Hall

Recensioni per Holiday Inn Express Hotel & Suites Carlsbad Beach, an IHG Hotel

2.5 out of 5

Recensioni

7,8

Buono

Valutazione di 10 - Eccellente. 391 su 1000 recensioni" "
Valutazione di 8 - Buono. 278 su 1000 recensioni" "
Valutazione di 6 - Soddisfacente. 161 su 1000 recensioni" "
Valutazione di 4 - Scarso. 102 su 1000 recensioni" "
Valutazione di 2 - Terribile. 68 su 1000 recensioni" "

7,6/10

Pulizia

8,4/10

Personale e servizio

7,6/10

Servizi

7,4/10

Condizioni e dotazioni della struttura

7,4/10

Ecosostenibilità

Recensioni

4/10 Scarso

Edward

Viaggio di coppia
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Wendy at the front desk was very nice. But the restroom had a sewer like smell that wasnt very pleasant. Then the janitor lady barged into the room despite me yelling "we're still in here". Then she proceeds to still open the door and tell me that we already had checked out. Which we in fact did not and she felt the need to try and argue about it. It was around 9:50 so we still had an hour till check out.
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Jerry

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice and quiet place staff was great
Soggiorno di 2 notti ad aprile 2024

8/10 Buono

Juli

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Had a great time
Soggiorno di 3 notti ad aprile 2024
Risposta di General Manager, il giorno 1 mag 2024
Good Afternoon, Juli,Thank you for your review of Holiday Inn Express & Suites Carlsbad Beach. We're thrilled to hear you enjoyed your stay, and we'd love to welcome you back soon!Sincerely,Charlie Holladay, General Manager of Holiday Inn Express & Suites Carlsbad Beach.

10/10 Eccellente

Ana

Viaggio con famiglia e bambini piccoli
Me encantó el hotel, su personal y todo muy limpio. El desayuno increíble.
Soggiorno di 2 notti ad aprile 2024
Risposta di General Manager, il giorno 29 apr 2024
Good Morning Ana, Thank you so much for choosing Holiday Inn Express & Suites Carlsbad Beach. We are thrilled to learn you had a wonderful stay, and we are proud to have earned your five-star review. Your feedback is greatly appreciated, particularly your recognition of our cleanliness, amazing staff, and delicious breakfast. We hope you'll join us again on your next trip to the area; it was a genuine pleasure hosting you.Sincerely,Charlie Holladay, General Manager of Holiday Inn Express & Suites Carlsbad Beach.

6/10 Soddisfacente

Michelle

Soggiorno di 3 notti a marzo 2024

10/10 Eccellente

Evelina

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good hot breakfast option, clean, the price for the location is great! Close to many shops, restaurants, and the beach. Thank you for making it affordable for families!
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 11 apr 2024
Good Morning Evelina,Thank you for taking a moment to share your experience at Holiday Inn Express & Suites Carlsbad Beach! We are proud to deliver great value to our guests, so we are delighted that you found your experience to be exceptional for the whole family. Receiving recognition for our fantastic location, delicious breakfast offerings, and the high standards of cleanliness we adhere to is always appreciated as well. It was a pleasure having you here, and we hope you will visit us again soon!Sincerely,Charlie Holladay, General Manager of Holiday Inn Express & Suites Carlsbad Beach.

8/10 Buono

Janet

Viaggio con la famiglia
It’s okay. The soap they had were Dove, but in reality these were not dove products inside. You can very well tell as there was rust on bottles of soap and conditioners. The doors to the room looked like it was broken into.
Soggiorno di 2 notti ad aprile 2024
Risposta di General Manager, il giorno 11 apr 2024
Good Afternoon Janet,Thank you for your thoughtful feedback. Although we're glad to see you enjoyed your stay overall, we regret falling short of expectations in some areas. Rest assured, your input is vital and helps us ensure we're upholding our high standards of quality. We'll share your comments about the bathroom products and door to your room with the appropriate team members to have these matters resolved. Nevertheless, it was a pleasure to have you here, and we hope to welcome you back soon for a more exceptional experience!Sincerely,Charlie Holladay, General Manager of Holiday Inn Express & Suites Carlsbad Beach.

