Dear Maurizio, Thank you for sharing your experience with us, we truly appreciate your feedback. We are very pleased to hear you had a great stay. The best reward we can receive for our work is the satisfaction of our special guests, knowing that with our warmth we can provide moments that will last forever in the memory of those who visit us. Your feedback is extremely important to us. Thank you again for your time and we hope you choose to stay with us again whenever your travel needs bring you back to Cartagena. Best regards, Stephane Mercier General Manager

Dear Ms. Loren,In advance, we want to thank you for taking the time to share your experience with us and make the pertinent comments to continue improving our service every day. We are very sorry that this occasion has not met your expectations regarding the gastronomic experience, therefore we will take into consideration to review with the respective areas and take improvement and implementation measures. We thank you again for your feedback and we look forward to providing you with a stay that exceeds your expectations and transform your experience at the hotel on a future visit. Regards, Leidy VilladiegoE-Concierge

Dear Mrs. Lara, Thank you for choosing Dreams Karibana Cartagena Golf & Spa Resort as your host and for taking the time to share your experience with us.While pleased to hear that most of your stay was up to your expectations, but we are deeply sorry that your experience was less than extraordinary regarding the food. Our team aims to stay humble by learning from our areas of opportunity, which allows us to enhance our service moving forward.Therefore, please be assured that we will take your comments into consideration in order to optimize.We thank you again for your feedback and we look forward to providing you with a stay that exceeds your expectations and transform your experience at the hotel on a future visit. Regards, Leidy VilladiegoE-Concierge

Dear Mrs. Jalisa, Thank you for taking the time to share your experience with us and we are very happy that you enjoyed your stay. The entire team works hard to ensure a warm and memorable experience with high-level service. Once again, we appreciate your review of our hotel and we hope to serve you again in the next opportunity. Best wishes, Leidy VilladiegoE-ConciergeDreams Karibana Cartagena Golf & Spa Resort

Dear Mr. Juan, Thank you for taking the time to share your experience with us and we are very happy that you enjoyed your stay. The entire team works hard to ensure a warm and memorable experience with high-level service. Once again, we appreciate your review of our hotel and we hope to serve you again in the next opportunity. Best wishes, Leidy VilladiegoE-ConciergeDreams Karibana Cartagena Golf & Spa Resort

Dear Ms. Khyia,In advance, we want to thank you for taking the time to share your experience with us and make the pertinent comments to continue improving our service every day. We are very sorry that this occasion has not met your expectations regarding the entertainment, gastronomic experience and other, therefore we will take into consideration to review with the respective areas and take improvement and implementation measures. We thank you again for your feedback and we look forward to providing you with a stay that exceeds your expectations and transform your experience at the hotel on a future visit. Regards, Leidy VilladiegoE-Concierge

Dear Mrs. Angela, Thank you for taking the time to share your experience with us and we are very happy that you enjoyed your stay. The entire team works hard to ensure a warm and memorable experience with high-level service. Once again, we appreciate your review of our hotel and we hope to serve you again in the next opportunity. Best wishes, Leidy VilladiegoE-ConciergeDreams Karibana Cartagena Golf & Spa Resort

Dear Mr. Xavier, Thank you for taking the time to share your experience with us and we are very happy that you enjoyed your stay. The entire team works hard to ensure a warm and memorable experience with high-level service. Once again, we appreciate your review of our hotel and we hope to serve you again in the next opportunity. Best wishes, Leidy VilladiegoE-ConciergeDreams Karibana Cartagena Golf & Spa Resort

Dear Mr. Antonio, Thank you for choosing Dreams Karibana Cartagena Golf & Spa Resort as your host and for taking the time to share your experience with us.While pleased to hear that most of your stay was up to your expectations, but we are deeply sorry that your experience was less than extraordinary regarding the facilities and entertainment. Our team aims to stay humble by learning from our areas of opportunity, which allows us to enhance our service moving forward.Therefore, please be assured that we will take your comments into consideration in order to optimize.We thank you again for your feedback and we look forward to providing you with a stay that exceeds your expectations and transform your experience at the hotel on a future visit. Regards, Leidy VilladiegoE-Concierge

