 2 notti a settembre 2023
Risposta di Southern Sun Waterfront Team , il giorno 19 set 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
10/10 Eccellente
philip
7 set 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
philip
Soggiorno di 2 notti ad agosto 2023
Risposta di Southern Sun Waterfront Team , il giorno 8 set 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
10/10 Eccellente
Felicia
Viaggio con la famiglia
10 ago 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff were quite professional and màde us welcome.
Felicia
Soggiorno di 8 notti a luglio 2023
Risposta di Southern Sun Waterfront Team , il giorno 10 ago 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
10/10 Eccellente
Rodolfo
25 giu 2023
Rodolfo
Soggiorno di 1 notte a giugno 2023
Risposta di Southern Sun Waterfront Team, il giorno 27 giu 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
8/10 Buono
Evelyn
23 giu 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Evelyn
Soggiorno di 1 notte a giugno 2023
Risposta di SS Waterfront Team , il giorno 26 giu 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
8/10 Buono
Melissa
16 giu 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Super nice staff, just okay rooms
Melissa
Soggiorno di 2 notti a giugno 2023
Risposta di Rushana , il giorno 20 giu 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
10/10 Eccellente
Soumya
Viaggio di lavoro
29 mag 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
X
Soumya
Soggiorno di 7 notti a maggio 2023
Risposta di SS Waterfront Team , il giorno 29 mag 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
10/10 Eccellente
Natasha
Viaggio di lavoro
15 mag 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The team were friendly and helpful
Natasha
Soggiorno di 6 notti a maggio 2023
Risposta di SS Waterfront Team , il giorno 29 mag 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
10/10 Eccellente
Leonardo Homero
Viaggio di lavoro
15 mag 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location near to the International Convention Center. Quieter than other hotels in the area.
Leonardo Homero
Soggiorno di 5 notti a maggio 2023
Risposta di SS Waterfront Team , il giorno 29 mag 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
8/10 Buono
Bradley
4 mag 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Bradley
Soggiorno di 1 notte a maggio 2023
Risposta di SS Waterfront Team , il giorno 29 mag 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
10/10 Eccellente
Maki
4 mag 2023
Maki
Soggiorno di 1 notte a maggio 2023
Risposta di SS Waterfront Team , il giorno 29 mag 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
10/10 Eccellente
Luhann
30 apr 2023
Luhann
Soggiorno di 1 notte ad aprile 2023
Risposta di SS Waterfront Team , il giorno 29 mag 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
10/10 Eccellente
Mark, St Albans
Viaggio con la famiglia
15 apr 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good clean functional hotel, with shuttle every 30 mins to Waterfront. 25-30 min Uber to the airport
Mark
Soggiorno di 1 notte ad aprile 2023
Risposta di SS Waterfront Team , il giorno 29 mag 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
4/10 Scarso
David
Viaggio di lavoro
17 mar 2023
Non mi è piaciuto: Condizioni e dotazioni della struttura
I liked that the property was very convenient and the staff were friendly. The facilities were wanting, no gown or bathroom slippers in my room.
David
Soggiorno di 2 notti a marzo 2023
Risposta di Waterfront Team , il giorno 20 giu 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
10/10 Eccellente
Koketso
23 feb 2023
Koketso
Soggiorno di 1 notte a febbraio 2023
Risposta di Waterfront Team , il giorno 20 giu 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
4/10 Scarso
Conor
6 gen 2023
Conor
Soggiorno di 5 notti a dicembre 2022
Risposta di Waterfront Team , il giorno 20 giu 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
6/10 Soddisfacente
Mira
Viaggio con la famiglia
30 dic 2022
Mi è piaciuto: Pulizia
Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Good stay but
Rooms tooo smalll . Otherwise cleaning all good
Mira
Soggiorno di 6 notti a dicembre 2022
Risposta di Waterfront Team , il giorno 20 giu 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
10/10 Eccellente
JOEY
29 dic 2022
JOEY
Risposta di Waterfront Team , il giorno 20 giu 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
8/10 Buono
Alessandro
23 dic 2022
Mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Alessandro
Soggiorno di 6 notti a dicembre 2022
Risposta di Waterfront Team , il giorno 20 giu 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
10/10 Eccellente
Sia
9 dic 2022
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Sia
Soggiorno di 6 notti a novembre 2022
Risposta di Waterfront Team , il giorno 20 giu 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
6/10 Soddisfacente
Dianne, PALOS HEIGHTS
Viaggio di gruppo
17 nov 2022
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Only 1 walkable restaurant near hotel. poor
Reception staff was not friendly or helpful. Poor
Concierge staff was helpful.
not enough towels or bottle water in room
electricity went off twice requiring maintenance
Dianne
Soggiorno di 2 notti a novembre 2022
Risposta di Waterfront Team , il giorno 20 giu 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. We do apologize for this – did you report the incident to the duty manager on duty? I would like to look into it further and advise Housekeeping. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
10/10 Eccellente
Viaggiatore verificato
22 ago 2022
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Viaggiatore verificato
Soggiorno di 2 notti ad agosto 2022
Risposta di Rushana, il giorno 23 ago 2022
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
10/10 Eccellente
James L
19 ago 2022
James L
Soggiorno di 1 notte ad agosto 2022
Risposta di Rushana, il giorno 22 ago 2022
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
8/10 Buono
Lee
Viaggio con famiglia e bambini piccoli
9 ago 2022
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Their breakfast was very good and the service was excellent. Thank you to ladies like Thandiwe and Xholiswa.. However, their dinner options are very limited and not kid friendly. Their desert cakes arenot fresh.