8/10 Buono

janice

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
a little dated
Soggiorno di 2 notti a marzo 2024
Risposta di General Manager, il giorno 11 apr 2024
Good Morning Janice,Thank you for choosing to stay with us at Holiday Inn Express & Suites Carlsbad Beach. We're glad to receive the high rating and trust you had a terrific visit. However, your constructive feedback is appreciated and will be taken into consideration for future improvements. Nevertheless, it was a pleasure to host you, and we hope you'll choose to visit us again in the future.Sincerely,Charlie Holladay, General Manager of Holiday Inn Express & Suites Carlsbad Beach.

8/10 Buono

Ignacio

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Está bien el hotel, limpio, seguro.
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 15 apr 2024
Good Morning Ignacio,We always enjoy hearing from our satisfied guests and greatly appreciate you highlighting what you enjoyed most about your stay! Please keep Holiday Inn Express & Suites Carlsbad Beach at the top of your list for accommodations anytime you travel back this way in the future. It would be a pleasure to have you as our guest again.Sincerely,Charlie Holladay, General Manager of Holiday Inn Express & Suites Carlsbad Beach.

8/10 Buono

Maria del Carmen

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good location near some restaurants less than 2 miles
Soggiorno di 2 notti ad aprile 2024
Risposta di General Manager, il giorno 8 apr 2024
Good Morning Maria,Thank you for choosing to stay with us at Holiday Inn Express & Suites Carlsbad Beach. Our goal is to provide every guest with a wonderful experience, so we're thrilled you enjoyed your visit. It's great to read you were able to take advantage of our convenient location as well. The pleasure was all ours, and we hope to welcome you back in the future.Sincerely,Charlie Holladay, General Manager of Holiday Inn Express & Suites Carlsbad Beach.

6/10 Soddisfacente

Stephanie

Viaggio con la famiglia
Close to family
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 8 apr 2024
Good Morning Stephanie, Although we're glad our location provided you with easy access to your family, we're disappointed to see some aspects of your stay fell short of your expectations. Please feel free to reach out to us and let us know how we can improve our guest experience as we are always available to assist you. Thank you, and we hope to welcome you back for a truly exceptional stay in the future.Sincerely,Charlie Holladay, General Manager of Holiday Inn Express & Suites Carlsbad Beach.

10/10 Eccellente

Laura G Márquez, Buckeye

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024

4/10 Scarso

April

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Rude front desk girl
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 5 apr 2024
Good Morning April,Thank you for your review. We are sorry to hear about your disappointing experience with us, as it is always our intention to provide great guest service. Please accept our sincerest apologies that we did not live up to your expectations on this occasion. We are thankful that you reached out to share your experience, as your valuable feedback helps us to improve our processes and better serve our guests. It was a pleasure having you here, and we hope you will give us another chance to change your perceptions down the line. Sincerely,Charlie Holladay, General Manager of Holiday Inn Express & Suites Carlsbad Beach.

10/10 Eccellente

Mariela

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Me gusta lo amable del personal
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 5 apr 2024
Good Morning, Mariela,Thank you for choosing us to host your visit to Holiday Inn Express & Suites Carlsbad Beach, and we hope you enjoyed your time in Carlsbad. It is wonderful to know that our hospitality was a positive aspect of your stay. Our team will be pleased to receive your recognition. Thank you for the five-star rating, and come back and stay with us again soon!Sincerely,Charlie Holladay, General Manager of Holiday Inn Express & Suites Carlsbad Beach.

10/10 Eccellente

richard

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Enjoyed our stay.
Soggiorno di 2 notti a marzo 2024
Risposta di General Manager, il giorno 3 apr 2024
Good Morning Richard,Our team is very happy to hear this. Thanks so much for being our guest at Holiday Inn Express & Suites Carlsbad Beach, and we look forward to seeing you again!Sincerely,Charlie Holladay, General Manager of Holiday Inn Express & Suites Carlsbad Beach.

6/10 Soddisfacente

Erik

Viaggio con la famiglia
Average
Soggiorno di 2 notti a marzo 2024
Risposta di General Manager, il giorno 29 mar 2024
Good Morning, Erik,Thank you for taking a moment to share your honest thoughts. We regret to learn that you were not fully satisfied with your stay. If you have any suggestions for ways we can elevate our guest experience, we welcome you to reach out to us offline. Nevertheless, it was a pleasure having you here, and we hope to hear from you soon.Sincerely,Charlie Holladay, General Manager of Holiday Inn Express & Suites Carlsbad Beach.