Dear Mr. James, Thank you for choosing Dreams Karibana Cartagena Golf & Spa Resort as your host and for taking the time to share your experience with us.While pleased to hear that most of your stay was up to your expectations, but we are deeply sorry that your experience was less than extraordinary regarding the food. Our team aims to stay humble by learning from our areas of opportunity, which allows us to enhance our service moving forward.Therefore, please be assured that we will take your comments into consideration in order to optimize.We thank you again for your feedback and we look forward to providing you with a stay that exceeds your expectations and transform your experience at the hotel on a future visit. Regards, Leidy VilladiegoE-Concierge

Dear Mr. Justin Michael,In advance, we want to thank you for taking the time to share your experience with us and make the pertinent comments to continue improving our service every day. We are very sorry that this occasion has not met your expectations regarding the facilities. For your information, Cartagena has a high salinity and humidity density, these phenomena impact more strongly the infrastructure near the sea, which generates some humidity. However, we perform daily checks in all areas of the hotel and implement constant action plans to mitigate and reduce the impact of this condition, with a large maintenance team ready for anything new.Regarding all the opportunities for improvement mentioned in your review, please be assured that we have shared them with management and the areas in charge, and action plans are being implemented.With this said, we look forward to having the opportunity of hosting you back on a renewed opportunity to redeem your confidence in our resort and service.Regards, Leidy VilladiegoE-Concierge

Estimada Sra. Paulina, Gracias por elegir a Dreams Karibana Cartagena Golf & Spa Resort como su anfitrión y por tomarse el tiempo para compartir su experiencia con nosotros. Aunque nos complace saber que la mayor parte de su estancia estuvo a la altura de sus expectativas, lamentamos que su experiencia no haya sido extraordinaria en lo que respecta a la experiencia al servicio y la limpieza. Nuestro equipo se mantiene humilde aprendiendo de las áreas de oportunidad, lo que nos permite mejorar nuestro servicio en el futuro. Por lo cual, tenga la seguridad de que tendremos en cuenta sus comentarios para optimizar. Nuevamente, le agradecemos esta amable reseña de nuestro hotel y esperamos poder servirle nuevamente en el futuro.Saludos, Leidy VilladiegoE-Concierge

Dear Mr. Guillermo,In advance, we want to thank you for taking the time to share your experience with us and make the pertinent comments to continue improving our service every day. We are very sorry that this occasion has not met your expectations, we truly hope you can give us the opportunity to host you again in the future so we can offer you the truly remarkable experience that you deserve. Please do not hesitate to contact us personally prior your arrival, we will be happy to assist you. Regards, Leidy VilladiegoE-Concierge

Dear Mrs. Helen, In advance, we want to thank you for taking the time to share your experience with us and make the pertinent comments to continue improving our service every day.We are very sorry that this occasion hasnt met your expectations, be assured that all the above opportunities for improvement have been shared with management and improvement measures are being implemented.With this said, we look forward to having the opportunity of hosting you back on a renewed opportunity to redeem your confidence in our resort and service.Regards, Leidy VilladiegoE-Concierge

Dear Mrs. Shanika, Thank you for taking the time to share your experience with us and we are very happy that you enjoyed your stay. The entire team works hard to ensure a warm and memorable experience with high-level service. Once again, we appreciate your review of our hotel and we hope to serve you again in the next opportunity. Best wishes, Leidy VilladiegoE-ConciergeDreams Karibana Cartagena Golf & Spa Resort

Dear Mrs. Brittany, Thank you for taking the time to share your experience with us and we are very happy that you enjoyed your stay. The entire team works hard to ensure a warm and memorable experience with high-level service. Once again, we appreciate your review of our hotel and we hope to serve you again in the next opportunity. Best wishes, Leidy VilladiegoE-ConciergeDreams Karibana Cartagena Golf & Spa Resort

Dear Mrs. Christine, Thank you for taking the time to share your experience with us and we are very happy that you enjoyed your stay. The entire team works hard to ensure a warm and memorable experience with high-level service. Once again, we appreciate your review of our hotel and we hope to serve you again in the next opportunity. Best wishes, Leidy VilladiegoE-ConciergeDreams Karibana Cartagena Golf & Spa Resort

Estimada Sra. Sanchez, De antemano, queremos agradecerle por tomarse el tiempo de compartirnos su experiencia y realizar los comentarios pertinentes para seguir mejorando día a día nuestro servicio. Sentimos mucho que esta ocasión no haya llenado sus expectativas en lo que respecta a las instalaciones y la experiencia gastronómica, por lo tanto, tomaremos en consideración para revisar con las respectivas áreas y tomar medidas de mejora.Agradecemos nuevamente por su retroalimentación y esperamos en una próxima visita poderles brindar una estadía que supere sus expectativas y transformar su experiencia en Dreams Karibana Cartagena Golf & Spa Resorts. Cordial saludo,Leidy VilladiegoE-Concierge

