Hotel a Carcarès-Sainte-Croix

“La camera era sporca, il pavimento pieno di sabbia e un cattivo odore che usciva bagno e si spargeva per tutto l’appartamento. I letti erano tutti da preparare e sebbene sapevano che eravamo in 4 hanno lasciato solo 2 asciugamani.”

“Il personale non parla alcuna lingua se non la propria. La camera in sé è essenziale e abbastanza spaziosa, ma non è stata mai rifatta e il secondo giorno, solo al mattino, abbiamo potuto chiedere asciugamani e carta igienica in reception, perché dopo le 21:00 non è presente nessuno e nessuno è più reperibile neppure telefonicamente (persino il servizio clienti Expedia non è riuscito a contattare nessuno e ad aiutarci). Inoltre molte camere sono comunicanti e divise da una porta che nel nostro...

“Personnel très accueillant, chambre spacieuse et propre, hotel et parking sécurisé faciles d'accès. Un grand merci au personnel que nous avons rencontré au cours de notre séjour de mercredi 01 avril au samedi matin 04 avrll.”

“Lovely pet friendly hotel. Great walk around the lake. Restaurant in casino was excellent ”

“Ottimo hotel Personale gentile e qualificato Camere spaziose”

“Si tutto ok”

“Excellent accueil. Appartement tres propre et tres calme”

“Very difficult to find and also difficult to park safely. The room was small and the bed uncomfortable.”

“Parfait ! Merci beaucoup ”

“The hotel is run with minimal staff, arrive before 5 and you have to to call someone, the bar oprn from 5 to 9pm offers 25cl beer at 3.50 and 375cl of wine for 12euro, 5 star prices at a 2 star hotel. Dinner, with a limited menu 7 to 8.30pm. Staff leave at 10pm. Breakfast 7 to 8am but there were no staff in the hotel unti 7.10 so breakfast was 7.20 to 8am. Lovely location and itcoukd be so good but not whilst its run in this way.”

“Le gîte est très bien même si la chambre est un peu petite par rapport à la salle de bain qui est très grande. Rien à redire sur l’accueil et l’équipement. Le seul bémol étant sa localisation en contrebas de la grand route, mais heureusement Bonne insonorisation : le bruit ne nous a pas gêné pour dormir.”

“Very clean room, courteous staff, excelent breakfast. It exceeded my expectations and I would stay there again. 10/10”

“Property was clean and well maintained. Staff was very helpful, some spoke English which was good for us as tourists in France. Properly had a nice parking garage as well. The only complaint we had is the rooms furnishings were slightly inadequate and obviously low cost, the bed had only one nightstand and the closet had no hangers. The Breakfast was great with a good variety of selections and a very helpful staff.”

“Très bon accueil, propreté des chambres au top et superbe restaurant avec des plats bien copieux”