10/10 Eccellente

Rebecca

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel was nice with a great breakfast and pool area. Parents- watch your kids by the pool and make sure they walk. It gets REALLY slippery when wet!
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 29 mar 2024
Good Afternoon Rebecca,Thank you for choosing Holiday Inn Express & Suites Carlsbad Beach! We're glad our tasty breakfast and inviting pool impressed you. The next time you're in town, please come back to see us.Sincerely,Charlie Holladay, General Manager of Holiday Inn Express & Suites Carlsbad Beach.

8/10 Buono

Louisa

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti a marzo 2024

8/10 Buono

Jonathan, Telkwa

Mi è piaciuto: Pulizia
Soggiorno di 1 notte a marzo 2024

8/10 Buono

Stuart

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
close to everything
Soggiorno di 3 notti a marzo 2024
Risposta di General Manager, il giorno 29 mar 2024
Good Afternoon Stuart,We can’t thank you enough for staying at Holiday Inn Express & Suites Carlsbad Beach, and for your wonderful review. It’s great to hear our location was convenient for your trip, and we look forward to having you join us again when you return to our area!Sincerely,Charlie Holladay, General Manager of Holiday Inn Express & Suites Carlsbad Beach.

8/10 Buono

David

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a marzo 2024

10/10 Eccellente

Jody

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This was a great location. Close to Legoland. I do suggest renting a car like we did. Pool was nice, with a hot tub. Needs are a bit hard, but slept well anyways. Disappointed they didn't have beach towels that were listed on the website, but was offered bath towels instead which worked fine. The breakfast had lots of choices with hot food and cold foods. Would recommend to anyone.
Soggiorno di 3 notti a marzo 2024
Risposta di General Manager, il giorno 13 mar 2024
Good Morning Jody,We're thrilled you enjoyed our convenient location near Legoland and appreciated our pool and hot tub. Your feedback regarding the bed firmness and the availability of beach towels is noted, and we'll address these concerns internally. However, we're glad you found our breakfast offerings satisfying and would recommend us to others. We look forward to welcoming you back and ensuring an even more comfortable stay next time!Sincerely,Charlie Holladay, General Manager of Holiday Inn Express & Suites Carlsbad Beach.

10/10 Eccellente

Ellys

Soggiorno di 2 notti a febbraio 2024

8/10 Buono

Connie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice place with great breakfast.
Soggiorno di 2 notti a marzo 2024
Risposta di General Manager, il giorno 12 mar 2024
Good Morning Connie,Thank you for your review! It's wonderful to know you started your day off right with our delicious breakfast offerings, and we're pleased you had an enjoyable experience. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!Sincerely,Charlie Holladay, General Manager of Holiday Inn Express & Suites Carlsbad Beach.

10/10 Eccellente

Anupong

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice staff very helpful.
Soggiorno di 1 notte a febbraio 2024
Risposta di General Manager, il giorno 5 mar 2024
Good afternoon Anupong,Thank you for choosing to stay at Holiday Inn Express & Suites Carlsbad Beach! It was our pleasure to provide you with kind assistance. We value your excellent review and hope you'll return.Sincerely,Charlie Holladay, General Manager of Holiday Inn Express & Suites Carlsbad Beach.

8/10 Buono

Miguel

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Breakfast included, clean room, a little old, but overall good place to spend the nigth
Soggiorno di 1 notte a febbraio 2024
Risposta di General Manager, il giorno 23 feb 2024
Good Morning Miguel,It's always a pleasure hearing from our guests. We're glad our attention to cleanliness impressed you and that you appreciated the included breakfast. Should you be in the area again, please come back to see us.Sincerely,Charlie Holladay, General Manager of Holiday Inn Express & Suites Carlsbad Beach.

2/10 Terribile

quang

Viaggio di coppia, Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The surrounding rooms were too noisy, making it difficult for my wife and I to peacefully sleep at night. I spoke to the manager about it and they told me they would address it but nothing was ever fixed.
Soggiorno di 1 notte a febbraio 2024
Risposta di General Manager, il giorno 15 feb 2024
Good Afternoon Quang,Thank you for sharing your experience with us. We're disappointed to learn that the noise from surrounding rooms affected your ability to sleep peacefully. Rest assured, we'll address this matter with our team to ensure better communication and swift action in the future. Despite this setback, we hope you'll give us another opportunity to provide you with a more restful stay.Sincerely,Charlie Holladay, General Manager of Holiday Inn Express & Suites Carlsbad Beach.