Dear Heather,In advance, we want to thank you for taking the time to share your experience with us and make the pertinent comments to continue improving our service every day. We are very sorry that this occasion has not met your expectations, we truly hope you can give us the opportunity to host you again in the future so we can offer you the truly remarkable experience that you deserve. Please do not hesitate to contact us personally prior your arrival, we will be happy to assist you. Regards, Leidy VilladiegoE-Concierge

Dear Mrs. Shalena, Thank you for taking the time to share your experience with us and we are very happy that you enjoyed your stay. The entire team works hard to ensure a warm and memorable experience with high-level service. Once again, we appreciate your review of our hotel and we hope to serve you again in the next opportunity. Best wishes, Leidy VilladiegoE-ConciergeDreams Karibana Cartagena Golf & Spa Resort

Dear Mr. Patrick, In advance, we want to thank you for taking the time to share your experience with us and make the pertinent comments to continue improving our service every day.We are very sorry that this occasion hasnt met your expectations, be assured that all the above opportunities for improvement have been shared with management and improvement measures are being implemented.With this said, we look forward to having the opportunity of hosting you back on a renewed opportunity to redeem your confidence in our resort and service.Regards, Leidy VilladiegoE-Concierge

Dear Guest, Thank you for taking the time to share your experience with us and we are very happy that you enjoyed your stay. The entire team works hard to ensure a warm and memorable experience with high-level service. Once again, we appreciate your review of our hotel and we hope to serve you again in the next opportunity. Best wishes, Leidy VilladiegoE-ConciergeDreams Karibana Cartagena Golf & Spa Resort

Dear Mr. Paul,We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role in our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them.Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.Best Regards.Leidy VilladiegoE-ConciergeDreams Karibana Cartagena Golf & Spa Resort

Dear Mr. Steven, Thank you for choosing Dreams Karibana Cartagena Golf & Spa Resort as your host and for taking the time to share your experience with us. While we are pleased to hear that for the most part your stay lived up to your expectations, we regret that your experience was not extraordinary with regard to transportation. We offer our guests complimentary transportation to Cartagena every day, at scheduled times and previously booked with our concierge team, so we regret that during your stay you did not enjoy this service. Therefore, please be assured that we will take your comments into consideration to optimize and make the information available to all guests. Again, we thank you for this kind review of our hotel and look forward to serving you again in the future.Best regards, Leidy VilladiegoE-ConciergeDreams Karibana Cartagena Golf & Spa Resort

Dear Guest,We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role in our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them.Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.Best regards,Leidy VilladiegoE-ConciergeDreams Karibana Cartagena Golf & Spa Resort

Dear Mrs. Kariss, Thank you for taking the time to share your experience with us and we are very happy that you enjoyed your stay. The entire team works hard to ensure a warm and memorable experience with high-level service. Once again, we appreciate your review of our hotel and we hope to serve you again in the next opportunity. Best wishes, Leidy VilladiegoE-ConciergeDreams Karibana Cartagena Golf & Spa Resort

Dear Mrs. Erica, Thank you for taking the time to share your experience with us and we are very happy that you enjoyed your stay. The entire team works hard to ensure a warm and memorable experience with high-level service. Once again, we appreciate your review of our hotel and we hope to serve you again in the next opportunity. Best wishes, Leidy VilladiegoE-ConciergeDreams Karibana Cartagena Golf & Spa Resort

Dear Mrs. Tatianna, Thank you for taking the time to share your experience with us and we are very happy that you enjoyed your stay. The entire team works hard to ensure a warm and memorable experience with high-level service. Once again, we appreciate your review of our hotel and we hope to serve you again in the next opportunity. Best wishes, Leidy VilladiegoE-ConciergeDreams Karibana Cartagena Golf & Spa Resort

Dear Mr. Tuulevi, Thank you for taking the time to share your experience with us and we are very happy that you enjoyed your stay. The entire team works hard to ensure a warm and memorable experience with high-level service. Once again, we appreciate your review of our hotel and we hope to serve you again in the next opportunity. Best wishes, Leidy VilladiegoE-ConciergeDreams Karibana Cartagena Golf & Spa Resort