Lee
Soggiorno di 3 notti ad agosto 2022
Risposta di Rushana, il giorno 18 ago 2022
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. I would like to look into it further and advise our food and beverage department. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
10/10 Eccellente
Serge
Viaggio con la famiglia
30 lug 2022
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Serge
Soggiorno di 1 notte a luglio 2022
Risposta di Rushana, il giorno 2 ago 2022
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
10/10 Eccellente
Clare
Viaggio di coppia
3 lug 2022
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The hotel was ideally located for us to explore Cape Town and a very short walk from the V&A waterfront district. The hotel did offer a shuttle bus service but we wanted to walk and see everything. The breakfast and choice was excellent. The staff were very helpful, courteous and polite. Would definitely recommend this hotel.
Clare
Soggiorno di 3 notti a giugno 2022
Risposta di Ruahana, il giorno 4 lug 2022
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards Southern Sun Waterfront Team
8/10 Buono
Warren
Viaggio di lavoro
30 giu 2022
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Great Location.
I have stayed here a few times over the years but have not been back for a few years. The hotel is very well located at the bottom of city bowl and close to the waterfront. The rooms are well kitted out and clean. The hotel needs a little attention on upkeep generally but it is very good value. The breakfast was not a good as I remember.
Warren
Soggiorno di 1 notte a giugno 2022
Risposta di Rushana, il giorno 1 lug 2022
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
10/10 Eccellente
Mokiang
27 mag 2022
Mokiang
Soggiorno di 2 notti a maggio 2022
Risposta di Rushana Stergmann, il giorno 31 mag 2022
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future.
10/10 Eccellente
Hernan
Viaggio con la famiglia
3 mag 2022
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I loved the location and price of the rooms
Hernan
Soggiorno di 3 notti ad aprile 2022
Risposta di Rushana, il giorno 17 mag 2022
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
8/10 Buono
A
Viaggio con la famiglia
20 apr 2022
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Loved it
A
Soggiorno di 5 notti a dicembre 2021
Risposta di Rushana, il giorno 17 mag 2022
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
10/10 Eccellente
Falko
Viaggio con la famiglia
16 apr 2022
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Just perfect! People view room !
Falko
Soggiorno di 2 notti ad aprile 2022
Risposta di Rushana, il giorno 17 mag 2022
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
8/10 Buono
Meshack Phemelo
30 mar 2022
Meshack Phemelo
Soggiorno di 4 notti a marzo 2022
Risposta di Rushana, il giorno 31 mar 2022
Good Day,Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service.Thank you for the complement. We so happy you enjoyed your stay with us.Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future.Kind RegardsThe Southern Sun Waterfront Team
10/10 Eccellente
Christine
29 mar 2022
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Christine
Soggiorno di 1 notte a marzo 2022
Risposta di Rushana, il giorno 31 mar 2022
Good Day
Thank you for taking the time to review our property we looking forward in welcoming you on your next stay
10/10 Eccellente
Warren
Viaggio con la famiglia
27 mar 2022
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Southern sun V&A
Totally loved the stay. Very clean and safe.
Warren
Soggiorno di 3 notti a marzo 2022
Risposta di Rushana, il giorno 31 mar 2022
Thank you for taking the time to review our hotel , we value your opinion , we looking forward in welcoming you on your next stay
8/10 Buono
Robert
Viaggio con la famiglia
22 mar 2022
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Beds not Comfortable
Good stay. Great staff. Good location. Found the beds and pillows were not up to standard and the mattresses fitted left the corners of the beds exposed, meaning that we were bumping shins and knees when walking past the bed.
Robert
Soggiorno di 2 notti a marzo 2022
Risposta di Rushana, il giorno 29 mar 2022
Good Day
Thank you for your feedback we will take a look on your issue , thank you for bringing it to our attention, We are looking forward on your next stay.
10/10 Eccellente
John
Viaggio di lavoro
12 mar 2022
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good stay
Comfortable stay with excellent service and staff. Good location.
John
Soggiorno di 2 notti a marzo 2022
Risposta di Rushana, il giorno 29 mar 2022
Good Day
Thank you for taking the time to review our property, We value your opinion , We looking forward on your next stay