6/10 Soddisfacente

Patricia

Viaggio di lavoro
Mi è piaciuto: Personale e servizio e servizi
Non mi è piaciuto: Condizioni e dotazioni della struttura
The chair was cracked vinyl. The room was bare bones. The staff was very accommodating m
Soggiorno di 1 notte a febbraio 2024
Risposta di General Manager, il giorno 11 feb 2024
Good Afternoon Patricia,Thank you for sharing your feedback with us. We take pride in providing excellent service to our guests, and we're delighted that our team was accommodating during your stay. However, we're concerned about your insights regarding your room. We'll address these issues promptly, and we look forward to the opportunity to welcome you back for an improved experience.Sincerely,Charlie Holladay, General Manager of Holiday Inn Express & Suites Carlsbad Beach.

8/10 Buono

ale

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024

10/10 Eccellente

Donna

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice, clean and close to food and beach.
Soggiorno di 3 notti a dicembre 2023
Risposta di General Manager, il giorno 30 gen 2024
Good Morning Donna,Thank you for taking the time to share your experience with us! We take great pride in the high standards of cleanliness we adhere to, so we are pleased that this commitment was reflected in your experience. Receiving recognition for our fantastic location is always appreciated as well! It was a pleasure having you as our guest, and we hope you return soon.Sincerely,Charlie Holladay, General Manager of Holiday Inn Express & Suites Carlsbad Beach.

10/10 Eccellente

Aiko

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024

10/10 Eccellente

José Carlos

Viaggio con famiglia e bambini piccoli, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a gennaio 2024

8/10 Buono

angela

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
5 star stay
very clean room! friendly and helpful staff! great breakfast!
Soggiorno di 1 notte a gennaio 2024
Risposta di General Manager, il giorno 22 gen 2024
Good morning Angela,Thank you for taking the time to share your thoughts with us. We are glad that you appreciated our high standards of cleanliness and wonderful team members. It is wonderful also to read that you enjoyed the most important meal of the day with us. Our team will be elated you had a great stay. We look forward to seeing you again. Sincerely,Charlie Holladay, General Manager of Holiday Inn Express & Suites Carlsbad Beach.

10/10 Eccellente

Indhira

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Breakfast was good and staff was very friendly
Risposta di General Manager, il giorno 19 gen 2024
Good Morning Indhira,It's terrific you could start your day with our hearty breakfast, and we trust it gave you the energy you needed to power through the day! Our friendly staff can't wait to host you again at Holiday Inn Express & Suites Carlsbad Beach, so please revisit us soon!Sincerely,Charlie Holladay, General Manager of Holiday Inn Express & Suites Carlsbad Beach.

10/10 Eccellente

Rachel

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Overall it was a wonderful experience. My only request is to have better lighting outside. The area is really dark.
Soggiorno di 2 notti a gennaio 2024
Risposta di General Manager, il giorno 4 feb 2024
Good Morning Rachel,It's good to know you had a great overall experience at Holiday Inn Express & Suites Carlsbad Beach. Thank you for sharing your concerns regarding our lighting, as we constantly aim to improve in the areas that matter most to our guests. We hope to welcome you back soon for another fantastic time.Sincerely,Charlie Holladay, General Manager of Holiday Inn Express & Suites Carlsbad Beach.

10/10 Eccellente

Alejandra

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Todo bien cercas de la playa de legoland muy practico todo
Soggiorno di 1 notte a dicembre 2023
Risposta di General Manager, il giorno 9 gen 2024
Buenas tardes alejandra,Con maravillosas habitaciones para relajarse y una ubicación privilegiada para explorar, seguramente se lo pasará genial en el Holiday Inn Express & Suites Carlsbad Beach. Esperamos que haya pasado un tiempo maravilloso explorando las atracciones cercanas. Vuelve y visítanos nuevamente cuando quieras.Atentamente,Charlie Holladay, director general del Holiday Inn Express & Suites Carlsbad Beach.

