Hotel con piscina a Carbondale

“The property was under renovations and there was dust and paint smell everywhere. Poor room turn down service - they took all the dirty towels and never replaced it.”

“The room was very clean, very comfortable and quiet. Staff was very helpful and very friendly. One thing I was very impressed with was the bar: direct access from the hotel and the food was amazing. We enjoyed the swimming pool which was one of the key points when choosing the hotel. And the breakfast was fairly healthy.”

“The staff was kind, welcoming, and friendly.”

“amazing proximity to shopping and food and views”

“We recently stayed at your hotel and overall had a very positive experience. The hotel was very clean, our room was spotless, comfortable, and had a beautiful view. The property is well maintained, and we would absolutely recommend this hotel to others. Unfortunately, we experienced a very disturbing incident at the pool that cannot be ignored. We were in the hot tub with our 3-year-old son and another family with children when a woman suddenly became physically aggressive toward a man. She...

“We were grateful for a place to sleep.”

“Website is not how property shows in real life. Exterior of property needs updating as well as property grounds. Rooms interior are updated but common areas are still dated. Air conditioning units need to be replaced. Food is average and highly priced. Lake is not clear and was told by locals they do not swim in it. Staff was friendly and accommodating but accommodations and property were very average grade.”

“Our room was not ready until 2.5 hrs after check-in without apology. The desk person acted like we were the inconvenience for showing up. The lobby was full of others that were waiting as well. The couch had a large obvious urine stain; sheets with another stain; water spots on ceiling. We asked for more towels and were told they did not have any. After further request, desk person stated she would "check the dryer". She came back with two. Gym closed for renovation; pool open, but water was...