Dear Mrs. Laura, Thank you for taking the time to share your experience with us and we are very happy that you enjoyed your stay. The entire team works hard to ensure a warm and memorable experience with high-level service. Once again, we appreciate your review of our hotel and we hope to serve you again in the next opportunity. Best wishes, Leidy VilladiegoE-ConciergeDreams Karibana Cartagena Golf & Spa Resort

Dear Ms. Courtney,In advance, we want to thank you for taking the time to share your experience with us and make the pertinent comments to continue improving our service every day. We are very sorry that this occasion has not met your expectations regarding the facilities, gastronomic experience and other, therefore we will take into consideration to review with the respective areas and take improvement and implementation measures. We thank you again for your feedback and we look forward to providing you with a stay that exceeds your expectations and transform your experience at the hotel on a future visit. Regards, Leidy VilladiegoE-Concierge

Dear Ms. Melanie, Thank you for taking the time to share your experience with us and we are very happy that you enjoyed your stay, especially the facilities. The entire team works hard to ensure a warm and memorable experience with high-level service; for this reason, we will extend your thanks to our collaborators, since we know that they will mean a lot to them. Once again, we appreciate your kind review of our hotel and we hope to serve you again in the next opportunity. Best wishes, Leidy VilladiegoE-ConciergeDreams Karibana Cartagena Golf & Spa Resort

Dear Guest, Thank you for taking the time to share your experience with us and we are very happy that you enjoyed your stay. The entire team works hard to ensure a warm and memorable experience with high-level service. Once again, we appreciate your review of our hotel and we hope to serve you again in the next opportunity. Best wishes, Leidy VilladiegoE-ConciergeDreams Karibana Cartagena Golf & Spa Resort

Dear Guest, Thank you for taking the time to share your experience with us and we are very happy that you enjoyed your stay. The entire team works hard to ensure a warm and memorable experience with high-level service. Once again, we appreciate your review of our hotel and we hope to serve you again in the next opportunity. Best wishes, Leidy VilladiegoE-ConciergeDreams Karibana Cartagena Golf & Spa Resort

Dear Mr. Eric,In advance, we want to thank you for taking the time to share your experience with us and make the pertinent comments to continue improving our service every day. We are very sorry that this occasion has not met your expectations, we truly hope you can give us the opportunity to host you again in the future so we can offer you the truly remarkable experience that you deserve. Please do not hesitate to contact us personally prior your arrival, we will be happy to assist you. Regards, Leidy VilladiegoE-Concierge

Dear Mr. Jorge, Thank you for taking the time to share your experience with us and we are very happy that you enjoyed your stay. The entire team works hard to ensure a warm and memorable experience with high-level service. Once again, we appreciate your review of our hotel and we hope to serve you again in the next opportunity. Best wishes, Leidy VilladiegoE-ConciergeDreams Karibana Cartagena Golf & Spa Resort

Estimada Sra. Juanita,Gracias por tomarse el tiempo para compartir su experiencia con nosotros, estamos muy contentos de que haya disfrutado de su estancia. Todo el equipo trabaja arduamente para asegurar una experiencia cálida y memorable con un servicio de alto nivel. Una vez más, agradecemos su reseña sobre nuestro hotel y esperamos poder servirle de nuevo en una próxima oportunidad. Saludos, Leidy VilladiegoE-ConciergeDreams Karibana Cartagena Golf & Spa Resort

Dear Mr. Juan, In advance, we would like to thank you for taking the time to share your experience with us and make the relevant comments to continue improving our service every day.We are very sorry that this occasion did not meet your expectations, please contact us directly to know more details of your experience and make a proper investigation. Regards,Leidy VilladiegoE-Concierge

Estimado Sr. Edgar,Gracias por tomarse el tiempo para compartir su experiencia con nosotros, estamos muy contentos de que haya disfrutado de su estancia. Todo el equipo trabaja arduamente para asegurar una experiencia cálida y memorable con un servicio de alto nivel. Una vez más, agradecemos su reseña sobre nuestro hotel y esperamos poder servirle de nuevo en una próxima oportunidad. Saludos, Leidy VilladiegoE-ConciergeDreams Karibana Cartagena Golf & Spa Resort

Dear Mr. Sedonie, Thank you for taking the time to share your experience with us and we are very happy that you enjoyed your stay. The entire team works hard to ensure a warm and memorable experience with high-level service. Once again, we appreciate your review of our hotel and we hope to serve you again in the next opportunity. Best wishes, Leidy VilladiegoE-ConciergeDreams Karibana Cartagena Golf & Spa Resort