8/10 Buono

Glorivik

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 4 notti a dicembre 2023

2/10 Terribile

Joannie

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Horrible Stay, useless staff
Do not stay here. It’s right off the freeway and the road noise is so loud. Then you have the AC & refrigerator noise competing to see which can be the loudest. The beds are so hard and not comfortable & last but not least, the sofa bed is held up by springs with sheet thin mattress. It literally feel and sounds like you are sleeping on springs. It was a horrible experience and the worst $200 I’ve ever spent.
Soggiorno di 1 notte a gennaio 2024
Risposta di General Manager, il giorno 9 gen 2024
Dear Joannie, Thank you for the review and for choosing to stay with us. Please accept our sincere apologies for the issues you experienced. Our staff is always on hand to help provide a solution for anything that is less than perfect during your stay. We hope you'll consider staying with us again so we can provide you with the experience you expected and deserved.

8/10 Buono

Francisco Javier

Viaggio con la famiglia
Nice
Soggiorno di 1 notte a dicembre 2023
Risposta di General Manager, il giorno 9 gen 2024
Good Morning Francisco,Thank you for choosing Holiday Inn Express & Suites Carlsbad Beach. Our team is pleased you had an enjoyable stay at our hotel. We hope to see you again!Sincerely,Charlie Holladay, General Manager of Holiday Inn Express & Suites Carlsbad Beach.

10/10 Eccellente

Mayra

Soggiorno di 3 notti a dicembre 2023

10/10 Eccellente

Catherine

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023

8/10 Buono

Jovy

Soggiorno di 1 notte a dicembre 2023

8/10 Buono

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023

8/10 Buono

Anahid

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I liked the hotel hygienic and Staffs were very polite and nice. Breakfast was amaizing with its verity meals.
Soggiorno di 2 notti a novembre 2023
Risposta di General Manager, il giorno 22 nov 2023
Good Morning Anahid,Thank you for your positive review! We're delighted to hear that you appreciated the cleanliness of our hotel and found our staff polite and accommodating. It's also lovely to know that our breakfast variety was a highlight of your stay. We appreciate your patronage and look forward to welcoming you back soon for another enjoyable experience.Sincerely,AJ Comeau, AGM of Holiday Inn Express & Suites Carlsbad Beach.

6/10 Soddisfacente

Michael

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
A place to sleep
The staff was friendly. The place was nice, but my room for some reason smelt funny like it was wet/musty. Free breakfast was good and convenient. The parking fee should have been disclosed and transient fees. One nice thing is Benihanas next door, enjoy a meal and some drinks then walk back to your room.
Soggiorno di 1 notte a novembre 2023
Risposta di General Manager, il giorno 20 nov 2023
Good Afternoon, Michael,We value your feedback, and our team utilizes all feedback to ensure our accommodations are top-notch. Please accept our apologies for the odor you experienced, and this will be looked into right away. However, it is wonderful to see that you enjoyed our location and friendly hospitality. Thank you for being our guest. Come back again soon. Sincerely,AJ Comeau, AGM of Holiday Inn Express & Suites Carlsbad Beach.

10/10 Eccellente

Rosa

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a novembre 2023

10/10 Eccellente

Aidan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 5 notti a novembre 2023

10/10 Eccellente

Dan

Soggiorno di 2 notti a luglio 2023

8/10 Buono

Philip

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Property close to Legoland, staff very helpfully when we had a faulty lamp in our room it was swapped out. Breakfast was great, lot's of options for a quick breakfast. Room did have a damp smell to it. Arrived to late ar night to open windows.
Soggiorno di 1 notte a novembre 2023
Risposta di General Manager, il giorno 10 nov 2023
Good Afternoon Philip,We're so happy to know that our amazing team members and tasty food impressed you during your visit. Thank you so much for the high rating, and we hope to have the chance to host you again soon. Sincerely,AJ Comeau, AGM of Holiday Inn Express & Suites Carlsbad Beach.

4/10 Scarso

Jon

Viaggio di lavoro
Mi è piaciuto: Pulizia
Non mi è piaciuto: Condizioni e dotazioni della struttura
I hate paying for parking in a crappy lot when the hotel next to you shares the lot and doesn’t charge. Your ownership is greedy and I’m not coming back.
Soggiorno di 4 notti a novembre 2023
Risposta di General Manager, il giorno 8 nov 2023
Good Morning Jon,Thank you for your feedback. It's disappointing that our parking policy did not meet your expectations. Despite this, we hope you found our accommodation and amenities led to a restful and satisfying stay.Sincerely,AJ Comeau, AGM of Holiday Inn Express & Suites Carlsbad Beach.