Estimado Sr. Mateo, Gracias por elegir a Dreams Karibana Cartagena Golf & Spa Resort como su anfitrión y por tomarse el tiempo para compartir su experiencia con nosotros. Aunque nos complace saber que la mayor parte de su estancia estuvo a la altura de sus expectativas, lamentamos que su experiencia no haya sido extraordinaria en lo que respecta a la experiencia gastronómica. Nuestro equipo se mantiene humilde aprendiendo de las áreas de oportunidad, lo que nos permite mejorar nuestro servicio en el futuro. Por lo cual, tenga la seguridad de que tendremos en cuenta sus comentarios para optimizar. Nuevamente, le agradecemos esta amable reseña de nuestro hotel y esperamos poder servirle nuevamente en el futuro.Saludos, Leidy VilladiegoE-ConciergeDreams Karibana Cartagena Golf & Spa Resort

Dear Mrs. Liliana, Thank you for taking the time to share your experience with us and we are very happy that you enjoyed your stay. The entire team works hard to ensure a warm and memorable experience with high-level service. Once again, we appreciate your review of our hotel and we hope to serve you again in the next opportunity. Best wishes, Leidy VilladiegoE-ConciergeDreams Karibana Cartagena Golf & Spa Resort

Dear Mr. Angel, Thank you for taking the time to share your experience with us and we are very happy that you enjoyed your stay. The entire team works hard to ensure a warm and memorable experience with high-level service. Once again, we appreciate your review of our hotel and we hope to serve you again in the next opportunity. Best wishes, Leidy VilladiegoE-ConciergeDreams Karibana Cartagena Golf & Spa Resort

Dear Cuayani, Thank you for taking the time to share your experience with us and we are very happy that you enjoyed your stay. The entire team works hard to ensure a warm and memorable experience with high-level service. Once again, we appreciate your review of our hotel and we hope to serve you again in the next opportunity. Best wishes, Leidy VilladiegoE-ConciergeDreams Karibana Cartagena Golf & Spa Resort

Dear Ms. Velissa, Thank you for taking the time to share your experience with us and we are very happy that you enjoyed your stay. The entire team works hard to ensure a warm and memorable experience with high-level service. Once again, we appreciate your review of our hotel and we hope to serve you again in the next opportunity. Best wishes, Leidy VilladiegoE-ConciergeDreams Karibana Cartagena Golf & Spa Resort

Dear Mr.Shawn, Thank you for taking the time to share your experience with us and we are very happy that you enjoyed your stay. The entire team works hard to ensure a warm and memorable experience with high-level service. Once again, we appreciate your review of our hotel and we hope to serve you again in the next opportunity. Best wishes, Leidy VilladiegoE-ConciergeDreams Karibana Cartagena Golf & Spa Resort

Estimada Sra. Garzón, Estamos encantados de que haya disfrutado de su estadía y ciertamente estamos de acuerdo en que nuestro personal dedicado juega un papel clave en la experiencia general de nuestros huéspedes. Todo el equipo trabaja arduamente para garantizar que brindemos un servicio de alto nivel y una experiencia cálida y memorable. Gracias por sus encantadores comentarios sobre el servicio que recibió de los miembros de nuestro equipo, nos aseguraremos de compartir sus amables palabras, ya que sabemos que significarán mucho para ellos. Nuevamente, le agradecemos esta amable reseña de nuestro hotel y esperamos poder servirle nuevamente en el futuro.Saludos, Leidy VilladiegoE-ConciergeDreams Karibana Cartagena Golf & Spa Resort

Dear Ms. Bethsabee, Thank you for taking the time to share your experience with us and we are very happy that you enjoyed your stay. The entire team works hard to ensure a warm and memorable experience with high-level service. Once again, we appreciate your review of our hotel and we hope to serve you again in the next opportunity. Best wishes, Leidy VilladiegoE-ConciergeDreams Karibana Cartagena Golf & Spa Resort

Dear Charmaine,We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role in our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them.Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.Regards,Leidy VilladiegoE-ConciergeDreams Karibana Cartagena Golf & Spa Resort

Dear Naceen, Thank you for taking the time to share your experience with us and we are very happy that you enjoyed your stay. The entire team works hard to ensure a warm and memorable experience with high-level service. Once again, we appreciate your review of our hotel and we hope to serve you again in the next opportunity. Best wishes, Leidy VilladiegoE-ConciergeDreams Karibana Cartagena Golf & Spa Resort